$hesklang['ip_banned'] = 'Your IP has been banned by the help desk. You will be unable to submit a ticket until your IP ban has been removed.';
$hesklang['email_banned'] = 'The email address you have entered has been banned by the help desk. You will be unable to submit a ticket until your email ban has been removed.';
$emailSql = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'denied_emails` WHERE Email = \''.hesk_dbEscape(hesk_POST('email')).'\'');