diff --git a/api/BusinessLogic/DateTimeHelpers.php b/api/BusinessLogic/DateTimeHelpers.php
new file mode 100644
index 00000000..6cea5cb2
--- /dev/null
+++ b/api/BusinessLogic/DateTimeHelpers.php
@@ -0,0 +1,19 @@
+<?php
+
+namespace BusinessLogic;
+
+
+class DateTimeHelpers {
+    static function heskDate($heskSettings, $dt = '', $isStr = true, $return_str = true) {
+
+        if (!$dt) {
+            $dt = time();
+        } elseif ($isStr) {
+            $dt = strtotime($dt);
+        }
+
+        // Return formatted date
+        return $return_str ? date($heskSettings['timeformat'], $dt) : $dt;
+
+    }
+}
\ No newline at end of file
diff --git a/api/BusinessLogic/Emails/EmailTemplateParser.php b/api/BusinessLogic/Emails/EmailTemplateParser.php
index 13fd3091..05796921 100644
--- a/api/BusinessLogic/Emails/EmailTemplateParser.php
+++ b/api/BusinessLogic/Emails/EmailTemplateParser.php
@@ -243,7 +243,7 @@ class EmailTemplateParser extends \BaseClass {
         $msg = str_replace('%%PRIORITY%%', $priority, $msg);
         $msg = str_replace('%%OWNER%%', $ownerName, $msg);
         $msg = str_replace('%%STATUS%%', $statusName, $msg);
-        $msg = str_replace('%%EMAIL%%', implode(';',$ticket->email), $msg);
+        $msg = str_replace('%%EMAIL%%', implode(';', $ticket->email), $msg);
         $msg = str_replace('%%CREATED%%', $ticket->dateCreated, $msg);
         $msg = str_replace('%%UPDATED%%', $ticket->lastChanged, $msg);
         $msg = str_replace('%%ID%%', $ticket->id, $msg);
diff --git a/api/BusinessLogic/Tickets/Ticket.php b/api/BusinessLogic/Tickets/Ticket.php
index 415620f8..5e0c44ff 100644
--- a/api/BusinessLogic/Tickets/Ticket.php
+++ b/api/BusinessLogic/Tickets/Ticket.php
@@ -164,7 +164,7 @@ class Ticket extends \BaseClass {
     public $name;
 
     /**
-     * @var array|null
+     * @var string[]|null
      */
     public $email;
 
diff --git a/api/BusinessLogic/Tickets/TicketCreator.php b/api/BusinessLogic/Tickets/TicketCreator.php
index 5956de9b..ee1affcf 100644
--- a/api/BusinessLogic/Tickets/TicketCreator.php
+++ b/api/BusinessLogic/Tickets/TicketCreator.php
@@ -2,11 +2,13 @@
 
 namespace BusinessLogic\Tickets;
 
+use BusinessLogic\DateTimeHelpers;
 use BusinessLogic\Emails\Addressees;
 use BusinessLogic\Emails\EmailSenderHelper;
 use BusinessLogic\Emails\EmailTemplateRetriever;
 use BusinessLogic\Exceptions\ValidationException;
 use BusinessLogic\Statuses\DefaultStatusForAction;
+use DataAccess\AuditTrail\AuditTrailGateway;
 use DataAccess\Security\UserGateway;
 use DataAccess\Settings\ModsForHeskSettingsGateway;
 use DataAccess\Statuses\StatusGateway;
@@ -56,6 +58,9 @@ class TicketCreator extends \BaseClass {
     /* @var $modsForHeskSettingsGateway ModsForHeskSettingsGateway */
     private $modsForHeskSettingsGateway;
 
+    /* @var $auditTrailGateway AuditTrailGateway */
+    private $auditTrailGateway;
+
     function __construct(NewTicketValidator $newTicketValidator,
                          TrackingIdGenerator $trackingIdGenerator,
                          Autoassigner $autoassigner,
@@ -64,7 +69,8 @@ class TicketCreator extends \BaseClass {
                          VerifiedEmailChecker $verifiedEmailChecker,
                          EmailSenderHelper $emailSenderHelper,
                          UserGateway $userGateway,
-                         ModsForHeskSettingsGateway $modsForHeskSettingsGateway) {
+                         ModsForHeskSettingsGateway $modsForHeskSettingsGateway,
+                         AuditTrailGateway $auditTrailGateway) {
         $this->newTicketValidator = $newTicketValidator;
         $this->trackingIdGenerator = $trackingIdGenerator;
         $this->autoassigner = $autoassigner;
@@ -74,6 +80,7 @@ class TicketCreator extends \BaseClass {
         $this->emailSenderHelper = $emailSenderHelper;
         $this->userGateway = $userGateway;
         $this->modsForHeskSettingsGateway = $modsForHeskSettingsGateway;
+        $this->auditTrailGateway = $auditTrailGateway;
     }
 
     /**
@@ -113,7 +120,7 @@ class TicketCreator extends \BaseClass {
 
         // Transform one-to-one properties
         $ticket->name = $ticketRequest->name;
-        $ticket->email = $ticketRequest->email;
+        $ticket->email = $this->getAddressees($ticketRequest->email);
         $ticket->priorityId = $ticketRequest->priority;
         $ticket->categoryId = $ticketRequest->category;
         $ticket->subject = $ticketRequest->subject;
@@ -147,6 +154,9 @@ class TicketCreator extends \BaseClass {
         $ticket->timeWorked = '00:00:00';
         $ticket->lastReplier = 0;
 
+        $this->auditTrailGateway->insertAuditTrailRecord($ticket->id, AuditTrailEntityType::TICKET,
+            'audit_created', DateTimeHelpers::heskDate($heskSettings), array(), $heskSettings);
+
         $addressees = new Addressees();
         $addressees->to = $this->getAddressees($ticket->email);
 
diff --git a/api/DataAccess/AuditTrail/AuditTrailGateway.php b/api/DataAccess/AuditTrail/AuditTrailGateway.php
new file mode 100644
index 00000000..0c174706
--- /dev/null
+++ b/api/DataAccess/AuditTrail/AuditTrailGateway.php
@@ -0,0 +1,28 @@
+<?php
+
+namespace DataAccess\AuditTrail;
+
+
+use DataAccess\CommonDao;
+
+class AuditTrailGateway extends CommonDao {
+    function insertAuditTrailRecord($entityId, $entityType, $languageKey, $date, $replacementValues, $heskSettings) {
+        $this->init();
+
+        hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($heskSettings['db_pfix']) . "audit_trail` (`entity_id`, `entity_type`, 
+        `language_key`, `date`) VALUES (" . intval($entityId) . ", '" . hesk_dbEscape($entityType) . "',
+            '" . hesk_dbEscape($languageKey) . "', '" . hesk_dbEscape($date) . "')");
+
+        $auditId = hesk_dbInsertID();
+
+        foreach ($replacementValues as $replacementIndex => $replacementValue) {
+            hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($heskSettings['db_pfix']) . "audit_trail_to_replacement_values`
+            (`audit_trail_id`, `replacement_index`, `replacement_value`) VALUES (" . intval($auditId) . ", 
+                " . intval($replacementIndex) . ", '" . hesk_dbEscape($replacementValue) . "')");
+        }
+
+        $this->close();
+
+        return $auditId;
+    }
+}
\ No newline at end of file
diff --git a/api/DataAccess/Tickets/TicketGateway.php b/api/DataAccess/Tickets/TicketGateway.php
index 72f471a3..5d8437bb 100644
--- a/api/DataAccess/Tickets/TicketGateway.php
+++ b/api/DataAccess/Tickets/TicketGateway.php
@@ -207,6 +207,8 @@ class TicketGateway extends CommonDao {
         $ipAddress = $ticket->ipAddress !== null
                     && $ticket->ipAddress !== '' ? $ticket->ipAddress : '';
 
+        $emailAddresses = implode(';', $ticket->email);
+
         $tableName = $isEmailVerified ? 'tickets' : 'stage_tickets';
 
         $sql = "INSERT INTO `" . hesk_dbEscape($heskSettings['db_pfix']) . $tableName ."`
@@ -242,7 +244,7 @@ class TicketGateway extends CommonDao {
         (
             '" . hesk_dbEscape($ticket->trackingId) . "',
             '" . hesk_dbEscape($ticket->name) . "',
-            '" . hesk_dbEscape($ticket->email) . "',
+            '" . hesk_dbEscape($emailAddresses) . "',
             '" . intval($ticket->categoryId) . "',
             '" . intval($ticket->priorityId) . "',
             '" . hesk_dbEscape($ticket->subject) . "',