diff --git a/admin/manage_statuses.php b/admin/manage_statuses.php
index d7d50f5a..cc6ac8da 100644
--- a/admin/manage_statuses.php
+++ b/admin/manage_statuses.php
@@ -21,10 +21,11 @@ define('WYSIWYG',1);
 
 // Are we performing an action?
 if (isset($_REQUEST['a'])) {
-    if ($_POST['a'] == 'create') { createStatus(); }
-    elseif ($_POST['a'] == 'update') { updateStatus(); }
-    elseif ($_GET['a'] == 'delete') { deleteStatus(); }
-    elseif ($_GET['a'] == 'sort') { moveStatus(); }
+    if ($_REQUEST['a'] == 'create') { createStatus(); }
+    elseif ($_REQUEST['a'] == 'update') { updateStatus(); }
+    elseif ($_REQUEST['a'] == 'delete') { deleteStatus(); }
+    elseif ($_REQUEST['a'] == 'sort') { moveStatus(); }
+    elseif ($_REQUEST['a'] == 'save') { save(); }
 }
 
 
@@ -147,9 +148,27 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
                                                data-toggle="tooltip" title="<?php echo $hesklang['edit']; ?>"></i>
                                         </span>
                                         <?php echoArrows($j, $numberOfStatuses, $row['ID']); ?>
-                                        <span data-toggle="modal" data-target="#modal-status-delete-<?php echo $row['ID']; ?>" style="cursor: pointer;">
-                                            <i class="fa fa-times icon-link" style="color: red"
-                                               data-toggle="tooltip" title="<?php echo $hesklang['delete']; ?>"></i>
+                                        <?php
+                                        // Only show the delete button if (1) it's not a default action and (2) no tickets are set to that status
+                                        $delete = canStatusBeDeleted($row['ID']);
+                                        $cursor = 'cursor: pointer';
+                                        $iconStyle = 'color: red';
+                                        $dataTarget = 'data-target="#modal-status-delete-'.$row['ID'];
+                                        $tooltip = $hesklang['delete'];
+                                        if ($delete == 'no-default' || $delete == 'no-tickets') {
+                                            $cursor = '';
+                                            $dataTarget = '';
+                                            $iconStyle = 'color: grey';
+                                        }
+                                        if ($delete == 'no-default') {
+                                            $tooltip = $hesklang['whyCantIDeleteThisStatusReason'];
+                                        } elseif ($delete == 'no-tickets') {
+                                            $tooltip = $hesklang['cannot_delete_status_tickets'];
+                                        }
+                                        ?>
+                                        <span data-toggle="modal" <?php echo $dataTarget; ?> style="<?php echo $cursor; ?>;">
+                                            <i class="fa fa-times icon-link" style="<?php echo $iconStyle; ?>"
+                                               data-toggle="tooltip" title="<?php echo $tooltip; ?>"></i>
                                         </span>
                                     </td>
                                 </tr>
@@ -307,7 +326,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
                         </div>
                     </div>
                     <div class="col-sm-6 col-sm-offset-6">
-                        <input type="hidden" name="action" value="save">
+                        <input type="hidden" name="a" value="save">
                         <input type="submit" class="btn btn-default" value="<?php echo $hesklang['save_changes']; ?>">
                     </div>
                 </form>
@@ -585,6 +604,25 @@ function buildEditModal($statusId) {
     <?php
 }
 
+function canStatusBeDeleted($id) {
+    global $hesk_settings;
+
+    $defaultActionSql = "SELECT 1 FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` WHERE `ID` = ".intval($id)." AND
+        (`IsNewTicketStatus` = 1 OR `IsClosedByClient` = 1 OR `IsCustomerReplyStatus` = 1 OR `IsStaffClosedOption` = 1
+            OR `IsStaffReopenedStatus` = 1 OR `IsDefaultStaffReplyStatus` = 1 OR `LockedTicketStatus` = 1 OR `IsAutocloseOption` = 1)";
+    $defaultActionRs = hesk_dbQuery($defaultActionSql);
+    if (hesk_dbNumRows($defaultActionRs) > 0) {
+        // it's a default action
+        return 'no-default';
+    }
+    // check if any tickets have this status
+    $statusRs = hesk_dbQuery("SELECT 1 FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `status` = ".intval($id));
+    if (hesk_dbNumRows($statusRs) > 0) {
+        return 'no-tickets';
+    }
+    return 'yes';
+}
+
 function echoWarningForStatus() {
     global $hesklang;
 
@@ -600,8 +638,14 @@ function createStatus() {
     $isClosed = hesk_POST('closed');
     $closable = hesk_POST('closable');
     $textColor = hesk_POST('text-color');
-    $insert = "INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (`Key`, `TextColor`, `IsClosed`, `Closable`)
-		VALUES ('STORED IN XREF TABLE', '".hesk_dbEscape($textColor)."', ".intval($isClosed).", '".hesk_dbEscape($closable)."')";
+
+    /* Get the latest cat_order */
+    $res = hesk_dbQuery("SELECT `sort` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` ORDER BY `sort` DESC LIMIT 1");
+    $row = hesk_dbFetchRow($res);
+    $my_order = $row[0]+10;
+
+    $insert = "INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (`Key`, `TextColor`, `IsClosed`, `Closable`, `sort`)
+		VALUES ('STORED IN XREF TABLE', '".hesk_dbEscape($textColor)."', ".intval($isClosed).", '".hesk_dbEscape($closable)."', ".intval($my_order).")";
     hesk_dbQuery($insert);
 
     $newStatusId = hesk_dbInsertID();
@@ -646,6 +690,7 @@ function deleteStatus() {
 
     hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."text_to_status_xref` WHERE `status_id` = ".intval($statusId));
     hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` WHERE `ID` = ".intval($statusId));
+    resortStatuses();
 
     hesk_process_messages($hesklang['ticket_status_deleted'],'manage_statuses.php','SUCCESS');
 }
@@ -659,9 +704,16 @@ function moveStatus() {
     hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` SET `sort` = `sort`+".intval($statusMove)."
         WHERE `ID` = '".intval($statusId)."' LIMIT 1");
 
+    resortStatuses();
+
+    hesk_process_messages($hesklang['status_sort_updated'],'manage_statuses.php','SUCCESS');
+}
+
+function resortStatuses() {
+    global $hesk_settings;
+
     /* Update all category fields with new order */
     $res = hesk_dbQuery("SELECT `ID` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` ORDER BY `sort` ASC");
-
     $i = 10;
     while ($myStatus = hesk_dbFetchAssoc($res))
     {
@@ -669,8 +721,6 @@ function moveStatus() {
             WHERE `ID`='".intval($myStatus['ID'])."' LIMIT 1");
         $i += 10;
     }
-
-    hesk_process_messages($hesklang['status_sort_updated'],'manage_statuses.php','SUCCESS');
 }
 
 function save() {
@@ -711,5 +761,5 @@ function save() {
     $updateQuery = $defaultQuery . "`IsAutocloseOption` = 1 WHERE `ID` = ".intval($_POST['autocloseTicketOption']);
     hesk_dbQuery($updateQuery);
 
-    hesk_process_messages($hesklang['statuses_saved'],'manage_statuses.php','SUCCESS');
+    hesk_process_messages($hesklang['default_statuses_updated'],'manage_statuses.php','SUCCESS');
 }
\ No newline at end of file
diff --git a/language/en/text.php b/language/en/text.php
index 986e8560..f193e14c 100644
--- a/language/en/text.php
+++ b/language/en/text.php
@@ -51,6 +51,8 @@ $hesklang['confirm_delete_status'] = 'Are you sure you want to delete this statu
 $hesklang['status_sort_updated'] = 'Ticket status sort updated!';
 $hesklang['status_sort'] = 'Status Sorting';
 $hesklang['status_sort_help'] = 'Determines if statuses shown on the manage statuses page and all dropdowns are sorted by the user-defined order (default), or sorted alphabetically.';
+$hesklang['cannot_delete_status_tickets'] = 'This status cannot be deleted because there are tickets set to this status.';
+$hesklang['default_statuses_updated'] = 'Default statuses have been updated!';
 
 // ADDED OR MODIFIED IN Mods for HESK 2.3.0
 $hesklang['sm_icon'] = 'Icon';