Add option for default status for when tickets are autoclosed

admin/admin_settings.php

@@ -2199,8 +2199,8 @@ if ( defined('HESK_DEMO') )
                               $checkedEcho = ($row['IsClosed'] == 1) ? 'checked="checked"' : '';
                               $isDisabled = false;
                               if ($row['IsNewTicketStatus'] || $row['IsClosedByClient'] || $row['IsCustomerReplyStatus'] ||
-                                  $row['IsStaffClosedOption'] || $row['IsStaffReopenedStatus'] || $row['IsDefaultStaffReplyStatus']
-                                  || $row['LockedTicketStatus'])
+                                  $row['IsStaffClosedOption'] || $row['IsStaffReopenedStatus'] || $row['IsDefaultStaffReplyStatus'] ||
+                                  $row['LockedTicketStatus'] || $row['IsAutocloseOption'])
                               {
                                   $isDisabled = true;
                               }
@@ -2365,6 +2365,21 @@ if ( defined('HESK_DEMO') )
                           </select>
                       </div>
                   </div>
+                  <div class="form-group">
+                      <label for="autocloseTicketOption" class="col-sm-8 col-xs-12 control-label"><?php echo $hesklang['autoclose_ticket_status']; ?></label>
+                      <div class="col-sm-4 col-xs-12">
+                          <select name="autocloseTicketOption" class="form-control" id="autocloseTicketOption">
+                              <?php
+                              $statusesRS = hesk_dbQuery($statusesSql);
+                              while ($row = $statusesRS->fetch_assoc())
+                              {
+                                  $selectedEcho = ($row['IsAutocloseOption'] == 1) ? 'selected' : '';
+                                  echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.$hesklang[$row['ShortNameContentKey']].'</option>';
+                              }
+                              ?>
+                          </select>
+                      </div>
+                  </div>
               </div>
               <!-- Mods For Hesk: Color settings -->
               <div class="tab-pane fade in" id="colors">

admin/admin_settings_save.php

@@ -605,6 +605,12 @@ $stmt = hesk_dbConnect()->prepare($updateQuery);
 $stmt->bind_param('i', $_POST['lockedTicketStatus']);
 $stmt->execute();
 
+hesk_dbConnect()->query($defaultQuery . "`IsAutocloseOption` = 0");
+$updateQuery = $defaultQuery . "`IsAutocloseOption` = 1 WHERE `ID` = ?";
+$stmt = hesk_dbConnect()->prepare($updateQuery);
+$stmt->bind_param('i', $_POST['autocloseTicketOption']);
+$stmt->execute();
+
 $set['hesk_version'] = $hesk_settings['hesk_version'];
 
 // Save the modsForHesk_settings.inc.php file

admin/index.php

@@ -287,7 +287,7 @@ function do_login()
             }
 
             // Update ticket statuses and history in database if we're allowed to do so
-            $defaultCloseRs = hesk_dbQuery('SELECT `ID` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE `IsStaffClosedOption` = 1');
+            $defaultCloseRs = hesk_dbQuery('SELECT `ID` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE `IsAutocloseOption` = 1');
             $defaultCloseStatus = hesk_dbFetchAssoc($defaultCloseRs);
             hesk_dbQuery("UPDATE `" . $hesk_settings['db_pfix'] . "tickets` SET `status`=".intval($defaultCloseStatus['ID']).", `closedat`=NOW(), `closedby`='-1', `history`=CONCAT(`history`,'" . hesk_dbEscape($revision) . "') WHERE `status` = '".$closedStatus['ID']."' AND `lastchange` <= '" . hesk_dbEscape($dt) . "' ");
         }

install/mods-for-hesk/sql/installSql.php

@@ -402,6 +402,11 @@ function execute220Scripts() {
     global $hesk_settings;
 
     hesk_dbConnect();
+    executeQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` ADD COLUMN `IsAutocloseOption` INT NOT NULL DEFAULT 0");
+
+    // There will only ever be one row
+    executeQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` SET `IsAutocloseOption` = 1 WHERE `IsStaffClosedOption` = 1");
+
     executeQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` ADD COLUMN `Closable` VARCHAR(10) NOT NULL");
     executeQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` SET `Closable` = 'yes'");
     executeQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."settings` SET `Value` = '2.2.0' WHERE `Key` = 'modsForHeskVersion'");

language/en/text.php

@@ -58,6 +58,7 @@ $hesklang['customers_only'] = 'Customers only';
 $hesklang['staff_only'] = 'Staff only';
 $hesklang['yes_title_case'] = 'Yes';
 $hesklang['no_title_case'] = 'No';
+$hesklang['autoclose_ticket_status'] = 'When a ticket is closed automatically, change the status to';
 
 // ADDED OR MODIFIED IN Mods for HESK 2.1.1
 $hesklang['new_article_default_type'] = 'Default Type for New Articles';