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Mods for HESK is a set of modifications for [HESK](http://www.hesk.com) v2.6.x, a free and popular helpdesk solution.
Mods for HESK is a set of modifications for [HESK](https://www.hesk.com) v2.7.x, a free and popular helpdesk solution.
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (1, 9999, 1, 'Rate this script', '<divstyle=\"text-align:justify;padding:3px\">\r\n\r\n<pstyle=\"color:green;font-weight:bold\">Enjoy using HESK? Please let others know!</p>\r\n\r\n<p>You are invited to rate HESK or even write a short review here:<br/> <br/><imgsrc=\"../img/link.png\"width=\"16\"height=\"16\"border=\"0\"alt=\"\"style=\"vertical-align:text-bottom\"/><ahref=\"http://www.hotscripts.com/Detailed/46973.html\"target=\"_blank\">Rate this script @ Hot Scripts</a><br/> <br/><imgsrc=\"../img/link.png\"width=\"16\"height=\"16\"border=\"0\"alt=\"\"style=\"vertical-align:text-bottom\"/><ahref=\"http://php.resourceindex.com/detail/04946.html\"target=\"_blank\">Rate this script @ The PHP Resource Index</a></p>\r\n\r\n<p>Thank you,<br/> <br/>Klemen,<br/>\r\n<ahref=\"http://www.hesk.com/\" target=\"_blank\">www.hesk.com</a>\r\n\r\n<p> </p>', NOW(), '0', 9999)");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (1, 9999, 1, 'Rate this script', '<divstyle=\"text-align:justify;padding:3px\">\r\n\r\n<pstyle=\"color:green;font-weight:bold\">Enjoy using HESK? Please let others know!</p>\r\n\r\n<p>You are invited to rate HESK or even write a short review here:<br/> <br/><imgsrc=\"../img/link.png\"width=\"16\"height=\"16\"border=\"0\"alt=\"\"style=\"vertical-align:text-bottom\"/><ahref=\"http://www.hotscripts.com/Detailed/46973.html\"target=\"_blank\">Rate this script @ Hot Scripts</a><br/> <br/><imgsrc=\"../img/link.png\"width=\"16\"height=\"16\"border=\"0\"alt=\"\"style=\"vertical-align:text-bottom\"/><ahref=\"http://php.resourceindex.com/detail/04946.html\"target=\"_blank\">Rate this script @ The PHP Resource Index</a></p>\r\n\r\n<p>Thank you,<br/> <br/>Klemen,<br/>\r\n<ahref=\"https://www.hesk.com/\" target=\"_blank\">www.hesk.com</a>\r\n\r\n<p> </p>', NOW(), '0', 9999)");
// ---> Insert welcome email
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (2, 9999, 1, 'Welcome to HESK! Here are some quick tips...', '<pstyle=\"color:green;font-weight:bold\">HESK quick "Getting Started" tips:<br/> </p>\r\n\r\n<olstyle=\"padding-left:20px;padding-right:10px;text-align:justify\">\r\n<li>Click the Profile link to set your name, email, signature and password.<br/> </li>\r\n<li>Click the Settings link in the top menu to get to the Settings page. For additional information about each setting, click the [?] link.<br/> </li>\r\n<li>Add new categories (departments) on the Categories page. The default category cannot be deleted, but it can be renamed.<br/> </li>\r\n<li>Create new staff accounts on the Users page. You can give them unlimited (Administrator) or restricted (Staff) access.<br/> </li>\r\n<li>Use the integrated Knowledgebase. A comprehensive and well-written knowledgebase can drastically reduce the number of support tickets you receive and save a lot of your time in the long run.<br/> </li>\r\n<li>You can create response and new ticket templates on the Canned page.<br/> </li>\r\n<li>Subscribe to the <ahref=\"http://www.hesk.com/newsletter.php\" target=\"_blank\">HESK Newsletter</a> to be notified of updates and new versions.<br/> </li>\r\n<li>You should follow HESK on Twitter <ahref=\"https://twitter.com/HESKdotCOM\"target=\"_blank\">here</a>.<br/> </li>\r\n<li>To remove the "<spanclass=\"smaller\">Powered by Help Desk Software HESK</span>" links from the bottom of your help desk <ahref=\"https://www.hesk.com/buy.php\"target=\"_blank\">buy a license here</a>.<br/> </li></ol>\r\n\r\n<p>Enjoy using HESK and please feel free to share your constructive feedback and feature suggestions.</p>\r\n\r\n<p>Klemen Stirn<br/>\r\nHESK owner and author<br/>\r\n<ahref=\"http://www.hesk.com/\" target=\"_blank\">www.hesk.com</a>', NOW(), '0', 9999)");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (2, 9999, 1, 'Welcome to HESK! Here are some quick tips...', '<pstyle=\"color:green;font-weight:bold\">HESK quick "Getting Started" tips:<br/> </p>\r\n\r\n<olstyle=\"padding-left:20px;padding-right:10px;text-align:justify\">\r\n<li>Click the Profile link to set your name, email, signature and password.<br/> </li>\r\n<li>Click the Settings link in the top menu to get to the Settings page. For additional information about each setting, click the [?] link.<br/> </li>\r\n<li>Add new categories (departments) on the Categories page. The default category cannot be deleted, but it can be renamed.<br/> </li>\r\n<li>Create new staff accounts on the Users page. You can give them unlimited (Administrator) or restricted (Staff) access.<br/> </li>\r\n<li>Use the integrated Knowledgebase. A comprehensive and well-written knowledgebase can drastically reduce the number of support tickets you receive and save a lot of your time in the long run.<br/> </li>\r\n<li>You can create response and new ticket templates on the Canned page.<br/> </li>\r\n<li>Subscribe to the <ahref=\"https://www.hesk.com/newsletter.php\" target=\"_blank\">HESK Newsletter</a> to be notified of updates and new versions.<br/> </li>\r\n<li>You should follow HESK on Twitter <ahref=\"https://twitter.com/HESKdotCOM\"target=\"_blank\">here</a>.<br/> </li>\r\n<li>To remove the "<spanclass=\"smaller\">Powered by Help Desk Software HESK</span>" links from the bottom of your help desk <ahref=\"https://www.hesk.com/buy.php\"target=\"_blank\">buy a license here</a>.<br/> </li></ol>\r\n\r\n<p>Enjoy using HESK and please feel free to share your constructive feedback and feature suggestions.</p>\r\n\r\n<p>Klemen Stirn<br/>\r\nHESK owner and author<br/>\r\n<ahref=\"https://www.hesk.com/\" target=\"_blank\">www.hesk.com</a>', NOW(), '0', 9999)");
<pstyle="text-align:center"><spanclass="smaller"> <br/>Powered by <ahref="http://www.hesk.com" class="smaller"title="Free PHP Help Desk Software">Help Desk Software</a><b>HESK</b>, brought to you by <ahref="https://www.sysaid.com/?utm_source=Hesk&utm_medium=cpc&utm_campaign=HeskProduct_To_HP">SysAid</a></span></p>
<pstyle="text-align:center"><spanclass="smaller"> <br/>Powered by <ahref="https://www.hesk.com" class="smaller"title="Free PHP Help Desk Software">Help Desk Software</a><b>HESK</b>, brought to you by <ahref="https://www.sysaid.com/?utm_source=Hesk&utm_medium=cpc&utm_campaign=HeskProduct_To_HP">SysAid</a></span></p>