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Mods-for-HESK-Netsyms/admin/export_ticket.php

55 lines
1.5 KiB
PHP

<?php
/**
*
* This file is part of HESK - PHP Help Desk Software.
*
* (c) Copyright Klemen Stirn. All rights reserved.
* https://www.hesk.com
*
* For the full copyright and license agreement information visit
* https://www.hesk.com/eula.php
*
*/
define('IN_SCRIPT',1);
define('HESK_PATH','../');
/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
require(HESK_PATH . 'inc/admin_functions.inc.php');
require(HESK_PATH . 'inc/privacy_functions.inc.php');
hesk_load_database_functions();
hesk_session_start();
hesk_dbConnect();
hesk_isLoggedIn();
// Check permissions for this feature
hesk_checkPermission('can_export');
// A security check
hesk_token_check();
// Tracking ID
$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
// Generate SQL for the ticket, make sure the user has access to it
$sql = "SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' AND ";
$sql .= hesk_myCategories();
$sql .= " AND " . hesk_myOwnership();
$sql .= " LIMIT 1";
require_once(HESK_PATH . 'inc/custom_fields.inc.php');
require_once(HESK_PATH . 'inc/statuses.inc.php');
require(HESK_PATH . 'inc/export_functions.inc.php');
list($success_msg, $tickets_exported) = hesk_export_to_XML($sql, true);
if ($tickets_exported == 1)
{
hesk_process_messages($success_msg,'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'SUCCESS');
}
hesk_error($hesklang['n2ex']);