Bootswatch, Summernote, and Captcheck mods for Mods for HESK (mods-for-hesk.com). In use at support.netsyms.com.
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text.php 125KB

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  1. <?php
  2. /*
  3. * Language file for Help Desk Software HESK (https://www.hesk.com)
  4. * Language: English
  5. * Version: 2.7.0
  6. *
  7. * ==> CONTRIBUTORS
  8. *
  9. * Klemen Stirn (https://www.hesk.com)
  10. * Mike Koch (https://mods-for-hesk.mkochcs.com)
  11. *
  12. *
  13. * ==> HOW TO TRANSLATE THIS FILE
  14. *
  15. * https://www.hesk.com/knowledgebase/?article=34
  16. *
  17. * ==> HOW TO CUSTOMIZE TEXT
  18. *
  19. * Do NOT customize text inside here, it will be overwritten by updates!
  20. *
  21. * Follow this guide instead:
  22. * https://www.hesk.com/knowledgebase/?article=88
  23. *
  24. * ==> IMPORTANT: FILE ENCODING
  25. *
  26. * !!! This file must be saved in UTF-8 encoding without byte order mark (BOM) !!!
  27. * Test chars: àáâãäåæ
  28. *
  29. * https://www.hesk.com/knowledgebase/?article=87
  30. *
  31. */
  32. // Native name of language, for example: Deutsch
  33. $hesklang['LANGUAGE']='English';
  34. // English name of language, for example: German
  35. $hesklang['LANGUAGE_EN'] ='English';
  36. // Language encoding. It MUST be set to UTF-8 for all languages!
  37. $hesklang['ENCODING']='UTF-8';
  38. // MySQL utf8 collation. Do not change if not sure what to use.
  39. $hesklang['_COLLATE']='utf8_unicode_ci';
  40. // This is the email break line that will be used in email piping
  41. $hesklang['EMAIL_HR']='------ Reply above this line ------';
  42. // EMAIL SUBJECTS
  43. $hesklang['new_ticket_staff'] = '[#%%TRACK_ID%%] New ticket: %%SUBJECT%%';
  44. $hesklang['ticket_received'] = '[#%%TRACK_ID%%] Ticket received: %%SUBJECT%%; Status: %%STATUS%%';
  45. $hesklang['ticket_assigned_to_you'] = '[#%%TRACK_ID%%] Ticket assigned: %%SUBJECT%%';
  46. $hesklang['new_reply_by_customer'] = '[#%%TRACK_ID%%] New reply to: %%SUBJECT%%';
  47. $hesklang['new_reply_by_staff'] = '[#%%TRACK_ID%%] New reply to: %%SUBJECT%%';
  48. $hesklang['category_moved'] = '[#%%TRACK_ID%%] Ticket moved: %%SUBJECT%%';
  49. $hesklang['new_note'] = '[#%%TRACK_ID%%] Note added to: %%SUBJECT%%';
  50. $hesklang['new_pm'] = 'New private message: %%SUBJECT%%';
  51. $hesklang['forgot_ticket_id'] = 'List of your support tickets';
  52. $hesklang['ticket_closed'] = '[#%%TRACK_ID%%] Ticket closed/resolved'; // New in 2.6.0
  53. // ERROR MESSAGES
  54. $hesklang['cant_connect_db']='Can\'t connect to database!';
  55. $hesklang['invalid_action']='Invalid action';
  56. $hesklang['select_username']='Please select your username';
  57. $hesklang['enter_pass']='Please enter your password';
  58. $hesklang['cant_sql']='Can\'t execute SQL';
  59. $hesklang['contact_webmsater']='Please notify webmaster at';
  60. $hesklang['mysql_said']='MySQL said';
  61. $hesklang['wrong_pass']='Wrong password.';
  62. $hesklang['session_expired']='Your session has expired, please login using the form below.';
  63. $hesklang['attempt']='Invalid attempt!';
  64. $hesklang['not_authorized_tickets']='You are not authorized to view tickets inside this category!';
  65. $hesklang['must_be_admin']='You are not authorized to view this page! To view this page you must be logged in as an administrator.';
  66. $hesklang['no_session']='Can\'t start a new session!';
  67. $hesklang['error']='Error';
  68. $hesklang['int_error']='Internal script error';
  69. $hesklang['no_trackID']='No tracking ID';
  70. $hesklang['status_not_valid']='Status not valid';
  71. $hesklang['trackID_not_found']='Tracking ID not found';
  72. $hesklang['select_priority']='Please select priority';
  73. $hesklang['ticket_not_found']='Ticket not found! Please make sure you have entered the correct tracking ID!';
  74. $hesklang['no_selected']='No tickets selected, nothing to change';
  75. $hesklang['id_not_valid']='This is not a valid ID';
  76. $hesklang['enter_id']='Please enter tracking ID';
  77. $hesklang['enter_name']='Please enter customer name';
  78. $hesklang['enter_date']='Please enter the date you want to search in';
  79. $hesklang['date_not_valid']='This is not a valid date. Please enter date in <b>YYYY-MM-DD</b> format.';
  80. $hesklang['enter_subject']='Please enter ticket subject';
  81. $hesklang['invalid_search']='Invalid search action';
  82. $hesklang['choose_cat_ren']='Please choose a category to be renamed';
  83. $hesklang['cat_ren_name']='Please write new category name';
  84. $hesklang['cat_not_found']='Category not found';
  85. $hesklang['enter_cat_name']='Please enter category name';
  86. $hesklang['no_cat_id']='No category ID';
  87. $hesklang['cant_del_default_cat']='You cannot delete the default category, you can only rename it';
  88. $hesklang['no_valid_id']='No valid user ID';
  89. $hesklang['user_not_found']='User not found';
  90. $hesklang['enter_real_name']='Please enter user real name';
  91. $hesklang['enter_valid_email']='Please enter a valid email address';
  92. $hesklang['enter_username']='Please enter username (login)';
  93. $hesklang['asign_one_cat']='Please assign user to at least one category!';
  94. $hesklang['confirm_user_pass']='Please confirm password';
  95. $hesklang['passwords_not_same']='The two passwords entered are not the same!';
  96. $hesklang['cant_del_admin']='You cannot delete the default administrator!';
  97. $hesklang['cant_del_own']='You cannot delete the profile you are logged in as!';
  98. $hesklang['enter_your_name']='Please enter your name';
  99. $hesklang['enter_message']='Please enter your message';
  100. $hesklang['sel_app_cat']='Please select the appropriate category';
  101. $hesklang['sel_app_priority']='Please select the appropriate priority';
  102. $hesklang['enter_ticket_subject']='Please enter your ticket subject';
  103. $hesklang['user_not_found_nothing_edit']='User not found or nothing to change';
  104. // ADMIN PANEL
  105. $hesklang['administrator']='Administrator';
  106. $hesklang['login']='Login';
  107. $hesklang['user']='User';
  108. $hesklang['username']='Username';
  109. $hesklang['pass']='Password';
  110. $hesklang['confirm_pass']='Confirm password';
  111. $hesklang['logged_out']='Logged out';
  112. $hesklang['logout']='Logout';
  113. $hesklang['logout_success']='You have been successfully logged out!';
  114. $hesklang['click_login']='Click here to login';
  115. $hesklang['back']='Go back';
  116. $hesklang['displaying_pages']='Displaying <b>%d</b> tickets. Pages:';
  117. $hesklang['trackID']='Tracking ID';
  118. $hesklang['timestamp']='Timestamp';
  119. $hesklang['name']='Name';
  120. $hesklang['subject']='Subject';
  121. $hesklang['status']='Status';
  122. $hesklang['priority']='Priority';
  123. $hesklang['open_action']='Open ticket'; // Open ACTION
  124. $hesklang['close']='Closed'; // Closed ticket STATUS
  125. $hesklang['any_status']='Any status';
  126. $hesklang['high']='High';
  127. $hesklang['medium']='Medium';
  128. $hesklang['low']='Low';
  129. $hesklang['del_selected']='Delete selected tickets';
  130. $hesklang['manage_cat']='Manage categories';
  131. $hesklang['profile']='Your profile';
  132. $hesklang['show_tickets']='Show tickets';
  133. $hesklang['sort_by']='Sort by';
  134. $hesklang['date_posted']='Date posted';
  135. $hesklang['category']='Category';
  136. $hesklang['any_cat']='Any category';
  137. $hesklang['order']='Order';
  138. $hesklang['ascending']='ascending';
  139. $hesklang['descending']='descending';
  140. $hesklang['display']='Display';
  141. $hesklang['tickets_page']='tickets per page';
  142. $hesklang['find_ticket']='Find ticket';
  143. $hesklang['yyyy_mm_dd']='YYYY-MM-DD';
  144. $hesklang['results_page']='results per page';
  145. $hesklang['opened']='opened'; // The ticket has been OPENED
  146. $hesklang['ticket']='Ticket';
  147. $hesklang['tickets']='Tickets';
  148. $hesklang['ticket_been']='This ticket has been';
  149. $hesklang['view_ticket']='View ticket';
  150. $hesklang['open_tickets']='Open tickets';
  151. $hesklang['remove_statement']='Remove &quot;Powered by&quot; statement';
  152. $hesklang['click_info']='Click here for more info';
  153. $hesklang['reply_added']='Reply added';
  154. $hesklang['ticket_marked']='This ticket has been marked';
  155. $hesklang['ticket_status']='Ticket status';
  156. $hesklang['replies']='Replies';
  157. $hesklang['date']='Date';
  158. $hesklang['email']='Email';
  159. $hesklang['ip']='IP';
  160. $hesklang['message']='Message';
  161. $hesklang['add_reply']='Add reply';
  162. $hesklang['change_priority']='Change priority to';
  163. $hesklang['attach_sign']='Attach signature';
  164. $hesklang['profile_settings']='Profile settings';
  165. $hesklang['submit_reply']='Submit reply';
  166. $hesklang['support_panel']='Support panel';
  167. $hesklang['ticket_trackID']='Ticket tracking ID';
  168. $hesklang['c2c']='Click to continue';
  169. $hesklang['tickets_deleted']='Tickets deleted';
  170. $hesklang['num_tickets_deleted']='<b>%d</b> tickets have been deleted';
  171. $hesklang['found_num_tickets']='Found <b>%d</b> tickets. Pages:';
  172. $hesklang['confirm_del_cat']='Are you sure you want to remove this category?';
  173. $hesklang['cat_intro']='Here you are able to manage categories. Categories are useful
  174. for categorizing tickets by relevance (for example &quot;Sales&quot;,
  175. &quot;Hardware problems&quot;, &quot;PHP/MySQL problems&quot; etc) and for
  176. assigning users to categories (for example that your sales person can only view
  177. tickets posted to &quot;Sales&quot; category)';
  178. $hesklang['cat_name']='Category name';
  179. $hesklang['remove']='Remove';
  180. $hesklang['add_cat']='Add new category';
  181. $hesklang['max_chars']='max 40 chars';
  182. $hesklang['create_cat']='Create category';
  183. $hesklang['ren_cat']='Rename category';
  184. $hesklang['to']='to';
  185. $hesklang['cat_added']='Category added';
  186. $hesklang['cat_name_added']='Category %s has been successfully added';
  187. $hesklang['cat_renamed']='Category renamed';
  188. $hesklang['cat_renamed_to']='Selected category has been successfully renamed to';
  189. $hesklang['cat_removed']='Category removed';
  190. $hesklang['cat_removed_db']='Selected category has been successfully removed from the database';
  191. $hesklang['sure_remove_user']='Are you sure you want to remove this user?';
  192. $hesklang['manage_users']='Manage users';
  193. $hesklang['users_intro']='Here you are able to manage users who can login to the admin panel and
  194. answer tickets. Administrators can view/edit tickets in any category and have access
  195. to all functions of the admin panel (manage users, manage categories, ...) while
  196. other users may only view and reply to tickets within their categories.';
  197. $hesklang['yes']='YES';
  198. $hesklang['no']='NO';
  199. $hesklang['edit']='Edit';
  200. $hesklang['add_user']='Add new user';
  201. $hesklang['req_marked_with']='Required fields are marked with';
  202. $hesklang['real_name']='Real name';
  203. $hesklang['sign_extra']='HTML code is not allowed. Links will be clickable.';
  204. $hesklang['create_user']='Create user';
  205. $hesklang['editing_user']='Editing user';
  206. $hesklang['user_added']='User added';
  207. $hesklang['user_added_success']='New user %s with password %s has been successfully added';
  208. $hesklang['user_removed']='User removed';
  209. $hesklang['sel_user_removed']='Selected user has been successfully removed from the database';
  210. $hesklang['profile_for']='Profile for';
  211. $hesklang['new_pass']='New password';
  212. $hesklang['update_profile']='Update profile';
  213. $hesklang['notify_new_posts']='Notify me of new tickets and posts within my categories';
  214. $hesklang['profile_updated']='Profile updated';
  215. $hesklang['profile_updated_success']='This profile has been successfully updated';
  216. $hesklang['view_profile']='View profile';
  217. $hesklang['new_ticket_submitted']='New support ticket submitted';
  218. $hesklang['user_profile_updated_success']='This user profile has been updated successfully';
  219. $hesklang['printer_friendly']='Print';
  220. $hesklang['end_ticket']='--- End of ticket ---';
  221. // CUSTOMER INTERFACE
  222. $hesklang['your_ticket_been']='Your ticket has been';
  223. $hesklang['submit_ticket']='Submit a ticket';
  224. $hesklang['sub_ticket']='Submit ticket';
  225. $hesklang['before_submit']='Before submitting please make sure of the following';
  226. $hesklang['all_info_in']='All necessary information has been filled out';
  227. $hesklang['all_error_free']='All information is correct and error-free';
  228. $hesklang['we_have']='We have';
  229. $hesklang['recorded_ip']='recorded as your IP Address';
  230. $hesklang['recorded_time']='recorded the time of your submission';
  231. $hesklang['save_changes']='Save changes';
  232. $hesklang['reply_submitted']='Reply submitted';
  233. $hesklang['reply_submitted_success']='Your reply to this ticket has been successfully submitted';
  234. $hesklang['view_your_ticket']='View your ticket';
  235. $hesklang['ticket_submitted']='Ticket submitted';
  236. $hesklang['ticket_submitted_success']='Your ticket has been successfully submitted! Ticket ID';
  237. $hesklang['your_ticket']='Your ticket';
  238. // ADDED IN HESK VERSION 0.94
  239. $hesklang['check_updates']='Make sure you always have installed the latest version of Hesk!';
  240. $hesklang['check4updates']='Check for updates';
  241. $hesklang['open']='New';
  242. $hesklang['wait_reply']='Waiting reply';
  243. $hesklang['wait_staff_reply']='Waiting reply from staff';
  244. $hesklang['wait_cust_reply']='Waiting reply from customer';
  245. $hesklang['replied']='Replied';
  246. $hesklang['last_replier']='Last replier';
  247. $hesklang['staff']='Staff';
  248. $hesklang['customer']='Customer';
  249. $hesklang['close_selected']='Mark selected tickets Resolved';
  250. $hesklang['execute']='Execute';
  251. $hesklang['saved_replies']='Canned responses';
  252. $hesklang['manage_saved']='Canned responses';
  253. $hesklang['manage_intro']='Here you can add and manage canned responses. These are commonly used replies which are more or less the same for every customer. You should use canned responses to avoid typing the same reply to different customers numerous times.';
  254. $hesklang['no_saved']='No canned responses';
  255. $hesklang['delete_saved']='Are you sure you want to delete this canned response?';
  256. $hesklang['new_saved']='Add or Edit a canned response';
  257. $hesklang['canned_add']='Create a new canned response';
  258. $hesklang['canned_edit']='Edit selected canned response';
  259. $hesklang['saved_title']='Title';
  260. $hesklang['save_reply']='Save response';
  261. $hesklang['saved']='Response saved';
  262. $hesklang['your_saved']='Your canned response has been saved for future use';
  263. $hesklang['ent_saved_title']='Please enter reply title';
  264. $hesklang['ent_saved_msg']='Please enter reply message';
  265. $hesklang['saved_removed']='Canned response removed';
  266. $hesklang['saved_rem_full']='Selected canned response has been removed from the database';
  267. $hesklang['clip_alt']='This post has attachments';
  268. $hesklang['attachments']='Attachments';
  269. $hesklang['fill_all']='Missing required field';
  270. $hesklang['file_too_large']='Your file %s is too large';
  271. $hesklang['created_on']='Created';
  272. $hesklang['tickets_closed']='Tickets closed';
  273. $hesklang['num_tickets_closed']='<b>%d</b> tickets have been closed';
  274. $hesklang['select_saved']='Select a canned response';
  275. $hesklang['select_empty']='Select / Empty';
  276. $hesklang['insert_special']='Insert special tag (will be replaced with customer info)';
  277. $hesklang['move_to_catgory']='Move ticket to';
  278. $hesklang['move']='Move';
  279. $hesklang['moved']='Ticket moved';
  280. $hesklang['moved_to']='This ticket has been moved to the new category';
  281. $hesklang['url']='URL';
  282. $hesklang['all_not_closed']='All but closed';
  283. $hesklang['chg_all']='Change all';
  284. $hesklang['settings']='Settings';
  285. $hesklang['settings_intro']='Use this tool to configure your help desk. For more information about all settings and options click the help sign or refer to the readme.html file.';
  286. $hesklang['all_req']='All fields (except disabled ones) are required!';
  287. $hesklang['wbst_title']='Website title';
  288. $hesklang['wbst_url']='Website URL';
  289. $hesklang['email_wm']='Webmaster email';
  290. $hesklang['max_listings']='Listings per page';
  291. $hesklang['print_size']='Print font size';
  292. $hesklang['debug_mode']='Debug mode';
  293. $hesklang['on']='ON';
  294. $hesklang['off']='OFF';
  295. $hesklang['use_secimg']='Use anti-SPAM image';
  296. $hesklang['secimg_no']='Not available';
  297. $hesklang['attach_use']='Use attachments';
  298. $hesklang['attach_num']='Number per post';
  299. $hesklang['attach_type']='Allowed file types';
  300. $hesklang['place_after']='After Message';
  301. $hesklang['place_before']='Before Message';
  302. $hesklang['custom_f']='Custom field';
  303. $hesklang['custom_u']='Use this field';
  304. $hesklang['custom_n']='Field name';
  305. $hesklang['custom_l']='Maximum length (chars)';
  306. $hesklang['db_host']='Database host';
  307. $hesklang['db_name']='Database name';
  308. $hesklang['db_user']='Database username';
  309. $hesklang['db_pass']='Database password';
  310. $hesklang['err_sname']='Please enter your website title';
  311. $hesklang['err_surl']='Please enter your website URL. Make sure it is a valid URL (start with http:// or https://)';
  312. $hesklang['err_wmmail']='Please enter a valid webmaster email';
  313. $hesklang['err_nomail']='Please enter a valid noreply email';
  314. $hesklang['err_htitle']='Please enter the title of your support desk';
  315. $hesklang['err_hurl']='Please enter your Hesk folder url. Make sure it is a valid URL (start with http:// or https://)';
  316. $hesklang['err_lang']='Please select Hesk language';
  317. $hesklang['err_nolang']='The language file specified doesn\'t exist in the language folder! Make sure the file is uploaded before changing the language setting.';
  318. $hesklang['err_max']='Please enter maximum listings displayed per page';
  319. $hesklang['err_psize']='Please enter the print font size';
  320. $hesklang['err_dbhost']='Please enter your MySQL database host';
  321. $hesklang['err_dbname']='Please enter your MySQL database name';
  322. $hesklang['err_dbuser']='Please enter your MySQL database username';
  323. $hesklang['err_dbpass']='Please enter your MySQL database password';
  324. $hesklang['err_dbsele']='Could not select MySQL database, please double-check database NAME';
  325. $hesklang['err_custname']='Please enter name(s) for selected optional field(s)';
  326. $hesklang['err_openset']='Can\'t open file <b>hesk_settings.inc.php</b> for writing. Please CHMOD this file to 666 (rw-rw-rw-)';
  327. $hesklang['set_saved']='Settings saved';
  328. $hesklang['set_were_saved']='Your settings have been successfully saved';
  329. $hesklang['sec_img']='Security image';
  330. $hesklang['sec_miss']='Please enter the security number';
  331. $hesklang['sec_wrng']='Wrong security number';
  332. $hesklang['submit_problems']='Please go back and correct the following problems';
  333. $hesklang['cat_order']='Category order';
  334. $hesklang['reply_order']='Canned response order';
  335. $hesklang['move_up']='Move up';
  336. $hesklang['move_dn']='Move down';
  337. $hesklang['cat_move_id']='Missing category ID';
  338. $hesklang['reply_move_id']='Missing canned response ID';
  339. $hesklang['forgot_tid']='Forgot tracking ID?';
  340. $hesklang['tid_send']='Send me my tracking ID';
  341. $hesklang['tid_not_found']='No tickets with your email address were found';
  342. $hesklang['tid_sent']='Tracking ID sent';
  343. $hesklang['tid_sent2']='An email with details about your tickets has been sent to your address';
  344. $hesklang['check_spambox']='Be sure to also check for the email inside your SPAM/Junk mailbox!';
  345. $hesklang['reply_not_found']='Canned response not found';
  346. $hesklang['exists']='Exists';
  347. $hesklang['no_exists']='Doesn\'t exist';
  348. $hesklang['writable']='Writable';
  349. $hesklang['not_writable']='Not writable';
  350. $hesklang['disabled']='disabled';
  351. $hesklang['e_settings']='You will not be able to save your settings unless this file is writable by the script. Please refer to the readme file for further instructions!';
  352. $hesklang['e_attdir']='You will not be able to use file attachments unless the attachments folder exists and is writable by the script.';
  353. $hesklang['e_save_settings']='Unable to save your settings because <b>hesk_settings.inc.php</b> file is not writable by the script.';
  354. $hesklang['e_attach']='Disabled because your <b>attachments</b> directory is not writable by the script.';
  355. $hesklang['go']='Go';
  356. // ADDED OR CHANGED IN VERSION 2.0
  357. $hesklang['v']='HESK version';
  358. $hesklang['check_status']='Checking status';
  359. $hesklang['sub_support']='Submit a ticket';
  360. $hesklang['open_ticket']='Submit a new issue to a department';
  361. $hesklang['view_existing']='View existing ticket';
  362. $hesklang['vet']='View tickets you submitted in the past';
  363. $hesklang['enter_user']='Please enter your username';
  364. $hesklang['remember_user']='Remember my username';
  365. $hesklang['wrong_user']='Wrong username';
  366. $hesklang['no_permission']='You don\'t have permission to perform this task, please login with an account that has.';
  367. $hesklang['tickets_on_pages']='Number of tickets: %d | Number of pages: %d'; // First %d is replaced with number of tickets, second %d with number of pages
  368. $hesklang['jump_page']='Jump to page:';
  369. $hesklang['no_tickets_open']='No unresolved tickets found';
  370. $hesklang['no_tickets_crit']='No tickets found matching your criteria';
  371. $hesklang['confirm_execute']='Are you sure you want to continue?';
  372. $hesklang['legend']='Legend';
  373. $hesklang['main_page']='Home';
  374. $hesklang['menu_users']='Users';
  375. $hesklang['menu_cat']='Categories';
  376. $hesklang['menu_profile']='Profile';
  377. $hesklang['menu_kb']='Knowledgebase'; // Admin MENU item
  378. $hesklang['kb_text']='Knowledgebase'; // Item visible to customers
  379. $hesklang['viewkb']='View entire Knowledgebase';
  380. $hesklang['kb']='Manage Knowledgebase';
  381. $hesklang['kb_intro']='Knowledgebase is a collection of answers to frequently asked questions (FAQ) and articles which provide self-help resources to your customers.
  382. A comprehensive and well-written knowledgebase can drastically reduce the number of support tickets you receive and save a lot of your time. You can arrange articles into categories
  383. and sub categories.'; // Description in ADMIN panel
  384. $hesklang['kb_is']='The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.'; // Description for CUSTOMERS
  385. $hesklang['new_kb_art']='New knowledgebase article';
  386. $hesklang['kb_cat']='Category';
  387. $hesklang['kb_subject']='Subject';
  388. $hesklang['kb_content']='Contents';
  389. $hesklang['kb_type']='Type';
  390. $hesklang['kb_published']='Published';
  391. $hesklang['kb_published2']='The article is viewable to everyone in the knowledgebase.';
  392. $hesklang['kb_private']='Private';
  393. $hesklang['kb_private2']='Private articles can only be read by staff.';
  394. $hesklang['kb_draft']='Draft';
  395. $hesklang['kb_draft2']='The article is saved but not yet published. It can only be read by staff<br /> who has permission to manage knowledgebase articles.';
  396. $hesklang['kb_links']='<i><span class="notice"><b>Warning!</b></span><br />Enter valid code without &lt;head&gt; and &lt;body&gt; tags, just content!</i>';
  397. $hesklang['kb_ehtml']='This is HTML code (I will enter valid (X)HTML code)';
  398. $hesklang['kb_dhtml']='This is plain text (links will be clickable)';
  399. $hesklang['kb_save']='Save article';
  400. $hesklang['kb_e_subj']='Enter article subject!';
  401. $hesklang['kb_e_cont']='Write article contents!';
  402. $hesklang['kb_art_added']='Article added';
  403. $hesklang['your_kb_added']='A new knowledgebase article has been successfully added';
  404. $hesklang['kb_art_deleted']='Article deleted';
  405. $hesklang['your_kb_deleted']='Selected knowledgebase article has been successfully deleted';
  406. $hesklang['kb_art_mod']='Article modified';
  407. $hesklang['your_kb_mod']='Your changes to the selected article have been saved successfully';
  408. $hesklang['kb_cat_new']='New knowledgebase category';
  409. $hesklang['kb_cat_parent']='Parent category';
  410. $hesklang['kb_cat_sub']='Subcategories';
  411. $hesklang['kb_cat_title']='Category title';
  412. $hesklang['kb_cat_published']='The category is viewable to everyone in the knowledgebase.';
  413. $hesklang['kb_cat_private']='The category can only be read by staff.';
  414. $hesklang['kb_cat_add']='Add category';
  415. $hesklang['kb_cat_e_title']='Enter category title!';
  416. $hesklang['kb_cat_added']='Category added';
  417. $hesklang['kb_cat_added2']='A new category has been successfully added to the knowledgebase';
  418. $hesklang['kb_cat_man']='Manage knowledgebase category';
  419. $hesklang['kb_cat_edit']='Edit category details';
  420. $hesklang['kb_cat_inv']='Invalid category';
  421. $hesklang['kb_cat_art']='Articles in this category';
  422. $hesklang['kb_p_art']='+ Article';
  423. $hesklang['kb_p_art2']='add a new article to the selected category.';
  424. $hesklang['kb_add_art']='Add Article';
  425. $hesklang['kb_p_cat']='+ Category';
  426. $hesklang['kb_p_cat2']='create a new sub-category inside the selected category.';
  427. $hesklang['kb_add_cat']='Add Category';
  428. $hesklang['kb_p_man']='Manage';
  429. $hesklang['kb_p_man2']='manage selected category (edit, delete, manage articles).';
  430. $hesklang['kb_main']='The main knowledgebase category cannot be deleted or moved.';
  431. $hesklang['kb_no_art']='There are no articles in this category.';
  432. $hesklang['author']='Author';
  433. $hesklang['views']='Views';
  434. $hesklang['delete']='Delete';
  435. $hesklang['rating']='Rating';
  436. $hesklang['votes']='Votes';
  437. $hesklang['kb_rated']='Article rated %s/5.0';
  438. $hesklang['kb_not_rated']='Article not rated yet';
  439. $hesklang['del_art']='Are you sure you want to delete selected article?';
  440. $hesklang['kb_art_id']='Missing or invalid article ID!';
  441. $hesklang['kb_art_edit']='Edit article';
  442. $hesklang['revhist']='Revision history';
  443. $hesklang['kb_order']='Order';
  444. $hesklang['kb_delcat']='Are you sure you want to delete this category?';
  445. $hesklang['kb_cat_mod']='Category modified';
  446. $hesklang['your_cat_mod']='Your changes to the selected category have been saved successfully';
  447. $hesklang['kb_cat_del']='Knowledgebase category deleted';
  448. $hesklang['kb_cat_dlt']='The selected knowledgebase category has been deleted.';
  449. $hesklang['allowed_cat']='Categories';
  450. $hesklang['allow_feat']='Features';
  451. $hesklang['can_view_tickets']='View tickets';
  452. $hesklang['can_reply_tickets']='Reply to tickets';
  453. $hesklang['can_assign_tickets']='Assign tickets';
  454. $hesklang['can_del_tickets']='Delete tickets';
  455. $hesklang['can_edit_tickets']='Edit ticket replies';
  456. $hesklang['can_change_cat']='Change ticket category';
  457. $hesklang['can_man_kb']='Manage knowledgebase';
  458. $hesklang['can_man_users']='Manage users';
  459. $hesklang['can_man_cat']='Manage categories';
  460. $hesklang['can_man_canned']='Manage canned responses';
  461. $hesklang['can_del_notes']='Delete any ticket notes';
  462. $hesklang['dan']='users can delete their own ticket notes, select this only if you wish to allow this user to also be able to delete notes from other users';
  463. $hesklang['in_all_cat']='in allowed categories only';
  464. $hesklang['admin_can']='(access to all features and categories)';
  465. $hesklang['staff_can']='(you can limit features and categories)';
  466. $hesklang['asign_one_feat']='Please assign at least one feature to this user!';
  467. $hesklang['na_view_tickets']='You are not authorized to view tickets';
  468. $hesklang['support_notice']='Sorry, this section can only be hidden when you purchase a HESK license!';
  469. $hesklang['rart']='Was this article helpful?';
  470. $hesklang['r']='Was this reply helpful?';
  471. $hesklang['tyr']='Thank you for rating';
  472. $hesklang['cw']='Close Window';
  473. $hesklang['cw2']='Close window and submit ticket';
  474. $hesklang['rh']='Rated as <i>helpful</i>';
  475. $hesklang['rnh']='Rated as <i>not helpful</i>';
  476. $hesklang['ar']='Already rated';
  477. $hesklang['rated']='User rated %s/5.0 (%s votes)';
  478. $hesklang['not_rated']='User not rated yet';
  479. $hesklang['rdis']='Rating has been disabled';
  480. $hesklang['kbdis']='Knowledgebase is disabled';
  481. $hesklang['kbpart']='Sorry, you don\'t have permission to access this article';
  482. $hesklang['popart']='Top Knowledgebase articles:';
  483. $hesklang['latart']='Latest Knowledgebase articles:';
  484. $hesklang['m']='More topics';
  485. $hesklang['ac']='Articles in this category:';
  486. $hesklang['noa']='No articles yet';
  487. $hesklang['noac']='No articles yet in this category';
  488. $hesklang['dta']='Date added';
  489. $hesklang['ad']='Article details';
  490. $hesklang['aid']='Article ID';
  491. $hesklang['as']='Solution';
  492. $hesklang['search']='Search';
  493. $hesklang['sr']='Search results';
  494. $hesklang['nosr']='No matching articles found. Try browsing the knowledgebase or submit a new support ticket.';
  495. $hesklang['rv']='Reset views';
  496. $hesklang['rr']='Reset votes (ratings)';
  497. $hesklang['opt']='Options';
  498. $hesklang['delcat']='Delete category';
  499. $hesklang['move1']='Move articles to parent category';
  500. $hesklang['move2']='Delete articles in this category';
  501. $hesklang['sc']='Suggested knowledgebase articles';
  502. $hesklang['not']='Tickets'; // Number of all tickets in category
  503. $hesklang['graph']='Graph';
  504. $hesklang['lu']='List usernames';
  505. $hesklang['aclose']='Autoclose tickets';
  506. $hesklang['aclose2']='days after last staff reply';
  507. $hesklang['s_ucrt']='Reopen tickets';
  508. $hesklang['urate']='Reply ratings';
  509. $hesklang['hesk_url']='Help desk URL';
  510. $hesklang['hesk_title']='Help desk title';
  511. $hesklang['server_time']='Server time offset';
  512. $hesklang['t_h']='hours';
  513. $hesklang['cid']='Case Tracking ID';
  514. $hesklang['t_m']='minutes';
  515. $hesklang['day']='Daylight saving';
  516. $hesklang['tfor']='Time format';
  517. $hesklang['prefix']='Table prefix';
  518. $hesklang['s_kbs']='Enable KB search';
  519. $hesklang['s_kbr']='Enable KB rating';
  520. $hesklang['s_maxsr']='Max search results';
  521. $hesklang['s_suggest']='Suggest KB articles';
  522. $hesklang['s_spop']='Show popular articles';
  523. $hesklang['s_slat']='Show latest articles';
  524. $hesklang['s_onin']='on <a href="../" target="_blank">help desk index</a> page';
  525. $hesklang['s_onkb']='on <a href="../knowledgebase.php" target="_blank">Knowledgebase index</a> page';
  526. $hesklang['s_scol']='Categories in row';
  527. $hesklang['s_ptxt']='Article preview length';
  528. $hesklang['s_psubart']='Subcategory articles';
  529. $hesklang['enable']='Enable';
  530. $hesklang['s_type']='Type';
  531. $hesklang['custom_r']='Required';
  532. $hesklang['custom_place']='Location';
  533. $hesklang['custom_use']='Custom fields';
  534. $hesklang['stf']='Text field';
  535. $hesklang['stb']='Large text box';
  536. $hesklang['srb']='Radio button';
  537. $hesklang['ssb']='Select box';
  538. $hesklang['db']='Database';
  539. $hesklang['hd']='Help desk settings';
  540. $hesklang['gs']='General settings';
  541. $hesklang['cwin']='Close window';
  542. $hesklang['defw']='Default value';
  543. $hesklang['ok']='OK';
  544. $hesklang['ns']='These are available options for this custom field. To save changes click <b>OK</b> and <b>Save changes</b> button on the admin settings page!';
  545. $hesklang['rows']='Rows (height)';
  546. $hesklang['cols']='Columns (width)';
  547. $hesklang['opt2']='Options for this radio button, enter one option per line (each line will create a new radio button value to choose from). You need to enter at least two options!';
  548. $hesklang['opt3']='Options for this select box, enter one option per line (each line will be a choice your customers can choose from). You need to enter at least two options!';
  549. $hesklang['atl2']='Enter at least two options (one per line)!';
  550. $hesklang['notes']='Notes';
  551. $hesklang['noteby']='Note by';
  552. $hesklang['delnote']='Delete note';
  553. $hesklang['noteerr']='Note already deleted or wrong parameters';
  554. $hesklang['s']='Submit';
  555. $hesklang['nhid']='Notes are hidden from customers!';
  556. $hesklang['delt']='Delete this post';
  557. $hesklang['edtt']='Edit post';
  558. $hesklang['edt1']='Post modified';
  559. $hesklang['edt2']='Changes to the selected post have been saved';
  560. $hesklang['dele']='Delete this ticket';
  561. $hesklang['repd']='Post deleted';
  562. $hesklang['repl']='Selected post has been deleted';
  563. $hesklang['tickets_found']='Search results';
  564. $hesklang['al']='Admin link';
  565. $hesklang['ap']='Go to Administration Panel';
  566. $hesklang['dap']='Display a link to admin panel from <a href="../" target="_blank">help desk index</a>';
  567. $hesklang['q_miss']='Please answer the anti-SPAM question';
  568. $hesklang['use_q']='Use anti-SPAM question';
  569. $hesklang['q_q']='-&gt; Question (HTML code is <font class="success">allowed</font>)';
  570. $hesklang['q_a']='-&gt; Answer';
  571. $hesklang['err_qask'] = 'Enter an anti-SPAM question';
  572. $hesklang['err_qans'] = 'Enter answer to the anti-SPAM question';
  573. $hesklang['genq'] = 'Generate a random question';
  574. // Added or modified in version 2.1
  575. $hesklang['amo']='Add more';
  576. $hesklang['delatt']='Delete selected attachment?';
  577. $hesklang['kb_att_rem']='Selected attachment has been removed';
  578. $hesklang['inv_att_id']='Invalid attachment ID!';
  579. $hesklang['scb']='Checkbox';
  580. $hesklang['opt4']='Options for this checkbox, enter one option per line. Each line will be a choice your customers can choose from, multiple choices are possible. You need to enter at least two options!';
  581. $hesklang['autologin']='Log me on automatically each visit';
  582. $hesklang['just_user']='Remember just my username';
  583. $hesklang['nothx']='No, thanks';
  584. $hesklang['pinfo']='Profile information';
  585. $hesklang['sig']='Signature';
  586. $hesklang['pref']='Preferences';
  587. $hesklang['aftrep']='After replying to a ticket';
  588. $hesklang['showtic']='Show the ticket I just replied to';
  589. $hesklang['gomain']='Return to main administration page';
  590. $hesklang['shownext']='Open next ticket that needs my reply';
  591. $hesklang['rssn']='Showing next ticket that needs your attention';
  592. $hesklang['mrep']='Replace message';
  593. $hesklang['madd']='Add to the bottom';
  594. $hesklang['priv']='Private categories and articles viewable to staff only are marked with *';
  595. $hesklang['inve']='Invalid email file';
  596. $hesklang['emfm']='Missing email file';
  597. $hesklang['hesk_lang']='Default Language';
  598. $hesklang['s_mlang']='Multiple languages';
  599. $hesklang['s_mlange']='Enable only if you provide support in all installed languages!';
  600. $hesklang['s_inl']='Test language folder';
  601. $hesklang['ta']='Test again';
  602. $hesklang['alo']='Allow automatic login';
  603. $hesklang['chol']='Preferred Language';
  604. $hesklang['mmdl']='Make this my preferred Language';
  605. $hesklang['warn']='WARNING';
  606. $hesklang['dmod']='Debug mode is enabled. Make sure you disable debug mode in settings once HESK is installed and working properly.';
  607. $hesklang['kb_spar']='Category can\'t be it\'s own parent category!';
  608. $hesklang['mysql_root']='Your MySQL password is empty, are you sure you want to login with root user? This is a significant security risk!';
  609. $hesklang['chg']='Change';
  610. $hesklang['chpri']='Priority changed';
  611. $hesklang['chpri2']='Ticket\'s priority has been changed to %s';
  612. $hesklang['selcan']='Select the canned response you would like to edit';
  613. $hesklang['q_wrng']='Wrong anti-SPAM answer';
  614. $hesklang['cndupl']='You already have a category with that name. Choose a unique name for each category.';
  615. $hesklang['wsel']='Select the field you want to search by';
  616. // Added or modified in version 2.2
  617. $hesklang['eto']='Invalid request';
  618. $hesklang['id']='ID';
  619. $hesklang['geco']='Generate Direct Link';
  620. $hesklang['genl']='Direct Category Link';
  621. $hesklang['genl2']='Use this link to preselect category in the &quot;Submit a ticket&quot; form.';
  622. $hesklang['exa']='Examples';
  623. $hesklang['small']='Small Box';
  624. $hesklang['large']='Large Box';
  625. $hesklang['cpri']='Customer priority';
  626. $hesklang['owner']='Owner';
  627. $hesklang['unas']='Unassigned';
  628. $hesklang['assi']='Assign';
  629. $hesklang['asst']='Assign to';
  630. $hesklang['asst2']='Assign this ticket to';
  631. $hesklang['asss']='Assign to self';
  632. $hesklang['asss2']='Assign this ticket to myself';
  633. $hesklang['can_assign_self']='Can assign tickets to self';
  634. $hesklang['can_assign_others']='Can assign tickets to others';
  635. $hesklang['can_view_ass_others']='Can view tickets assigned to others';
  636. $hesklang['unoa']='Selected user doesn\'t have access to this category';
  637. $hesklang['tasi']='Owner Assigned';
  638. $hesklang['tasy']='This ticket has been assigned to you';
  639. $hesklang['taso']='This ticket has been assigned to the selected user';
  640. $hesklang['tasy2']='Assigned to me';
  641. $hesklang['taso2']='Assigned to other staff';
  642. $hesklang['nose']='Select the new Owner';
  643. $hesklang['onasc']='This owner doesn\'t have access to the selected category.';
  644. $hesklang['tunasi']='Ticket Unassigned';
  645. $hesklang['tunasi2']='Ticket is without an owner and ready to be assigned again';
  646. $hesklang['note']='Note';
  647. $hesklang['success']='Success';
  648. $hesklang['nyt']='This ticket is assigned to';
  649. $hesklang['noch']='No changes have been made';
  650. $hesklang['orch']='Display order has been modified';
  651. $hesklang['rfm']='Required information missing:';
  652. $hesklang['repl0']='Insufficient permissions to perform this task';
  653. $hesklang['repl1']='This post doesn\'t exist';
  654. $hesklang['reports']='Reports';
  655. $hesklang['reports_intro']='The reports section lets you run several reports and see ticket statistics in a chosen date range.';
  656. $hesklang['refi']='Reset form data';
  657. $hesklang['dich']='Discard Changes';
  658. $hesklang['dire']='Display Report';
  659. $hesklang['m1']='January';
  660. $hesklang['m2']='February';
  661. $hesklang['m3']='March';
  662. $hesklang['m4']='April';
  663. $hesklang['m5']='May';
  664. $hesklang['m6']='June';
  665. $hesklang['m7']='July';
  666. $hesklang['m8']='August';
  667. $hesklang['m9']='September';
  668. $hesklang['m10']='October';
  669. $hesklang['m11']='November';
  670. $hesklang['m12']='December';
  671. $hesklang['d1']='Monday';
  672. $hesklang['d2']='Tuesday';
  673. $hesklang['d3']='Wednesday';
  674. $hesklang['d4']='Thursday';
  675. $hesklang['d5']='Friday';
  676. $hesklang['d6']='Saturday';
  677. $hesklang['d0']='Sunday';
  678. $hesklang['mo']='Mo';
  679. $hesklang['tu']='Tu';
  680. $hesklang['we']='We';
  681. $hesklang['th']='Th';
  682. $hesklang['fr']='Fr';
  683. $hesklang['sa']='Sa';
  684. $hesklang['su']='Su';
  685. $hesklang['from']='From';
  686. $hesklang['cinv']='Invalid date';
  687. $hesklang['cinv2']='Accepted format is mm/dd/yyyy';
  688. $hesklang['cinm']='Invalid month value';
  689. $hesklang['cinm2']='Allowed range is';
  690. $hesklang['cind']='Invalid day of month value';
  691. $hesklang['cind2']='Allowed range for selected month is';
  692. $hesklang['month']='Month';
  693. $hesklang['ocal']='Open Calendar';
  694. $hesklang['ca01']='Previous Year';
  695. $hesklang['ca02']='Previous Month';
  696. $hesklang['ca03']='Next Month';
  697. $hesklang['ca04']='Next Year';
  698. $hesklang['ca05']='Close Calendar';
  699. $hesklang['cdr']='Choose date range:';
  700. $hesklang['crt']='Choose report type:';
  701. $hesklang['r1']='Today';
  702. $hesklang['r2']='Yesterday';
  703. $hesklang['r3']='This month';
  704. $hesklang['r4']='Last month';
  705. $hesklang['r5']='Last 30 days';
  706. $hesklang['r6']='This week (Mon-Sun)';
  707. $hesklang['r7']='Last week (Mon-Sun)';
  708. $hesklang['r8']='This business week (Mon-Fri)';
  709. $hesklang['r9']='Last business week (Mon-Fri)';
  710. $hesklang['r10']='This year';
  711. $hesklang['r11']='Last year';
  712. $hesklang['r12']='All time';
  713. $hesklang['datetofrom']='&quot;Date From&quot; cannot be higher than &quot;Date to&quot;. The dates have been switched.';
  714. $hesklang['t1']='Tickets per day';
  715. $hesklang['t2']='Tickets per month';
  716. $hesklang['t3']='Tickets per user';
  717. $hesklang['t4']='Tickets per category';
  718. $hesklang['ticass']='Assigned tickets';
  719. $hesklang['ticall']='Replied to tickets';
  720. $hesklang['totals']='Totals';
  721. $hesklang['all']='All';
  722. $hesklang['atik']='New tickets';
  723. $hesklang['kbca']='You already have a knowledgebase category with this name.';
  724. $hesklang['menu_msg']='Mail';
  725. $hesklang['menu_can']='Canned';
  726. $hesklang['m_from']='From:'; // Mail "from" address
  727. $hesklang['m_to']='To:'; // Mail "to" address
  728. $hesklang['m_sub']='Subject:'; // Mail subject
  729. $hesklang['m_re']='Re:'; // Mail reply subject prefix, like "Re: Original subject"
  730. $hesklang['m_fwd']='Fwd:'; // Mail forward subject prefix, like "Fwd: Original subject"
  731. $hesklang['m_h']='Private messages';
  732. $hesklang['m_intro']='Use private messages to send quick messages to other staff members within the HESK.';
  733. $hesklang['e_udel']='(User deleted)';
  734. $hesklang['new_mail']='New private message';
  735. $hesklang['m_send']='Send message';
  736. $hesklang['m_rec']='Select message recipient';
  737. $hesklang['m_inr']='Invalid message recipient';
  738. $hesklang['m_esu']='Enter private message subject';
  739. $hesklang['m_pms']='Your private message has been sent';
  740. $hesklang['inbox']='INBOX';
  741. $hesklang['outbox']='OUTBOX';
  742. $hesklang['m_new']='NEW MESSAGE';
  743. $hesklang['pg']='Show page';
  744. $hesklang['npm']='No private messages in this folder.';
  745. $hesklang['m_ena']='You don\'t have permission to read this message.';
  746. $hesklang['mau']='Mark as unread';
  747. $hesklang['mo1']='Mark selected messages as read';
  748. $hesklang['mo2']='Mark selected messages as unread';
  749. $hesklang['mo3']='Delete selected messages';
  750. $hesklang['delm']='Delete this message';
  751. $hesklang['e_tid']='Error generating a unique ticket ID, please try submitting the form again later.';
  752. $hesklang['smmr']='Selected messages have been marked as read';
  753. $hesklang['smmu']='Selected messages have been marked as unread';
  754. $hesklang['smdl']='Selected messages have been deleted';
  755. $hesklang['show']='Show';
  756. $hesklang['s_my']='Assigned to me';
  757. $hesklang['s_ot']='Assigned to others';
  758. $hesklang['s_un']='Unassigned tickets';
  759. $hesklang['s_for']='Search for';
  760. $hesklang['s_in']='Search in';
  761. $hesklang['s_incl']='Search within';
  762. $hesklang['find_ticket_by']='Find a ticket';
  763. $hesklang['e_nose']='No assignment status selected, showing all tickets.';
  764. $hesklang['fsq']='Enter your search query';
  765. $hesklang['topen']='Open'; // Not-resolved tickets
  766. $hesklang['nms']='No messages selected, nothing to change';
  767. $hesklang['tlo']='Lock ticket';
  768. $hesklang['tul']='Unlock ticket';
  769. $hesklang['loc']='Locked';
  770. $hesklang['isloc']='Customers cannot reply to or re-open locked tickets. When locked ticket is marked as resolved.';
  771. $hesklang['tlock']='Ticket has been locked';
  772. $hesklang['tunlock']='Ticket has been unlocked';
  773. $hesklang['tislock']='This ticket has been locked, the customer will not be able to post a reply.';
  774. $hesklang['tislock2']='This ticket has been locked, you cannot post a reply.';
  775. $hesklang['nsfo']='No relevant articles found.';
  776. $hesklang['elocked']='This ticket has been locked or deleted.';
  777. $hesklang['nti2']='Insert a new ticket';
  778. $hesklang['nti3']='Use this form to create a new ticket in a customer\'s name. Enter <i>customer</i> information in the form (customer name, customer email, ...) and NOT your name! Ticket will be created as if the customer submitted it.';
  779. $hesklang['addop']='Options';
  780. $hesklang['seno']='Send email notification to the customer';
  781. $hesklang['otas']='Show the ticket after submission';
  782. $hesklang['notn']='Notifications';
  783. $hesklang['nomw']='The help desk will send an email notification when:';
  784. $hesklang['nwts']='A new ticket is submitted with owner:';
  785. $hesklang['ncrt']='Client responds to a ticket with owner:';
  786. $hesklang['ntam']='A ticket is assigned to me';
  787. $hesklang['npms']='A private message is sent to me';
  788. $hesklang['support_remove']='A lot of time and effort went into developing HESK. Support HESK by purchasing a license that will remove the credits links <i>Powered by Help Desk Software HESK</i> from your helpdesk';
  789. $hesklang['ycvtao']='You are not allowed to view tickets assigned to others';
  790. $hesklang['password_not_valid']='Password must be at least 5 chars long';
  791. $hesklang['lkbs']='Loading knowledgebase suggestions...';
  792. $hesklang['auto']='(automatically)';
  793. // Added or modified in version 2.3
  794. $hesklang['unknown']='Unknown';
  795. $hesklang['pcer']='Please correct the following errors:';
  796. $hesklang['seqid']='Ticket number';
  797. $hesklang['archived']='Tagged';
  798. $hesklang['archived2']='Tagged Ticket';
  799. $hesklang['add_archive']='Tag this ticket';
  800. $hesklang['add_archive_quick']='Tag selected tickets';
  801. $hesklang['remove_archive']='Untag this ticket';
  802. $hesklang['remove_archive_quick']='Untag selected tickets';
  803. $hesklang['added_archive']='Ticket Tagged';
  804. $hesklang['removed_archive']='Ticket Untagged';
  805. $hesklang['added2archive']='Ticket has been tagged';
  806. $hesklang['removedfromarchive']='Ticket has been untagged';
  807. $hesklang['num_tickets_tag']='<b>%d</b> tickets have been tagged';
  808. $hesklang['num_tickets_untag']='<b>%d</b> tickets have been untagged';
  809. $hesklang['can_add_archive']='Can tag tickets';
  810. $hesklang['disp_only_archived']='Only tagged tickets';
  811. $hesklang['search_only_archived']='Only tagged tickets';
  812. $hesklang['critical']=' * Critical * ';
  813. // START abbreviatons used in "last updated" column
  814. $hesklang['abbr']['year']='y';
  815. $hesklang['abbr']['month']='mo';
  816. $hesklang['abbr']['week']='w';
  817. $hesklang['abbr']['day']='d';
  818. $hesklang['abbr']['hour']='h';
  819. $hesklang['abbr']['minute']='m';
  820. $hesklang['abbr']['second']='s';
  821. // END abberviations
  822. $hesklang['cnsm']='Cound not send the message to:';
  823. $hesklang['yhbb']='You have been locked out the system for %s minutes because of too many login failures.';
  824. $hesklang['pwdst']='Password Strength';
  825. $hesklang['tid_mail']='No worries! Enter your <b>Email address</b> and we will send you your tracking ID right away:';
  826. $hesklang['rem_email']='Remember my email address';
  827. $hesklang['eytid']='Enter your ticket tracking ID.';
  828. $hesklang['enmdb']='The email address you entered doesn\'t match the one in the database for this ticket ID.';
  829. $hesklang['confemail']='Confirm Email';
  830. $hesklang['confemail2']='Please confirm your Email address';
  831. $hesklang['confemaile']='The two email addresses are not identical';
  832. $hesklang['taso3']='Assigned to:';
  833. $hesklang['sec_enter']='Type the number you see in the picture below.';
  834. $hesklang['reload']='Reload image';
  835. $hesklang['verify_q']='SPAM Prevention:'; // For anti-spam question
  836. $hesklang['verify_i']='SPAM Prevention:'; // For anti-spam image (captcha)
  837. $hesklang['admin_login']='Staff login';
  838. $hesklang['vrfy']='Test passed';
  839. $hesklang['last_update']='Updated';
  840. $hesklang['cot']='Don\'t force Critical tickets on top';
  841. $hesklang['def']='Make this my default view';
  842. $hesklang['gbou']='These tickets are <b>Unassigned</b>:';
  843. $hesklang['gbom']='Tickets assigned to <b>me</b>:';
  844. $hesklang['gboo']='Tickets assigned to <b>%s</b>:';
  845. $hesklang['select']=' - - Click to Select - - ';
  846. $hesklang['chngstatus']='Change status to';
  847. $hesklang['perat']='%s of all tickets'; // will change to "23% of all tickets"
  848. $hesklang['viewart']='View this article';
  849. $hesklang['chdp']='Please change the default password on your <a href="profile.php">Profile</a> page!';
  850. $hesklang['chdp2']='Change your password, you are using the default one!';
  851. $hesklang['security']='Security';
  852. $hesklang['kb_i_art']='New Article';
  853. $hesklang['kb_i_art2']='Insert an Article';
  854. $hesklang['kb_i_cat']='New Category';
  855. $hesklang['kb_i_cat2']='Insert a Category';
  856. $hesklang['gopr']='View Knowledgebase';
  857. $hesklang['kbstruct']='Knowledgebase structure';
  858. $hesklang['cancel']='Cancel';
  859. $hesklang['sh']='Hide Message';
  860. $hesklang['goodkb']='How to write good knowledgebase articles?';
  861. $hesklang['catset']='Category Settings';
  862. $hesklang['inpr']='Select the new Priority';
  863. $hesklang['incat']='Select the new Category';
  864. $hesklang['instat']='Select the new Status';
  865. $hesklang['tsst']='Ticket status has been set to %s';
  866. $hesklang['aass']='Auto-assign';
  867. $hesklang['aaon']='Auto-assign of tickets enabled (click to disable)';
  868. $hesklang['aaoff']='Auto-assign of tickets disabled (click to enable)';
  869. $hesklang['uaaon']='Auto-assign has been enabled for selected user';
  870. $hesklang['uaaoff']='Auto-assign has been disabled for selected user';
  871. $hesklang['taasy']='This ticket has been auto-assigned to you';
  872. $hesklang['can_view_unassigned']='Can view unassigned tickets';
  873. $hesklang['ycovtay']='You can only view tickets assigned to you';
  874. $hesklang['in_progress']='In Progress';
  875. $hesklang['on_hold']='On Hold';
  876. $hesklang['import_kb']='Import to Knowledgebase';
  877. $hesklang['import']='You are importing a <i>private ticket</i> into a <i>public article</i>.<br /><br />Make sure you delete any private or sensitive information from the article subject and message!';
  878. $hesklang['tab_1']='General';
  879. $hesklang['tab_2']='Help Desk';
  880. $hesklang['tab_3']='Knowledgebase';
  881. $hesklang['tab_5']='Misc';
  882. $hesklang['disable']='Disable';
  883. $hesklang['dat']='Date &amp; Time';
  884. $hesklang['lgs']='Language';
  885. $hesklang['onc']='ON - Customers';
  886. $hesklang['ons']='ON - All';
  887. $hesklang['viewvtic']='View tickets';
  888. $hesklang['reqetv']='Require email to view a ticket';
  889. $hesklang['banlim']='Login attempts limit';
  890. $hesklang['banmin']='Ban time (minutes)';
  891. $hesklang['subnot']='Submit notice';
  892. $hesklang['subnot2']='Show notice to customers submitting tickets';
  893. $hesklang['eseqid']='Sequential IDs';
  894. $hesklang['sconfe']='Confirm email';
  895. $hesklang['saass']='Auto-assign tickets';
  896. $hesklang['swyse']='WYSIWYG Editor';
  897. $hesklang['hrts']='Rate HESK';
  898. $hesklang['hrts2']='Show Rate this script link in admin panel';
  899. $hesklang['emlpipe']='Email Piping';
  900. $hesklang['emlsend']='Email Sending';
  901. $hesklang['emlsend2']='Send emails using';
  902. $hesklang['phpmail']='PHP mail()';
  903. $hesklang['smtp']='SMTP Server';
  904. $hesklang['smtph']='SMTP Host';
  905. $hesklang['smtpp']='SMTP Port';
  906. $hesklang['smtpu']='SMTP Username';
  907. $hesklang['smtpw']='SMTP Password';
  908. $hesklang['smtpt']='SMTP Timeout';
  909. $hesklang['other']='Other';
  910. $hesklang['features']='Features';
  911. $hesklang['can_view_online']='Can view online staff members';
  912. $hesklang['online']='Online';
  913. $hesklang['offline']='Offline';
  914. $hesklang['onlinep']='Users Online'; // For display
  915. $hesklang['sonline']='Users Online'; // For settings page
  916. $hesklang['sonline2']='Show online users. Limit (minutes):'; // For settings page
  917. $hesklang['gb']='Group by';
  918. $hesklang['dg']='Don\'t group';
  919. $hesklang['err_dpi']='Database %s does not contain all HESK tables with prefix %s, no changes saved.';
  920. $hesklang['err_dpi2']='Tables not found:';
  921. $hesklang['sme']='SMTP error';
  922. $hesklang['scl']='SMTP connection log';
  923. $hesklang['dnl']='Download';
  924. $hesklang['dela']='Delete this attachment';
  925. $hesklang['pda']='Do you want to permanently delete this attachment?';
  926. $hesklang['mopt']='More options';
  927. $hesklang['lopt']='Less options';
  928. $hesklang['meml']='Multiple emails';
  929. $hesklang['meml2']='Allow customers to enter multiple contact emails';
  930. // Added or modified in version 2.4
  931. $hesklang['catd']='(category deleted)';
  932. $hesklang['noopen']='No open tickets found for this email address.';
  933. $hesklang['maxopen']='You have reached maximum open tickets (%d of %d). Please wait until your existing tickets are resolved before opening new tickets.';
  934. $hesklang['ntnote']='Someone adds a note to a ticket assigned to me';
  935. $hesklang['cat_public']='This category is PUBLIC (click to make private)';
  936. $hesklang['cat_private']='This category is PRIVATE (click to make public)';
  937. $hesklang['cat_aa']='Auto-assign tickets in this category.';
  938. $hesklang['cat_type']='Make this category private (only staff can select it).';
  939. $hesklang['caaon']='Auto-assign has been enabled for selected category';
  940. $hesklang['caaoff']='Auto-assign has been disabled for selected category';
  941. $hesklang['cpub']='Category type changed to PUBLIC';
  942. $hesklang['cpriv']='Category type changed to PRIVATE';
  943. $hesklang['cpric']='Customers cannot select private categories, only staff can!';
  944. $hesklang['user_aa']='Auto-assign tickets to this user.';
  945. $hesklang['attach_size']='Maxmimum file size';
  946. $hesklang['B']='B';
  947. $hesklang['kB']='kB';
  948. $hesklang['MB']='MB';
  949. $hesklang['GB']='GB';
  950. $hesklang['bytes']='bytes';
  951. $hesklang['kilobytes']='kilobytes';
  952. $hesklang['megabytes']='megabytes';
  953. $hesklang['gigabytes']='gigabytes';
  954. $hesklang['smtpssl']='SSL Protocol';
  955. $hesklang['smtptls']='TLS Protocol';
  956. $hesklang['oo']='Open only';
  957. $hesklang['ool']='List only open tickets in &quot;Forgot tracking ID&quot; email';
  958. $hesklang['mop']='Max open tickets';
  959. $hesklang['rord']='Reply order';
  960. $hesklang['newbot']='Newest reply at bottom';
  961. $hesklang['newtop']='Newest reply at top';
  962. $hesklang['ford']='Reply form';
  963. $hesklang['formbot']='Show form at bottom';
  964. $hesklang['formtop']='Show form at top';
  965. $hesklang['mysqlv']='MySQL version';
  966. $hesklang['phpv']='PHP version';
  967. $hesklang['csrt']='Current HESK time:';
  968. $hesklang['listp']='List private articles';
  969. $hesklang['listd']='List article drafts';
  970. $hesklang['artp']='Private articles';
  971. $hesklang['artd']='Article drafts';
  972. $hesklang['kb_no_part']='No private articles in the knowledgebase.';
  973. $hesklang['kb_no_dart']='No article drafts in the knowledgebase.';
  974. $hesklang['attpri']='You don\'t have access to this attachment.';
  975. $hesklang['can_merge_tickets']='Merge tickets';
  976. $hesklang['mer_selected']='Merge selected tickets';
  977. $hesklang['merged']='Selected tickets have been merged into one.';
  978. $hesklang['merge_err']='There was a problem merging tickets:';
  979. $hesklang['merr1']='select at least two tickets.';
  980. $hesklang['merr2']='target ticket not found.';
  981. $hesklang['merr3']='ticket in a category you don\'t have access to.';
  982. $hesklang['tme']='Ticket %s has been merged with this ticket (%s).';
  983. $hesklang['tme1']='Ticket %s has been merged with ticket %s';
  984. $hesklang['tme2']='To access ticket %s enter associated email address.';
  985. $hesklang['eyou']='Use Profile page to edit your settings.';
  986. $hesklang['npea']='You don\'t have permission to edit this user.';
  987. $hesklang['duplicate_user']='User with this username already exists, choose a different username.';
  988. $hesklang['kw']='Keywords';
  989. $hesklang['kw1']='(optional - separate by space, comma or new line)';
  990. $hesklang['type_not_allowed']='Files ending with <b>%s</b> are not accepted (%s)'; // Files ending with .exe are not accepted (test.exe)
  991. $hesklang['unread']='Customer didn\'t read this reply yet.';
  992. $hesklang['sticky']='Make this article &quot;Sticky&quot;';
  993. $hesklang['stickyon']='Change article to &quot;Sticky&quot;';
  994. $hesklang['stickyoff']='Change article to &quot;Normal&quot;';
  995. $hesklang['ason']='Article marked as &quot;Sticky&quot;';
  996. $hesklang['asoff']='Article marked as &quot;Normal&quot;';
  997. $hesklang['ts']='Time worked';
  998. $hesklang['start']='Start / Stop';
  999. $hesklang['reset']='Reset';
  1000. $hesklang['save']='Save';
  1001. $hesklang['hh']='Hours';
  1002. $hesklang['mm']='Minutes';
  1003. $hesklang['ss']='Seconds';
  1004. $hesklang['thist']='Audit Log';
  1005. $hesklang['twu']='Time worked on ticket has been updated.';
  1006. $hesklang['autoss']='Automatically start timer when I open a ticket';
  1007. $hesklang['ful']='File upload limits';
  1008. $hesklang['ufl']='You may upload files ending with:';
  1009. $hesklang['nat']='Maximum number of attachments:';
  1010. $hesklang['mfs']='Maximum size per attachment:';
  1011. $hesklang['lps']='Your language preference has been saved';
  1012. $hesklang['sav']='Show article views';
  1013. $hesklang['sad']='Show article date';
  1014. $hesklang['epd']='[HESK] EMAIL PIPING IS DISABLED IN SETTINGS';
  1015. $hesklang['pfd']='[HESK] POP3 FETCHING IS DISABLED IN SETTINGS';
  1016. $hesklang['pem']='[Piped email]'; // Default subject of piped tickets without subject
  1017. $hesklang['pde']='[Customer]'; // Default customer name for piped tickets without name
  1018. $hesklang['tab_6']='Email';
  1019. $hesklang['pop3']='POP3 Fetching';
  1020. $hesklang['pop3h']='POP3 Host';
  1021. $hesklang['pop3p']='POP3 Port';
  1022. $hesklang['pop3tls']='TLS Protocol';
  1023. $hesklang['pop3u']='POP3 Username';
  1024. $hesklang['pop3w']='POP3 Password';
  1025. $hesklang['pop3e']='POP3 error';
  1026. $hesklang['pop3log']='POP3 connection log';
  1027. $hesklang['mysqltest']='Test MySQL connection';
  1028. $hesklang['smtptest']='Test SMTP connection';
  1029. $hesklang['pop3test']='Test POP3 connection';
  1030. $hesklang['contest']='Testing connection, this can take a while...';
  1031. $hesklang['conok']='Connection successful!';
  1032. $hesklang['conokn']='However, if your server requires username and password email will not be sent!';
  1033. $hesklang['saving']='Saving settings, please wait...';
  1034. $hesklang['sns']='Settings were saved, but some functions were disabled because of failed tests.';
  1035. $hesklang['loops']='Email Loops';
  1036. $hesklang['looph']='Max Hits';
  1037. $hesklang['loopt']='Timeframe';
  1038. $hesklang['didum']='Did you mean %s?'; // Did you mean someone@gmail.com?
  1039. $hesklang['yfix']='Yes, fix it';
  1040. $hesklang['nole']='No, leave it';
  1041. $hesklang['sconfe2']='Show a &quot;Confirm email&quot; field on the submit a ticket form';
  1042. $hesklang['oln']='Old name:';
  1043. $hesklang['nen']='New name:';
  1044. $hesklang['use_form_below']='If you are reporting a problem, please remember to provide as much information that is relevant to the issue as possible.';
  1045. $hesklang['esf']='Could not send email notifications.';
  1046. $hesklang['qrr']='(quoted reply removed)';
  1047. $hesklang['remqr']='Strip quoted reply';
  1048. $hesklang['remqr2']='Delete quoted reply from customer emails';
  1049. $hesklang['suge']='Detect email typos';
  1050. $hesklang['epro']='Email providers';
  1051. $hesklang['email_noreply']='&quot;From:&quot; email';
  1052. $hesklang['email_name']='&quot;From:&quot; name';
  1053. $hesklang['vscl']='Server configuration limits';
  1054. $hesklang['fnuscphp']='File upload failed, try with a smaller or no file attachment.';
  1055. $hesklang['redv']='reset default view';
  1056. $hesklang['fatte1']='Your attachments setting &quot;Number per post&quot; is larger than what your server allows!';
  1057. $hesklang['fatte2']='Your maximum attachment file size is larger than what your server allows!';
  1058. $hesklang['fatte3']='Your server does not allow large enough posts, try reducing number of attachments or allowed file size!';
  1059. $hesklang['embed']='Embedded files';
  1060. $hesklang['embed2']='Save embedded files as attachments';
  1061. $hesklang['emrem']='(image removed)';
  1062. $hesklang['hdemo']='(HIDDEN IN DEMO)';
  1063. $hesklang['ddemo']='Sorry, this function has been disabled in DEMO mode!';
  1064. $hesklang['sdemo']='Saving changes has been disabled in DEMO mode';
  1065. $hesklang['hud']='HESK is up to date';
  1066. $hesklang['hnw']='Update available';
  1067. $hesklang['getup']='Update HESK';
  1068. $hesklang['updates']='Updates';
  1069. $hesklang['updates2']='Automatically check for HESK updates.';
  1070. // Added or modified in version 2.5.0
  1071. $hesklang['emp']='Your PHP does not have MySQL support enabled (mysqli extension required)';
  1072. $hesklang['attdel']='This file has been deleted from the server and is no longer available for download';
  1073. $hesklang['cannot_move_tmp']='Cannot move file to the attachments folder';
  1074. $hesklang['dsen']='Don\'t send email notification of this reply to the customer';
  1075. $hesklang['attrem']='* Some attached files have been removed *';
  1076. $hesklang['attnum']='Max number reached: %s'; // %s will show attachment name
  1077. $hesklang['attsiz']='File too large: %s'; // %s will show attachment name
  1078. $hesklang['atttyp']='Type not allowed: %s'; // %s will show attachment name
  1079. $hesklang['adf']='Admin folder';
  1080. $hesklang['atf']='Attachments folder';
  1081. $hesklang['err_adf']='The selected admin folder (%s) does not exist!'; // %s will show folder name
  1082. $hesklang['err_atf']='The selected attachments folder (%s) does not exist!'; // %s will show folder name
  1083. $hesklang['err_atr']='The selected attachments folder (%s) is not writable!'; // %s will show folder name
  1084. $hesklang['fatt']='Files attached to this message:';
  1085. $hesklang['wrepo']='Please write a reply after re-opening the ticket.';
  1086. $hesklang['ktool']='Knowledgebase tools';
  1087. $hesklang['uac']='Verify and update category article count';
  1088. $hesklang['acv']='Article count has been verified';
  1089. $hesklang['xyz']='number of public, private and draft articles in category.';
  1090. $hesklang['reports_tab']='Run reports'; // Tab title
  1091. $hesklang['crt']='Report type';
  1092. $hesklang['can_run_reports']='Can run reports (own)';
  1093. $hesklang['can_run_reports_full']='Can run reports (all)';
  1094. $hesklang['can_export']='Can export tickets';
  1095. $hesklang['roo']='<i>(only tickets assigned to you are included in the report)</i>';
  1096. $hesklang['shu']='Short links';
  1097. $hesklang['export']='Export tickets'; // Tab title
  1098. $hesklang['export_btn']='Export tickets'; // Button title
  1099. $hesklang['export_intro']='This tool allows you to export tickets into an XML spreadsheet that can be opened in Excel.';
  1100. $hesklang['stte']='Select tickets to export';
  1101. $hesklang['dtrg']='Date range';
  1102. $hesklang['sequentially']='Sequentially'; // Order tickets: Sequentially
  1103. $hesklang['ede']='Cannot create export directory, please manually create a folder called <b>export</b> inside your attachments folder and make sure it is writable by PHP (on Linux CHMOD it to 777 - rwxrwxrwx).';
  1104. $hesklang['eef']='Cannot create export file, no permission to write inside the export directory.';
  1105. $hesklang['inite']='Initializing export';
  1106. $hesklang['gXML']='Generating XML file';
  1107. $hesklang['nrow']='Number of rows exported: %d'; // %d will show number of rows exported
  1108. $hesklang['cZIP']='Compressing file into a Zip archive';
  1109. $hesklang['eZIP']='Error creating Zip archive';
  1110. $hesklang['fZIP']='Finished compressing the file';
  1111. $hesklang['pmem']='Peak memory usage: %.2f Mb'; // %.2f will be replaced with number of Mb used
  1112. $hesklang['ch2d']='&raquo; CLICK HERE TO DOWNLOAD THE EXPORT FILE &laquo;';
  1113. $hesklang['n2ex']='No tickets found matching your criteria, nothing to export!';
  1114. $hesklang['sp']='SPAM Prevention'; // For settings page
  1115. $hesklang['sit']='-&gt; Image Type';
  1116. $hesklang['sis']='Simple image';
  1117. $hesklang['pop3keep']='Keep a copy';
  1118. $hesklang['err_dbconn']='Could not connect to MySQL database using provided information!';
  1119. $hesklang['s_inle']='Testing the language folder for valid languages. Only languages that pass all tests are properly installed.';
  1120. $hesklang['ask']='Search help:';
  1121. $hesklang['beta']='(TEST VERSION)';
  1122. $hesklang['maxpost']='You probably tried to submit more data than this server accepts.<br /><br />Please try submitting the form again with smaller or no attachments.';
  1123. // --> Ticket history log
  1124. // Unless otherwise specified, first %s will be replaced with date and second with name/username
  1125. $hesklang['thist1']='<li class="smaller">%s | moved to category %s by %s</li>'; // %s = date, new category, user making change
  1126. $hesklang['thist2']='<li class="smaller">%s | assigned to %s by %s</li>'; // %s = date, assigned user, user making change
  1127. $hesklang['thist3']='<li class="smaller">%s | closed by %s</li>';
  1128. $hesklang['thist4']='<li class="smaller">%s | opened by %s</li>';
  1129. $hesklang['thist5']='<li class="smaller">%s | locked by %s</li>';
  1130. $hesklang['thist6']='<li class="smaller">%s | unlocked by %s</li>';
  1131. $hesklang['thist7']='<li class="smaller">%s | ticket created by %s</li>';
  1132. $hesklang['thist8']='<li class="smaller">%s | priority changed to %s by %s</li>'; // %s = date,new priority, user making change
  1133. $hesklang['thist9']='<li class="smaller">%s | status changed to %s by %s</li>'; // %s = date, new status, user making change
  1134. $hesklang['thist10']='<li class="smaller">%s | automatically assigned to %s</li>';
  1135. $hesklang['thist11']='<li class="smaller">%s | submitted by email piping</li>';
  1136. $hesklang['thist12']='<li class="smaller">%s | attachment %s deleted by %s</li>'; // %s = date, deleted attachment, user making change
  1137. $hesklang['thist13']='<li class="smaller">%s | merged with ticket %s by %s</li>'; // %s = date, merged ticket ID, user making change
  1138. $hesklang['thist14']='<li class="smaller">%s | time worked updated to %s by %s</li>'; // %s = date, new time worked, user making change
  1139. $hesklang['thist15']='<li class="smaller">%s | submitted by %s</li>';
  1140. $hesklang['thist16']='<li class="smaller">%s | submitted by POP3 fetching</li>';
  1141. // --> Knowledgebase articles log
  1142. // First %s will be replaced with date and second with user making changes
  1143. $hesklang['revision1']='<li class="smaller">%s | submitted by %s</li>';
  1144. $hesklang['revision2']='<li class="smaller">%s | modified by %s</li>';
  1145. // --> Text used by ReCaptcha
  1146. $hesklang['visual_challenge']='Get a visual challenge';
  1147. $hesklang['audio_challenge']='Get an audio challenge';
  1148. $hesklang['refresh_btn']='Get a new challenge';
  1149. $hesklang['instructions_visual']='Type the two words:';
  1150. $hesklang['instructions_context']='Type the words in the boxes:';
  1151. $hesklang['instructions_audio']='Type what you hear:';
  1152. $hesklang['help_btn']='Help';
  1153. $hesklang['play_again']='Play sound again';
  1154. $hesklang['cant_hear_this']='Download sound as MP3';
  1155. $hesklang['incorrect_try_again']='Incorrect. Try again.';
  1156. $hesklang['image_alt_text']='reCAPTCHA challenge image';
  1157. $hesklang['recaptcha_error']='Incorrect SPAM Prevention answer, please try again.';
  1158. // Added or modified in version 2.6.0
  1159. $hesklang['ms01']='Jan';
  1160. $hesklang['ms02']='Feb';
  1161. $hesklang['ms03']='Mar';
  1162. $hesklang['ms04']='Apr';
  1163. $hesklang['ms05']='May';
  1164. $hesklang['ms06']='Jun';
  1165. $hesklang['ms07']='Jul';
  1166. $hesklang['ms08']='Aug';
  1167. $hesklang['ms09']='Sep';
  1168. $hesklang['ms10']='Oct';
  1169. $hesklang['ms11']='Nov';
  1170. $hesklang['ms12']='Dec';
  1171. $hesklang['sdf']='Submitted date format';
  1172. $hesklang['lcf']='Updated date format';
  1173. $hesklang['lcf0']='Short descriptive';
  1174. $hesklang['lcf1']='Date and time';
  1175. $hesklang['lcf2']='HESK style';
  1176. $hesklang['ticket_tpl']='Ticket templates';
  1177. $hesklang['can_man_ticket_tpl']='Manage ticket templates'; // Permission title
  1178. $hesklang['ticket_tpl_man']='Manage ticket templates'; // Page/link title
  1179. $hesklang['ticket_tpl_intro']='Create and edit ticket templates that you can use to quickly submit new tickets from the admin interface.';
  1180. $hesklang['no_ticket_tpl']='No ticket templates';
  1181. $hesklang['ticket_tpl_title']='Title';
  1182. $hesklang['delete_tpl']='Are you sure you want to delete this template?';
  1183. $hesklang['ticket_tpl_add']='Create a new ticket template';
  1184. $hesklang['ticket_tpl_edit']='Edit selected ticket template';
  1185. $hesklang['save_ticket_tpl']='Save ticket template';
  1186. $hesklang['ticket_tpl_saved']='Your ticket template has been saved for future use';
  1187. $hesklang['ticket_tpl_removed']='Selected ticket template has been removed from the database';
  1188. $hesklang['ticket_tpl_not_found']='Ticket template not found';
  1189. $hesklang['sel_ticket_tpl']='Select the ticket template you would like to edit';
  1190. $hesklang['ent_ticket_tpl_title']='Please enter template title';
  1191. $hesklang['ent_ticket_tpl_msg']='Please enter template message';
  1192. $hesklang['ticket_tpl_id']='Missing ticket template ID';
  1193. $hesklang['select_ticket_tpl']='Select a ticket template';
  1194. $hesklang['list_tickets_cat']='List all tickets in this category';
  1195. $hesklang['def_msg']='[No message]';
  1196. $hesklang['emlreqmsg']='Require message';
  1197. $hesklang['emlreqmsg2']='Ignore piped/fetched emails with no message';
  1198. $hesklang['relart']='Related articles'; // Title of related articles box
  1199. $hesklang['s_relart']='Related articles'; // On settings page
  1200. $hesklang['tab_7']='Ticket list';
  1201. $hesklang['fitl']='Fields in ticket list';
  1202. $hesklang['submitted']='Submitted';
  1203. $hesklang['clickemail']='View';
  1204. $hesklang['set_pri_to']='Set priority to:'; // Action below the ticket list
  1205. $hesklang['pri_set_to']='Priority has been set to:';
  1206. $hesklang['cat_pri']='The category priority will be used when customers are not allowed to select priority and a ticket is submitted from the customer interface.';
  1207. $hesklang['cat_pri_info']='Your customers are allowed to select priority, so category priority will be ignored.<br /><br />To use category priority instead, turn OFF the following feature in HESK settings:';
  1208. $hesklang['def_pri']='Category priority';
  1209. $hesklang['ch_cat_pri']='Set category priority';
  1210. $hesklang['cat_pri_ch']='Category priority has been set to:';
  1211. $hesklang['err_dbversion']='Too old MySQL version:'; // %s will be replaced with MySQL version
  1212. $hesklang['signature_max']='Signature (max 1000 chars)';
  1213. $hesklang['signature_long']='User signature is too long! Please limit the signature to 1000 chars';
  1214. $hesklang['ip_whois']='IP whois';
  1215. $hesklang['ednote']='Edit note message';
  1216. $hesklang['ednote2']='Note message saved';
  1217. $hesklang['perm_deny']='Permission denied';
  1218. $hesklang['mis_note']='Missing note ID';
  1219. $hesklang['no_note']='Note with this ID not found';
  1220. $hesklang['sacl']='Save and continue later';
  1221. $hesklang['reply_saved']='Your reply message has been saved for later.';
  1222. $hesklang['submit_as']='Submit as:';
  1223. $hesklang['sasc']='Submit as Customer reply';
  1224. $hesklang['creb']='Customer reply entered by:';
  1225. $hesklang['show_select']='Show &quot;Click to select&quot; as default option';
  1226. // Settings
  1227. $hesklang['mms']='Maintenance mode';
  1228. $hesklang['mmd']='Enable maintenance mode';
  1229. // Customer notice
  1230. $hesklang['mm1']='Maintenance in progress';
  1231. $hesklang['mm2']='In order to perform scheduled maintenance, our help desk has shut down temporarily.';
  1232. $hesklang['mm3']='We apologize for the inconvenience and ask that you please try again later.';
  1233. // Staff notice
  1234. $hesklang['mma1']='Maintenance mode is active!';
  1235. $hesklang['mma2']='Customers are not able to use the help desk.';
  1236. $hesklang['tools']='Tools';
  1237. $hesklang['banemail_intro']='Prevent certain email addresses from submitting tickets to your help desk.';
  1238. $hesklang['no_banemails']='<i>No emails are being banned.</i>';
  1239. $hesklang['eperm']='Permanent email bans:';
  1240. $hesklang['bananemail']='Email address to ban';
  1241. $hesklang['savebanemail']='Ban this email';
  1242. $hesklang['enterbanemail']='Enter the email address you wish to ban.';
  1243. $hesklang['validbanemail']='Enter a valid email address (<i>john.doe@domain.com</i>) or email domain (<i>@domain.com</i>)';
  1244. $hesklang['email_banned']='The email address <i>%s</i> was banned and HESK will no longer accept tickets from this address.'; // %s will be replaced with email
  1245. $hesklang['emailbanexists']='The email address <i>%s</i> is already banned.'; // %s will be replaced with email
  1246. $hesklang['email_unbanned']='Email ban deleted';
  1247. $hesklang['banby']='Banned by';
  1248. $hesklang['delban']='Delete ban';
  1249. $hesklang['delban_confirm']='Delete this ban?';
  1250. $hesklang['baned_e']='You have been banned from submitting new support tickets.';
  1251. $hesklang['baned_ip']='You have been banned from this help desk';
  1252. $hesklang['can_ban_emails']='Can ban emails';
  1253. $hesklang['can_unban_emails']='Can unban emails (enables Can ban emails)';
  1254. $hesklang['eisban']='This email address is banned.';
  1255. $hesklang['click_unban']='Click here to unban.';
  1256. $hesklang['banip_intro']='Visitors from banned IP addresses will not be able to view or submit tickets and login into the help desk.';
  1257. $hesklang['ipperm']='Permanent IP bans:';
  1258. $hesklang['iptemp']='Login failure bans:';
  1259. $hesklang['savebanip']='Ban this IP';
  1260. $hesklang['no_banips']='<i>No IPs are being banned.</i>';
  1261. $hesklang['bananip']='IP address to ban';
  1262. $hesklang['banex']='Examples:';
  1263. $hesklang['iprange']='IP range';
  1264. $hesklang['savebanip']='Ban this IP';
  1265. $hesklang['ippermban']='Ban this IP permanently';
  1266. $hesklang['enterbanip']='Enter the IP address or range you wish to ban.';
  1267. $hesklang['validbanip']='Enter a valid IP address or IP range';
  1268. $hesklang['ip_banned']='The IP address <i>%s</i> was banned and HESK will no longer accept tickets from this IP address.'; // %s will be replaced with ip
  1269. $hesklang['ip_rbanned']='The IP range <i>%s</i> was banned and HESK will no longer accept tickets from this IP range.'; // %s will be replaced with ip
  1270. $hesklang['ipbanexists']='The IP address <i>%s</i> is already banned.'; // %s will be replaced with ip
  1271. $hesklang['iprbanexists']='The IP range <i>%s</i> is already banned.'; // %s will be replaced with ip
  1272. $hesklang['ip_unbanned']='IP ban deleted';
  1273. $hesklang['ip_tempun']='Temporary IP ban deleted';
  1274. $hesklang['can_ban_ips']='Can ban ips';
  1275. $hesklang['can_unban_ips']='Can unban ips (enables Can ban ips)';
  1276. $hesklang['ipisban']='This IP address is banned.';
  1277. $hesklang['m2e']='Expires in (minutes)';
  1278. $hesklang['info']='Info';
  1279. $hesklang['sm_title']='Service messages';
  1280. $hesklang['sm_intro']='Display a service message in the customer area, for example to notify them about known issues and important news.';
  1281. $hesklang['can_service_msg']='Edit service messages';
  1282. $hesklang['new_sm']='New service message';
  1283. $hesklang['edit_sm']='Edit service message';
  1284. $hesklang['ex_sm']='Existing service messages';
  1285. $hesklang['sm_author']='Author';
  1286. $hesklang['sm_type']='Type';
  1287. $hesklang['sm_published']='Published';
  1288. $hesklang['sm_draft']='Draft';
  1289. $hesklang['sm_style']='Style';
  1290. $hesklang['sm_none']='None';
  1291. $hesklang['sm_success']='Success';
  1292. $hesklang['sm_info']='Info';
  1293. $hesklang['sm_notice']='Notice';
  1294. $hesklang['sm_error']='Error';
  1295. $hesklang['sm_save']='Save service message';
  1296. $hesklang['sm_preview']='Preview service message';
  1297. $hesklang['sm_mtitle']='Title';
  1298. $hesklang['sm_msg']='Message';
  1299. $hesklang['sm_e_title']='Enter service message title';
  1300. $hesklang['sm_e_msg']='Enter service message';
  1301. $hesklang['sm_e_id']='Missing message ID';
  1302. $hesklang['sm_added']='A new service message has been added';
  1303. $hesklang['sm_deleted']='Service message deleted';
  1304. $hesklang['sm_not_found']='This service message does not exist';
  1305. $hesklang['no_sm']='No service messages';
  1306. $hesklang['del_sm']='Delete this service message?';
  1307. $hesklang['sm_mdf']='Service message has been saved';
  1308. $hesklang['sska']='Show suggested articles';
  1309. $hesklang['taws']='These articles were suggested:';
  1310. $hesklang['defaults']='Defaults';
  1311. $hesklang['pncn']='Select notify customer option in the new ticket form';
  1312. $hesklang['pncr']='Select notify customer option in the ticket reply form';
  1313. $hesklang['pssy']='Show what knowledgebase articles were suggested to customers';
  1314. $hesklang['ccct']='Customer resolve';
  1315. $hesklang['custnot']='Notify customers when';
  1316. $hesklang['notnew']='A new support ticket is submitted';
  1317. $hesklang['notclo']='A support ticket is marked Resolved';
  1318. $hesklang['enn']='Except for Email piping/POP3 fetching if email subject contains:';
  1319. $hesklang['spamn']='SPAM notice';
  1320. $hesklang['spam_inbox']='<span style="color:red"><b>No confirmation email?</b><br />We sent a confirmation message to your email address. If you do not receive it within a few minutes, please check your Junk, Bulk or Spam folders. Mark the message as <b>Not SPAM</b> to avoid problems receiving our correspondence in the future.</span>';
  1321. $hesklang['s_ekb']='Enable Knowledgebase';
  1322. $hesklang['ekb_n']='<b>NO</b>, disable Knowledgebase';
  1323. $hesklang['ekb_y']='<b>YES</b>, enable Knowledgebase';
  1324. $hesklang['ekb_o']='<b>YES</b>, use HESK as a Knowledgebase only (<i>disable help desk</i>)';
  1325. $hesklang['kb_set']='Knowledgebase settings';
  1326. $hesklang['kbo1']='Knowledgebase-only mode';
  1327. $hesklang['kbo2']='Visitors cannot submit new support tickets and are taken directly to the knowledgebase.';
  1328. $hesklang['fpass']='Forgot your password?';
  1329. $hesklang['passr']='Password reset';
  1330. $hesklang['passa']='Allow users to reset a forgot password over email';
  1331. $hesklang['passe']='Enter your email address';
  1332. $hesklang['passs']='Send me password reset link';
  1333. $hesklang['noace']='No account with that email address was found';
  1334. $hesklang['pemls']='We sent you an email with instructions on how to reset your password';
  1335. $hesklang['reset_password']='Reset your help desk password'; // Email subject
  1336. $hesklang['ehash']='Invalid or expired password reset link';
  1337. $hesklang['ehaip']='Wrong IP address. Passwords may only be reset from the IP address that requested password reset.';
  1338. $hesklang['resim']='<b>Setup your new password in the form below!</b>';
  1339. $hesklang['permissions']='Permissions';
  1340. $hesklang['atype']='Account type';
  1341. $hesklang['astaff']='Staff';
  1342. $hesklang['oon1']='Send me only open tickets';
  1343. $hesklang['oon2']='Send me all my tickets';
  1344. $hesklang['anyown']='Any owner';
  1345. $hesklang['pfr']='Another POP3 fetching task is still in progress.';
  1346. $hesklang['pjt']='Task timeout';
  1347. $hesklang['pjt2']='minutes after start';
  1348. $hesklang['nkba']='Knowledgebase search requires enough unique articles to work properly.<br /><br />Consider adding more articles to the knowledgebase to improve search and article suggestion results.';
  1349. $hesklang['saa']='Sticky articles are displayed at the top of articles list';
  1350. $hesklang['yhbr']='You have been locked out the system for %s minutes because of too many replies to a ticket.';
  1351. $hesklang['sir']='ReCaptcha V1 API (old)';
  1352. $hesklang['sir2']='ReCaptcha V2 API (recommended)';
  1353. $hesklang['rcpb']='Site key (Public key)';
  1354. $hesklang['rcpv']='Secret key (Private key)';
  1355. // Language for Google reCaptcha API version 2
  1356. // Supported language codes: https://developers.google.com/recaptcha/docs/language
  1357. // If your language is NOT in the supported langauges, leave 'en'
  1358. $hesklang['RECAPTCHA']='en';
  1359. // Added or modified in version 2.7.0
  1360. $hesklang['imap']='IMAP Fetching';
  1361. $hesklang['imaph']='IMAP Host';
  1362. $hesklang['imapp']='IMAP Port';
  1363. $hesklang['enc']='Encryption';
  1364. $hesklang['ssl']='SSL';
  1365. $hesklang['tls']='TLS';
  1366. $hesklang['none']='None';
  1367. $hesklang['imapu']='IMAP Username';
  1368. $hesklang['imapw']='IMAP Password';
  1369. $hesklang['imaptest']='Test IMAP connection';
  1370. $hesklang['ifd']='[HESK] IMAP FETCHING IS DISABLED IN SETTINGS';
  1371. $hesklang['iei']='[HESK] PHP IMAP extension is not installed.';
  1372. $hesklang['ifr']='Another IMAP fetching task is still in progress.';
  1373. $hesklang['arp']='Auto reload page';
  1374. $hesklang['arpp']='Automatically reload page with ticket list every:';
  1375. $hesklang['seconds']='seconds'; // Reload page every X 'seconds'
  1376. $hesklang['minutes']='minutes'; // Reload page every X 'minutes'
  1377. $hesklang['atbr']='This ticket needs to be assigned before it can be replied to.';
  1378. $hesklang['attm']='Assign this ticket to me';
  1379. $hesklang['owneed']='Owner needed';
  1380. $hesklang['taat']='This ticket is already assigned to <b>%s</b>.';
  1381. $hesklang['scoy']='Are you sure you want to assign it to yourself?';
  1382. $hesklang['scot']='Are you sure you want to assign it to %s?';
  1383. $hesklang['ycto']='YES, change the owner';
  1384. $hesklang['ncto']='NO, keep current owner';
  1385. $hesklang['fass']='Require owner';
  1386. $hesklang['req_sub']='Require subject';
  1387. $hesklang['req_msg']='Require message';
  1388. $hesklang['req_email']='Require email';
  1389. $hesklang['default_subject']='Ticket from %s'; // Default ticket subject, %s will be replaced with name
  1390. $hesklang['off-hide']='Hide in customer form';
  1391. $hesklang['ons']='ON - Everyone'; // For admin settings page
  1392. $hesklang['not_valid_email']='Enter a valid email address or leave this field empty';
  1393. $hesklang['write_down']='<span style="color:red">We recommend that you write down your Ticket ID for future reference.</span>';
  1394. $hesklang['re_confirm1']='Disabling this will also disable "Require email to view tickets" under "Security". Proceed?';
  1395. $hesklang['re_confirm2']='Enabling this will also enable "Require email" under "Features". Proceed?';
  1396. $hesklang['can_email_tpl']='Edit email templates'; // Staff permission
  1397. $hesklang['et_title']='Email templates';
  1398. $hesklang['et_intro']='Modify emails that are sent to your staff and customers';
  1399. $hesklang['file']='File';
  1400. $hesklang['efile']='Editing file';
  1401. $hesklang['rdesc']='(Recipient) Description';
  1402. $hesklang['desc_forgot_ticket_id'] = '(Customer) Forgot ticket tracking ID';
  1403. $hesklang['desc_new_reply_by_staff'] = '(Customer) New staff reply';
  1404. $hesklang['desc_new_ticket'] = '(Customer) Ticket received';
  1405. $hesklang['desc_ticket_closed'] = '(Customer) Ticket closed/resolved';
  1406. $hesklang['desc_category_moved'] = '(Staff) Ticket moved to a new category';
  1407. $hesklang['desc_new_reply_by_customer'] = '(Staff) New customer reply';
  1408. $hesklang['desc_new_ticket_staff'] = '(Staff) New ticket submitted';
  1409. $hesklang['desc_ticket_assigned_to_you'] = '(Staff) A ticket was assigned to you';
  1410. $hesklang['desc_new_pm'] = '(Staff) New private message';
  1411. $hesklang['desc_new_note'] = '(Staff) New note on a ticket assigned to you';
  1412. $hesklang['desc_reset_password'] = '(Staff) Reset your password';
  1413. $hesklang['etfm']='One or more email templates are missing.<br /><br />Make sure you upload all email template files inside your <i>/language/%s/emails</i> folder.';
  1414. $hesklang['etfw']='Some email templates are not writable.<br /><br />
  1415. Make sure PHP has permission to write to all files inside your <i>/language/%s/emails</i> folder.<br /><br />
  1416. On Unix servers you might need to CHMOD email templates to 666 (rw-rw-rw-)';
  1417. $hesklang['et_e_id']='Missing template ID';
  1418. $hesklang['et_fm']='This email template file is missing';
  1419. $hesklang['et_fw']='This email template file is not writable';
  1420. $hesklang['et_save']='Save email template';
  1421. $hesklang['updated_on']='Updated on';
  1422. $hesklang['ticket_url']='Ticket URL';
  1423. $hesklang['pm_url']='Private message URL';
  1424. $hesklang['et_num']='Number of tickets';
  1425. $hesklang['et_list']='List of support tickets';
  1426. $hesklang['et_empty']='Email template cannot be empty';
  1427. $hesklang['et_saved']='Email template saved';
  1428. $hesklang['source']='Source';
  1429. $hesklang['select_category']='Select a category';
  1430. $hesklang['select_category_text']='What can we help you with?';
  1431. $hesklang['select_category_staff']='Select ticket category';
  1432. $hesklang['scat']='Category select limit';
  1433. $hesklang['scat2']='(a select box will show if category count is higher)';
  1434. $hesklang['new_cf']='New custom field';
  1435. $hesklang['cf_intro']='Use this feature to add custom fields to the Submit a ticket form so you can collect additional data from customers.';
  1436. $hesklang['cf_public']='Public';
  1437. $hesklang['cf_private']='Staff only';
  1438. $hesklang['cf_cust']='For customers';
  1439. $hesklang['cf_all']='All';
  1440. $hesklang['cf_cat']='Selected';
  1441. $hesklang['cf_ctrl']='Tip: hold down CTRL key to select multiple categories';
  1442. $hesklang['visibility']='Visibility';
  1443. $hesklang['cf_save']='Save custom field';
  1444. $hesklang['ex_cf']='Active custom fields';
  1445. $hesklang['no_cf']='No active custom fields';
  1446. $hesklang['del_cf']='Delete this custom field? This will also delete any saved custom field data from the database!';
  1447. $hesklang['cf_e_id']='Invalid ID';
  1448. $hesklang['edit_cf']='Edit custom field';
  1449. $hesklang['cf_deleted']='Custom field deleted';
  1450. $hesklang['cf_not_found']='This custom field does not exist';
  1451. $hesklang['err_custname']='Enter custom field name';
  1452. $hesklang['cf_added']='A new custom field has been added';
  1453. $hesklang['cf_nocat']='Select at least one category for this custom field';
  1454. $hesklang['cf_mdf']='Custom field has been saved';
  1455. $hesklang['opt4']='Options for this checkbox, enter one option per line. Each line will be a choice your customers can choose from, multiple choices are possible.';
  1456. $hesklang['atl1']='Enter at least one option.';
  1457. $hesklang['sch']='Hidden';
  1458. $hesklang['meml3']='Allow multiple emails to be entered';
  1459. $hesklang['dmin']='Minimum accepted date';
  1460. $hesklang['dmax']='Maximum accepted date';
  1461. $hesklang['d_day']='day(s)';
  1462. $hesklang['d_week']='week(s)';
  1463. $hesklang['d_month']='month(s)';
  1464. $hesklang['d_year']='year(s)';
  1465. $hesklang['d_any']='Any date';
  1466. $hesklang['d_fixed']='Fixed date';
  1467. $hesklang['d_relative']='Relative date';
  1468. $hesklang['d_mm']='Minimum date may not be higher than maximum date';
  1469. $hesklang['d_emin']='Minimum date for <i>%s</i> is %s'; // Minimum date for FIELD_NAME is DATE
  1470. $hesklang['d_emax']='Maximum date for <i>%s</i> is %s'; // Maximum date for FIELD_NAME is DATE
  1471. $hesklang['d_format']='Date display format';
  1472. $hesklang['d_custom']='Custom format';
  1473. $hesklang['d_ci']='ADVANCED USERS ONLY: a valid PHP date format, see PHP manual.';
  1474. $hesklang['cf_noe']='Enter a valid email address into <i>%s</i>';
  1475. $hesklang['cf_noem']='Enter one or more valid email addresses into <i>%s</i>';
  1476. $hesklang['cf_limit']='You have 50 active custom fields, no new can be created.';
  1477. $hesklang['can_resolve']='Can resolve tickets';
  1478. $hesklang['can_change_cat']='Change ticket category (to any)';
  1479. $hesklang['can_change_own_cat']='Change ticket category (to allowed)';
  1480. $hesklang['can_submit_any_cat']='Can submit tickets to any category';
  1481. $hesklang['noauth_submit']='You are not authorized to submit tickets to this category!';
  1482. $hesklang['noauth_move']='You are not authorized to move tickets to this category!';
  1483. $hesklang['noauth_resolve']='You are not authorized to resolve tickets!';
  1484. $hesklang['force_ssl']='Force SSL connections';
  1485. $hesklang['d_ssl']='<i>disabled</i> - open this page with https:// to manage this option';
  1486. $hesklang['enn']='Except for tickets from emails if email subject contains:';
  1487. $hesklang['scno']='This status cannot be changed';
  1488. $hesklang['statuses']='Statuses';
  1489. $hesklang['statuses_intro']='Use this tool to add custom ticket statuses to your help desk';
  1490. $hesklang['color']='Color';
  1491. $hesklang['csscl']='CSS class or color';
  1492. $hesklang['clr_view']='Color preview on text';
  1493. $hesklang['cbc']='Changeable by customers';
  1494. $hesklang['ccc']='Can customers change this status?';
  1495. $hesklang['del_status']='Delete this status?';
  1496. $hesklang['ex_status']='Existing statuses';
  1497. $hesklang['status_hesk']='Built-in Statuses (cannot be modified here)';
  1498. $hesklang['status_custom']='Custom Statuses';
  1499. $hesklang['status_custom_none']='No custom statuses. You can add them using the form above.';
  1500. $hesklang['status_save']='Save status';
  1501. $hesklang['list_tkt_status']='List all tickets with this status';
  1502. $hesklang['new_status']='New custom status';
  1503. $hesklang['edit_status']='Edit custom status';
  1504. $hesklang['err_status']='Enter the status name';
  1505. $hesklang['status_added']='A new custom status has been added';
  1506. $hesklang['status_e_id']='Invalid ID';
  1507. $hesklang['status_mdf']='Custom status has been saved';
  1508. $hesklang['status_deleted']='Custom status deleted';
  1509. $hesklang['status_not_found']='This custom status does not exist';
  1510. $hesklang['status_not_empty']='This status cannot be removed because tickets with this status exist';
  1511. $hesklang['status_limit']='You have 100 custom statuses, no new can be created.';
  1512. $hesklang['public_link']='Public link'; // Link to the public KB article in the private KB pages
  1513. $hesklang['frames']='Frames';
  1514. $hesklang['frames2']='Prevent loading HESK in frames on third party domains';
  1515. $hesklang['numsub']='Submitted tickets'; // Will show how many tickets this user submitted
  1516. $hesklang['hidf']='Hidden inputs are not visible to customers on the Submit a ticket form (the value will still be visible on ticket details page if they are set as public). They behave as normal text fields for staff members.';
  1517. $hesklang['rcheck']='Do not select a default option';
  1518. $hesklang['refresh_page']='Refresh this page';
  1519. $hesklang['banemail']='Ban emails';
  1520. $hesklang['banip']='Ban IPs';
  1521. $hesklang['tab_4']='Custom fields';
  1522. $hesklang['del_kba']='Delete this article';
  1523. $hesklang['del_kbaa']='Permanently delete this article';
  1524. $hesklang['hni1']='HESK not installed yet?';
  1525. $hesklang['hni2']='It appears that this help desk has not been properly installed and configured yet.';
  1526. $hesklang['hni3']='To install HESK, follow <a href="docs/">Instructions in the documentation</a>';
  1527. $hesklang['cf']='Cache folder';
  1528. $hesklang['e_cdir']='Hesk will not be able to parse emails or cache results unless the cache folder exists and is writable.';
  1529. $hesklang['step1']='Step 1';
  1530. $hesklang['step2']='Step 2';
  1531. $hesklang['dffs']='When download completes, delete the file from server';
  1532. $hesklang['fd']='Export file deleted from server';
  1533. // ADDED OR MODIFIED IN Mods For HESK pre-1.2
  1534. $hesklang['search_the_knowledgebase'] = 'Search the Knowledgebase';
  1535. $hesklang['view_ticket_nav']='View Ticket';
  1536. $hesklang['quick_help']='Quick Help';
  1537. $hesklang['quick_help_submit_ticket']='Please fill out the form on the right to submit a ticket. Required fields are marked with a <span class="important">*</span>.';
  1538. $hesklang['quick_help_view_ticket']='Please fill out the required information on the right to view your ticket. If you forgot your Ticket tracking ID, click "Forgot tracking ID".';
  1539. $hesklang['information']='Information';
  1540. $hesklang['admin_sidebar_ticket_id']='TICKET ID';
  1541. $hesklang['priorityChange']=' - - Change Priority - - ';
  1542. $hesklang['statusChange']=' - - Change Status - - ';
  1543. $hesklang['ownerChange']=' - - Change Owner - - ';
  1544. $hesklang['categoryChange']=' - - Change Category - - ';
  1545. $hesklang['navigation']='Navigation';
  1546. $hesklang['nti']='New ticket';
  1547. $hesklang['savedResponses']='Saved Responses';
  1548. $hesklang['add_ticket_general_information']='General Information';
  1549. $hesklang['add_ticket_your_message']='Your Message';
  1550. // ADDED OR MODIFIED IN Mods For HESK 1.2
  1551. $hesklang['statuses'] = 'Statuses';
  1552. $hesklang['basicProperties'] = 'Basic Properties';
  1553. $hesklang['textColor'] = 'Text Color';
  1554. $hesklang['textColorDescr'] = 'This is the hex color code for the status that will be used on the ticket search page and export search page';
  1555. $hesklang['closedQuestionMark'] = 'Closed?';
  1556. $hesklang['closedQuestionMarkDescr'] = 'If checked, tickets will be considered closed if they are set to this status.';
  1557. $hesklang['basicProperties'] = 'Basic Properties';
  1558. $hesklang['defaultStatusForAction'] = 'Default Status For Action';
  1559. $hesklang['isClosedByClientMsg'] = 'When a client clicks the "Close ticket" link, change the status to';
  1560. $hesklang['isStaffClosedOptionMsg'] = 'When a staff member clicks the "Close ticket" link, change the status to';
  1561. $hesklang['isStaffReopenedStatusMsg'] = 'When a staff member clicks the "Open ticket" link, change the status to';
  1562. $hesklang['isDefaultStaffReplyStatusMsg'] = 'When a staff member replies to a ticket, change the status to';
  1563. $hesklang['lockedTicketStatusMsg'] = 'When a ticket is locked, change the status to';
  1564. $hesklang['textColorRequired'] = 'Text Color is required.';
  1565. $hesklang['addNew'] = 'Add New';
  1566. $hesklang['close_action']='Close Ticket'; // Close ACTION
  1567. $hesklang['whyCantIDeleteThisStatus'] = "Why Can't I Delete This Status?";
  1568. $hesklang['whyCantIDeleteThisStatusReason'] = 'This status cannot be deleted because it is being used as a default status for a particular action.';
  1569. $hesklang['isNewTicketMsg'] = 'When a new ticket is created, set its status to';
  1570. $hesklang['isRepliedByClientMsg'] = 'When a client replies to a ticket, set its status to';
  1571. $hesklang['close_this_ticket']='Close ticket';
  1572. $hesklang['closed']='closed';
  1573. $hesklang['resolved']='Resolved'; // Ticket has been RESOLVED
  1574. $hesklang['quick_help_ticket']='Here is the information on your ticket. You can add a reply to this ticket, close it, or re-open the ticket if applicable.';
  1575. // ADDED OR MODIFIED IN Mods For HESK 1.2.2
  1576. $hesklang['changeLanguage'] = 'Change language to';
  1577. // ADDED OR MODIFIED IN Mods For HESK 1.4.0
  1578. $hesklang['navbarBackgroundColor'] = 'Navbar Background Color';
  1579. $hesklang['navbarBackgroundColorHelp'] = 'The main color of the top navigation bar. This applies only to the client-side.';
  1580. $hesklang['navbarBrandColor'] = 'Navbar Brand Color';
  1581. $hesklang['navbarBrandColorHelp'] = 'The text color of the \'brand\' on the left (also the name of the Help Desk).';
  1582. $hesklang['navbarBrandHoverColor'] = 'Navbar Brand Hover Color';
  1583. $hesklang['navbarBrandHoverColorHelp'] = 'The text color of the \'brand\' on the left when the use moves their mouse over the text.';
  1584. $hesklang['navbarItemTextColor'] = 'Navbar Item Text Color';
  1585. $hesklang['navbarItemTextColorHelp'] = 'The text color of the navigation items on the navigation bar.';
  1586. $hesklang['navbarItemTextHoverColor'] = 'Navbar Item Text Hover Color';
  1587. $hesklang['navbarItemTextHoverColorHelp'] = 'The text color of the navigation items on the navigation bar when the user hovers over one of the items.';
  1588. $hesklang['navbarItemTextSelectedColor'] = 'Navbar Item Text Selected Color';
  1589. $hesklang['navbarItemTextSelectedColorHelp'] = 'The text color of the navigation items on the navigation bar when the user clicks on an item, and a dropdown menu appears (such as \'Ticket\').';
  1590. $hesklang['navbarItemSelectedBackgroundColor'] = 'Navbar Item Selected Background Color';
  1591. $hesklang['navbarItemSelectedBackgroundColorHelp'] = 'The background color of the navigation items on the navigation bar when the user clicks on an item, and a dropdown menu appears (such as \'Ticket\').';
  1592. $hesklang['dropdownItemTextColor'] = 'Dropdown Item Text Color';
  1593. $hesklang['dropdownItemTextColorHelp'] = 'The text color of a dropdown item.';
  1594. $hesklang['dropdownItemTextHoverColor'] = 'Dropdown Item Text Hover Color';
  1595. $hesklang['dropdownItemTextHoverColorHelp'] = 'The text color of a dropdown item when the mouse hovers over it.';
  1596. $hesklang['questionMarkColor'] = 'Question Mark Color';
  1597. $hesklang['questionMarkColorHelp'] = 'The text color for the question mark circle, as seen on the \'Settings\' page and on other various pages.';
  1598. $hesklang['dropdownItemTextHoverBackgroundColor'] = 'Dropdown Item Text Hover Background Color';
  1599. $hesklang['bootswatch_theme'] = 'Bootswatch Bootstrap Theme';
  1600. $hesklang['dropdownItemTextHoverBackgroundColorHelp'] = 'The background color of a dropdown item when the mouse hovers over it.';
  1601. $hesklang['uiColors'] = 'UI Colors';
  1602. $hesklang['displayRtl'] = 'Display site right-to-left';
  1603. $hesklang['displayRtlHelp'] = 'Check this to set the text direction to right-to-left.';
  1604. $hesklang['showIcons'] = 'Show Icons';
  1605. $hesklang['showIconsHelp'] = 'Check this box to show icons next to navigation bar items';
  1606. $hesklang['maintenanceMode'] = 'Maintenance Mode';
  1607. $hesklang['maintenanceModeHelp'] = 'Check this box to put the Help Desk in maintenance mode. Staff can still log into the backend, but the front end will be inaccessible.';
  1608. $hesklang['none'] = 'None';
  1609. $hesklang['autorefresh'] = 'Autorefresh:';
  1610. $hesklang['autorefresh_restrictions'] = 'Enter value in milliseconds. Value must be greater than 1000 to use this feature. No fractional values.';
  1611. // ADDED OR MODIFIED IN Mods For HESK 1.5.0
  1612. $hesklang['ticket_auto_refresh'] = 'Ticket Table Auto-Refresh:';
  1613. $hesklang['display_rtl'] = 'Display site right-to-left';
  1614. $hesklang['show_icons_navigation'] = 'Show icons on navigation bar';
  1615. $hesklang['enable_maintenance'] = 'Enable maintenance mode';
  1616. $hesklang['can_man_settings']='Can manage help desk settings';
  1617. $hesklang['disable_user'] = 'User is active (click to deactivate)';
  1618. $hesklang['enable_user'] = 'User is inactive (click to activate)';
  1619. $hesklang['user_activated'] = 'User has been activated';
  1620. $hesklang['user_deactivated'] = 'User has been deactivated';
  1621. $hesklang['active_user'] = 'Is active user';
  1622. $hesklang['self_deactivation'] = 'You cannot deactivate yourself!';
  1623. $hesklang['inactive_user'] = 'Your account is currently inactive. Contact an administrator for more information.';
  1624. $hesklang['cant_edit_admin'] = 'You cannot edit the God Admin (User ID = 1)';
  1625. $hesklang['notifications_disabled_info'] = 'Changing notifications settings has been disabled by your administrator.';
  1626. // ADDED OR MODIFIED IN Mods For HESK 1.6.0
  1627. $hesklang['notify_note_unassigned'] = 'Someone adds a note to a ticket not assigned to me';
  1628. $hesklang['can_change_notification_settings'] = 'Can change notification settings';
  1629. $hesklang['add_row'] = 'Add row';
  1630. $hesklang['addnote'] = 'Add note';
  1631. $hesklang['mods_for_hesk'] = 'Mods for HESK';
  1632. $hesklang['err_modsForHesk_settings'] = 'Can\'t open file <b>modsForHesk_settings.inc.php</b> for writing. Please CHMOD this file to 666 (rw-rw-rw-)';
  1633. $hesklang['mods_for_hesk_version'] = 'Mods for HESK Version';
  1634. // ADDED OR MODIFIED IN Mods For HESK 1.7.0
  1635. $hesklang['date_custom_field'] = 'Date';
  1636. $hesklang['date_custom_field_text'] = 'No options for this custom field type.';
  1637. $hesklang['multiple_select_custom_field'] = 'Multiple Select box';
  1638. $hesklang['multiple_select_custom_field_text'] = 'Options for this multi-select box, enter one option per line (each line will be a choice your customers can choose from). You need to enter at least two options!';
  1639. $hesklang['date_format'] = 'Date must be in YYYY-MM-DD format.';
  1640. $hesklang['custom_field_setting'] = 'Multilanguage support';
  1641. $hesklang['custom_field_setting_help'] = 'Enabling this setting will use the name of the custom field as the language
  1642. file\'s key, rather than the direct name itself. This allows the custom field to be translated into different languages.';
  1643. $hesklang['enable_custom_field_language'] = 'Enable multilanguage support';
  1644. $hesklang['custom_language_key'] = 'Field language file key';
  1645. $hesklang['ticket_reopen_assigned'] = '[#%%TRACK_ID%%] Assigned ticket reopened';
  1646. $hesklang['verify_email'] = 'Verify Email';
  1647. $hesklang['email_verified'] = 'The email address <b>%s</b> has been verified. Additionally, the following tickets have been created:'; //%s: email address
  1648. $hesklang['verify_no_records'] = 'No records were found for this activation key. Has this activation key already been used?';
  1649. $hesklang['activation_key'] = 'Activation Key';
  1650. $hesklang['no_tickets_created'] = 'No tickets created';
  1651. $hesklang['customer_email_verification'] = 'Customer Email Verifications';
  1652. $hesklang['customer_email_verification_help'] = 'Require customers to verify their email address via email. Once their
  1653. address has been verified, it does not need to be re-verified in the future. <br><br> <b>NOTE:</b> Enabling this will disable the
  1654. ability for the customer to provide multiple emails, as HESK will be unable to determine which email needs to be verified.';
  1655. $hesklang['require_customer_validate_email'] = 'Require customers to verify email';
  1656. $hesklang['multi_eml_disabled'] = 'This feature has been disabled because this help desk has been configured to require
  1657. customers to verify their email address';
  1658. $hesklang['feature_disabled'] = 'Feature Disabled';
  1659. $hesklang['verify_your_email'] = 'Your ticket has been created; however your email needs to be verified before your ticket can be addressed. An email has been sent to the email provided for verification.';
  1660. $hesklang['installation_information'] = 'Installation Information';
  1661. // ADDED OR MODIFIED IN Mods For HESK 2.0.0
  1662. $hesklang['saved_ticket_tpl'] = 'Saved Templates';
  1663. $hesklang['new_ticket_tpl']='Add or Edit a Ticket Template';
  1664. $hesklang['and_change_status_to'] = 'and change status to'; // Used in combination with $hesklang['submit_reply'] (Reads as "Submit reply and change status to")
  1665. $hesklang['closed_title'] = 'Closed';
  1666. $hesklang['image'] = 'Image';
  1667. $hesklang['close_modal'] = 'Close';
  1668. $hesklang['email_custom_field'] = 'Email Address';
  1669. $hesklang['email_custom_field_help'] = 'Allows the input of an email address. Similar to a text field, however the email address(es) will be added to all emails for this ticket, in the Cc or Bcc section, depending on the option selected.';
  1670. $hesklang['email_custom_field_label'] = 'Address Type';
  1671. $hesklang['cc'] = 'Cc:';
  1672. $hesklang['bcc'] = 'Bcc:';
  1673. $hesklang['mailgun'] = 'Mailgun';
  1674. $hesklang['mailgun_help'] = 'Send mail using the Mailgun API. For more information on Mailgun, visit https://www.mailgun.com';
  1675. $hesklang['mailgun_api_key'] = 'Mailgun API Key';
  1676. $hesklang['mailgun_api_key_help'] = 'Your API key for Mailgun.';
  1677. $hesklang['mailgun_domain'] = 'Mailgun Domain';
  1678. $hesklang['mailgun_domain_help'] = 'Your registered domain for Mailgun';
  1679. $hesklang['html_emails'] = 'HTML Emails';
  1680. $hesklang['html_emails_help'] = 'Send HTML-supported emails to staff and customers.<br><br>To use this feature, create a new folder called <b>html</b> in your
  1681. language\'s <b>emails</b> folder and create templates for each email file. Both the HTML and plaintext versions will be sent (recipient\'s email program will
  1682. properly display either the HTML or plaintext version, depending on their mail client\'s settings).';
  1683. $hesklang['html_emails_text'] = 'Enable HTML-formatted emails';
  1684. $hesklang['beta_text'] = 'BETA';
  1685. // ADDED OR MODIFIED IN Mods for HESK 2.1.0
  1686. $hesklang['e_mfh_settings'] = 'You will not be able to save your settings unless this file is writable by the script (CHMOD to 666)!';
  1687. $hesklang['mfh_up_to_date'] = 'Mods for HESK is up to date';
  1688. $hesklang['use_bootstrap_theme'] = 'Use Boostrap Theme CSS';
  1689. $hesklang['use_bootstrap_theme_help'] = 'Enable this to use the <code>bootstrap-theme.css</code> file. Use this for a more 3D look and feel, or disable it for a flatter look.';
  1690. // ADDED OR MODIFIED IN Mods for HESK 2.1.1
  1691. $hesklang['new_article_default_type'] = 'Default Type for New Articles';
  1692. $hesklang['new_article_default_type_help'] = 'Choose the default type for new knowledgebase articles.';
  1693. $hesklang['kb_draft3'] = 'The article is saved but not yet published. It can only be read by staff who has permission to
  1694. manage knowledgebase articles.'; // This is exactly the same as kb_draft2 with all HTML removed
  1695. $hesklang['file_name'] = 'File Name';
  1696. $hesklang['action'] = 'Action';
  1697. $hesklang['click_to_preview'] = 'Click to preview';
  1698. $hesklang['attachment_removed'] = 'This attachment has been removed and cannot be viewed / downloaded';
  1699. // ADDED OR MODIFIED IN Mods for HESK 2.2.0
  1700. $hesklang['email_templates'] = 'Email templates';
  1701. $hesklang['email_templates_intro'] = 'You can edit your plaintext and HTML email templates here.';
  1702. $hesklang['edit_plain_text_template'] = 'Edit plain text template';
  1703. $hesklang['edit_html_template'] = 'Edit HTML template';
  1704. $hesklang['editing_plain_text_template'] = 'Editing plain text template <code>%s</code>'; // %s: The name of the template file, then language name
  1705. $hesklang['editing_html_template'] = 'Editing HTML template <code>%s</code>'; // %s: The name of the template file, then language name
  1706. $hesklang['show_special_tags'] = 'Show Special Tags';
  1707. $hesklang['hide_special_tags'] = 'Hide Special Tags';
  1708. $hesklang['special_tag'] = 'Special Tag';
  1709. $hesklang['description'] = 'Description';
  1710. $hesklang['customer_name'] = 'Customer name';
  1711. $hesklang['customer_email'] = 'Customer email';
  1712. $hesklang['ticket_subject'] = 'Ticket subject';
  1713. $hesklang['ticket_message'] = 'Ticket/Reply message';
  1714. $hesklang['ticket_created'] = 'Date and time of ticket submission';
  1715. $hesklang['ticket_updated'] = 'Date and time of ticket last update';
  1716. $hesklang['ticket_url'] = 'Ticket URL address';
  1717. $hesklang['ticket_category'] = 'Ticket category';
  1718. $hesklang['ticket_owner'] = 'Staff member assigned to the ticket';
  1719. $hesklang['ticket_priority'] = 'Ticket priority';
  1720. $hesklang['custom_field_x'] = 'Custom field %s'; // %s: Custom field #1-20
  1721. $hesklang['email_template_saved'] = 'The email template <b>%s</b> has been saved.'; // %s: Template file name
  1722. $hesklang['error_saving_template'] = 'An error occurred when trying to save the email template!';
  1723. $hesklang['can_man_email_tpl'] = 'Edit email templates';
  1724. $hesklang['email_template_directory_not_writable'] = 'The email template <b>%s</b> is not writable by HESK. Please CHMOD it to 0666.'; // %s: template file name
  1725. $hesklang['closable_question'] = 'Closable?';
  1726. $hesklang['closable_description'] = '<b><i>This setting is ignored if the &quot;Closed?&quot; setting is set to &quot;Yes&quot; for this status</i></b>.
  1727. <br><br>Determines if the customer and/or staff is able to close a ticket in this status.
  1728. <br><br><b>Yes:</b> Both customers and staff can close a ticket in this status.
  1729. <br><b>Customers only:</b> Customers can close a ticket in this status, but staff cannot.
  1730. <br><b>Staff only:</b> Staff can close a ticket in this status, but customers cannot.
  1731. <br><b>No:</b> No one is allowed to close a ticket in this status.'; // &quot; = "
  1732. $hesklang['customers_only'] = 'Customers only';
  1733. $hesklang['staff_only'] = 'Staff only';
  1734. $hesklang['yes_title_case'] = 'Yes';
  1735. $hesklang['no_title_case'] = 'No';
  1736. $hesklang['autoclose_ticket_status'] = 'When a ticket is closed automatically, change the status to';
  1737. $hesklang['recent_tickets'] = 'Recent tickets';
  1738. $hesklang['current_status_colon'] = 'Current status: %s'; // %s: status name (i.e. "Resolved", "New", etc.)
  1739. $hesklang['email_attachments'] = 'Email attachments';
  1740. $hesklang['email_attachments_help'] = '<b>Show attachments as links:</b> Links to attachments will be appended at the end of the email.
  1741. <br><br><b>Attach directly to email:</b> Attachments will be embedded directly into emails.';
  1742. $hesklang['show_attachments_as_links'] = 'Show attachments as links';
  1743. $hesklang['attach_directly_to_email'] = 'Attach directly to email';
  1744. // ADDED OR MODIFIED IN Mods for HESK 2.2.1
  1745. $hesklang['popart_no_colon']='Top Knowledgebase Articles'; // same as $hesklang['popart'] but without a colon (:)
  1746. $hesklang['latart_no_colon']='Latest Knowledgebase Articles'; // same as $hesklang['latart'] but without a colon (:)
  1747. $hesklang['ac_no_colon']='Articles in this Category'; // same as $hesklang['ac'] but without a colon (:)
  1748. // ADDED OR MODIFIED IN Mods for HESK 2.3.0
  1749. $hesklang['sm_icon'] = 'Icon';
  1750. $hesklang['sm_icon_type'] = 'Icon Type';
  1751. $hesklang['sm_no_icon'] = 'No Icon';
  1752. $hesklang['sm_search_icon'] = 'Search Icon';
  1753. $hesklang['sm_iconpicker_footer_label'] = '{0} - {1} of {2}'; // {0}: lower bound of page, {1}: upper bound of page, {2}: total number of icons
  1754. $hesklang['mods_for_hesk_acronym'] = 'MFH'; // THIS SHOULD NOT BE TRANSLATED
  1755. $hesklang['added_in_mods_for_hesk'] = 'Added in Mods for HESK';
  1756. $hesklang['statuses_intro'] = 'Here you can add, remove, and modify ticket statuses, as well as changing the default status for particular actions.';
  1757. $hesklang['statuses_saved'] = 'Ticket statuses have been updated!';
  1758. $hesklang['email_template_not_saved'] = 'The email template <b>%s</b> was NOT saved due to an error. Enable debug mode to see if an error message appears, and ensure that your file has CHMOD 0666'; // %s: Template file name
  1759. $hesklang['language_key'] = 'Language Key';
  1760. $hesklang['language_key_description'] = 'This is the language file \'key\' that contains the text you want to display';
  1761. $hesklang['can_man_ticket_statuses'] = 'Can manage ticket statuses';
  1762. $hesklang['key_required'] = 'Keys are required for all statuses';
  1763. $hesklang['x_merged'] = '(+%s merged)'; // %s number of tickets merged
  1764. $hesklang['merged_tickets'] = 'Merged tickets: ';
  1765. $hesklang['show_number_merged'] = 'Show number of tickets merged';
  1766. $hesklang['show_number_merged_descr'] = 'Show number of tickets merged next to Tracking ID';
  1767. $hesklang['show_number_merged_help'] = 'If enabled, the user will be able to see which tickets were merged into the other on the ticket search screen.';
  1768. $hesklang['latest_top_on_home'] = 'Latest/Top articles on home page';
  1769. $hesklang['latest_top_on_home_help'] = 'Select YES to display the top and latest knowledgebase articles on the home page.
  1770. Otherwise, a link to the knowledgebase will appear on the home page.';
  1771. $hesklang['location_unavailable'] = "Location unavailable. Click for more information.";
  1772. $hesklang['click_for_map'] = "View map of user's location";
  1773. $hesklang['request_user_location'] = "Request Location";
  1774. $hesklang['request_user_location_help'] = "If enabled, the help desk will ask for the customer's location, allowing staff to
  1775. see a map of the customer's location when they created the ticket.";
  1776. $hesklang['users_location'] = "User's Location";
  1777. $hesklang['location_unavailable_0'] = "User's location is not available because the ticket was created before location tracking was enabled.";
  1778. $hesklang['location_unavailable_1'] = "User's location is not available because the user refused to share it.";
  1779. $hesklang['location_unavailable_2'] = "User's location is not available because the help desk was unable to determine the user's position.";
  1780. $hesklang['location_unavailable_3'] = "User's location is not available because the help desk was not able to determine the user's position in
  1781. a reasonable amount of time.";
  1782. $hesklang['location_unavailable_4'] = "An unknown error occurred when trying to obtain the user's location.";
  1783. $hesklang['location_unavailable_5'] = "User's location is not available because the user's browser did not meet the minimum
  1784. requirements for tracking their location when the ticket was submitted.";
  1785. $hesklang['save_location'] = 'Save Location';
  1786. $hesklang['close_modal_without_saving'] = 'Close without saving';
  1787. $hesklang['ticket_location_updated'] = 'Ticket location has been updated!';
  1788. $hesklang['location_colon'] = 'Location:';
  1789. $hesklang['your_current_location'] = 'Your location';
  1790. $hesklang['requesting_location_ellipsis'] = 'Requesting location...';
  1791. $hesklang['unable_to_determine_location'] = 'Unable to determine your location, or you declined to share it.';
  1792. $hesklang['save_to_see_updated_address'] = 'Save the new location to see the updated address';
  1793. $hesklang['manager'] = 'Manager';
  1794. $hesklang['manager_updated'] = 'Category manager has been updated.';
  1795. $hesklang['can_set_manager'] = 'Can set category managers';
  1796. $hesklang['no_manager'] = 'No manager';
  1797. $hesklang['manage_permission_templates'] = 'Manage Permission Templates';
  1798. $hesklang['manage_permission_templates_help'] = 'Here you can create and edit permission templates. These templates will appear when creating/editing a user.
  1799. Please note that if you change the permission template\'s settings, it will NOT change the permissions of any users that are set to this permission template.';
  1800. $hesklang['number_of_users'] = 'Number of Users';
  1801. $hesklang['actions'] = 'Actions';
  1802. $hesklang['view_permissions_for_this_template'] = 'View/edit permissions for this template';
  1803. $hesklang['permission'] = 'Permission';
  1804. $hesklang['permissions_for_template'] = 'Permissions for template <code>%s</code>'; // %s template name
  1805. $hesklang['template_has_admin_privileges'] = 'Permission template has admin privileges. Click to set as non-admin';
  1806. $hesklang['template_has_no_admin_privileges'] = 'Permission template does not have admin privileges. Click to set as admin';
  1807. $hesklang['staff_cannot_be_admin'] = 'Staff permission group does not have admin access, and cannot be set as an admin';
  1808. $hesklang['admin_cannot_be_staff'] = 'Administrator permission group has admin access, and cannot be set as non-admin';
  1809. $hesklang['template_is_admin_cannot_change'] = 'The permission group currently has admin privileges, so you cannot set specific permissions here.';
  1810. $hesklang['permission_template_updated'] = 'Permission template has been updated!';
  1811. $hesklang['create_new_template'] = 'Create new permission template';
  1812. $hesklang['create_new_template_title'] = 'Create New Permission Template'; // same as create_new_template, but in Title Case
  1813. $hesklang['template_name'] = 'Template name';
  1814. $hesklang['template_name_required'] = 'Template name required.';
  1815. $hesklang['you_must_select_a_category'] = 'You must select at least one category.';
  1816. $hesklang['you_must_select_a_feature'] = 'You must select at least one feature.';
  1817. $hesklang['permission_template_error'] = 'The permission template could not be completed due to the following error(s): %s'; // %s: error list
  1818. $hesklang['template_created'] = 'Permission template successfully created!';
  1819. $hesklang['cannot_delete_admin_or_staff'] = 'The <b>Administrator</b> and <b>Staff</b> permission groups cannot be deleted!';
  1820. $hesklang['no_templates_were_deleted'] = 'No templates were deleted!';
  1821. $hesklang['permission_template_deleted'] = 'Permission template deleted!';
  1822. $hesklang['permission_template_now_admin'] = 'Permission template is now designed as an admin template';
  1823. $hesklang['permission_template_no_longer_admin'] = 'Permission template is no longer designated as an admin template';
  1824. $hesklang['cannot_change_admin_staff'] = 'You cannot change admin/non-admin status for the <b>Administrator</b> and <b>Staff</b> templates!';
  1825. $hesklang['permission_tpl_man'] = 'Manage permission templates'; // Menu link
  1826. $hesklang['permission_templates'] = 'Permission Templates';
  1827. $hesklang['can_man_permission_tpl'] = 'Can manage permission templates';
  1828. $hesklang['permission_template_colon'] = 'Permission Template';
  1829. $hesklang['permission_template'] = 'Permission Template';
  1830. $hesklang['custom'] = 'Custom';
  1831. // ADDED OR MODIFIED IN Mods for HESK 2.4.0
  1832. $hesklang['sort_by_user_defined_order'] = 'Sort by user-defined order';
  1833. $hesklang['sort_alphabetically'] = 'Sort alphabetically';
  1834. $hesklang['category_sort'] = 'Category Sorting';
  1835. $hesklang['category_sort_help'] = 'Determines if categories shown on the manage categories page and all dropdowns are sorted by the user-defined order (default), or
  1836. sorted alphabetically.';
  1837. $hesklang['quick_help_sections'] = 'Quick Help Sections';
  1838. $hesklang['quick_help_sections_help'] = 'Check the checkbox to show the "Quick Help" sections on the left-hand side, or uncheck to not show.';
  1839. $hesklang['create_ticket'] = 'Create ticket (customers)';
  1840. $hesklang['view_ticket_form'] = 'View ticket form';
  1841. $hesklang['knowledgebase'] = 'Knowledgebase section';
  1842. $hesklang['staff_create_ticket'] = 'Create ticket (staff)';
  1843. $hesklang['allow_rich_text_for_tickets'] = 'Allow rich text for tickets';
  1844. $hesklang['allow_rich_text_for_tickets_help'] = 'Allow staff and customers to use rich text formatting when writing ticket messages / replies.';
  1845. $hesklang['click_to_edit_name'] = 'Click to edit name';
  1846. $hesklang['new_status'] = 'New Status';
  1847. $hesklang['create_new_status_title'] = 'Create New Status';
  1848. $hesklang['status_name_title'] = 'Status Name';
  1849. $hesklang['status_name_title_help'] = 'The name of the status that should appear when viewing the ticket, for each language you have installed.';
  1850. $hesklang['properties'] = 'Properties';
  1851. $hesklang['closable'] = 'Closable'; // Same as $hesklang['closable_question'], but without punctuation
  1852. $hesklang['new_status_created'] = 'New status successfully created';
  1853. $hesklang['editing_status_x'] = 'Editing status <span style="color: %s; font-weight: bold">%s</span>'; // 1st %s: text color, 2nd %s: status name
  1854. $hesklang['status_not_in_database'] = 'The status text for this language was not found in the database, so a suggested translation has been filled for you.
  1855. Please click "Save Changes" to save this translation to the database and to remove this warning.';
  1856. $hesklang['ticket_status_updated'] = 'Ticket status successfully updated!';
  1857. $hesklang['ticket_status_deleted'] = 'Ticket status deleted!';
  1858. $hesklang['confirm_delete_status_question'] = 'Delete status?';
  1859. $hesklang['confirm_delete_status'] = 'Are you sure you want to delete this status? This cannot be undone!';
  1860. $hesklang['status_sort_updated'] = 'Ticket status sort updated!';
  1861. $hesklang['status_sort'] = 'Status Sorting';
  1862. $hesklang['status_sort_help'] = 'Determines if statuses shown on the manage statuses page and all dropdowns are sorted by the user-defined order (default), or sorted alphabetically.';
  1863. $hesklang['cannot_delete_status_tickets'] = 'This status cannot be deleted because there are tickets set to this status.';
  1864. $hesklang['default_statuses_updated'] = 'Default statuses have been updated!';
  1865. $hesklang['download_count'] = 'Download Count';
  1866. $hesklang['kb_attach_dir'] = 'Knowledgebase attachments folder';
  1867. $hesklang['kb_attach_dir_help'] = 'Name of the folder, where knowledgebase attachments will be stored.<br><br>The folder needs to exist within the main HESK folder and be writable by PHP. On most systems names are CaSe SeNSiTiVe.
  1868. <br><br>Allowed chars (other will be removed): a-z A-Z 0-9 _ -';
  1869. $hesklang['ticket_attach_dir'] = 'Ticket attachments folder';
  1870. $hesklang['cannot_edit_status_demo'] = 'You cannot edit statuses while in demo mode!';
  1871. // ADDED OR MODIFIED IN Mods for HESK 2.5.0
  1872. $hesklang['ticket_message_no_attachments'] = 'Ticket/Reply message, however attachments will not be included in the email';
  1873. $hesklang['click_for_device_information'] = 'Click for device information';
  1874. $hesklang['device_information'] = 'Device information';
  1875. $hesklang['operating_system'] = 'Operating System';
  1876. $hesklang['browser'] = 'Browser';
  1877. $hesklang['screen_resolution'] = 'Screen Resolution';
  1878. $hesklang['display_user_agent_information'] = 'Show user agent';
  1879. $hesklang['display_user_agent_information_help'] = 'When enabled, staff will be able to view the operating system, browser,
  1880. and screen resolution of the device used to create the ticket.';
  1881. $hesklang['value_colon'] = 'Value:';
  1882. $hesklang['hidden_custom_field'] = 'Hidden text field';
  1883. $hesklang['hidden_custom_field_help'] = 'This input is the same as a text field; however this value cannot be changed and will not be visible to the user.';
  1884. $hesklang['readonly_custom_field'] = 'Read-only text field';
  1885. $hesklang['readonly_custom_field_help'] = 'This input is the same as a text field; however this value cannot be changed, but will be visible to the user.';
  1886. $hesklang['navbar_title_url'] = 'Navbar Title URL';
  1887. $hesklang['navbar_title_url_help'] = 'Enter the URL you wish to use when a customer (or staff) clicks on the help desk title on the top-left corner of the screen. The URL must begin with http:// or https://.';
  1888. $hesklang['this_field_is_required'] = 'This field is required';
  1889. $hesklang['select_at_least_one_value'] = 'Please select at least one value';
  1890. // ADDED OR MODIFIED IN Mods for HESK 2.5.2
  1891. $hesklang['manage_statuses'] = 'Manage Statuses';
  1892. $hesklang['manage_service_messages'] = 'Manage Service Messages';
  1893. $hesklang['manage_banned_ips'] = 'Manage Banned IPs';
  1894. $hesklang['manage_banned_emails'] = 'Manage Banned Emails';
  1895. $hesklang['manage_email_templates'] = 'Manage Email Templates';
  1896. $hesklang['linked_tickets'] = 'Linked tickets';
  1897. $hesklang['add_ticket'] = 'Add Ticket';
  1898. $hesklang['cannot_link_ticket_to_itself'] = 'You cannot link a ticket to itself!';
  1899. $hesklang['linked_ticket_does_not_exist'] = '<strong>%s</strong> is not a valid Tracking ID!'; //%s: the child tracking ID
  1900. $hesklang['is_already_linked'] = '<strong>%s</strong> is already linked to this ticket.'; //%s: the child tracking ID
  1901. $hesklang['link_added'] = 'Successfully linked <strong>%s</strong> to this ticket.'; //%s: the child tracking ID
  1902. $hesklang['ticket_no_longer_linked'] = 'Ticket is no longer linked.';
  1903. $hesklang['unlink'] = 'Unlink';
  1904. // ADDED OR MODIFIED IN Mods for HESK 2.6.0
  1905. $hesklang['search_logs'] = 'Search Logs';
  1906. $hesklang['date_logged'] = 'Date Logged';
  1907. $hesklang['from_date'] = 'From Date';
  1908. $hesklang['to_date'] = 'To Date';
  1909. $hesklang['severity'] = 'Severity';
  1910. $hesklang['debug'] = 'Debug';
  1911. $hesklang['warning_title_case'] = 'Warning';
  1912. $hesklang['logs'] = 'Logs';
  1913. $hesklang['view_message_log'] = 'View Message Log';
  1914. $hesklang['can_view_logs'] = 'Can view message logs';
  1915. $hesklang['attachment_viewer_message'] = "Drag files here or click the 'Add File' button below to select files to upload.";
  1916. $hesklang['attachment_invalid_type_message'] = 'Sorry, but the file type you tried to upload is not allowed.';
  1917. $hesklang['attachment_upload_error'] = 'An error occurred when trying to upload. Please try again later.';
  1918. $hesklang['attachment_too_large'] = 'This attachment is larger than the max filesize permitted.';
  1919. $hesklang['attachment_cancel'] = 'Cancel';
  1920. $hesklang['attachment_confirm_cancel'] = 'Are you sure you want to cancel this upload?';
  1921. $hesklang['attachment_remove'] = 'Remove attachment';
  1922. $hesklang['due_date'] = 'Due Date';
  1923. $hesklang['category_updated'] = 'Changes to <i>%s</i> have been saved';
  1924. $hesklang['new_event'] = 'New Event';
  1925. $hesklang['create_event'] = 'Create Event';
  1926. $hesklang['event_title'] = 'Title';
  1927. $hesklang['event_title_tooltip'] = 'The title of the event';
  1928. $hesklang['event_location'] = 'Location';
  1929. $hesklang['event_location_tooltip'] = 'The location of the event';
  1930. $hesklang['event_category_tooltip'] = 'Category for the event';
  1931. $hesklang['event_start'] = 'Start';
  1932. $hesklang['event_start_tooltip'] = 'The starting date (and time) of the event';
  1933. $hesklang['event_start_date'] = 'Start Date';
  1934. $hesklang['event_start_time'] = 'Start Time';
  1935. $hesklang['event_all_day'] = 'All day';
  1936. $hesklang['event_end'] = 'End';
  1937. $hesklang['event_end_tooltip'] = 'The ending date (and time) of the event';
  1938. $hesklang['event_end_date'] = 'End Date';
  1939. $hesklang['event_end_time'] = 'End Time';
  1940. $hesklang['event_reminder'] = 'Reminder';
  1941. $hesklang['event_reminder_tooltip'] = 'Receive an e-mail reminder for this event. Only you will receive this reminder email.';
  1942. $hesklang['event_min_before_event'] = 'minutes before event';
  1943. $hesklang['event_hours_before_event'] = 'hours before event';
  1944. $hesklang['event_days_before_event'] = 'days before event';
  1945. $hesklang['event_weeks_before_event'] = 'weeks before event';
  1946. $hesklang['event_comments'] = 'Comments';
  1947. $hesklang['event_comments_tooltip'] = 'Additional comments about the event';
  1948. $hesklang['event_create_ticket'] = 'Create Ticket';
  1949. $hesklang['to_title_case'] = 'To';
  1950. $hesklang['clear_for_no_due_date'] = 'Clear for no due date';
  1951. $hesklang['ticket_due_date_updated'] = 'Ticket due date successfully updated';
  1952. $hesklang['error_updating_ticket_due_date'] = 'An error occurred when trying to update the ticket due date';
  1953. $hesklang['error_loading_events'] = 'An error occurred when trying to load events';
  1954. $hesklang['error_deleting_event'] = 'An error occurred when trying to delete the event';
  1955. $hesklang['event_deleted'] = 'Event successfully deleted';
  1956. $hesklang['event_created'] = 'Event successfully created';
  1957. $hesklang['error_creating_event'] = 'An error occurred when trying to create the event';
  1958. $hesklang['event_updated'] = 'Event successfully updated';
  1959. $hesklang['error_updating_event'] = 'An error occurred when trying to update the event';
  1960. $hesklang['calendar_title_case'] = 'Calendar';
  1961. $hesklang['calendar_categories'] = 'Categories';
  1962. $hesklang['can_man_calendar'] = 'Can manage calendar events';
  1963. $hesklang['calendar_reminder'] = 'Upcoming Event: %%TITLE%%';
  1964. $hesklang['overdue_ticket'] = '[%%TRACKID%%] Ticket Overdue!';
  1965. $hesklang['notify_overdue_unassigned'] = 'A ticket is overdue not assigned to me';
  1966. $hesklang['calendar_settings'] = 'Calendar Settings';
  1967. $hesklang['enable_calendar'] = 'Enable calendar';
  1968. $hesklang['enable_calendar_help'] = 'Setting to enable / disable the calendar. The calendar can be shown to everyone, staff only, or disable the calendar entirely.';
  1969. $hesklang['yes_enable_calendar'] = '<b>YES</b>, enable calendar';
  1970. $hesklang['yes_enable_calendar_staff_only'] = '<b>YES</b>, enable calendar, but only for staff';
  1971. $hesklang['no_disable_calendar'] = '<b>NO</b>, disable calendar';
  1972. $hesklang['first_day_of_week'] = 'First day of week';
  1973. $hesklang['first_day_of_week_help'] = 'This setting decides which day of the week to show first per week.';
  1974. $hesklang['calendar_disabled'] = 'The calendar is disabled';
  1975. $hesklang['default_view'] = 'Default Calendar View';
  1976. $hesklang['default_view_help'] = 'Decide which view will be shown to customers and staff by default when viewing the calendar. Staff can change this setting via their own profile.';
  1977. $hesklang['week'] = 'Week';
  1978. $hesklang['calendar_day'] = 'Day';
  1979. $hesklang['calendar_index'] = 'View upcoming events';
  1980. $hesklang['usage'] = 'Usage';
  1981. $hesklang['tickets_and_events'] = 'Tickets and events';
  1982. $hesklang['tickets_only'] = 'Tickets only';
  1983. $hesklang['events_only'] = 'Events only';
  1984. $hesklang['events'] = 'Events';
  1985. $hesklang['add_files'] = '<i class="fa fa-plus"></i> Add File';
  1986. $hesklang['select_all_title_case'] = 'Select All';
  1987. $hesklang['deselect_all_title_case'] = 'Deselect All';
  1988. $hesklang['event'] = 'Event';
  1989. $hesklang['overdue_ticket_legend'] = 'Overdue ticket';
  1990. $hesklang['attachment_max_exceeded'] = 'This file will not be uploaded becuase you have already uploaded the maximum number of files allowed.';
  1991. // ADDED OR MODIFIED IN Mods for HESK 3.0.0
  1992. $hesklang['you_have_x_messages'] = 'You have %s new %s'; // %s: Number of new messages, "message" or "messages", depending on #
  1993. $hesklang['message_lower_case'] = 'message';
  1994. $hesklang['messages_lower_case'] = 'messages';
  1995. $hesklang['deleted_user_title_case'] = 'Deleted User';
  1996. $hesklang['x_system_warnings'] = '%s System %s'; // %s: Number of warnings, $s: "Warning" or "Warnings", depending on #
  1997. $hesklang['warnings_title_case'] = 'Warnings';
  1998. $hesklang['articles_in_category_x'] = 'Articles in Category %s'; // %s: category name
  1999. $hesklang['private_category_star'] = 'Private categories indicated by *';
  2000. $hesklang['private_article_star'] = 'Private articles indicated by *';
  2001. $hesklang['ticket_details'] = 'Ticket Details';
  2002. $hesklang['more'] = 'More';
  2003. $hesklang['click_to_edit'] = 'Click to edit';
  2004. $hesklang['no_device_information'] = 'No device information';
  2005. $hesklang['message_colon'] = 'Message:';
  2006. $hesklang['original_message'] = 'Original message';
  2007. $hesklang['reply_by_customer'] = 'Reply by customer';
  2008. $hesklang['reply_by_staff'] = 'Reply by staff';
  2009. $hesklang['timeline_today'] = 'Today';
  2010. $hesklang['no_notes_for_this_ticket'] = 'No notes for this ticket';
  2011. $hesklang['private_message_header'] = 'Private Message';
  2012. $hesklang['date_colon'] = 'Date:';
  2013. $hesklang['api_information'] = 'API Information';
  2014. $hesklang['api_version'] = 'API Version';
  2015. $hesklang['external_api'] = 'External API';
  2016. $hesklang['external_api_help'] = 'Enable or Disable the external REST API';
  2017. $hesklang['disabled_title_case'] = 'Disabled';
  2018. $hesklang['enabled_title_case'] = 'Enabled';
  2019. $hesklang['api_settings'] = 'API Settings';
  2020. $hesklang['user_security'] = 'User Security';
  2021. $hesklang['api_documentation'] = 'API Documentation';
  2022. $hesklang['changes_saved'] = 'Changes saved!';
  2023. $hesklang['save_failed_check_logs'] = 'Saving changes failed. Check the logs for more information.';
  2024. $hesklang['number_of_tokens'] = 'Number of Tokens';
  2025. $hesklang['generate_new_token'] = 'Generate New Token';
  2026. $hesklang['revoke_all_tokens'] = 'Revoke All Tokens';
  2027. $hesklang['generated_token_colon'] = 'Generated Token:';
  2028. $hesklang['record_this_token_warning'] = 'Please record this token, as this is the only time you will be able to view it!';
  2029. $hesklang['all_tokens_revoked'] = 'All tokens for this user have been revoked';
  2030. $hesklang['staff_login_title'] = 'Staff Login';
  2031. $hesklang['manage_custom_fields'] = 'Manage Custom Fields';
  2032. $hesklang['value'] = 'Value';
  2033. $hesklang['readonly'] = 'Readonly';
  2034. $hesklang['copy_ticket'] = 'Copy Ticket';
  2035. $hesklang['canned_responses_dropdown_title'] = 'Canned Responses';
  2036. $hesklang['helpdesk_settings'] = 'Helpdesk Settings';
  2037. $hesklang['click_to_toggle'] = 'Click to toggle';
  2038. $hesklang['see_all_messages'] = 'See All Messages';
  2039. // ADDED OR MODIFIED IN Mods for HESK 3.1.0
  2040. $hesklang['stack_trace_header'] = 'Stack Trace';
  2041. $hesklang['ticket_message_contents_exist'] = 'The ticket message is not empty. Are you sure you want to leave this page?';
  2042. $hesklang['resend_email_notification'] = 'Re-send Email Notification';
  2043. $hesklang['email_notification_sent'] = 'Email notification sent!';
  2044. $hesklang['email_notification_resend_failed'] = 'Error occurred when trying to send notification email.';
  2045. $hesklang['edit_category'] = 'Edit Category';
  2046. $hesklang['custom_nav_menu_elements'] = 'Custom Nav Menu Elements';
  2047. $hesklang['create_new'] = 'Create New';
  2048. $hesklang['custom_nav_element_deleted'] = 'Custom Navigation Element Deleted!';
  2049. $hesklang['no_custom_nav_elements_found'] = 'No custom nav menu elements found';
  2050. $hesklang['alert_success'] = 'Success'; // Used for alert messages
  2051. $hesklang['alert_error'] = 'Error'; // Used for alert messages
  2052. $hesklang['failed_to_load_custom_nav_elements'] = 'Failed to load custom nav elements!';
  2053. $hesklang['custom_nav_element_deleted'] = 'Custom nav element deleted!';
  2054. $hesklang['error_deleting_custom_nav_element'] = 'Error deleting custom nav element!';
  2055. $hesklang['error_sorting_custom_nav_elements'] = 'Error sorting custom nav elements!';
  2056. $hesklang['custom_nav_element_created'] = 'Custom nav element created!';
  2057. $hesklang['custom_nav_element_saved'] = 'Custom nav element saved!';
  2058. $hesklang['homepage_block'] = 'Homepage - Block';
  2059. $hesklang['customer_navigation'] = 'Customer Navigation';
  2060. $hesklang['staff_navigation'] = 'Staff Navigation';
  2061. $hesklang['custom_nav_text'] = 'Text';
  2062. $hesklang['custom_nav_subtext'] = 'Subtext';
  2063. $hesklang['image_url_slash_font_icon'] = 'Image URL / Font Icon';
  2064. $hesklang['edit_custom_nav_element_title_case'] = 'Edit Custom Nav Element';
  2065. $hesklang['create_custom_nav_element_title_case'] = 'Create Custom Nav Element';
  2066. $hesklang['place'] = 'Place';
  2067. $hesklang['image_type'] = 'Image Type';
  2068. $hesklang['image_url'] = 'Image URL';
  2069. $hesklang['image_url_help'] = 'The URL of the image you wish to use. For customer/staff navigation, recommended size is <b>16x16px</b>. For the homepage blocks, recommended size is <b>32x32px</b>.';
  2070. $hesklang['font_icon'] = 'Font Icon';
  2071. $hesklang['error_saving_custom_nav_element'] = 'Error saving custom nav element!';
  2072. $hesklang['place_help'] = 'The location of the custom navigation element.';
  2073. $hesklang['url_help'] = 'The URL where the user should be taken to. Both relative and absolute URLs are supported.';
  2074. $hesklang['common_properties'] = 'Common Properties';
  2075. $hesklang['customer_view'] = 'Customer View';
  2076. $hesklang['admin_panel'] = 'Admin Panel';
  2077. $hesklang['manage_custom_nav_elements'] = 'Manage Custom Nav Elements';
  2078. $hesklang['can_man_custom_nav'] = 'Can manage custom nav elements';
  2079. $hesklang['category_background_color'] = 'Background Color';
  2080. $hesklang['category_foreground_color'] = 'Foreground Color';
  2081. $hesklang['category_background_color_help'] = 'The hex code for the background color to be used on the view ticket screen and calendar.';
  2082. $hesklang['category_foreground_color_help'] = 'The hex code for the foreground color to be used on the view ticket and calendar screens. Leave blank for automatic color based on background.';
  2083. $hesklang['category_display_border'] = 'Display Border';
  2084. $hesklang['category_display_border_help'] = 'Choose to decide whether or not to display a border around the category (uses foreground color). <b>
  2085. This is ignored if foreground color is set to automatic.</b>';
  2086. $hesklang['login_page'] = 'Login Page'; // Header on admin settings page
  2087. $hesklang['login_background'] = 'Login Background';
  2088. $hesklang['solid_color'] = 'Solid color';
  2089. $hesklang['login_background_color'] = 'Login Background Color'; // Input field information for screen-readers. Does not appear on-screen
  2090. $hesklang['login_background_image'] = 'Login Background Image'; // Input field information for screen-readers. Does not appear on-screen
  2091. $hesklang['login_box_header'] = 'Login Box Header';
  2092. $hesklang['login_header_image'] = 'Login Header Image'; // Input field information for screen-readers. Does not appear on-screen
  2093. $hesklang['background_color'] = 'Background Color';
  2094. $hesklang['background_color_help'] = 'The background color.';
  2095. $hesklang['text_color'] = 'Text Color';
  2096. $hesklang['text_color_help'] = 'The text color';
  2097. $hesklang['text_hover_color'] = 'Hover Color: Text';
  2098. $hesklang['text_hover_color_help'] = 'The text color when hovering over a link';
  2099. $hesklang['background_hover_color'] = 'Hover Color: Background';
  2100. $hesklang['background_hover_color_help'] = 'The background color when hovering over a link';
  2101. $hesklang['navbar'] = 'Navigation Bar';
  2102. $hesklang['navbar_brand'] = 'Navigation Brand';
  2103. $hesklang['sidebar'] = 'Sidebar';
  2104. $hesklang['sidebar_header'] = 'Sidebar Header';
  2105. $hesklang['font_weight'] = 'Font Weight';
  2106. $hesklang['font_weight_help'] = 'The font weight for text';
  2107. $hesklang['normal'] = 'Normal';
  2108. $hesklang['bold'] = 'Bold';
  2109. $hesklang['color_preset'] = 'Color Preset';
  2110. $hesklang['color_preset_help'] = 'Select a color preset for the backend, or define custom colors below.';
  2111. $hesklang['select_a_preset'] = '-- Select a Preset --';
  2112. $hesklang['preset_blue'] = 'Blue';
  2113. $hesklang['preset_blue_light'] = 'Blue (light)';
  2114. $hesklang['preset_yellow'] = 'Yellow';
  2115. $hesklang['preset_yellow_light'] = 'Yellow (light)';
  2116. $hesklang['preset_green'] = 'Green';
  2117. $hesklang['preset_green_light'] = 'Green (light)';
  2118. $hesklang['preset_purple'] = 'Purple';
  2119. $hesklang['preset_purple_light'] = 'Purple (light)';
  2120. $hesklang['preset_red'] = 'Red';
  2121. $hesklang['preset_red_light'] = 'Red (light)';
  2122. $hesklang['preset_black'] = 'Black';
  2123. $hesklang['preset_black_light'] = 'Black (light)';
  2124. $hesklang['url_rewrite'] = 'URL Rewrite';
  2125. $hesklang['url_rewrite_help'] = 'Remove the need to include /index.php in API URLs (i.e. /api/index.php/v1/... -> /api/v1/...). Rename htaccess.txt to .htaccess in the /api folder to use.';
  2126. $hesklang['url_rewrite_saved'] = 'URL rewrite setting saved!';
  2127. $hesklang['api_settings_saved'] = 'API settings saved!';
  2128. $hesklang['an_error_occurred'] = 'An error occurred. Check the logs for more information';
  2129. // DO NOT CHANGE BELOW
  2130. if (!defined('IN_SCRIPT')) die('PHP syntax OK!');