From dfb07b979c0be613a15146ee6a8c47939cefd16e Mon Sep 17 00:00:00 2001
From: Mike Koch <mkoch227@gmail.com>
Date: Wed, 31 Dec 2014 11:19:15 -0500
Subject: [PATCH] Closes #98 Add email template for re-opening ticket assigned
 to diff user

---
 inc/email_functions.inc.php                   |  3 +++
 language/en/emails/ticket_reopen_assigned.txt | 16 ++++++++++++++++
 language/en/text.php                          |  1 +
 3 files changed, 20 insertions(+)
 create mode 100644 language/en/emails/ticket_reopen_assigned.txt

diff --git a/inc/email_functions.inc.php b/inc/email_functions.inc.php
index d8dc60ac..87093f91 100644
--- a/inc/email_functions.inc.php
+++ b/inc/email_functions.inc.php
@@ -246,6 +246,9 @@ function hesk_validEmails()
 		// --> New note by someone to a ticket assigned to you
 		'new_note' => $hesklang['new_note'],
 
+        // --> Assigned ticket reopened
+        'ticket_reopen_assigned' => $hesklang['ticket_reopen_assigned'],
+
     );
 } // END hesk_validEmails()
 
diff --git a/language/en/emails/ticket_reopen_assigned.txt b/language/en/emails/ticket_reopen_assigned.txt
new file mode 100644
index 00000000..ace2d404
--- /dev/null
+++ b/language/en/emails/ticket_reopen_assigned.txt
@@ -0,0 +1,16 @@
+Hello,
+
+A support ticket assigned to you has been re-opened.
+
+%%NAME%% has just re-opened the ticket "%%SUBJECT%%".
+
+Tracking ID: %%TRACK_ID%%
+
+You can manage this ticket here:
+%%TRACK_URL%%
+
+
+Regards,
+
+%%SITE_TITLE%%
+%%SITE_URL%%
\ No newline at end of file
diff --git a/language/en/text.php b/language/en/text.php
index e0b69d91..9464a0b2 100644
--- a/language/en/text.php
+++ b/language/en/text.php
@@ -32,6 +32,7 @@ $hesklang['custom_field_setting_help'] = 'Enabling this setting will use the nam
     file\'s key, rather than the direct name itself. This allows the custom field to be translated into different languages.';
 $hesklang['enable_custom_field_language'] = 'Enable multilanguage support';
 $hesklang['custom_language_key'] = 'Field language file key';
+$hesklang['ticket_reopen_assigned'] = '[#%%TRACK_ID%%] Assigned ticket reopened';
 
 // ADDED OR MODIFIED IN Mods For HESK 1.6.0
 $hesklang['ticket_closed'] = '[#%%TRACK_ID%%] Ticket closed/resolved';