array(0 => '', 1 => ''), 'time' => array(1 => '', 2 => '', 3 => '', 4 => '', 5 => '', 6 => '', 7 => '', 8 => '', 9 => '', 10 => '', 11 => '', 12 => ''), ); $is_all_time = 0; // Default this month to date $date_from = date('Y-m-d', mktime(0, 0, 0, date("m"), 1, date("Y"))); $date_to = date('Y-m-d'); $input_datefrom = date('Y-m-d', strtotime('last month')); $input_dateto = date('Y-m-d'); /* Date */ if (!empty($_GET['w'])) { $df = preg_replace('/[^0-9]/', '', hesk_GET('datefrom')); if (strlen($df) == 8) { $date_from = substr($df, 0, 4) . '-' . substr($df, 4, 2) . '-' . substr($df, 6, 2); $input_datefrom = $date_from; } else { $date_from = date('Y-m-d', strtotime('last month')); } $dt = preg_replace('/[^0-9]/', '', hesk_GET('dateto')); if (strlen($dt) == 8) { $date_to = substr($dt, 0, 4) . '-' . substr($dt, 4, 2) . '-' . substr($dt, 6, 2); $input_dateto = $date_to; } else { $date_to = date('Y-m-d'); } if ($date_from > $date_to) { $tmp = $date_from; $tmp2 = $input_datefrom; $date_from = $date_to; $input_datefrom = $input_dateto; $date_to = $tmp; $input_dateto = $tmp2; $note_buffer = $hesklang['datetofrom']; } if ($date_to > date('Y-m-d')) { $date_to = date('Y-m-d'); $input_dateto = date('m/d/Y'); } $selected['w'][1] = 'checked="checked"'; $selected['time'][3] = 'selected="selected"'; } else { $selected['w'][0] = 'checked="checked"'; $_GET['time'] = intval(hesk_GET('time', 3)); switch ($_GET['time']) { case 1: /* Today */ $date_from = date('Y-m-d'); $date_to = $date_from; $selected['time'][1] = 'selected="selected"'; $is_all_time = 1; break; case 2: /* Yesterday */ $date_from = date('Y-m-d', mktime(0, 0, 0, date("m"), date("d") - 1, date("Y"))); $date_to = $date_from; $selected['time'][2] = 'selected="selected"'; $is_all_time = 1; break; case 4: /* Last month */ $date_from = date('Y-m-d', mktime(0, 0, 0, date("m") - 1, 1, date("Y"))); $date_to = date('Y-m-d', mktime(0, 0, 0, date("m"), 0, date("Y"))); $selected['time'][4] = 'selected="selected"'; break; case 5: /* Last 30 days */ $date_from = date('Y-m-d', mktime(0, 0, 0, date("m") - 1, date("d"), date("Y"))); $date_to = date('Y-m-d'); $selected['time'][5] = 'selected="selected"'; break; case 6: /* This week */ list($date_from, $date_to) = dateweek(0); $date_to = date('Y-m-d'); $selected['time'][6] = 'selected="selected"'; break; case 7: /* Last week */ list($date_from, $date_to) = dateweek(-1); $selected['time'][7] = 'selected="selected"'; break; case 8: /* This business week */ list($date_from, $date_to) = dateweek(0, 1); $date_to = date('Y-m-d'); $selected['time'][8] = 'selected="selected"'; break; case 9: /* Last business week */ list($date_from, $date_to) = dateweek(-1, 1); $selected['time'][9] = 'selected="selected"'; break; case 10: /* This year */ $date_from = date('Y') . '-01-01'; $date_to = date('Y-m-d'); $selected['time'][10] = 'selected="selected"'; break; case 11: /* Last year */ $date_from = date('Y') - 1 . '-01-01'; $date_to = date('Y') - 1 . '-12-31'; $selected['time'][11] = 'selected="selected"'; break; case 12: /* All time */ $date_from = hesk_getOldestDate(); $date_to = date('Y-m-d'); $selected['time'][12] = 'selected="selected"'; $is_all_time = 1; break; default: $_GET['time'] = 3; $selected['time'][3] = 'selected="selected"'; } } unset($tmp); // Start SQL statement for selecting tickets $sql = "SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` WHERE "; // Some default settings $archive = array(1 => 0, 2 => 0); $s_my = array(1 => 1, 2 => 1); $s_ot = array(1 => 1, 2 => 1); $s_un = array(1 => 1, 2 => 1); // --> TICKET CATEGORY $category = intval(hesk_GET('category', 0)); // Make sure user has access to this category if ($category && hesk_okCategory($category, 0)) { $sql .= " `category`='{$category}' "; } // No category selected, show only allowed categories else { $sql .= hesk_myCategories(); } // Show only tagged tickets? if (!empty($_GET['archive'])) { $archive[1] = 1; $sql .= " AND `archive`='1' "; } // Ticket owner preferences $fid = 1; require(HESK_PATH . 'inc/assignment_search.inc.php'); // --> TICKET STATUS $statuses = mfh_getAllStatuses(); $possible_status = array(); foreach ($statuses as $row) { $possible_status[$row['ID']] = mfh_getDisplayTextForStatusId($row['ID']); } $status = $possible_status; foreach ($status as $k => $v) { if (empty($_GET['s' . $k])) { unset($status[$k]); } } // How many statuses are we pulling out of the database? $allStatusCount = count($statuses); $tmp = count($status); // Do we need to search by status? if ($tmp < $allStatusCount) { // If no statuses selected, show all if ($tmp == 0) { $status = $possible_status; } else { // Add to the SQL $sql .= " AND `status` IN ('" . implode("','", array_keys($status)) . "') "; } } // --> TICKET PRIORITY $possible_priority = array( 0 => 'CRITICAL', 1 => 'HIGH', 2 => 'MEDIUM', 3 => 'LOW', ); $priority = $possible_priority; foreach ($priority as $k => $v) { if (empty($_GET['p' . $k])) { unset($priority[$k]); } } // How many priorities are we pulling out of the database? $tmp = count($priority); // Create the SQL based on the number of priorities we need if ($tmp == 0 || $tmp == 4) { // Nothing or all selected, no need to modify the SQL code $priority = $possible_priority; } else { // A custom selection of priorities $sql .= " AND `priority` IN ('" . implode("','", array_keys($priority)) . "') "; } // Prepare variables used in search and forms require_once(HESK_PATH . 'inc/prepare_ticket_export.inc.php'); //////////////////////////////////////////////////////////////////////////////// // Can view tickets that are unassigned or assigned to others? $can_view_ass_others = hesk_checkPermission('can_view_ass_others', 0); $can_view_unassigned = hesk_checkPermission('can_view_unassigned', 0); // Category options $category_options = ''; $my_cat = array(); $orderBy = $modsForHesk_settings['category_order_column']; $res2 = hesk_dbQuery("SELECT `id`, `name` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` WHERE " . hesk_myCategories('id') . " ORDER BY `" . $orderBy . "` ASC"); while ($row = hesk_dbFetchAssoc($res2)) { $my_cat[$row['id']] = hesk_msgToPlain($row['name'], 1); $row['name'] = (hesk_mb_strlen($row['name']) > 50) ? hesk_mb_substr($row['name'],0,50) . '...' : $row['name']; $cat_selected = ($row['id'] == $category) ? 'selected="selected"' : ''; $category_options .= ''; } // Generate export file if (isset($_GET['w'])) { require_once(HESK_PATH . 'inc/export_functions.inc.php'); list($success_msg, $tickets_exported) = hesk_export_to_XML($sql); } /* Print header */ require_once(HESK_PATH . 'inc/headerAdmin.inc.php'); /* Print main manage users page */ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php'); ?>
0) { hesk_show_success($success_msg); } else { hesk_show_notice($hesklang['n2ex']); } } ?>
/>
/>