@ -1400,7 +1400,6 @@ $hesklang['import']='You are importing a <i>private ticket</i> into a <i>public
$hesklang['tab_1']='General';
$hesklang['tab_1']='General';
$hesklang['tab_2']='Help Desk';
$hesklang['tab_2']='Help Desk';
$hesklang['tab_3']='Knowledgebase';
$hesklang['tab_3']='Knowledgebase';
$hesklang['tab_4']='Custom Fields';
$hesklang['tab_5']='Misc';
$hesklang['tab_5']='Misc';
$hesklang['disable']='Disable';
$hesklang['disable']='Disable';
$hesklang['dat']='Date & Time';
$hesklang['dat']='Date & Time';
@ -1766,7 +1765,6 @@ $hesklang['mm3']='We apologize for the inconvenience and ask that you please try
$hesklang['mma1']='Maintenance mode is active!';
$hesklang['mma1']='Maintenance mode is active!';
$hesklang['mma2']='Customers are not able to use the help desk.';
$hesklang['mma2']='Customers are not able to use the help desk.';
$hesklang['tools']='Tools';
$hesklang['tools']='Tools';
$hesklang['banemail']='Banned Emails';
$hesklang['banemail_intro']='Prevent certain email addresses from submitting tickets to your help desk.';
$hesklang['banemail_intro']='Prevent certain email addresses from submitting tickets to your help desk.';
$hesklang['no_banemails']='<i>No emails are being banned.</i>';
$hesklang['no_banemails']='<i>No emails are being banned.</i>';
$hesklang['eperm']='Permanent email bans:';
$hesklang['eperm']='Permanent email bans:';
@ -1786,7 +1784,6 @@ $hesklang['can_ban_emails']='Can ban emails';
$hesklang['can_unban_emails']='Can unban emails (enables Can ban emails)';
$hesklang['can_unban_emails']='Can unban emails (enables Can ban emails)';
$hesklang['eisban']='This email address is banned.';
$hesklang['eisban']='This email address is banned.';
$hesklang['click_unban']='Click here to unban.';
$hesklang['click_unban']='Click here to unban.';
$hesklang['banip']='Banned IPs';
$hesklang['banip_intro']='Visitors from banned IP addresses will not be able to view or submit tickets and login into the help desk.';
$hesklang['banip_intro']='Visitors from banned IP addresses will not be able to view or submit tickets and login into the help desk.';
$hesklang['ipperm']='Permanent IP bans:';
$hesklang['ipperm']='Permanent IP bans:';
$hesklang['iptemp']='Login failure bans:';
$hesklang['iptemp']='Login failure bans:';
@ -2029,11 +2026,11 @@ $hesklang['clr_view']='Color preview on text';
$hesklang['cbc']='Changeable by customers';
$hesklang['cbc']='Changeable by customers';
$hesklang['ccc']='Can customers change this status?';
$hesklang['ccc']='Can customers change this status?';
$hesklang['del_status']='Delete this status?';
$hesklang['del_status']='Delete this status?';
$hesklang['ex_status']='Existing Statuses';
$hesklang['ex_status']='Existing statuses';
$hesklang['status_hesk']='Built-in Statuses (cannot be modified here)';
$hesklang['status_hesk']='Built-in Statuses (cannot be modified here)';
$hesklang['status_custom']='Custom Statuses';
$hesklang['status_custom']='Custom Statuses';
$hesklang['status_custom_none']='No custom statuses. You can add them using the form above.';
$hesklang['status_custom_none']='No custom statuses. You can add them using the form above.';
$hesklang['status_save']='Save Status';
$hesklang['status_save']='Save status';
$hesklang['list_tkt_status']='List all tickets with this status';
$hesklang['list_tkt_status']='List all tickets with this status';
$hesklang['new_status']='New custom status';
$hesklang['new_status']='New custom status';
$hesklang['edit_status']='Edit custom status';
$hesklang['edit_status']='Edit custom status';
@ -2051,6 +2048,21 @@ $hesklang['frames2']='Prevent loading HESK in frames on third party domains';
$hesklang['numsub']='Submitted tickets'; // Will show how many tickets this user submitted
$hesklang['numsub']='Submitted tickets'; // Will show how many tickets this user submitted
$hesklang['hidf']='Hidden inputs are not visible to customers on the Submit a ticket form (the value will still be visible on ticket details page if they are set as public). They behave as normal text fields for staff members.';
$hesklang['hidf']='Hidden inputs are not visible to customers on the Submit a ticket form (the value will still be visible on ticket details page if they are set as public). They behave as normal text fields for staff members.';
$hesklang['rcheck']='Do not select a default option';
$hesklang['rcheck']='Do not select a default option';
$hesklang['refresh_page']='Refresh this page';
$hesklang['banemail']='Ban emails';
$hesklang['banip']='Ban IPs';
$hesklang['tab_4']='Custom fields';
$hesklang['del_kba']='Delete this article';
$hesklang['del_kbaa']='Permanently delete this article';
$hesklang['hni1']='HESK not installed yet?';
$hesklang['hni2']='It appears that this help desk has not been properly installed and configured yet.';
$hesklang['hni3']='To install HESK, follow <ahref="docs/">Instructions in the documentation</a>';
$hesklang['cf']='Cache folder';
$hesklang['e_cdir']='Hesk will not be able to parse emails or cache results unless the cache folder exists and is writable.';
$hesklang['step1']='Step 1';
$hesklang['step2']='Step 2';
$hesklang['dffs']='When download completes, delete the file from server';
$hesklang['fd']='Export file deleted from server';