From 88c8fe5967080dfbfe3ba9c6ea56cdc828f80887 Mon Sep 17 00:00:00 2001 From: Mike Koch Date: Thu, 1 Jan 2015 14:13:32 -0500 Subject: [PATCH] #30 Send emails for validated tickets --- verifyemail.php | 15 +++++++++++++++ 1 file changed, 15 insertions(+) diff --git a/verifyemail.php b/verifyemail.php index 5d5ae74b..33e4d56a 100644 --- a/verifyemail.php +++ b/verifyemail.php @@ -43,6 +43,21 @@ require_once(HESK_PATH . 'inc/header.inc.php'); while ($innerResult = $ticketRs->fetch_assoc()) { hesk_newTicket($innerResult); + // Notify the customer + hesk_notifyCustomer(); + + // Need to notify staff? + // --> From autoassign? + if ($tmpvar['owner'] && $autoassign_owner['notify_assigned']) + { + hesk_notifyAssignedStaff($autoassign_owner, 'ticket_assigned_to_you'); + } + // --> No autoassign, find and notify appropriate staff + elseif ( ! $tmpvar['owner'] ) + { + hesk_notifyStaff('new_ticket_staff', " `notify_new_unassigned` = '1' "); + } + array_push($submittedTickets, $innerResult['trackid']); hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."stage_tickets` WHERE `id` = ".$innerResult['id']);