id = $ticketId; $createReplyByCustomerModel->emailAddress = Helpers::safeArrayGet($jsonRequest, 'email'); $createReplyByCustomerModel->trackingId = Helpers::safeArrayGet($jsonRequest, 'trackingId'); $createReplyByCustomerModel->replyMessage = Helpers::safeArrayGet($jsonRequest, 'message'); $createReplyByCustomerModel->hasHtml = Helpers::safeArrayGet($jsonRequest, 'html'); $createReplyByCustomerModel->ipAddress = Helpers::safeArrayGet($jsonRequest, 'ip'); } }