privacy_functions modified to work with MfH

admin/admin_ticket.php

@@ -2077,6 +2077,9 @@ function mfh_print_audit_record($record) {
         case 'audit_unlinked_ticket':
             $font_icon = 'fa fa-chain-broken';
             break;
+        case 'audit_anonymized':
+            $font_icon = 'fa fa-shield';
+            break;
         default:
             $font_icon = 'fa-question-circle';
             break;

inc/common.inc.php

@@ -2286,6 +2286,21 @@ function mfh_insert_audit_trail_record($entity_id, $entity_type, $language_key,
     return $audit_id;
 }
 
+function mfh_anonymize_audit_trail_records($entity_id, $entity_type, $ticket_name) {
+    global $hesk_settings, $hesklang;
+
+    hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "audit_trail_to_replacement_values`
+        SET `replacement_value` = REPLACE(`replacement_value`, '" . hesk_dbEscape($ticket_name) . "', '" . hesk_dbEscape($hesklang['anon_name']) . "')
+        WHERE `audit_trail_id` IN (
+            SELECT `id` 
+            FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "audit_trail` 
+            WHERE `entity_id` = " . intval($entity_id) . "
+            AND `entity_type` = '" . hesk_dbEscape($entity_type) . "')");
+    mfh_insert_audit_trail_record($entity_id, $entity_type, 'audit_anonymized', hesk_date(), array(
+        0 => $_SESSION['name'] . ' (' . $_SESSION['user'] . ')'
+    ));
+}
+
 function mfh_can_customer_change_status($status)
 {
     global $hesk_settings;

inc/privacy_functions.inc.php

@@ -67,6 +67,11 @@ function hesk_anonymizeTicket($id, $trackingID = null, $have_ticket = false)
     `subject` = '".hesk_dbEscape($hesklang['anon_subject'])."',
     `message` = '".hesk_dbEscape($hesklang['anon_message'])."',
     `ip`      = '".hesk_dbEscape($hesklang['anon_IP'])."',
+    `latitude`= 'E-6',
+    `longitude`='E-6',
+    `user_agent`= '" . hesk_dbEscape($hesklang['anon_user_agent']) . "',
+    `screen_resolution_width`= '" . hesk_dbEscape($hesklang['anon_screen_resolution']) . "',
+    `screen_resolution_height`= '" . hesk_dbEscape($hesklang['anon_screen_resolution']) . "',
     ";
     for($i=1; $i<=50; $i++)
     {
@@ -74,10 +79,10 @@ function hesk_anonymizeTicket($id, $trackingID = null, $have_ticket = false)
     }
     $sql .= "
     attachments='',
-    `history`=REPLACE(`history`, ' ".hesk_dbEscape(addslashes($ticket['name']))."</li>', ' ".hesk_dbEscape($hesklang['anon_name'])."</li>'),
-    `history`=CONCAT(`history`,'".hesk_dbEscape(sprintf($hesklang['thist18'],hesk_date(),$_SESSION['name'].' ('.$_SESSION['user'].')'))."')
+    `history`=REPLACE(`history`, ' ".hesk_dbEscape(addslashes($ticket['name']))."</li>', ' ".hesk_dbEscape($hesklang['anon_name'])."</li>')
     WHERE `id`='".intval($ticket['id'])."'";
 	hesk_dbQuery($sql);
+	mfh_anonymize_audit_trail_records($ticket['id'],'TICKET', $ticket['name']);
 
     // Anonymize replies
 	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` SET `name` = '".hesk_dbEscape($hesklang['anon_name'])."', `message` = '".hesk_dbEscape($hesklang['anon_message'])."', attachments='' WHERE `replyto`='".intval($ticket['id'])."'");

language/en/text-mfh.php

@@ -683,5 +683,11 @@ $hesklang['emails_to_receive'] = 'Emails to receive';
 $hesklang['emails_sent_to_staff'] = 'Emails sent to staff';
 $hesklang['emails_sent_to_customer'] = 'Emails sent to customer';
 
+// Added or modified in Mods for HESK 4.0.0
+$hesklang['audit_anonymized'] = '%s anonymized ticket';
+$hesklang['location_unavailable_6'] = "This ticket was anonymized, so location information has been removed.";
+$hesklang['anon_user_agent'] = '[User Agent]';
+$hesklang['anon_screen_resolution'] = '0';
+
 // DO NOT CHANGE BELOW
 if (!defined('IN_SCRIPT')) die('PHP syntax OK!');