diff --git a/language/en/text.php b/language/en/text.php
index 116dcfb8..52378770 100644
--- a/language/en/text.php
+++ b/language/en/text.php
@@ -57,6 +57,8 @@ $hesklang['ip_to'] = 'To';
 $hesklang['ip_bans'] = 'IP Bans';
 $hesklang['email_bans'] = 'Email Bans';
 $hesklang['ip_email_bans'] = 'IP / Email Bans';
+$hesklang['ip_banned'] = 'Your IP has been banned by the help desk. You will be unable to submit a ticket until your IP ban has been removed.';
+$hesklang['email_banned'] = 'The email address you have entered has been banned by the help desk. You will be unable to submit a ticket until your email ban has been removed.';
 
 // ADDED OR MODIFIED IN NuMods 1.3.1
 $hesklang['autorefresh'] = 'Autorefresh:';
diff --git a/submit_ticket.php b/submit_ticket.php
index 7df76219..f2e436eb 100644
--- a/submit_ticket.php
+++ b/submit_ticket.php
@@ -78,6 +78,19 @@ hesk_dbConnect();
 
 $hesk_error_buffer = array();
 
+// Check to see if the user's IP address or email they submitted is banned.
+$ipAddress = ip2long($_SERVER['REMOTE_ADDR']);
+$ipSql = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'denied_ips` WHERE `RangeStart` <= \''.hesk_dbEscape($ipAddress)
+    .'\' AND `RangeEnd` >= \''.hesk_dbEscape($ipAddress).'\'');
+if ($ipSql->num_rows > 0) {
+    $hesk_error_buffer['ip_ban'] = $hesklang['ip_banned'];
+}
+
+$emailSql = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'denied_emails` WHERE Email = \''.hesk_dbEscape(hesk_POST('email')).'\'');
+if ($emailSql->num_rows > 0) {
+    $hesk_error_buffer['email_ban'] = $hesklang['email_banned'];
+}
+
 // Check anti-SPAM question
 if ($hesk_settings['question_use'])
 {