Closes #98 Add email template for re-opening ticket assigned to diff user
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Hello,
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A support ticket assigned to you has been re-opened.
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%%NAME%% has just re-opened the ticket "%%SUBJECT%%".
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Tracking ID: %%TRACK_ID%%
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You can manage this ticket here:
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%%TRACK_URL%%
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Regards,
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%%SITE_TITLE%%
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%%SITE_URL%%
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