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@ -6,19 +6,40 @@
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Mods for HESK is a set of modifications for [HESK](http://www.hesk.com) v2.6.4, a free and popular helpdesk solution.
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## Features
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- A new, responsive user interface
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- Ability to create custom ticket statuses
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- Right-to-left text direction
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- Designate parent/child relationships for tickets
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- Ticket dashboard automatic refresh
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- HTML-formatted e-mails
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- Mailgun API support
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- Customer email verifications
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- Custom fields in multiple languages
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- Create new ticket based on previous ticket
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- Admins can restrict users from modifying notification settings
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- More-restricted settings page access
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- Enable / disable staff members
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<table>
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<tr>
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<td>
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<ul>
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<li>A new, responsive user interface</li>
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<li>Ability to create custom ticket statuses</li>
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<li>Right-to-left text direction</li>
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<li>Designate parent/child relationships for tickets</li>
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<li>Ticket dashboard automatic refresh</li>
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<li>HTML-formatted e-mails</li>
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<li>Mailgun API support</li>
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<li>Customer email verifications</li>
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<li>Custom fields in multiple languages</li>
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<li>Create new ticket based on previous ticket</li>
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<li>Admins can restrict users from modifying notification settings</li>
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</ul>
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</td>
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<td>
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<ul>
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<li>Email template editor</li>
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<li>Ticket attachments directly in emails</li>
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<li>Recent tickets for contact when viewing another ticket</li>
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<li>Restrict statuses from being closable</li>
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<li>Custom service message icons</li>
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<li>Permission templates</li>
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<li>Request users location in tickets</li>
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<li>Category managers</li>
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<li>Show number of merged tickets in ticket search view</li>
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<li>Enable / disable staff members</li>
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<li>More-restricted settings page access</li>
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</ul>
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</td>
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</tr>
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</table>
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## Download
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You can download Mods for HESK via two ways:
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