()

' . $hesklang['nosr'] . '

 

'; hesk_show_kb_category(1, 1); } else { ?>

'; } else { $rat = ''; } echo ' '; } ?> ' . $rat . ' ' . $article['subject'] . ' ' . $txt . '

 
«

'; } else { $goBackText = ''; } echo '

' . $goBackText . ' ' . $article['subject'] . '

' . $hesklang['as'] . '

'; if (!empty($article['attachments'])) { echo '

' . $hesklang['attachments'] . ':
'; $att = explode(',', substr($article['attachments'], 0, -1)); foreach ($att as $myatt) { list($att_id, $att_name) = explode('#', $myatt); echo ' ' . $att_name . '
'; } echo '

'; } // Article rating if ($hesk_settings['kb_rating'] && strpos(hesk_COOKIE('hesk_kb_rate'), 'a' . $artid . '%') === false) { echo ' '; } // Related articles if ($hesk_settings['kb_related']) { $showRelated = false; $column = 'col-md-12'; require(HESK_PATH . 'inc/mail/email_parser.php'); $query = hesk_dbEscape($article['subject'] . ' ' . convert_html_to_text($article['content'])); // Get relevant articles from the database $res = hesk_dbQuery("SELECT t1.`id`, t1.`subject`, MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') AS `score` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . 'kb_articles` AS t1 LEFT JOIN `' . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_categories` AS t2 ON t1.`catid` = t2.`id` WHERE t1.`type`='0' AND t2.`type`='0' AND MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') LIMIT " . intval($hesk_settings['kb_related'] + 1)); // Array with related articles $related_articles = array(); while ($related = hesk_dbFetchAssoc($res)) { // Get base match score from the first article if (!isset($base_score)) { $base_score = $related['score']; } // Ignore this article if ($related['id'] == $artid) { continue; } // Stop when articles reach less than 10% of base score if ($related['score'] / $base_score < 0.10) { break; } // This is a valid related article $related_articles[$related['id']] = $related['subject']; } // Print related articles if we have any valid matches if (count($related_articles)) { $column = 'col-md-6'; $showRelated = true; } } if ($article['catid'] == 1) { $link = 'knowledgebase.php'; } else { $link = 'knowledgebase.php?category=' . $article['catid']; } ?>  ' . $hesklang['kb_cat'] . ': ' . $thiscat['name'] . ' '; } $result = hesk_dbQuery("SELECT `id`,`name`,`articles` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_categories` WHERE `parent`='{$catid}' AND `type`='0' ORDER BY `cat_order` ASC"); if (hesk_dbNumRows($result) > 0) { ?> 0 ?>