fetch_assoc())
{
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `status_int` = ".$currentResult['status']." WHERE `id` = ".$currentResult['id']);
}
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` DROP COLUMN `status`");
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE COLUMN `status_int` `status` INT NOT NULL");
hesk_dbQuery("CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (
`ID` INT NOT NULL,
`ShortNameContentKey` TEXT NOT NULL,
`TicketViewContentKey` TEXT NOT NULL,
`TextColor` TEXT NOT NULL,
`IsNewTicketStatus` BIT NOT NULL DEFAULT 0,
`IsClosed` BIT NOT NULL DEFAULT 0,
`IsClosedByClient` BIT NOT NULL DEFAULT 0,
`IsCustomerReplyStatus` BIT NOT NULL DEFAULT 0,
`IsStaffClosedOption` BIT NOT NULL DEFAULT 0,
`IsStaffReopenedStatus` BIT NOT NULL DEFAULT 0,
`IsDefaultStaffReplyStatus` BIT NOT NULL DEFAULT 0,
`LockedTicketStatus` BIT NOT NULL DEFAULT 0,
PRIMARY KEY (`ID`))");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (0, 'open', 'open', '#FF0000', 1, 0, 0, 0, 0, 0, 0, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (1, 'wait_reply', 'wait_staff_reply', '#FF9933', 0, 0, 0, 1, 0, 1, 0, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (2, 'replied', 'wait_cust_reply', '#0000FF', 0, 0, 0, 0, 0, 0, 1, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (3, 'resolved', 'resolved', '#008000', 0, 1, 1, 0, 1, 0, 0, 1);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (4, 'in_progress', 'in_progress', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (5, 'on_hold', 'on_hold', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
?>
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