= ($half = ($ceil = ceil($num))- 0.5) + 0.25) { return $ceil; } elseif ($num < $half - 0.25) { return floor($num); } else { return $half; } } // END hesk_round_to_half() function hesk_dateToString($dt, $returnName=1, $returnTime=0, $returnMonth=0, $from_database=false) { global $hesk_settings, $hesklang; $dt = strtotime($dt); // Adjust MySQL time if different from PHP time if ($from_database) { if ( ! defined('MYSQL_TIME_DIFF') ) { define('MYSQL_TIME_DIFF', time()-hesk_dbTime() ); } if (MYSQL_TIME_DIFF != 0) { $dt += MYSQL_TIME_DIFF; } // Add HESK set time difference $dt += 3600*$hesk_settings['diff_hours'] + 60*$hesk_settings['diff_minutes']; // Daylight saving? if ($hesk_settings['daylight'] && date('I', $dt)) { $dt += 3600; } } list($y,$m,$n,$d,$G,$i,$s) = explode('-', date('Y-n-j-w-G-i-s', $dt) ); $m = $hesklang['m'.$m]; $d = $hesklang['d'.$d]; if ($returnName) { return "$d, $m $n, $y"; } if ($returnTime) { return "$d, $m $n, $y $G:$i:$s"; } if ($returnMonth) { return "$m $y"; } return "$m $n, $y"; } // End hesk_dateToString() function hesk_getFeatureArray() { return array( 'can_view_tickets', /* User can read tickets */ 'can_reply_tickets', /* User can reply to tickets */ 'can_del_tickets', /* User can delete tickets */ 'can_edit_tickets', /* User can edit tickets */ 'can_merge_tickets', /* User can merge tickets */ 'can_del_notes', /* User can delete ticket notes posted by other staff members */ 'can_change_cat', /* User can move ticke to a new category/department */ 'can_man_kb', /* User can manage knowledgebase articles and categories */ 'can_man_users', /* User can create and edit staff accounts */ 'can_man_cat', /* User can manage categories/departments */ 'can_man_canned', /* User can manage canned responses */ 'can_man_ticket_tpl', /* User can manage ticket templates */ 'can_add_archive', /* User can mark tickets as "Tagged" */ 'can_assign_self', /* User can assign tickets to himself/herself */ 'can_assign_others', /* User can assign tickets to other staff members */ 'can_view_unassigned', /* User can view unassigned tickets */ 'can_view_ass_others', /* User can view tickets that are assigned to other staff */ 'can_run_reports', /* User can run reports and see statistics (only allowed categories and self) */ 'can_run_reports_full', /* User can run reports and see statistics (unrestricted) */ 'can_export', /* User can export own tickets to Excel */ 'can_view_online', /* User can view what staff members are currently online */ 'can_ban_emails', /* User can ban email addresses */ 'can_unban_emails', /* User can delete email address bans. Also enables "can_ban_emails" */ 'can_ban_ips', /* User can ban IP addresses */ 'can_unban_ips', /* User can delete IP bans. Also enables "can_ban_ips" */ 'can_service_msg', /* User can manage service messages shown in customer interface */ 'can_man_email_tpl', /* User can manage email templates */ 'can_man_ticket_statuses', /* User can manage ticket statuses */ 'can_set_manager', /* User can set category managers */ 'can_man_permission_tpl', /* User can manage permission templates */ 'can_man_settings', /* User can manage helpdesk settings */ 'can_change_notification_settings', /* User can change notification settings */ ); }