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@ -252,350 +252,349 @@ require_once(HESK_PATH . 'inc/headerAdmin.inc.php');
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/* Print admin navigation */
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/* Print admin navigation */
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require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
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require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
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?>
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?>
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<div class="content-wrapper">
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<ol class="breadcrumb">
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<ol class="breadcrumb">
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<li>
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<li>
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<a href="admin_ticket.php?track=<?php echo $trackingID; ?>&Refresh=<?php echo mt_rand(10000, 99999); ?>"><?php echo $hesklang['ticket'] . ' ' . $trackingID; ?></a>
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<a href="admin_ticket.php?track=<?php echo $trackingID; ?>&Refresh=<?php echo mt_rand(10000, 99999); ?>"><?php echo $hesklang['ticket'] . ' ' . $trackingID; ?></a>
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</li>
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</li>
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<li class="active"><?php echo $hesklang['edtt']; ?></li>
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<li class="active"><?php echo $hesklang['edtt']; ?></li>
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</ol>
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</ol>
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<section class="content">
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<section class="content">
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<div class="box">
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<div class="box">
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<div class="box-header with-border">
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<div class="box-header with-border">
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<h1 class="box-title">
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<h1 class="box-title">
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<?php echo $hesklang['edtt']; ?>
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<?php echo $hesklang['edtt']; ?>
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</h1>
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</h1>
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<div class="box-tools pull-right">
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<div class="box-tools pull-right">
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<button type="button" class="btn btn-box-tool" data-widget="collapse">
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<button type="button" class="btn btn-box-tool" data-widget="collapse">
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<i class="fa fa-minus"></i>
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<i class="fa fa-minus"></i>
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</button>
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</button>
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</div>
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</div>
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</div>
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</div>
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<div class="box-body">
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<div class="box-body">
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<?php
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$onsubmit = '';
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if ($modsForHesk_settings['rich_text_for_tickets']) {
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$onsubmit = 'onsubmit="return validateRichText(\'message-help-block\', \'message-group\', \'message\', \''.htmlspecialchars($hesklang['this_field_is_required']).'\')"';
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}
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?>
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<form role="form" class="form-horizontal" method="post" action="edit_post.php" name="form1" <?php echo $onsubmit; ?>>
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<?php
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<?php
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/* If it's not a reply edit all the fields */
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$onsubmit = '';
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if (!$is_reply) {
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if ($modsForHesk_settings['rich_text_for_tickets']) {
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if ($hesk_settings['can_sel_lang']) {
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$onsubmit = 'onsubmit="return validateRichText(\'message-help-block\', \'message-group\', \'message\', \''.htmlspecialchars($hesklang['this_field_is_required']).'\')"';
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?>
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}
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?>
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<form role="form" class="form-horizontal" method="post" action="edit_post.php" name="form1" <?php echo $onsubmit; ?>>
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<?php
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/* If it's not a reply edit all the fields */
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if (!$is_reply) {
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if ($hesk_settings['can_sel_lang']) {
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?>
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<div class="form-group">
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<label for="customerLanguage"
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class="col-sm-3 control-label"><?php echo $hesklang['chol']; ?></label>
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<div class="col-sm-9">
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<select name="customerLanguage" id="customerLanguage" class="form-control">
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<?php hesk_listLanguages(); ?>
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</select>
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</div>
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</div>
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<?php } else {
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echo '<input type="hidden" name="customerLanguage" value="' . $ticket['language'] . '">';
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} ?>
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<div class="form-group">
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<div class="form-group">
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<label for="customerLanguage"
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<?php
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class="col-sm-3 control-label"><?php echo $hesklang['chol']; ?></label>
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$required = '';
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$required_attribute = '';
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if ($hesk_settings['require_subject'] == 1) {
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$required = ' <span class="important">*</span>';
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$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
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}
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?>
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<label for="subject" class="col-sm-3 control-label"><?php echo $hesklang['subject'] . $required; ?></label>
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<div class="col-sm-9">
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<div class="col-sm-9">
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<select name="customerLanguage" id="customerLanguage" class="form-control">
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<input class="form-control" type="text" name="subject" size="40" maxlength="40"
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<?php hesk_listLanguages(); ?>
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value="<?php echo $ticket['subject']; ?>"
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</select>
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placeholder="<?php echo htmlspecialchars($hesklang['subject']); ?>"/>
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</div>
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</div>
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</div>
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</div>
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<?php } else {
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<div class="form-group">
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echo '<input type="hidden" name="customerLanguage" value="' . $ticket['language'] . '">';
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<label for="name" class="col-sm-3 control-label">
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} ?>
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<?php echo $hesklang['name']; ?>
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<div class="form-group">
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<span class="important">*</span>
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<?php
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</label>
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$required = '';
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$required_attribute = '';
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if ($hesk_settings['require_subject'] == 1) {
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$required = ' <span class="important">*</span>';
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$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
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}
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?>
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<label for="subject" class="col-sm-3 control-label"><?php echo $hesklang['subject'] . $required; ?></label>
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<div class="col-sm-9">
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<div class="col-sm-9">
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<input class="form-control" type="text" name="subject" size="40" maxlength="40"
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<input class="form-control" type="text" name="name" size="40" maxlength="30"
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value="<?php echo $ticket['subject']; ?>"
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value="<?php echo $ticket['name']; ?>"
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placeholder="<?php echo htmlspecialchars($hesklang['subject']); ?>"/>
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placeholder="<?php echo htmlspecialchars($hesklang['name']); ?>"
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data-error="<?php echo $hesklang['this_field_is_required']; ?>"
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required>
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</div>
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</div>
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</div>
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</div>
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<div class="form-group">
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<div class="form-group">
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<?php
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<label for="name" class="col-sm-3 control-label">
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$required = '';
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<?php echo $hesklang['name']; ?>
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$required_attribute = '';
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<span class="important">*</span>
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if ($hesk_settings['require_email']) {
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</label>
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$required = ' <span class="important">*</span>';
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$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
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<div class="col-sm-9">
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}
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<input class="form-control" type="text" name="name" size="40" maxlength="30"
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?>
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value="<?php echo $ticket['name']; ?>"
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<label for="email"
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placeholder="<?php echo htmlspecialchars($hesklang['name']); ?>"
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class="col-sm-3 control-label"><?php echo $hesklang['email'] . $required; ?></label>
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data-error="<?php echo $hesklang['this_field_is_required']; ?>"
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required>
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<div class="col-sm-9">
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<input class="form-control" type="text" name="email" size="40" maxlength="1000"
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value="<?php echo $ticket['email']; ?>"
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placeholder="<?php echo htmlspecialchars($hesklang['email']); ?>"
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<?php echo $required_attribute ?>>
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<div class="help-block with-errors"></div>
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</div>
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</div>
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</div>
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</div>
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<div class="form-group">
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<?php
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<?php
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$required = '';
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foreach ($hesk_settings['custom_fields'] as $k => $v) {
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$required_attribute = '';
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if ($v['use'] && hesk_is_custom_field_in_category($k, $ticket['category'])) {
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if ($hesk_settings['require_email']) {
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$k_value = $ticket[$k];
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$required = ' <span class="important">*</span>';
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$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
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if ($v['type'] == 'checkbox') {
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}
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$k_value = explode('<br>', $k_value);
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?>
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}
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<label for="email"
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class="col-sm-3 control-label"><?php echo $hesklang['email'] . $required; ?></label>
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if ($v['req'] == 2) {
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$v['req'] = '<span class="important">*</span>';
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<div class="col-sm-9">
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$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
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<input class="form-control" type="text" name="email" size="40" maxlength="1000"
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} else {
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value="<?php echo $ticket['email']; ?>"
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$v['req'] = '';
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placeholder="<?php echo htmlspecialchars($hesklang['email']); ?>"
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$required_attribute = '';
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<?php echo $required_attribute ?>>
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}
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<div class="help-block with-errors"></div>
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</div>
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switch ($v['type']) {
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</div>
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/* Radio box */
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<?php
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case 'radio':
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foreach ($hesk_settings['custom_fields'] as $k => $v) {
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$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
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if ($v['use'] && hesk_is_custom_field_in_category($k, $ticket['category'])) {
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echo '
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$k_value = $ticket[$k];
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<div class="form-group' . $cls . '">
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<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
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<div class="col-sm-9">';
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foreach ($v['value']['radio_options'] as $option) {
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if (strlen($k_value) == 0) {
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$k_value = $option;
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$checked = empty($v['value']['no_default']) ? 'checked="checked"' : '';
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} elseif ($k_value == $option) {
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$k_value = $option;
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$checked = 'checked="checked"';
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} else {
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$checked = '';
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}
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echo '<div class="radio"><label><input type="radio" name="' . $k . '" value="' . $option . '" ' . $checked . ' ' . $required_attribute . '> ' . $option . '</label></div>';
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}
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echo '<div class="help-block with-errors"></div></div>
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</div>';
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if ($v['type'] == 'checkbox') {
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break;
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$k_value = explode('<br>', $k_value);
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}
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if ($v['req'] == 2) {
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/* Select drop-down box */
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$v['req'] = '<span class="important">*</span>';
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case 'select':
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$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
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} else {
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$v['req'] = '';
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$required_attribute = '';
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}
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switch ($v['type']) {
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$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
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/* Radio box */
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case 'radio':
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$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
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echo '
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<div class="form-group' . $cls . '">
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<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
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<div class="col-sm-9">';
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foreach ($v['value']['radio_options'] as $option) {
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if (strlen($k_value) == 0) {
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$k_value = $option;
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$checked = empty($v['value']['no_default']) ? 'checked="checked"' : '';
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} elseif ($k_value == $option) {
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$k_value = $option;
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$checked = 'checked="checked"';
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} else {
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$checked = '';
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}
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echo '<div class="radio"><label><input type="radio" name="' . $k . '" value="' . $option . '" ' . $checked . ' ' . $required_attribute . '> ' . $option . '</label></div>';
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echo '
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}
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<div class="form-group">
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echo '<div class="help-block with-errors"></div></div>
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<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
</div>';
|
|
|
|
<div class="col-sm-9">
|
|
|
|
|
|
|
|
<select name="' . $k . '" class="form-control" ' . $required_attribute . '>';
|
|
|
|
break;
|
|
|
|
// Show "Click to select"?
|
|
|
|
|
|
|
|
if (!empty($v['value']['show_select'])) {
|
|
|
|
/* Select drop-down box */
|
|
|
|
echo '<option value="">' . $hesklang['select'] . '</option>';
|
|
|
|
case 'select':
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
echo '
|
|
|
|
|
|
|
|
<div class="form-group">
|
|
|
|
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
|
|
|
|
<div class="col-sm-9">
|
|
|
|
|
|
|
|
<select name="' . $k . '" class="form-control" ' . $required_attribute . '>';
|
|
|
|
|
|
|
|
// Show "Click to select"?
|
|
|
|
|
|
|
|
if (!empty($v['value']['show_select'])) {
|
|
|
|
|
|
|
|
echo '<option value="">' . $hesklang['select'] . '</option>';
|
|
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
foreach ($v['value']['select_options'] as $option) {
|
|
|
|
|
|
|
|
if ($k_value == $option) {
|
|
|
|
|
|
|
|
$k_value = $option;
|
|
|
|
|
|
|
|
$selected = 'selected';
|
|
|
|
|
|
|
|
} else {
|
|
|
|
|
|
|
|
$selected = '';
|
|
|
|
|
|
|
|
}
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
echo '<option ' . $selected . '>' . $option . '</option>';
|
|
|
|
foreach ($v['value']['select_options'] as $option) {
|
|
|
|
}
|
|
|
|
if ($k_value == $option) {
|
|
|
|
|
|
|
|
$k_value = $option;
|
|
|
|
|
|
|
|
$selected = 'selected';
|
|
|
|
|
|
|
|
} else {
|
|
|
|
|
|
|
|
$selected = '';
|
|
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
echo '</select>
|
|
|
|
echo '<option ' . $selected . '>' . $option . '</option>';
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>';
|
|
|
|
|
|
|
|
break;
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
/* Checkbox */
|
|
|
|
|
|
|
|
case 'checkbox':
|
|
|
|
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
|
|
|
|
|
|
|
|
echo '
|
|
|
|
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
|
|
|
|
<div class="col-sm-9">';
|
|
|
|
|
|
|
|
foreach ($v['value']['checkbox_options'] as $option) {
|
|
|
|
|
|
|
|
if (in_array($option, $k_value)) {
|
|
|
|
|
|
|
|
$checked = 'checked';
|
|
|
|
|
|
|
|
} else {
|
|
|
|
|
|
|
|
$checked = '';
|
|
|
|
|
|
|
|
}
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
echo '<div class="checkbox"><label><input type="checkbox" name="' . $k . '[]" value="' . $option . '" ' . $checked . ' ' . $required_attribute . '> ' . $option . '</label></div>';
|
|
|
|
echo '</select>
|
|
|
|
}
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
echo '<div class="help-block with-errors"></div>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</div>';
|
|
|
|
</div>';
|
|
|
|
break;
|
|
|
|
break;
|
|
|
|
|
|
|
|
|
|
|
|
/* Checkbox */
|
|
|
|
/* Large text box */
|
|
|
|
case 'checkbox':
|
|
|
|
case 'textarea':
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
|
|
|
|
echo '
|
|
|
|
$k_value = hesk_msgToPlain($k_value, 0, 0);
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
echo '
|
|
|
|
<div class="col-sm-9">';
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
foreach ($v['value']['checkbox_options'] as $option) {
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
if (in_array($option, $k_value)) {
|
|
|
|
<div class="col-sm-9">
|
|
|
|
$checked = 'checked';
|
|
|
|
<textarea name="' . $k . '" class="form-control" rows="' . intval($v['value']['rows']) . '" cols="' . intval($v['value']['cols']) . '" ' . $required_attribute . '>' . $k_value . '</textarea>
|
|
|
|
} else {
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
$checked = '';
|
|
|
|
</div>
|
|
|
|
}
|
|
|
|
</div>';
|
|
|
|
|
|
|
|
break;
|
|
|
|
echo '<div class="checkbox"><label><input type="checkbox" name="' . $k . '[]" value="' . $option . '" ' . $checked . ' ' . $required_attribute . '> ' . $option . '</label></div>';
|
|
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
echo '<div class="help-block with-errors"></div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>';
|
|
|
|
|
|
|
|
break;
|
|
|
|
|
|
|
|
|
|
|
|
// Date
|
|
|
|
/* Large text box */
|
|
|
|
case 'date':
|
|
|
|
case 'textarea':
|
|
|
|
if ($required_attribute !== '') {
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
|
|
|
|
$required_attribute .= ' pattern="[0-9]{4}-(0[1-9]|1[0-2])-(0[1-9]|[1-2][0-9]|3[0-1])"';
|
|
|
|
$k_value = hesk_msgToPlain($k_value, 0, 0);
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
|
|
|
|
echo '
|
|
|
|
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
|
|
|
|
<div class="col-sm-9">
|
|
|
|
|
|
|
|
<textarea name="' . $k . '" class="form-control" rows="' . intval($v['value']['rows']) . '" cols="' . intval($v['value']['cols']) . '" ' . $required_attribute . '>' . $k_value . '</textarea>
|
|
|
|
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>';
|
|
|
|
|
|
|
|
break;
|
|
|
|
|
|
|
|
|
|
|
|
$k_value = hesk_custom_date_display_format($k_value, 'Y-m-d');
|
|
|
|
// Date
|
|
|
|
|
|
|
|
case 'date':
|
|
|
|
|
|
|
|
if ($required_attribute !== '') {
|
|
|
|
|
|
|
|
$required_attribute .= ' pattern="[0-9]{4}-(0[1-9]|1[0-2])-(0[1-9]|[1-2][0-9]|3[0-1])"';
|
|
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
echo '
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
|
|
|
|
<div class="col-sm-9">
|
|
|
|
|
|
|
|
<input type="text" name="' . $k . '" value="' . $k_value . '" class="datepicker form-control" size="10" ' . $required_attribute . '>
|
|
|
|
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>';
|
|
|
|
|
|
|
|
break;
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
// Email
|
|
|
|
$k_value = hesk_custom_date_display_format($k_value, 'Y-m-d');
|
|
|
|
case 'email':
|
|
|
|
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
$suggest = $hesk_settings['detect_typos'] ? 'onblur="Javascript:hesk_suggestEmail(\'' . $k . '\', \'' . $k . '_suggestions\', 0, 1' . ($v['value']['multiple'] ? ',1' : '') . ')"' : '';
|
|
|
|
echo '
|
|
|
|
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
|
|
|
|
<div class="col-sm-9">
|
|
|
|
|
|
|
|
<input type="text" name="' . $k . '" value="' . $k_value . '" class="datepicker form-control" size="10" ' . $required_attribute . '>
|
|
|
|
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>';
|
|
|
|
|
|
|
|
break;
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
// Email
|
|
|
|
|
|
|
|
case 'email':
|
|
|
|
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
$suggest = $hesk_settings['detect_typos'] ? 'onblur="Javascript:hesk_suggestEmail(\'' . $k . '\', \'' . $k . '_suggestions\', 0, 1' . ($v['value']['multiple'] ? ',1' : '') . ')"' : '';
|
|
|
|
|
|
|
|
|
|
|
|
echo '
|
|
|
|
echo '
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
<div class="col-sm-9">
|
|
|
|
<div class="col-sm-9">
|
|
|
|
<input class="form-control" type="text" name="' . $k . '" id="' . $k . '" value="' . $k_value . '" size="40" ' . $suggest . ' ' . $required_attribute . '>
|
|
|
|
<input class="form-control" type="text" name="' . $k . '" id="' . $k . '" value="' . $k_value . '" size="40" ' . $suggest . ' ' . $required_attribute . '>
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
<div id="' . $k . '_suggestions"></div>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
<div id="' . $k . '_suggestions"></div>
|
|
|
|
';
|
|
|
|
</div>
|
|
|
|
break;
|
|
|
|
';
|
|
|
|
|
|
|
|
break;
|
|
|
|
// Hidden (same as text for staff)
|
|
|
|
|
|
|
|
case 'hidden':
|
|
|
|
// Hidden (same as text for staff)
|
|
|
|
case 'readonly':
|
|
|
|
case 'hidden':
|
|
|
|
default:
|
|
|
|
case 'readonly':
|
|
|
|
if (strlen($k_value) != 0) {
|
|
|
|
default:
|
|
|
|
$v['value']['default_value'] = $k_value;
|
|
|
|
if (strlen($k_value) != 0) {
|
|
|
|
}
|
|
|
|
$v['value']['default_value'] = $k_value;
|
|
|
|
|
|
|
|
}
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
|
|
|
|
|
|
|
|
|
|
|
|
$cls = in_array($k, $_SESSION['iserror']) ? ' isError' : '';
|
|
|
|
echo '
|
|
|
|
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
echo '
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
<div class="form-group' . $cls . '">
|
|
|
|
<div class="col-sm-9">
|
|
|
|
<label for="' . $k . '" class="col-sm-3 control-label">' . $v['name'] . ' ' . $v['req'] . '</label>
|
|
|
|
<input type="text" class="form-control" name="' . $k . '" size="40" maxlength="' . intval($v['value']['max_length']) . '" value="' . $v['value']['default_value'] . '" ' . $required_attribute . '>
|
|
|
|
<div class="col-sm-9">
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
<input type="text" class="form-control" name="' . $k . '" size="40" maxlength="' . intval($v['value']['max_length']) . '" value="' . $v['value']['default_value'] . '" ' . $required_attribute . '>
|
|
|
|
</div>
|
|
|
|
<div class="help-block with-errors"></div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
';
|
|
|
|
';
|
|
|
|
}
|
|
|
|
}
|
|
|
|
}
|
|
|
|
}
|
|
|
|
}
|
|
|
|
}
|
|
|
|
} ?>
|
|
|
|
} ?>
|
|
|
|
<div class="form-group" id="message-group">
|
|
|
|
<div class="form-group" id="message-group">
|
|
|
|
|
|
|
|
<?php
|
|
|
|
|
|
|
|
$required = '';
|
|
|
|
|
|
|
|
$required_attribute = '';
|
|
|
|
|
|
|
|
if ($hesk_settings['require_message'] == 1) {
|
|
|
|
|
|
|
|
$required = ' <span class="important">*</span>';
|
|
|
|
|
|
|
|
$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
|
|
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
?>
|
|
|
|
|
|
|
|
<label for="message" class="col-sm-3 control-label"><?php echo $hesklang['message'] . $required; ?></label>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<div class="col-sm-9">
|
|
|
|
|
|
|
|
<?php
|
|
|
|
<?php
|
|
|
|
$message = $ticket['html'] ? hesk_html_entity_decode($ticket['message']) : $ticket['message'];
|
|
|
|
$required = '';
|
|
|
|
|
|
|
|
$required_attribute = '';
|
|
|
|
|
|
|
|
if ($hesk_settings['require_message'] == 1) {
|
|
|
|
|
|
|
|
$required = ' <span class="important">*</span>';
|
|
|
|
|
|
|
|
$required_attribute = 'data-error="' . $hesklang['this_field_is_required'] . '" required';
|
|
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
?>
|
|
|
|
?>
|
|
|
|
<textarea class="form-control htmlEditor" name="message" rows="12"
|
|
|
|
<label for="message" class="col-sm-3 control-label"><?php echo $hesklang['message'] . $required; ?></label>
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placeholder="<?php echo htmlspecialchars($hesklang['message']); ?>"
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cols="60" <?php echo $required_attribute; ?>><?php echo $message; ?></textarea>
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<div class="col-sm-9">
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<div class="help-block with-errors" id="message-help-block"></div>
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<?php
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$message = $ticket['html'] ? hesk_html_entity_decode($ticket['message']) : $ticket['message'];
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?>
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<textarea class="form-control htmlEditor" name="message" rows="12"
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placeholder="<?php echo htmlspecialchars($hesklang['message']); ?>"
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cols="60" <?php echo $required_attribute; ?>><?php echo $message; ?></textarea>
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<div class="help-block with-errors" id="message-help-block"></div>
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</div>
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</div>
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</div>
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</div>
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<div class="form-group">
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<div class="form-group">
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<input type="hidden" name="save" value="1">
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<input type="hidden" name="save" value="1">
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<input type="hidden" name="track" value="<?php echo $trackingID; ?>">
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<input type="hidden" name="track" value="<?php echo $trackingID; ?>">
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<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
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<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
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<?php
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<?php
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if ($is_reply) {
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if ($is_reply) {
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?>
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<input type="hidden" name="reply" value="<?php echo $tmpvar['id']; ?>">
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<?php
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}
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?>
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?>
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<input type="hidden" name="reply" value="<?php echo $tmpvar['id']; ?>">
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</div>
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<div class="form-group" style="text-align: center">
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<?php
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<?php
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}
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$html = $ticket['html'] ? 1 : 0;
|
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?>
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?>
|
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</div>
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<input type="hidden" name="html" value="<?php echo $html; ?>">
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<div class="form-group" style="text-align: center">
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<input type="submit" value="<?php echo $hesklang['save_changes']; ?>" class="btn btn-default">
|
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|
<?php
|
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|
<?php if (isset($_REQUEST['isManager']) && $_REQUEST['isManager']): ?>
|
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$html = $ticket['html'] ? 1 : 0;
|
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<input type="hidden" name="isManager" value="1">
|
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?>
|
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<?php endif; ?>
|
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|
<input type="hidden" name="html" value="<?php echo $html; ?>">
|
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|
|
<a class="btn btn-default" href="javascript:history.go(-1)"><?php echo $hesklang['back']; ?></a>
|
|
|
|
<input type="submit" value="<?php echo $hesklang['save_changes']; ?>" class="btn btn-default">
|
|
|
|
</div>
|
|
|
|
<?php if (isset($_REQUEST['isManager']) && $_REQUEST['isManager']): ?>
|
|
|
|
</form>
|
|
|
|
<input type="hidden" name="isManager" value="1">
|
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|
</div>
|
|
|
|
<?php endif; ?>
|
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|
|
<a class="btn btn-default" href="javascript:history.go(-1)"><?php echo $hesklang['back']; ?></a>
|
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|
|
</div>
|
|
|
|
|
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|
|
</form>
|
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|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
|
|
|
|
<script>
|
|
|
|
|
|
|
|
buildValidatorForTicketSubmission('form1', "<?php echo addslashes($hesklang['select_at_least_one_value']); ?>");
|
|
|
|
|
|
|
|
</script>
|
|
|
|
|
|
|
|
<?php if ($ticket['html']): ?>
|
|
|
|
|
|
|
|
<script type="text/javascript">
|
|
|
|
|
|
|
|
/* <![CDATA[ */
|
|
|
|
|
|
|
|
tinyMCE.init({
|
|
|
|
|
|
|
|
mode: "textareas",
|
|
|
|
|
|
|
|
editor_selector: "htmlEditor",
|
|
|
|
|
|
|
|
elements: "content",
|
|
|
|
|
|
|
|
theme: "advanced",
|
|
|
|
|
|
|
|
convert_urls: false,
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
theme_advanced_buttons1: "cut,copy,paste,|,undo,redo,|,formatselect,fontselect,fontsizeselect,|,bold,italic,underline,strikethrough,|,justifyleft,justifycenter,justifyright,justifyfull",
|
|
|
|
|
|
|
|
theme_advanced_buttons2: "sub,sup,|,charmap,|,bullist,numlist,|,outdent,indent,insertdate,inserttime,preview,|,forecolor,backcolor,|,hr,removeformat,visualaid,|,link,unlink,anchor,image,cleanup,code",
|
|
|
|
|
|
|
|
theme_advanced_buttons3: "",
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
theme_advanced_toolbar_location: "top",
|
|
|
|
|
|
|
|
theme_advanced_toolbar_align: "left",
|
|
|
|
|
|
|
|
theme_advanced_statusbar_location: "bottom",
|
|
|
|
|
|
|
|
theme_advanced_resizing: true
|
|
|
|
|
|
|
|
});
|
|
|
|
|
|
|
|
/* ]]> */
|
|
|
|
|
|
|
|
</script>
|
|
|
|
|
|
|
|
<?php endif; ?>
|
|
|
|
|
|
|
|
</section>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
<script>
|
|
|
|
|
|
|
|
buildValidatorForTicketSubmission('form1', "<?php echo addslashes($hesklang['select_at_least_one_value']); ?>");
|
|
|
|
|
|
|
|
</script>
|
|
|
|
|
|
|
|
<?php if ($ticket['html']): ?>
|
|
|
|
|
|
|
|
<script type="text/javascript">
|
|
|
|
|
|
|
|
/* <![CDATA[ */
|
|
|
|
|
|
|
|
tinyMCE.init({
|
|
|
|
|
|
|
|
mode: "textareas",
|
|
|
|
|
|
|
|
editor_selector: "htmlEditor",
|
|
|
|
|
|
|
|
elements: "content",
|
|
|
|
|
|
|
|
theme: "advanced",
|
|
|
|
|
|
|
|
convert_urls: false,
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
theme_advanced_buttons1: "cut,copy,paste,|,undo,redo,|,formatselect,fontselect,fontsizeselect,|,bold,italic,underline,strikethrough,|,justifyleft,justifycenter,justifyright,justifyfull",
|
|
|
|
|
|
|
|
theme_advanced_buttons2: "sub,sup,|,charmap,|,bullist,numlist,|,outdent,indent,insertdate,inserttime,preview,|,forecolor,backcolor,|,hr,removeformat,visualaid,|,link,unlink,anchor,image,cleanup,code",
|
|
|
|
|
|
|
|
theme_advanced_buttons3: "",
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
theme_advanced_toolbar_location: "top",
|
|
|
|
|
|
|
|
theme_advanced_toolbar_align: "left",
|
|
|
|
|
|
|
|
theme_advanced_statusbar_location: "bottom",
|
|
|
|
|
|
|
|
theme_advanced_resizing: true
|
|
|
|
|
|
|
|
});
|
|
|
|
|
|
|
|
/* ]]> */
|
|
|
|
|
|
|
|
</script>
|
|
|
|
|
|
|
|
<?php endif; ?>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<?php
|
|
|
|
<?php
|
|
|
|
require_once(HESK_PATH . 'inc/footer.inc.php');
|
|
|
|
require_once(HESK_PATH . 'inc/footer.inc.php');
|
|
|
|
exit();
|
|
|
|
exit();
|
|
|
|
?>
|
|
|
|
|
Mike Koch
7 years ago