fetch_assoc())
{
$email = $result['Email'];
$ticketRs = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."stage_tickets`
WHERE `email` = '".hesk_dbEscape($result['Email'])."'");
while ($innerResult = $ticketRs->fetch_assoc())
{
$ticket = hesk_newTicket($innerResult);
// Notify the customer
hesk_notifyCustomer();
// Need to notify staff?
// --> From autoassign?
$getOwnerRs = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE ID = ".hesk_dbEscape($ticket['owner']));
$autoassign_owner = $getOwnerRs->fetch_assoc();
if ($ticket['owner'] && $autoassign_owner['notify_assigned'])
{
hesk_notifyAssignedStaff($autoassign_owner, 'ticket_assigned_to_you');
}
// --> No autoassign, find and notify appropriate staff
elseif ( ! $ticket['owner'] )
{
hesk_notifyStaff('new_ticket_staff', " `notify_new_unassigned` = '1' ");
}
array_push($submittedTickets, $innerResult['trackid']);
hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."stage_tickets`
WHERE `id` = ".$innerResult['id']);
}
//Add email address to the verified emails table
hesk_dbQuery('INSERT INTO `'.hesk_dbEscape($hesk_settings['db_pfix']).'verified_emails` (`Email`) VALUES (\''.hesk_dbEscape($email).'\')');
}
hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."pending_verification_emails`
WHERE `ActivationKey` = '".hesk_dbEscape($key)."'");
//-- was there an email recorded for the key?
if (!empty($email))
{
$showForm = false;
?>
'.$ticket.'';
}
if (count($submittedTickets) == 0)
{
echo '- '.$hesklang['no_tickets_created'].'
';
}
?>