diff --git a/install/install.php b/install/install.php index bf31bbb1..f516c62b 100644 --- a/install/install.php +++ b/install/install.php @@ -1,7 +1,7 @@ Banned emails + hesk_dbQuery(" +CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_emails` ( + `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT, + `email` varchar(255) NOT NULL, + `banned_by` smallint(5) unsigned NOT NULL, + `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP, + PRIMARY KEY (`id`), + KEY `email` (`email`) +) ENGINE=MyISAM DEFAULT CHARSET=utf8 +"); + +// -> Banned IPs + hesk_dbQuery(" +CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_ips` ( + `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT, + `ip_from` int(10) unsigned NOT NULL DEFAULT '0', + `ip_to` int(10) unsigned NOT NULL DEFAULT '0', + `ip_display` varchar(100) NOT NULL, + `banned_by` smallint(5) unsigned NOT NULL, + `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP, + PRIMARY KEY (`id`) +) ENGINE=MyISAM DEFAULT CHARSET=utf8 +"); + // -> Categories hesk_dbQuery(" CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` ( `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT, - `name` varchar(60) NOT NULL DEFAULT '', + `name` varchar(60) COLLATE utf8_unicode_ci NOT NULL DEFAULT '', `cat_order` smallint(5) unsigned NOT NULL DEFAULT '0', - `autoassign` enum('0','1') NOT NULL DEFAULT '1', - `type` enum('0','1') NOT NULL DEFAULT '0', + `autoassign` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1', + `type` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0', + `priority` enum('0','1','2','3') COLLATE utf8_unicode_ci NOT NULL DEFAULT '3', PRIMARY KEY (`id`), KEY `type` (`type`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci "); // ---> Insert default category -hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` (`id`, `name`, `cat_order`, `autoassign`, `type`) VALUES (1, 'General', 10, '1', '0')"); +hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` (`id`, `name`, `cat_order`) VALUES (1, 'General', 10)"); // -> KB Articles hesk_dbQuery(" @@ -236,22 +269,22 @@ CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` ( `catid` smallint(5) unsigned NOT NULL, `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP, `author` smallint(5) unsigned NOT NULL, - `subject` varchar(255) NOT NULL, - `content` mediumtext NOT NULL, - `keywords` mediumtext NOT NULL, + `subject` varchar(255) COLLATE utf8_unicode_ci NOT NULL, + `content` mediumtext COLLATE utf8_unicode_ci NOT NULL, + `keywords` mediumtext COLLATE utf8_unicode_ci NOT NULL, `rating` float NOT NULL DEFAULT '0', `votes` mediumint(8) unsigned NOT NULL DEFAULT '0', `views` mediumint(8) unsigned NOT NULL DEFAULT '0', - `type` enum('0','1','2') NOT NULL DEFAULT '0', - `html` enum('0','1') NOT NULL DEFAULT '0', - `sticky` enum('0','1') NOT NULL DEFAULT '0', + `type` enum('0','1','2') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0', + `html` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0', + `sticky` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0', `art_order` smallint(5) unsigned NOT NULL DEFAULT '0', - `history` mediumtext NOT NULL, - `attachments` mediumtext NOT NULL, + `history` mediumtext COLLATE utf8_unicode_ci NOT NULL, + `attachments` mediumtext COLLATE utf8_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `catid` (`catid`), - KEY `type` (`type`), KEY `sticky` (`sticky`), + KEY `type` (`type`), FULLTEXT KEY `subject` (`subject`,`content`,`keywords`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci "); @@ -260,8 +293,8 @@ CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` ( hesk_dbQuery(" CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_attachments` ( `att_id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT, - `saved_name` varchar(255) NOT NULL DEFAULT '', - `real_name` varchar(255) NOT NULL DEFAULT '', + `saved_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '', + `real_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '', `size` int(10) unsigned NOT NULL DEFAULT '0', PRIMARY KEY (`att_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci @@ -271,13 +304,13 @@ CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_attachments` ( hesk_dbQuery(" CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` ( `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT, - `name` varchar(255) NOT NULL, + `name` varchar(255) COLLATE utf8_unicode_ci NOT NULL, `parent` smallint(5) unsigned NOT NULL, `articles` smallint(5) unsigned NOT NULL DEFAULT '0', `articles_private` smallint(5) unsigned NOT NULL DEFAULT '0', `articles_draft` smallint(5) unsigned NOT NULL DEFAULT '0', `cat_order` smallint(5) unsigned NOT NULL, - `type` enum('0','1') NOT NULL, + `type` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0', PRIMARY KEY (`id`), KEY `type` (`type`), KEY `parent` (`parent`) @@ -285,12 +318,12 @@ CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` ( "); // ---> Insert default KB category -hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` (`id`, `name`, `parent`, `articles`, `cat_order`, `type`) VALUES (1, 'Knowledgebase', 0, 0, 10, '0')"); +hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` (`id`, `name`, `parent`, `cat_order`, `type`) VALUES (1, 'Knowledgebase', 0, 10, '0')"); // -> Login attempts hesk_dbQuery(" CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` ( - `ip` varchar(46) NOT NULL, + `ip` varchar(45) COLLATE utf8_unicode_ci NOT NULL, `number` tinyint(3) unsigned NOT NULL DEFAULT '1', `last_attempt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP, UNIQUE KEY `ip` (`ip`) @@ -303,14 +336,14 @@ CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` ( `id` int(10) unsigned NOT NULL AUTO_INCREMENT, `from` smallint(5) unsigned NOT NULL, `to` smallint(5) unsigned NOT NULL, - `subject` varchar(255) NOT NULL, - `message` mediumtext NOT NULL, - `dt` datetime NOT NULL, - `read` enum('0','1') NOT NULL DEFAULT '0', + `subject` varchar(255) COLLATE utf8_unicode_ci NOT NULL, + `message` mediumtext COLLATE utf8_unicode_ci NOT NULL, + `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP, + `read` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0', `deletedby` smallint(5) unsigned NOT NULL DEFAULT '0', PRIMARY KEY (`id`), - KEY `to` (`to`,`read`,`deletedby`), - KEY `from` (`from`) + KEY `from` (`from`), + KEY `to` (`to`,`read`,`deletedby`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci "); @@ -318,7 +351,7 @@ CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` ( hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (1, 9999, 1, 'Rate this script', '
Enjoy using HESK? Please let others know!
\r\n\r\nYou are invited to rate HESK or even write a short review here:
Rate this script @ Hot Scripts
Rate this script @ The PHP Resource Index
Thank you,
Klemen,
\r\nwww.hesk.com\r\n\r\n
', NOW(), '0', 9999)"); // ---> Insert welcome email -hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (2, 9999, 1, 'Welcome to HESK!', '
Congratulations for installing HESK, a lightweight and easy-to-use ticket support system!
\r\n\r\nI am sure you are eager to use your HESK™ helpdesk to improve your customer support and reduce your workload, so check the rest of this message for some quick "Getting Started" tips.
\r\n\r\nOnce you have learned the power of HESK™, please consider supporting its future enhancement by purchasing an inexpensive license. Having a site license will remove the "Powered by Help Desk Software HESK" links from the bottom of your screens to make it look even more professional.
\r\n\r\nEnjoy using HESK™ - and I value receiving your constructive feedback and feature suggestions.
\r\n\r\nKlemen Stirn,
\r\nHESK owner and author
\r\nwww.hesk.com\r\n\r\n
\r\n\r\n
*** Quick "Getting Started" Tips ***
\r\n\r\nHESK quick "Getting Started" tips:
Enjoy using HESK and please feel free to share your constructive feedback and feature suggestions.
\r\n\r\nKlemen Stirn
\r\nHESK owner and author
\r\nwww.hesk.com', NOW(), '0', 9999)");
// -> Notes
hesk_dbQuery("
@@ -326,8 +359,9 @@ CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` (
`id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
`ticket` mediumint(8) unsigned NOT NULL,
`who` smallint(5) unsigned NOT NULL,
- `dt` datetime NOT NULL,
- `message` mediumtext NOT NULL,
+ `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+ `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `attachments` mediumtext COLLATE utf8_unicode_ci NOT NULL,
PRIMARY KEY (`id`),
KEY `ticketid` (`ticket`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
@@ -347,9 +381,9 @@ CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."online` (
// -> Pipe loops
hesk_dbQuery("
CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."pipe_loops` (
- `email` varchar(255) NOT NULL,
+ `email` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`hits` smallint(1) unsigned NOT NULL DEFAULT '0',
- `message_hash` char(32) NOT NULL,
+ `message_hash` char(32) COLLATE utf8_unicode_ci NOT NULL,
`dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
KEY `email` (`email`,`hits`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
@@ -360,24 +394,67 @@ hesk_dbQuery("
CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` (
`id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
`replyto` mediumint(8) unsigned NOT NULL DEFAULT '0',
- `name` varchar(50) NOT NULL DEFAULT '',
- `message` mediumtext NOT NULL,
- `dt` datetime DEFAULT NULL,
- `attachments` mediumtext,
+ `name` varchar(50) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+ `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+ `attachments` mediumtext COLLATE utf8_unicode_ci,
`staffid` smallint(5) unsigned NOT NULL DEFAULT '0',
- `rating` enum('0','1','5') NOT NULL DEFAULT '0',
- `read` enum('0','1') NOT NULL DEFAULT '0',
+ `rating` enum('1','5') COLLATE utf8_unicode_ci DEFAULT NULL,
+ `read` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
PRIMARY KEY (`id`),
- KEY `replyto` (`replyto`)
+ KEY `replyto` (`replyto`),
+ KEY `dt` (`dt`),
+ KEY `staffid` (`staffid`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
");
+// -> Reply drafts
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."reply_drafts` (
+ `owner` smallint(5) unsigned NOT NULL,
+ `ticket` mediumint(8) unsigned NOT NULL,
+ `message` mediumtext CHARACTER SET utf8 NOT NULL,
+ `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+ KEY `owner` (`owner`),
+ KEY `ticket` (`ticket`)
+) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> Reset password
+ hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."reset_password` (
+ `id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
+ `user` smallint(5) unsigned NOT NULL,
+ `hash` char(40) NOT NULL,
+ `ip` varchar(45) NOT NULL,
+ `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+ PRIMARY KEY (`id`),
+ KEY `user` (`user`)
+) ENGINE=MyISAM DEFAULT CHARSET=utf8;
+");
+
+// -> Service messages
+ hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` (
+ `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+ `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+ `author` smallint(5) unsigned NOT NULL,
+ `title` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
+ `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `style` enum('0','1','2','3','4') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+ `type` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+ `order` smallint(5) unsigned NOT NULL DEFAULT '0',
+ PRIMARY KEY (`id`),
+ KEY `type` (`type`)
+) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
+");
+
// -> Canned Responses
hesk_dbQuery("
CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."std_replies` (
`id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
- `title` varchar(100) NOT NULL DEFAULT '',
- `message` mediumtext NOT NULL,
+ `title` varchar(100) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+ `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
`reply_order` smallint(5) unsigned NOT NULL DEFAULT '0',
PRIMARY KEY (`id`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
@@ -387,80 +464,104 @@ CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."std_replies` (
hesk_dbQuery("
CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` (
`id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
- `trackid` varchar(13) NOT NULL,
- `name` varchar(50) NOT NULL DEFAULT '',
- `email` varchar(255) NOT NULL DEFAULT '',
+ `trackid` varchar(13) COLLATE utf8_unicode_ci NOT NULL,
+ `name` varchar(50) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+ `email` varchar(1000) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
`category` smallint(5) unsigned NOT NULL DEFAULT '1',
- `priority` enum('0','1','2','3') NOT NULL DEFAULT '3',
- `subject` varchar(70) NOT NULL DEFAULT '',
- `message` mediumtext NOT NULL,
- `dt` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
+ `priority` enum('0','1','2','3') COLLATE utf8_unicode_ci NOT NULL DEFAULT '3',
+ `subject` varchar(70) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+ `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `dt` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
`lastchange` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
- `ip` varchar(46) NOT NULL DEFAULT '',
- `language` varchar(50) DEFAULT NULL,
- `status` enum('0','1','2','3','4','5') NOT NULL DEFAULT '0',
+ `firstreply` timestamp NULL DEFAULT NULL,
+ `closedat` timestamp NULL DEFAULT NULL,
+ `articles` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
+ `ip` varchar(45) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+ `language` varchar(50) COLLATE utf8_unicode_ci DEFAULT NULL,
+ `status` enum('0','1','2','3','4','5') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+ `openedby` smallint(5) unsigned DEFAULT '0',
+ `firstreplyby` smallint(5) unsigned DEFAULT NULL,
+ `closedby` smallint(5) unsigned DEFAULT NULL,
+ `replies` smallint(5) unsigned NOT NULL DEFAULT '0',
+ `staffreplies` smallint(5) unsigned NOT NULL DEFAULT '0',
`owner` smallint(5) unsigned NOT NULL DEFAULT '0',
`time_worked` time NOT NULL DEFAULT '00:00:00',
- `lastreplier` enum('0','1') NOT NULL DEFAULT '0',
+ `lastreplier` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
`replierid` smallint(5) unsigned DEFAULT NULL,
- `archive` enum('0','1') NOT NULL DEFAULT '0',
- `locked` enum('0','1') NOT NULL DEFAULT '0',
- `attachments` mediumtext NOT NULL,
- `merged` mediumtext NOT NULL,
- `history` mediumtext NOT NULL,
- `custom1` mediumtext NOT NULL,
- `custom2` mediumtext NOT NULL,
- `custom3` mediumtext NOT NULL,
- `custom4` mediumtext NOT NULL,
- `custom5` mediumtext NOT NULL,
- `custom6` mediumtext NOT NULL,
- `custom7` mediumtext NOT NULL,
- `custom8` mediumtext NOT NULL,
- `custom9` mediumtext NOT NULL,
- `custom10` mediumtext NOT NULL,
- `custom11` mediumtext NOT NULL,
- `custom12` mediumtext NOT NULL,
- `custom13` mediumtext NOT NULL,
- `custom14` mediumtext NOT NULL,
- `custom15` mediumtext NOT NULL,
- `custom16` mediumtext NOT NULL,
- `custom17` mediumtext NOT NULL,
- `custom18` mediumtext NOT NULL,
- `custom19` mediumtext NOT NULL,
- `custom20` mediumtext NOT NULL,
+ `archive` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+ `locked` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+ `attachments` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `merged` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `history` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom1` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom2` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom3` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom4` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom5` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom6` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom7` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom8` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom9` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom10` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom11` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom12` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom13` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom14` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom15` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom16` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom17` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom18` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom19` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `custom20` mediumtext COLLATE utf8_unicode_ci NOT NULL,
PRIMARY KEY (`id`),
KEY `trackid` (`trackid`),
KEY `archive` (`archive`),
KEY `categories` (`category`),
KEY `statuses` (`status`),
- KEY `owner` (`owner`)
+ KEY `owner` (`owner`),
+ KEY `openedby` (`openedby`,`firstreplyby`,`closedby`),
+ KEY `dt` (`dt`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
");
+// -> Ticket templates
+ hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_templates` (
+ `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+ `title` varchar(100) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+ `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+ `tpl_order` smallint(5) unsigned NOT NULL DEFAULT '0',
+ PRIMARY KEY (`id`)
+) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
// -> Users
hesk_dbQuery("
CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` (
`id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
- `user` varchar(20) NOT NULL DEFAULT '',
- `pass` char(40) NOT NULL,
- `isadmin` enum('0','1') NOT NULL DEFAULT '0',
- `name` varchar(50) NOT NULL DEFAULT '',
- `email` varchar(255) NOT NULL DEFAULT '',
- `signature` varchar(255) NOT NULL DEFAULT '',
- `language` varchar(50) DEFAULT NULL,
- `categories` varchar(255) NOT NULL DEFAULT '',
- `afterreply` enum('0','1','2') NOT NULL DEFAULT '0',
- `autostart` enum('0','1') NOT NULL DEFAULT '1',
- `notify_new_unassigned` enum('0','1') NOT NULL DEFAULT '1',
- `notify_new_my` enum('0','1') NOT NULL DEFAULT '1',
- `notify_reply_unassigned` enum('0','1') NOT NULL DEFAULT '1',
- `notify_reply_my` enum('0','1') NOT NULL DEFAULT '1',
- `notify_assigned` enum('0','1') NOT NULL DEFAULT '1',
- `notify_pm` enum('0','1') NOT NULL DEFAULT '1',
- `notify_note` enum('0','1') NOT NULL DEFAULT '1',
- `default_list` varchar(255) NOT NULL DEFAULT '',
- `autoassign` enum('0','1') NOT NULL DEFAULT '1',
- `heskprivileges` mediumtext NOT NULL,
+ `user` varchar(20) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+ `pass` char(40) COLLATE utf8_unicode_ci NOT NULL,
+ `isadmin` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+ `name` varchar(50) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+ `email` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+ `signature` varchar(1000) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+ `language` varchar(50) COLLATE utf8_unicode_ci DEFAULT NULL,
+ `categories` varchar(500) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+ `afterreply` enum('0','1','2') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+ `autostart` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+ `notify_customer_new` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+ `notify_customer_reply` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+ `show_suggested` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+ `notify_new_unassigned` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+ `notify_new_my` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+ `notify_reply_unassigned` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+ `notify_reply_my` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+ `notify_assigned` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+ `notify_pm` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+ `notify_note` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+ `default_list` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+ `autoassign` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+ `heskprivileges` varchar(1000) COLLATE utf8_unicode_ci DEFAULT NULL,
`ratingneg` mediumint(8) unsigned NOT NULL DEFAULT '0',
`ratingpos` mediumint(8) unsigned NOT NULL DEFAULT '0',
`rating` float NOT NULL DEFAULT '0',
@@ -470,7 +571,7 @@ CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` (
) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
");
-hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."users` (`id`, `user`, `pass`, `isadmin`, `name`, `email`, `signature`, `heskprivileges`) VALUES (1, '".hesk_dbEscape($_SESSION['admin_user'])."', '".hesk_dbEscape($_SESSION['admin_hash'])."', '1', 'Your name', 'you@me.com', 'Sincerely,\r\n\r\nYour name\r\nYour website\r\nhttp://www.yourwebsite.com', '')");
+ hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."users` (`id`, `user`, `pass`, `isadmin`, `name`, `email`, `heskprivileges`) VALUES (1, '".hesk_dbEscape($_SESSION['admin_user'])."', '".hesk_dbEscape($_SESSION['admin_hash'])."', '1', 'Your name', 'you@me.com', '')");
return true;
@@ -512,11 +613,10 @@ function hesk_iSaveSettings()
}
$set['debug_mode'] = 0;
- $set['email_providers'] = count($set['email_providers']) ? "'" . implode("','", $set['email_providers']) . "'" : '';
+ $set['notify_spam_tags'] = count($set['notify_spam_tags']) ? "'" . implode("','", $set['notify_spam_tags']) . "'" : '';
- // Check if PHP version is 5.2.3+ and MySQL is 5.0.7+
- $res = hesk_dbQuery('SELECT VERSION() AS version');
- $set['db_vrsn'] = (version_compare(PHP_VERSION, '5.2.3') >= 0 && version_compare( hesk_dbResult($res) , '5.0.7') >= 0) ? 1 : 0;
+ // Check if PHP version is 5.2.3+
+ $set['db_vrsn'] = (version_compare(PHP_VERSION, '5.2.3') >= 0) ? 1 : 0;
hesk_iSaveSettingsFile($set);