num_rows == 0); $showInstructions = 'none'; $showFinished = 'block'; if ($shouldBuildTable) { $showInstructions = 'none'; $showFinished = 'block'; //-- Need to do this since we are no longer restricted on IDs and we want an INT for proper INNER JOINs hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE COLUMN `status` `status` INT NOT NULL DEFAULT '0'"); hesk_dbQuery("CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` ( `ID` INT NOT NULL, `ShortNameContentKey` TEXT NOT NULL, `TicketViewContentKey` TEXT NOT NULL, `TextColor` TEXT NOT NULL, `IsNewTicketStatus` BIT NOT NULL DEFAULT 0, `IsClosed` BIT NOT NULL DEFAULT 0, `IsClosedByClient` BIT NOT NULL DEFAULT 0, `IsCustomerReplyStatus` BIT NOT NULL DEFAULT 0, `IsStaffClosedOption` BIT NOT NULL DEFAULT 0, `IsStaffReopenedStatus` BIT NOT NULL DEFAULT 0, `IsDefaultStaffReplyStatus` BIT NOT NULL DEFAULT 0, `LockedTicketStatus` BIT NOT NULL DEFAULT 0, PRIMARY KEY (`ID`))"); hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus, IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus) VALUES (0, 'open', 'open', '#FF0000', 1, 0, 0, 0, 0, 0, 0, 0);"); hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus, IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus) VALUES (1, 'wait_reply', 'wait_staff_reply', '#FF9933', 0, 0, 0, 1, 0, 1, 0, 0);"); hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus, IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus) VALUES (2, 'replied', 'wait_cust_reply', '#0000FF', 0, 0, 0, 0, 0, 0, 1, 0);"); hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus, IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus) VALUES (3, 'resolved', 'resolved', '#008000', 0, 1, 1, 0, 1, 0, 0, 1);"); hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus, IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus) VALUES (4, 'in_progress', 'in_progress', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);"); hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus, IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus) VALUES (5, 'on_hold', 'on_hold', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);"); } } ?>
Please verify the database information below. Addtionally, ensure that the database user has CREATE permissions.
Database Host:
Database Name:
Database User:
Database Password:
Database Prefix:
Proceed with installation/upgradeThe installation / upgrade of NuMods has finished. You can now delete the install directory and access the admin area