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@ -48,6 +48,8 @@ function hesk_email2ticket($results, $pop3 = 0, $set_category = 1, $set_priority
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{
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global $hesk_settings, $hesklang, $hesk_db_link, $ticket;
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$modsForHesk_settings = mfh_getSettings();
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// Process "Reply-To:" or "From:" email
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$tmpvar['email'] = isset($results['reply-to'][0]['address']) ? hesk_validateEmail($results['reply-to'][0]['address'], 'ERR', 0) : hesk_validateEmail($results['from'][0]['address'], 'ERR', 0);
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@ -264,7 +266,6 @@ function hesk_email2ticket($results, $pop3 = 0, $set_category = 1, $set_priority
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// --> If ticket is assigned just notify the owner
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if ($ticket['owner']) {
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$modsForHesk_settings = mfh_getSettings();
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hesk_notifyAssignedStaff(false, 'new_reply_by_customer', $modsForHesk_settings, 'notify_reply_my');
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} // --> No owner assigned, find and notify appropriate staff
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else {
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