`false` otherwise
* @apiSuccess {Boolean} locked `true` if the ticket is locked
`false` otherwise
* @apiSuccess {Binary[]} attachments Array of attachments, in base-64 encoded binary
* @apiSuccess {Integer[]} merged Array of merged ticket IDs
* @apiSuccess {String} legacyAuditTrail HTML markup of the entire "Audit Trail" section
* @apiSuccess {String} custom1-20 Custom fields 1-20's values.
* @apiSuccess {Integer} linkedTo The ID of the ticket linked to this ticket
* @apiSuccess {String} latitude The latitudinal coordinate of the user's location, or one of the corresponding error codes.
* @apiSuccess {String} longitude The longitudinal coordinate of the user's location, or one of the corresponding error codes.
* @apiSuccess {Boolean} html `true` if the ticket was created with HTML encoding
`false` otherwise
* @apiSuccess {String} userAgent The user agent of the user who submitted the ticket
* @apiSuccess {Integer} screenResolutionWidth The width of the screen resolution of the user who submitted the ticket
* @apiSuccess {Integer} screenResolutionHeight The height of the screen resolution of the user who submitted the ticket
*
* @apiSuccessExample {json} Success-Response:
* HTTP/1.1 200 OK
* {
* "id": 22,
* "trackingId": "EVL-RRL-DUBG",
* "name": "Test",
* "email": "",
* "category": 1,
* "priority": 3,
* "subject": "test",
* "message": "test",
* "dateCreated": "2014-12-28 00:57:26",
* "articles": null,
* "ip": "127.0.0.1",
* "language": null,
* "status": 3,
* "owner": 1,
* "timeWorked": "00:05:07",
* "archive": true,
* "locked": true,
* "attachments": "",
* "merged": "",
* "legacyAuditTrail": "2014-12-28 06:57:28 | ticket created by Your name (username)2014-12-31 21:00:59 | closed by Your name (username)2014-12-31 21:01:05 | status changed to Waiting reply by Your name (username)2014-12-31 21:01:58 | closed by Your name (username)2015-01-17 16:21:18 | closed by Your name (username)",
* "custom1": "1420671600",
* "custom2": "",
* "custom3": "",
* "custom4": "",
* "custom5": "",
* "custom6": "",
* "custom7": "",
* "custom8": "",
* "custom9": "",
* "custom10": "",
* "custom11": "",
* "custom12": "",
* "custom13": "",
* "custom14": "",
* "custom15": "",
* "custom16": "",
* "custom17": "",
* "custom18": "",
* "custom19": "",
* "custom20": "",
* "parent": 139,
* "latitude": "E-0",
* "longitude": "E-0",
* "html": false,
* "userAgent": null,
* "screenResolutionWidth": null,
* "screenResolutionHeight": null
* }
*
* @apiError (noTokenProvided) 400 No `X-Auth-Token` was provided where it is required
* @apiError (invalidXAuthToken) 401 The `X-Auth-Token` provided was invalid
*/
if ($request_method == 'GET') {
$token = get_header('X-Auth-Token');
try {
get_user_for_token($token, $hesk_settings);
} catch (AccessException $e) {
return http_response_code($e->getCode());
}
if (isset($_GET['id'])) {
$results = get_ticket_for_staff($hesk_settings, $_GET['id']);
} else {
$results = get_ticket_for_staff($hesk_settings);
}
if ($results == NULL) {
return http_response_code(404);
}
return output($results);
}
return http_response_code(405);