Update export_functions
Mike Koch
6 years ago
parent
eb32da3c3e
commit
b0934f7c4c
@ -0,0 +1,372 @@
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<?php
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/**
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*
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* This file is part of HESK - PHP Help Desk Software.
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*
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* (c) Copyright Klemen Stirn. All rights reserved.
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* https://www.hesk.com
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*
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* For the full copyright and license agreement information visit
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* https://www.hesk.com/eula.php
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*
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*/
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/* Check if this is a valid include */
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if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
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/*** FUNCTIONS ***/
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function hesk_export_to_XML($sql, $export_selected = false)
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{
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global $hesk_settings, $hesklang, $ticket, $my_cat;
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// We'll need HH:MM:SS format for hesk_date() here
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$hesk_settings['timeformat'] = 'H:i:s';
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// Get staff names
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$admins = array();
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$result = hesk_dbQuery("SELECT `id`,`name` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ORDER BY `name` ASC");
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while ($row = hesk_dbFetchAssoc($result)) {
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$admins[$row['id']] = $row['name'];
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}
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// This will be the export directory
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$export_dir = HESK_PATH.$hesk_settings['cache_dir'].'/';
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// This will be the name of the export and the XML file
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$export_name = 'hesk_export_' . date('Y-m-d_H-i-s') . '_' . mt_rand(10000, 99999);
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$save_to = $export_dir . $export_name . '.xml';
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// Do we have the export directory?
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if (is_dir($export_dir) || (@mkdir($export_dir, 0777) && is_writable($export_dir))) {
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// Is there an index.htm file?
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if (!file_exists($export_dir.'index.htm')) {
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@file_put_contents($export_dir.'index.htm', '');
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}
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// Cleanup old files
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hesk_purge_cache('export', 86400);
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} else {
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hesk_error($hesklang['ede']);
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}
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// Make sure the file can be saved and written to
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@file_put_contents($save_to, '');
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if (!file_exists($save_to)) {
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hesk_error($hesklang['eef']);
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}
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// Start generating the report message and generating the export
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$success_msg = '';
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$flush_me = '<br /><br />';
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$flush_me .= hesk_date() . " | {$hesklang['inite']} ";
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// Is this export of a date or date range?
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if ($export_selected === false)
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{
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global $date_from, $date_to;
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if ($date_from == $date_to)
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{
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$flush_me .= "(" . hesk_dateToString($date_from,0) . ")";
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}
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else
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{
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$flush_me .= "(" . hesk_dateToString($date_from,0) . " - " . hesk_dateToString($date_to,0) . ")";
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}
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}
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// Start generating file contents
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$tmp = '<?xml version="1.0" encoding="UTF-8"?>
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<?mso-application progid="Excel.Sheet"?>
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<Workbook xmlns="urn:schemas-microsoft-com:office:spreadsheet"
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xmlns:o="urn:schemas-microsoft-com:office:office"
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xmlns:x="urn:schemas-microsoft-com:office:excel"
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xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet"
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xmlns:html="http://www.w3.org/TR/REC-html40">
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<OfficeDocumentSettings xmlns="urn:schemas-microsoft-com:office:office">
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<AllowPNG/>
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</OfficeDocumentSettings>
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<ExcelWorkbook xmlns="urn:schemas-microsoft-com:office:excel">
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<WindowHeight>8250</WindowHeight>
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<WindowWidth>16275</WindowWidth>
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<WindowTopX>360</WindowTopX>
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<WindowTopY>90</WindowTopY>
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<ProtectStructure>False</ProtectStructure>
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<ProtectWindows>False</ProtectWindows>
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</ExcelWorkbook>
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<Styles>
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<Style ss:ID="Default" ss:Name="Normal">
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<Alignment ss:Vertical="Bottom"/>
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<Borders/>
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<Font ss:FontName="Calibri" x:CharSet="238" x:Family="Swiss" ss:Size="11"
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ss:Color="#000000"/>
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<Interior/>
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<NumberFormat/>
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<Protection/>
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</Style>
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<Style ss:ID="s62">
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<NumberFormat ss:Format="General Date"/>
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</Style>
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<Style ss:ID="s63">
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<NumberFormat ss:Format="Short Date"/>
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</Style>
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<Style ss:ID="s65">
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<NumberFormat ss:Format="[h]:mm:ss"/>
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</Style>
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</Styles>
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<Worksheet ss:Name="Sheet1">
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<Table>
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';
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// Define column width
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$tmp .= '
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<Column ss:AutoFitWidth="0" ss:Width="50"/>
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<Column ss:AutoFitWidth="0" ss:Width="84" ss:Span="1"/>
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<Column ss:AutoFitWidth="0" ss:Width="110"/>
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<Column ss:AutoFitWidth="0" ss:Width="110"/>
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<Column ss:AutoFitWidth="0" ss:Width="90"/>
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<Column ss:AutoFitWidth="0" ss:Width="90"/>
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<Column ss:AutoFitWidth="0" ss:Width="87"/>
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<Column ss:AutoFitWidth="0" ss:Width="57.75"/>
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<Column ss:AutoFitWidth="0" ss:Width="57.75"/>
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<Column ss:AutoFitWidth="0" ss:Width="100"/>
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<Column ss:AutoFitWidth="0" ss:Width="100"/>
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<Column ss:AutoFitWidth="0" ss:Width="80"/>
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<Column ss:AutoFitWidth="0" ss:Width="80"/>
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';
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foreach ($hesk_settings['custom_fields'] as $k => $v) {
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if ($v['use']) {
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$tmp .= '<Column ss:AutoFitWidth="0" ss:Width="80"/>' . "\n";
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}
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}
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// Define first row (header)
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$tmp .= '
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<Row>
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<Cell><Data ss:Type="String">#</Data></Cell>
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<Cell><Data ss:Type="String">' . $hesklang['trackID'] . '</Data></Cell>
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<Cell><Data ss:Type="String">' . $hesklang['date'] . '</Data></Cell>
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<Cell><Data ss:Type="String">' . $hesklang['last_update'] . '</Data></Cell>
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<Cell><Data ss:Type="String">' . $hesklang['name'] . '</Data></Cell>
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<Cell><Data ss:Type="String">' . $hesklang['email'] . '</Data></Cell>
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<Cell><Data ss:Type="String">' . $hesklang['category'] . '</Data></Cell>
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<Cell><Data ss:Type="String">' . $hesklang['priority'] . '</Data></Cell>
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<Cell><Data ss:Type="String">' . $hesklang['status'] . '</Data></Cell>
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<Cell><Data ss:Type="String">' . $hesklang['subject'] . '</Data></Cell>
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<Cell><Data ss:Type="String">' . $hesklang['message'] . '</Data></Cell>
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<Cell><Data ss:Type="String">' . $hesklang['owner'] . '</Data></Cell>
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<Cell><Data ss:Type="String">' . $hesklang['ts'] . '</Data></Cell>
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';
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foreach ($hesk_settings['custom_fields'] as $k => $v) {
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if ($v['use']) {
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$tmp .= '<Cell><Data ss:Type="String">' . $v['name'] . '</Data></Cell>' . "\n";
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}
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}
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$tmp .= "</Row>\n";
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// Write what we have by now into the XML file
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file_put_contents($save_to, $tmp, FILE_APPEND);
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$flush_me .= hesk_date() . " | {$hesklang['gXML']}<br />\n";
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// OK, now start dumping data and writing it into the file
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$tickets_exported = 0;
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$save_after = 100;
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$this_round = 0;
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$tmp = '';
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$result = hesk_dbQuery($sql);
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while ($ticket = hesk_dbFetchAssoc($result)) {
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$ticket['status'] = mfh_getDisplayTextForStatusId($ticket['status']);
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switch ($ticket['priority']) {
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case 0:
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$ticket['priority'] = $hesklang['critical'];
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break;
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case 1:
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$ticket['priority'] = $hesklang['high'];
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break;
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case 2:
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$ticket['priority'] = $hesklang['medium'];
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break;
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default:
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$ticket['priority'] = $hesklang['low'];
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}
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$ticket['archive'] = !($ticket['archive']) ? $hesklang['no'] : $hesklang['yes'];
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$ticket['message'] = hesk_msgToPlain($ticket['message'], 1, 0);
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$ticket['subject'] = hesk_msgToPlain($ticket['subject'], 1, 0);
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$ticket['owner'] = isset($admins[$ticket['owner']]) ? $admins[$ticket['owner']] : '';
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$ticket['category'] = isset($my_cat[$ticket['category']]) ? $my_cat[$ticket['category']] : '';
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// Format for export dates
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$hesk_settings['timeformat'] = "Y-m-d\TH:i:s\.000";
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// Create row for the XML file
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$tmp .= '
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<Row>
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<Cell><Data ss:Type="Number">' . $ticket['id'] . '</Data></Cell>
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<Cell><Data ss:Type="String"><![CDATA[' . $ticket['trackid'] . ']]></Data></Cell>
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<Cell ss:StyleID="s62"><Data ss:Type="DateTime">' . hesk_date($ticket['dt'], true) . '</Data></Cell>
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<Cell ss:StyleID="s62"><Data ss:Type="DateTime">' . hesk_date($ticket['lastchange'], true) . '</Data></Cell>
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<Cell><Data ss:Type="String"><![CDATA[' . hesk_msgToPlain($ticket['name'], 1) . ']]></Data></Cell>
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<Cell><Data ss:Type="String"><![CDATA[' . $ticket['email'] . ']]></Data></Cell>
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<Cell><Data ss:Type="String"><![CDATA[' . $ticket['category'] . ']]></Data></Cell>
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<Cell><Data ss:Type="String"><![CDATA[' . $ticket['priority'] . ']]></Data></Cell>
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<Cell><Data ss:Type="String"><![CDATA[' . $ticket['status'] . ']]></Data></Cell>
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<Cell><Data ss:Type="String"><![CDATA[' . $ticket['subject'] . ']]></Data></Cell>
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<Cell><Data ss:Type="String"><![CDATA[' . $ticket['message'] . ']]></Data></Cell>
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<Cell><Data ss:Type="String"><![CDATA[' . $ticket['owner'] . ']]></Data></Cell>
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<Cell><Data ss:Type="String"><![CDATA[' . $ticket['time_worked'] . ']]></Data></Cell>
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';
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// Add custom fields
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foreach ($hesk_settings['custom_fields'] as $k=>$v) {
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if ($v['use']) {
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switch ($v['type']) {
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case 'date':
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$tmp_dt = hesk_custom_date_display_format($ticket[$k], 'Y-m-d\T00:00:00.000');
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$tmp .= strlen($tmp_dt) ? '<Cell ss:StyleID="s63"><Data ss:Type="DateTime">'.$tmp_dt : '<Cell><Data ss:Type="String">';
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$tmp .= "</Data></Cell> \n";
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break;
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default:
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$tmp .= '<Cell><Data ss:Type="String"><![CDATA['.hesk_msgToPlain($ticket[$k], 1, 0).']]></Data></Cell> ' . "\n";
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}
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}
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}
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$tmp .= "</Row>\n";
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// Write every 100 rows into the file
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if ($this_round >= $save_after) {
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file_put_contents($save_to, $tmp, FILE_APPEND);
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$this_round = 0;
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$tmp = '';
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usleep(1);
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}
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$tickets_exported++;
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$this_round++;
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} // End of while loop
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// Go back to the HH:MM:SS format for hesk_date()
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$hesk_settings['timeformat'] = 'H:i:s';
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// Append any remaining rows into the file
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if ($this_round > 0) {
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file_put_contents($save_to, $tmp, FILE_APPEND);
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}
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// If any tickets were exported, continue, otherwise cleanup
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if ($tickets_exported > 0) {
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// Finish the XML file
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$tmp = '
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</Table>
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<WorksheetOptions xmlns="urn:schemas-microsoft-com:office:excel">
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<PageSetup>
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<Header x:Margin="0.3"/>
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<Footer x:Margin="0.3"/>
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<PageMargins x:Bottom="0.75" x:Left="0.7" x:Right="0.7" x:Top="0.75"/>
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</PageSetup>
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<Selected/>
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<Panes>
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<Pane>
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<Number>3</Number>
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<ActiveRow>4</ActiveRow>
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</Pane>
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</Panes>
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<ProtectObjects>False</ProtectObjects>
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<ProtectScenarios>False</ProtectScenarios>
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</WorksheetOptions>
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</Worksheet>
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<Worksheet ss:Name="Sheet2">
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<Table ss:ExpandedColumnCount="1" ss:ExpandedRowCount="1" x:FullColumns="1"
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x:FullRows="1" ss:DefaultRowHeight="15">
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</Table>
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<WorksheetOptions xmlns="urn:schemas-microsoft-com:office:excel">
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<PageSetup>
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<Header x:Margin="0.3"/>
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<Footer x:Margin="0.3"/>
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<PageMargins x:Bottom="0.75" x:Left="0.7" x:Right="0.7" x:Top="0.75"/>
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</PageSetup>
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<ProtectObjects>False</ProtectObjects>
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<ProtectScenarios>False</ProtectScenarios>
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</WorksheetOptions>
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</Worksheet>
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<Worksheet ss:Name="Sheet3">
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<Table ss:ExpandedColumnCount="1" ss:ExpandedRowCount="1" x:FullColumns="1"
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x:FullRows="1" ss:DefaultRowHeight="15">
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</Table>
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<WorksheetOptions xmlns="urn:schemas-microsoft-com:office:excel">
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<PageSetup>
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<Header x:Margin="0.3"/>
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<Footer x:Margin="0.3"/>
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<PageMargins x:Bottom="0.75" x:Left="0.7" x:Right="0.7" x:Top="0.75"/>
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</PageSetup>
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<ProtectObjects>False</ProtectObjects>
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<ProtectScenarios>False</ProtectScenarios>
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</WorksheetOptions>
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</Worksheet>
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</Workbook>
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';
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file_put_contents($save_to, $tmp, FILE_APPEND);
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// Log how many rows we exported
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$flush_me .= hesk_date() . " | " . sprintf($hesklang['nrow'], $tickets_exported) . "<br />\n";
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// We will convert XML to Zip to save a lot of space
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$save_to_zip = $export_dir . $export_name . '.zip';
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// Log start of Zip creation
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$flush_me .= hesk_date() . " | {$hesklang['cZIP']}<br />\n";
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// Preferrably use the zip extension
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if (extension_loaded('zip')) {
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$save_to_zip = $export_dir . $export_name . '.zip';
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$zip = new ZipArchive;
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$res = $zip->open($save_to_zip, ZipArchive::CREATE);
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if ($res === TRUE) {
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$zip->addFile($save_to, "{$export_name}.xml");
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$zip->close();
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} else {
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die("{$hesklang['eZIP']} <$save_to_zip>\n");
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}
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} // Some servers have ZipArchive class enabled anyway - can we use it?
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elseif (class_exists('ZipArchive')) {
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require(HESK_PATH . 'inc/zip/Zip.php');
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$zip = new Zip();
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$zip->addLargeFile($save_to, "{$export_name}.xml");
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$zip->finalize();
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$zip->setZipFile($save_to_zip);
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} // If not available, use a 3rd party Zip class included with HESK
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else {
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require(HESK_PATH . 'inc/zip/pclzip.lib.php');
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$zip = new PclZip($save_to_zip);
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$zip->add($save_to, PCLZIP_OPT_REMOVE_ALL_PATH);
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}
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// Delete XML, just leave the Zip archive
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hesk_unlink($save_to);
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// Echo memory peak usage
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$flush_me .= hesk_date() . " | " . sprintf($hesklang['pmem'], (@memory_get_peak_usage(true) / 1048576)) . "<br />\r\n";
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// We're done!
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$flush_me .= hesk_date() . " | {$hesklang['fZIP']}<br /><br />";
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// Success message
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$success_msg .= $hesk_settings['debug_mode'] ? $flush_me : '<br /><br />';
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$success_msg .= $hesklang['step1'] . ': <a href="' . $save_to_zip . '">' . $hesklang['ch2d'] . '</a><br /><br />' . $hesklang['step2'] . ': <a href="export.php?delete='.urlencode($export_name).'">' . $hesklang['dffs'] . '</a>';
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} // No tickets exported, cleanup
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else {
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hesk_unlink($save_to);
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}
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return array($success_msg, $tickets_exported);
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} // END hesk_export_to_XML()
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