diff --git a/.gitlab-ci.yml b/.gitlab-ci.yml
index f9779aa5..76921748 100644
--- a/.gitlab-ci.yml
+++ b/.gitlab-ci.yml
@@ -75,6 +75,7 @@ package:
   script:
     - apt-get update
     - apt-get install zip unzip
+    - cd api
     - composer install --no-dev
     - cd ../ci
     - bash build_zip.sh
diff --git a/api/autoload.php b/api/autoload.php
index 0712c2e1..0f14ff20 100644
--- a/api/autoload.php
+++ b/api/autoload.php
@@ -22,6 +22,5 @@ require_once(__DIR__ . '/../inc/custom_fields.inc.php');
 
 // Load the ApplicationContext
 $builder = new \DI\ContainerBuilder();
-$builder->setDefinitionCache(new \Doctrine\Common\Cache\ArrayCache());
 
 $applicationContext = $builder->build();
\ No newline at end of file
diff --git a/api/composer.json b/api/composer.json
index e4c083d0..af1cbfdf 100644
--- a/api/composer.json
+++ b/api/composer.json
@@ -1,7 +1,7 @@
 {
   "name": "mike-koch/Mods-for-HESK",
   "description": "New UI and features for HESK, a free helpdesk solution",
-  "minimum-stability": "dev",
+  "minimum-stability": "stable",
   "license": "MIT",
   "authors": [
     {
@@ -19,6 +19,7 @@
     "php-http/message": "^1.5",
     "php-http/curl-client": "^1.7",
     "guzzlehttp/psr7": "^1.3",
-    "mike-koch/php-di": "4.4.11"
+    "mike-koch/php-di": "4.4.11",
+    "doctrine/annotations": "1.2"
   }
 }
diff --git a/api/composer.lock b/api/composer.lock
index f8503360..2fdfc9ea 100644
--- a/api/composer.lock
+++ b/api/composer.lock
@@ -4,7 +4,7 @@
         "Read more about it at https://getcomposer.org/doc/01-basic-usage.md#composer-lock-the-lock-file",
         "This file is @generated automatically"
     ],
-    "content-hash": "f84b1b3e118e669dc5110809cbc86e4c",
+    "content-hash": "5259191309e50288eeb2370dd4f35c5f",
     "packages": [
         {
             "name": "clue/stream-filter",
@@ -91,35 +91,35 @@
         },
         {
             "name": "doctrine/annotations",
-            "version": "dev-master",
+            "version": "v1.2.0",
             "source": {
                 "type": "git",
                 "url": "https://github.com/doctrine/annotations.git",
-                "reference": "2497b1f9db56278d3ad2248f9e4bdbbbaa271c3e"
+                "reference": "d9b1a37e9351ddde1f19f09a02e3d6ee92e82efd"
             },
             "dist": {
                 "type": "zip",
-                "url": "https://api.github.com/repos/doctrine/annotations/zipball/2497b1f9db56278d3ad2248f9e4bdbbbaa271c3e",
-                "reference": "2497b1f9db56278d3ad2248f9e4bdbbbaa271c3e",
+                "url": "https://api.github.com/repos/doctrine/annotations/zipball/d9b1a37e9351ddde1f19f09a02e3d6ee92e82efd",
+                "reference": "d9b1a37e9351ddde1f19f09a02e3d6ee92e82efd",
                 "shasum": ""
             },
             "require": {
                 "doctrine/lexer": "1.*",
-                "php": "^7.1"
+                "php": ">=5.3.2"
             },
             "require-dev": {
                 "doctrine/cache": "1.*",
-                "phpunit/phpunit": "^5.7"
+                "phpunit/phpunit": "4.*"
             },
             "type": "library",
             "extra": {
                 "branch-alias": {
-                    "dev-master": "1.6.x-dev"
+                    "dev-master": "1.3.x-dev"
                 }
             },
             "autoload": {
-                "psr-4": {
-                    "Doctrine\\Common\\Annotations\\": "lib/Doctrine/Common/Annotations"
+                "psr-0": {
+                    "Doctrine\\Common\\Annotations\\": "lib/"
                 }
             },
             "notification-url": "https://packagist.org/downloads/",
@@ -128,24 +128,29 @@
             ],
             "authors": [
                 {
-                    "name": "Roman Borschel",
-                    "email": "roman@code-factory.org"
+                    "name": "Jonathan Wage",
+                    "email": "jonwage@gmail.com",
+                    "homepage": "http://www.jwage.com/",
+                    "role": "Creator"
                 },
                 {
-                    "name": "Benjamin Eberlei",
-                    "email": "kontakt@beberlei.de"
+                    "name": "Guilherme Blanco",
+                    "email": "guilhermeblanco@gmail.com",
+                    "homepage": "http://www.instaclick.com"
                 },
                 {
-                    "name": "Guilherme Blanco",
-                    "email": "guilhermeblanco@gmail.com"
+                    "name": "Roman Borschel",
+                    "email": "roman@code-factory.org"
                 },
                 {
-                    "name": "Jonathan Wage",
-                    "email": "jonwage@gmail.com"
+                    "name": "Benjamin Eberlei",
+                    "email": "kontakt@beberlei.de"
                 },
                 {
                     "name": "Johannes Schmitt",
-                    "email": "schmittjoh@gmail.com"
+                    "email": "schmittjoh@gmail.com",
+                    "homepage": "https://github.com/schmittjoh",
+                    "role": "Developer of wrapped JMSSerializerBundle"
                 }
             ],
             "description": "Docblock Annotations Parser",
@@ -155,20 +160,20 @@
                 "docblock",
                 "parser"
             ],
-            "time": "2017-07-22 11:08:38"
+            "time": "2014-07-06T15:52:21+00:00"
         },
         {
             "name": "doctrine/cache",
-            "version": "dev-master",
+            "version": "v1.7.1",
             "source": {
                 "type": "git",
                 "url": "https://github.com/doctrine/cache.git",
-                "reference": "beb0fa35b61e9073f8612d9ffd34920bdaec406a"
+                "reference": "b3217d58609e9c8e661cd41357a54d926c4a2a1a"
             },
             "dist": {
                 "type": "zip",
-                "url": "https://api.github.com/repos/doctrine/cache/zipball/beb0fa35b61e9073f8612d9ffd34920bdaec406a",
-                "reference": "beb0fa35b61e9073f8612d9ffd34920bdaec406a",
+                "url": "https://api.github.com/repos/doctrine/cache/zipball/b3217d58609e9c8e661cd41357a54d926c4a2a1a",
+                "reference": "b3217d58609e9c8e661cd41357a54d926c4a2a1a",
                 "shasum": ""
             },
             "require": {
@@ -179,11 +184,9 @@
             },
             "require-dev": {
                 "alcaeus/mongo-php-adapter": "^1.1",
-                "doctrine/coding-standard": "^1.0",
                 "mongodb/mongodb": "^1.1",
-                "phpunit/phpunit": "^6.3",
-                "predis/predis": "~1.0",
-                "squizlabs/php_codesniffer": "^3.0"
+                "phpunit/phpunit": "^5.7",
+                "predis/predis": "~1.0"
             },
             "suggest": {
                 "alcaeus/mongo-php-adapter": "Required to use legacy MongoDB driver"
@@ -191,7 +194,7 @@
             "type": "library",
             "extra": {
                 "branch-alias": {
-                    "dev-master": "1.8.x-dev"
+                    "dev-master": "1.7.x-dev"
                 }
             },
             "autoload": {
@@ -231,20 +234,20 @@
                 "cache",
                 "caching"
             ],
-            "time": "2017-08-25 06:51:37"
+            "time": "2017-08-25T07:02:50+00:00"
         },
         {
             "name": "doctrine/lexer",
-            "version": "dev-master",
+            "version": "v1.0.1",
             "source": {
                 "type": "git",
                 "url": "https://github.com/doctrine/lexer.git",
-                "reference": "cc709ba91eee09540091ad5a5f2616727662e41b"
+                "reference": "83893c552fd2045dd78aef794c31e694c37c0b8c"
             },
             "dist": {
                 "type": "zip",
-                "url": "https://api.github.com/repos/doctrine/lexer/zipball/cc709ba91eee09540091ad5a5f2616727662e41b",
-                "reference": "cc709ba91eee09540091ad5a5f2616727662e41b",
+                "url": "https://api.github.com/repos/doctrine/lexer/zipball/83893c552fd2045dd78aef794c31e694c37c0b8c",
+                "reference": "83893c552fd2045dd78aef794c31e694c37c0b8c",
                 "shasum": ""
             },
             "require": {
@@ -257,8 +260,8 @@
                 }
             },
             "autoload": {
-                "psr-4": {
-                    "Doctrine\\Common\\Lexer\\": "lib/Doctrine/Common/Lexer"
+                "psr-0": {
+                    "Doctrine\\Common\\Lexer\\": "lib/"
                 }
             },
             "notification-url": "https://packagist.org/downloads/",
@@ -285,7 +288,7 @@
                 "lexer",
                 "parser"
             ],
-            "time": "2017-07-24 09:37:08"
+            "time": "2014-09-09T13:34:57+00:00"
         },
         {
             "name": "guzzlehttp/guzzle",
@@ -354,16 +357,16 @@
         },
         {
             "name": "guzzlehttp/promises",
-            "version": "dev-master",
+            "version": "v1.3.1",
             "source": {
                 "type": "git",
                 "url": "https://github.com/guzzle/promises.git",
-                "reference": "09e549f5534380c68761260a71f847644d8f65aa"
+                "reference": "a59da6cf61d80060647ff4d3eb2c03a2bc694646"
             },
             "dist": {
                 "type": "zip",
-                "url": "https://api.github.com/repos/guzzle/promises/zipball/09e549f5534380c68761260a71f847644d8f65aa",
-                "reference": "09e549f5534380c68761260a71f847644d8f65aa",
+                "url": "https://api.github.com/repos/guzzle/promises/zipball/a59da6cf61d80060647ff4d3eb2c03a2bc694646",
+                "reference": "a59da6cf61d80060647ff4d3eb2c03a2bc694646",
                 "shasum": ""
             },
             "require": {
@@ -401,20 +404,20 @@
             "keywords": [
                 "promise"
             ],
-            "time": "2017-05-20 23:14:18"
+            "time": "2016-12-20T10:07:11+00:00"
         },
         {
             "name": "guzzlehttp/psr7",
-            "version": "dev-master",
+            "version": "1.4.2",
             "source": {
                 "type": "git",
                 "url": "https://github.com/guzzle/psr7.git",
-                "reference": "811b676fbab9c99e359885032e5ebc70e442f5b8"
+                "reference": "f5b8a8512e2b58b0071a7280e39f14f72e05d87c"
             },
             "dist": {
                 "type": "zip",
-                "url": "https://api.github.com/repos/guzzle/psr7/zipball/811b676fbab9c99e359885032e5ebc70e442f5b8",
-                "reference": "811b676fbab9c99e359885032e5ebc70e442f5b8",
+                "url": "https://api.github.com/repos/guzzle/psr7/zipball/f5b8a8512e2b58b0071a7280e39f14f72e05d87c",
+                "reference": "f5b8a8512e2b58b0071a7280e39f14f72e05d87c",
                 "shasum": ""
             },
             "require": {
@@ -466,7 +469,7 @@
                 "uri",
                 "url"
             ],
-            "time": "2017-07-17 09:11:21"
+            "time": "2017-03-20T17:10:46+00:00"
         },
         {
             "name": "mailgun/mailgun-php",
@@ -707,22 +710,22 @@
         },
         {
             "name": "php-http/client-common",
-            "version": "dev-master",
+            "version": "v1.6.0",
             "source": {
                 "type": "git",
                 "url": "https://github.com/php-http/client-common.git",
-                "reference": "600ea9a5d867a7bbe1c4e03722b8dc2ebc9bd3c8"
+                "reference": "1901ad36347227c14751a218d8f4ea1467d1f1ed"
             },
             "dist": {
                 "type": "zip",
-                "url": "https://api.github.com/repos/php-http/client-common/zipball/600ea9a5d867a7bbe1c4e03722b8dc2ebc9bd3c8",
-                "reference": "600ea9a5d867a7bbe1c4e03722b8dc2ebc9bd3c8",
+                "url": "https://api.github.com/repos/php-http/client-common/zipball/1901ad36347227c14751a218d8f4ea1467d1f1ed",
+                "reference": "1901ad36347227c14751a218d8f4ea1467d1f1ed",
                 "shasum": ""
             },
             "require": {
                 "php": ">=5.4",
                 "php-http/httplug": "^1.1",
-                "php-http/message": "^1.2",
+                "php-http/message": "^1.6",
                 "php-http/message-factory": "^1.0",
                 "symfony/options-resolver": "^2.6 || ^3.0"
             },
@@ -739,7 +742,7 @@
             "type": "library",
             "extra": {
                 "branch-alias": {
-                    "dev-master": "1.6-dev"
+                    "dev-master": "1.7-dev"
                 }
             },
             "autoload": {
@@ -765,7 +768,7 @@
                 "http",
                 "httplug"
             ],
-            "time": "2017-08-05 15:50:10"
+            "time": "2017-10-16T16:16:36+00:00"
         },
         {
             "name": "php-http/curl-client",
@@ -825,16 +828,16 @@
         },
         {
             "name": "php-http/discovery",
-            "version": "dev-master",
+            "version": "1.3.0",
             "source": {
                 "type": "git",
                 "url": "https://github.com/php-http/discovery.git",
-                "reference": "d39a8798c473b6b896059a8de576598e4d17d992"
+                "reference": "7b50ab4d6c9fdaa1ed53ae310c955900af6e3372"
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             "dist": {
                 "type": "zip",
-                "url": "https://api.github.com/repos/php-http/discovery/zipball/d39a8798c473b6b896059a8de576598e4d17d992",
-                "reference": "d39a8798c473b6b896059a8de576598e4d17d992",
+                "url": "https://api.github.com/repos/php-http/discovery/zipball/7b50ab4d6c9fdaa1ed53ae310c955900af6e3372",
+                "reference": "7b50ab4d6c9fdaa1ed53ae310c955900af6e3372",
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             "require": {
@@ -883,25 +886,25 @@
                 "message",
                 "psr7"
             ],
-            "time": "2017-09-13 14:06:45"
+            "time": "2017-08-03T10:12:53+00:00"
         },
         {
             "name": "php-http/guzzle6-adapter",
-            "version": "dev-master",
+            "version": "v1.1.1",
             "source": {
                 "type": "git",
                 "url": "https://github.com/php-http/guzzle6-adapter.git",
-                "reference": "54181ff8455a4c2e1706a53e0d98060b93030321"
+                "reference": "a56941f9dc6110409cfcddc91546ee97039277ab"
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             "dist": {
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-                "url": "https://api.github.com/repos/php-http/guzzle6-adapter/zipball/54181ff8455a4c2e1706a53e0d98060b93030321",
-                "reference": "54181ff8455a4c2e1706a53e0d98060b93030321",
+                "url": "https://api.github.com/repos/php-http/guzzle6-adapter/zipball/a56941f9dc6110409cfcddc91546ee97039277ab",
+                "reference": "a56941f9dc6110409cfcddc91546ee97039277ab",
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             "require": {
                 "guzzlehttp/guzzle": "^6.0",
-                "php": "^5.5 || ^7.0",
+                "php": ">=5.5.0",
                 "php-http/httplug": "^1.0"
             },
             "provide": {
@@ -910,7 +913,7 @@
             },
             "require-dev": {
                 "ext-curl": "*",
-                "php-http/client-integration-tests": "^0.6"
+                "php-http/adapter-integration-tests": "^0.4"
             },
             "type": "library",
             "extra": {
@@ -943,20 +946,20 @@
                 "Guzzle",
                 "http"
             ],
-            "time": "2017-05-29 15:06:15"
+            "time": "2016-05-10T06:13:32+00:00"
         },
         {
             "name": "php-http/httplug",
-            "version": "dev-master",
+            "version": "v1.1.0",
             "source": {
                 "type": "git",
                 "url": "https://github.com/php-http/httplug.git",
-                "reference": "036f86f0cb1f37c13dd9b5e75b71866e7ab3f60b"
+                "reference": "1c6381726c18579c4ca2ef1ec1498fdae8bdf018"
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-                "url": "https://api.github.com/repos/php-http/httplug/zipball/036f86f0cb1f37c13dd9b5e75b71866e7ab3f60b",
-                "reference": "036f86f0cb1f37c13dd9b5e75b71866e7ab3f60b",
+                "url": "https://api.github.com/repos/php-http/httplug/zipball/1c6381726c18579c4ca2ef1ec1498fdae8bdf018",
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@@ -971,7 +974,7 @@
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             "extra": {
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-                    "dev-master": "1.2-dev"
+                    "dev-master": "1.1-dev"
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             },
             "autoload": {
@@ -999,11 +1002,11 @@
                 "client",
                 "http"
             ],
-            "time": "2017-08-18 18:51:51"
+            "time": "2016-08-31T08:30:17+00:00"
         },
         {
             "name": "php-http/message",
-            "version": "dev-master",
+            "version": "1.6.0",
             "source": {
                 "type": "git",
                 "url": "https://github.com/php-http/message.git",
@@ -1071,20 +1074,20 @@
                 "message",
                 "psr-7"
             ],
-            "time": "2017-07-05 06:40:53"
+            "time": "2017-07-05T06:40:53+00:00"
         },
         {
             "name": "php-http/message-factory",
-            "version": "dev-master",
+            "version": "v1.0.2",
             "source": {
                 "type": "git",
                 "url": "https://github.com/php-http/message-factory.git",
-                "reference": "a2809d4fe294ebe8879aec8d4d5bf21faa029344"
+                "reference": "a478cb11f66a6ac48d8954216cfed9aa06a501a1"
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-                "reference": "a2809d4fe294ebe8879aec8d4d5bf21faa029344",
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@@ -1121,20 +1124,20 @@
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             ],
-            "time": "2016-02-03 08:16:31"
+            "time": "2015-12-19T14:08:53+00:00"
         },
         {
             "name": "php-http/multipart-stream-builder",
-            "version": "dev-master",
+            "version": "1.0.0",
             "source": {
                 "type": "git",
                 "url": "https://github.com/php-http/multipart-stream-builder.git",
-                "reference": "0f66890b095841c1606be107d68be250fe8ed768"
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-                "reference": "0f66890b095841c1606be107d68be250fe8ed768",
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@@ -1151,7 +1154,7 @@
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-                    "dev-master": "1.1-dev"
+                    "dev-master": "0.3-dev"
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@@ -1178,20 +1181,20 @@
                 "multipart stream",
                 "stream"
             ],
-            "time": "2017-05-21 18:01:57"
+            "time": "2017-05-21T17:45:25+00:00"
         },
         {
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-            "version": "dev-master",
+            "version": "v1.0.0",
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                 "url": "https://github.com/php-http/promise.git",
-                "reference": "810b30da8bcf69e4b82c4b9bc6b31518234293ab"
+                "reference": "dc494cdc9d7160b9a09bd5573272195242ce7980"
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-                "reference": "810b30da8bcf69e4b82c4b9bc6b31518234293ab",
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@@ -1201,7 +1204,7 @@
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             "extra": {
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-                    "dev-master": "1.0-dev"
+                    "dev-master": "1.1-dev"
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             "autoload": {
@@ -1228,7 +1231,7 @@
             "keywords": [
                 "promise"
             ],
-            "time": "2016-01-28 07:54:12"
+            "time": "2016-01-26T13:27:02+00:00"
         },
         {
             "name": "phpmailer/phpmailer",
@@ -1309,16 +1312,16 @@
         },
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             "dist": {
                 "type": "zip",
-                "url": "https://api.github.com/repos/sebastianbergmann/recursion-context/zipball/a0e54bc9bf04e2c5b302236984cebc277631f0f1",
-                "reference": "a0e54bc9bf04e2c5b302236984cebc277631f0f1",
+                "url": "https://api.github.com/repos/sebastianbergmann/recursion-context/zipball/5b0cd723502bac3b006cbf3dbf7a1e3fcefe4fa8",
+                "reference": "5b0cd723502bac3b006cbf3dbf7a1e3fcefe4fa8",
                 "shasum": ""
             },
             "require": {
@@ -2888,20 +2896,20 @@
             ],
             "description": "Provides functionality to recursively process PHP variables",
             "homepage": "http://www.github.com/sebastianbergmann/recursion-context",
-            "time": "2017-03-07 15:09:59"
+            "time": "2017-03-03T06:23:57+00:00"
         },
         {
             "name": "sebastian/resource-operations",
-            "version": "dev-master",
+            "version": "1.0.0",
             "source": {
                 "type": "git",
                 "url": "https://github.com/sebastianbergmann/resource-operations.git",
-                "reference": "fadc83f7c41fb2924e542635fea47ae546816ece"
+                "reference": "ce990bb21759f94aeafd30209e8cfcdfa8bc3f52"
             },
             "dist": {
                 "type": "zip",
-                "url": "https://api.github.com/repos/sebastianbergmann/resource-operations/zipball/fadc83f7c41fb2924e542635fea47ae546816ece",
-                "reference": "fadc83f7c41fb2924e542635fea47ae546816ece",
+                "url": "https://api.github.com/repos/sebastianbergmann/resource-operations/zipball/ce990bb21759f94aeafd30209e8cfcdfa8bc3f52",
+                "reference": "ce990bb21759f94aeafd30209e8cfcdfa8bc3f52",
                 "shasum": ""
             },
             "require": {
@@ -2930,11 +2938,11 @@
             ],
             "description": "Provides a list of PHP built-in functions that operate on resources",
             "homepage": "https://www.github.com/sebastianbergmann/resource-operations",
-            "time": "2016-10-03 07:43:09"
+            "time": "2015-07-28T20:34:47+00:00"
         },
         {
             "name": "sebastian/version",
-            "version": "dev-master",
+            "version": "2.0.1",
             "source": {
                 "type": "git",
                 "url": "https://github.com/sebastianbergmann/version.git",
@@ -2973,7 +2981,7 @@
             ],
             "description": "Library that helps with managing the version number of Git-hosted PHP projects",
             "homepage": "https://github.com/sebastianbergmann/version",
-            "time": "2016-10-03 07:35:21"
+            "time": "2016-10-03T07:35:21+00:00"
         },
         {
             "name": "theseer/tokenizer",
@@ -3017,7 +3025,7 @@
         }
     ],
     "aliases": [],
-    "minimum-stability": "dev",
+    "minimum-stability": "stable",
     "stability-flags": [],
     "prefer-stable": false,
     "prefer-lowest": false,
diff --git a/css/mods-for-hesk-new.css b/css/mods-for-hesk-new.css
index d1dec79a..ce36e59a 100644
--- a/css/mods-for-hesk-new.css
+++ b/css/mods-for-hesk-new.css
@@ -178,6 +178,11 @@ button.dropdown-submit {
     min-width: 350px;
 }
 
+.installer-login-box {
+    width: 50%;
+    min-width: 350px;
+}
+
 .login-box-container {
     position: relative;
 }
diff --git a/install/ajax/get-migration-ajax.php b/install/ajax/get-migration-ajax.php
new file mode 100644
index 00000000..5e49928c
--- /dev/null
+++ b/install/ajax/get-migration-ajax.php
@@ -0,0 +1,12 @@
+<?php
+define('IN_SCRIPT', 1);
+define('HESK_PATH', '../../');
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'install/migrations/core.php');
+hesk_load_database_functions();
+
+$allMigrations = getAllMigrations();
+end($allMigrations);
+
+print json_encode(array("lastMigrationNumber" => key($allMigrations)));
\ No newline at end of file
diff --git a/install/ajax/process-migration.php b/install/ajax/process-migration.php
new file mode 100644
index 00000000..08c54fb3
--- /dev/null
+++ b/install/ajax/process-migration.php
@@ -0,0 +1,31 @@
+<?php
+define('IN_SCRIPT', 1);
+define('HESK_PATH', '../../');
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+hesk_load_database_functions();
+
+
+require(HESK_PATH . 'install/migrations/core.php');
+
+$allMigrations = getAllMigrations();
+$json = file_get_contents('php://input');
+$request = json_decode($json, true);
+
+/* @var $migration AbstractMigration */
+$migration = $allMigrations[$request['migrationNumber']];
+
+hesk_dbConnect();
+if ($request['direction'] === 'up') {
+    $migration->up($hesk_settings);
+} elseif ($request['direction'] === 'down') {
+    $migration->down($hesk_settings);
+} else {
+    output(array("message" => "Invalid direction provided"), 400);
+}
+
+function output($data, $response = 200, $header = "Content-Type: application/json") {
+    http_response_code($response);
+    header($header);
+    print json_encode($data);
+}
\ No newline at end of file
diff --git a/install/background.jpg b/install/background.jpg
new file mode 100644
index 00000000..60401312
Binary files /dev/null and b/install/background.jpg differ
diff --git a/install/database-validation.php b/install/database-validation.php
new file mode 100644
index 00000000..4b2b14ef
--- /dev/null
+++ b/install/database-validation.php
@@ -0,0 +1,290 @@
+<?php
+define('IN_SCRIPT', 1);
+define('HESK_PATH', '../');
+require(HESK_PATH . 'install/install_functions.inc.php');
+require(HESK_PATH . 'hesk_settings.inc.php');
+
+hesk_dbConnect();
+?>
+<html>
+<head>
+    <title>Mods For HESK Database Validation</title>
+    <link href="<?php echo HESK_PATH; ?>hesk_style.css?<?php echo HESK_NEW_VERSION; ?>" type="text/css" rel="stylesheet"/>
+    <link href="<?php echo HESK_PATH; ?>css/bootstrap.css?v=<?php echo $hesk_settings['hesk_version']; ?>"
+          type="text/css" rel="stylesheet"/>
+    <link href="<?php echo HESK_PATH; ?>css/bootstrap-theme.css?v=<?php echo $hesk_settings['hesk_version']; ?>"
+          type="text/css" rel="stylesheet"/>
+    <link href="//netdna.bootstrapcdn.com/font-awesome/4.3.0/css/font-awesome.min.css" rel="stylesheet">
+    <link href="<?php echo HESK_PATH; ?>css/hesk_newStyle.css" type="text/css" rel="stylesheet"/>
+    <script src="<?php echo HESK_PATH; ?>js/jquery-1.10.2.min.js"></script>
+    <script language="Javascript" type="text/javascript" src="<?php echo HESK_PATH; ?>js/bootstrap.min.js"></script>
+    <script language="Javascript" type="text/javascript"
+            src="<?php echo HESK_PATH; ?>js/modsForHesk-javascript.js"></script>
+</head>
+<body>
+<div class="headersm">Mods for HESK Database Validation</div>
+<div class="container">
+    <div class="page-header">
+        <h1>Mods for HESK Database Validation</h1>
+        <p>The database validation tool will check your database setup to ensure that everything is set up correctly.
+        As of this time, the database validator assumes you are running the latest version of Mods for HESK (<?php echo MODS_FOR_HESK_NEW_VERSION; ?>)</p>
+    </div>
+    <div class="panel panel-success" id="all-good" style="display: none">
+        <div class="panel-heading">
+            <h4>Success</h4>
+        </div>
+        <div class="panel-body text-center">
+            <i class="fa fa-check-circle fa-4x" style="color: green"></i><br>
+            <h4>Your database is valid</h4>
+        </div>
+    </div>
+    <div class="panel panel-danger" id="not-good" style="display: none">
+        <div class="panel-heading">
+            <h4>Failure</h4>
+        </div>
+        <div class="panel-body text-center">
+            <i class="fa fa-times-circle fa-4x" style="color: red"></i><br>
+            <h4>One or more columns / tables are not properly configured in your database. Please open a topic at the
+            <a href="https://developers.phpjunkyard.com/viewforum.php?f=19" target="_blank">PHP Junkyard Forums</a> with this information for assistance.</h4>
+        </div>
+    </div>
+    <div class="panel panel-default">
+        <div class="panel-heading">
+            <h4>Results</h4>
+        </div>
+        <table class="table table-striped">
+            <thead>
+            <tr>
+                <th>Database Change</th>
+                <th>Status</th>
+            </tr>
+            </thead>
+            <tbody>
+            <?php
+            $all_good = true;
+
+            output_header_row('1.0.0 - 1.3.x');
+            $all_good = run_table_check('statuses');
+            $all_good &= run_column_check('statuses', 'ID');
+            $all_good &= run_column_check('statuses', 'TextColor');
+            $all_good &= run_column_check('statuses', 'IsNewTicketStatus');
+            $all_good &= run_column_check('statuses', 'IsClosed');
+            $all_good &= run_column_check('statuses', 'IsClosedByClient');
+            $all_good &= run_column_check('statuses', 'IsCustomerReplyStatus');
+            $all_good &= run_column_check('statuses', 'IsStaffClosedOption');
+            $all_good &= run_column_check('statuses', 'IsStaffReopenedStatus');
+            $all_good &= run_column_check('statuses', 'IsDefaultStaffReplyStatus');
+            $all_good &= run_column_check('statuses', 'LockedTicketStatus');
+            output_header_row('1.5.0');
+            $all_good &= run_column_check('users', 'active');
+            output_header_row('1.6.0');
+            $all_good &= run_column_check('users', 'notify_note_unassigned');
+            $all_good &= run_table_check('settings');
+            output_header_row('1.7.0');
+            $all_good &= run_table_check('verified_emails');
+            $all_good &= run_table_check('pending_verification_emails');
+            $all_good &= run_table_check('stage_tickets');
+            output_header_row('2.2.0');
+            $all_good &= run_column_check('statuses', 'IsAutocloseOption');
+            $all_good &= run_column_check('statuses', 'Closable');
+            output_header_row('2.3.0');
+            $all_good &= run_column_check('service_messages', 'icon');
+            $all_good &= run_column_check('statuses', 'Key');
+            $all_good &= run_column_check('tickets', 'latitude');
+            $all_good &= run_column_check('tickets', 'longitude');
+            $all_good &= run_column_check('stage_tickets', 'latitude');
+            $all_good &= run_column_check('stage_tickets', 'longitude');
+            $all_good &= run_column_check('categories', 'manager');
+            $all_good &= run_column_check('users', 'permission_template');
+            $all_good &= run_table_check('permission_templates');
+            $all_good &= run_column_check('permission_templates', 'id');
+            $all_good &= run_column_check('permission_templates', 'name');
+            $all_good &= run_column_check('permission_templates', 'heskprivileges');
+            $all_good &= run_column_check('permission_templates', 'categories');
+            output_header_row('2.4.0');
+            $all_good &= run_table_check('quick_help_sections');
+            $all_good &= run_column_check('quick_help_sections', 'id');
+            $all_good &= run_column_check('quick_help_sections', 'location');
+            $all_good &= run_column_check('quick_help_sections', 'show');
+            $all_good &= run_table_check('text_to_status_xref');
+            $all_good &= run_column_check('text_to_status_xref', 'id');
+            $all_good &= run_column_check('text_to_status_xref', 'language');
+            $all_good &= run_column_check('text_to_status_xref', 'text');
+            $all_good &= run_column_check('text_to_status_xref', 'status_id');
+            $all_good &= run_column_check('statuses', 'sort');
+            $all_good &= run_column_check('attachments', 'download_count');
+            $all_good &= run_column_check('kb_attachments', 'download_count');
+            $all_good &= run_column_check('tickets', 'html');
+            $all_good &= run_column_check('stage_tickets', 'html');
+            $all_good &= run_column_check('replies', 'html');
+            output_header_row('2.5.0');
+            $all_good &= run_column_check('tickets', 'user_agent');
+            $all_good &= run_column_check('tickets', 'screen_resolution_width');
+            $all_good &= run_column_check('tickets', 'screen_resolution_height');
+            $all_good &= run_column_check('stage_tickets', 'user_agent');
+            $all_good &= run_column_check('stage_tickets', 'screen_resolution_width');
+            $all_good &= run_column_check('stage_tickets', 'screen_resolution_height');
+            output_header_row('2.6.0');
+            $all_good &= run_table_check('logging');
+            $all_good &= run_column_check('logging', 'id');
+            $all_good &= run_column_check('logging', 'username');
+            $all_good &= run_column_check('logging', 'message');
+            $all_good &= run_column_check('logging', 'severity');
+            $all_good &= run_column_check('logging', 'location');
+            $all_good &= run_column_check('logging', 'timestamp');
+            $all_good &= run_table_check('user_api_tokens');
+            $all_good &= run_column_check('user_api_tokens', 'id');
+            $all_good &= run_column_check('user_api_tokens', 'user_id');
+            $all_good &= run_column_check('user_api_tokens', 'token');
+            $all_good &= run_table_check('temp_attachment');
+            $all_good &= run_column_check('temp_attachment', 'id');
+            $all_good &= run_column_check('temp_attachment', 'file_name');
+            $all_good &= run_column_check('temp_attachment', 'saved_name');
+            $all_good &= run_column_check('temp_attachment', 'size');
+            $all_good &= run_column_check('temp_attachment', 'type');
+            $all_good &= run_column_check('temp_attachment', 'date_uploaded');
+            $all_good &= run_table_check('calendar_event');
+            $all_good &= run_column_check('calendar_event', 'id');
+            $all_good &= run_column_check('calendar_event', 'start');
+            $all_good &= run_column_check('calendar_event', 'end');
+            $all_good &= run_column_check('calendar_event', 'all_day');
+            $all_good &= run_column_check('calendar_event', 'name');
+            $all_good &= run_column_check('calendar_event', 'location');
+            $all_good &= run_column_check('calendar_event', 'comments');
+            $all_good &= run_column_check('calendar_event', 'category');
+            $all_good &= run_table_check('calendar_event_reminder');
+            $all_good &= run_column_check('calendar_event_reminder', 'id');
+            $all_good &= run_column_check('calendar_event_reminder', 'user_id');
+            $all_good &= run_column_check('calendar_event_reminder', 'event_id');
+            $all_good &= run_column_check('calendar_event_reminder', 'amount');
+            $all_good &= run_column_check('calendar_event_reminder', 'unit');
+            $all_good &= run_column_check('calendar_event_reminder', 'email_sent');
+            $all_good &= run_column_check('tickets', 'due_date');
+            $all_good &= run_column_check('tickets', 'overdue_email_sent');
+            $all_good &= run_column_check('categories', 'usage');
+            $all_good &= run_column_check('users', 'notify_overdue_unassigned');
+            $all_good &= run_column_check('users', 'default_calendar_view');
+            output_header_row('2.6.2');
+            $all_good &= run_column_check('stage_tickets', 'due_date');
+            $all_good &= run_column_check('stage_tickets', 'overdue_email_sent');
+            output_header_row('3.1.0');
+            $all_good &= run_column_check('categories', 'background_color');
+            $all_good &= run_column_check('categories', 'foreground_color');
+            $all_good &= run_column_check('categories', 'display_border_outline');
+            $all_good &= run_column_check('logging', 'stack_trace');
+            $all_good &= run_table_check('custom_nav_element');
+            $all_good &= run_column_check('custom_nav_element', 'id');
+            $all_good &= run_column_check('custom_nav_element', 'image_url');
+            $all_good &= run_column_check('custom_nav_element', 'font_icon');
+            $all_good &= run_column_check('custom_nav_element', 'place');
+            $all_good &= run_column_check('custom_nav_element', 'url');
+            $all_good &= run_column_check('custom_nav_element', 'sort');
+            $all_good &= run_table_check('custom_nav_element_to_text');
+            $all_good &= run_column_check('custom_nav_element_to_text', 'id');
+            $all_good &= run_column_check('custom_nav_element_to_text', 'nav_element_id');
+            $all_good &= run_column_check('custom_nav_element_to_text', 'language');
+            $all_good &= run_column_check('custom_nav_element_to_text', 'text');
+            $all_good &= run_column_check('custom_nav_element_to_text', 'subtext');
+            $all_good &= run_setting_check('admin_navbar_background');
+            $all_good &= run_setting_check('admin_navbar_background_hover');
+            $all_good &= run_setting_check('admin_navbar_text');
+            $all_good &= run_setting_check('admin_navbar_text_hover');
+            $all_good &= run_setting_check('admin_navbar_brand_background');
+            $all_good &= run_setting_check('admin_navbar_brand_background_hover');
+            $all_good &= run_setting_check('admin_navbar_brand_text');
+            $all_good &= run_setting_check('admin_navbar_brand_text_hover');
+            $all_good &= run_setting_check('admin_sidebar_background');
+            $all_good &= run_setting_check('admin_sidebar_background_hover');
+            $all_good &= run_setting_check('admin_sidebar_text');
+            $all_good &= run_setting_check('admin_sidebar_text_hover');
+            $all_good &= run_setting_check('admin_sidebar_font_weight');
+            $all_good &= run_setting_check('admin_sidebar_header_background');
+            $all_good &= run_setting_check('admin_sidebar_header_text');
+            output_header_row('3.2.0');
+            $all_good &= run_table_check('audit_trail');
+            $all_good &= run_table_check('audit_trail_to_replacement_values');
+            $all_good &= run_column_check('categories', 'mfh_description');
+            $all_good &= run_column_check('custom_fields', 'mfh_description');
+            $all_good &= run_setting_check('migrationNumber');
+
+            if ($all_good) {
+                echo "<script>$('#all-good').show()</script>";
+            } else {
+                echo "<script>$('#not-good').show()</script>";
+            }
+            ?>
+            </tbody>
+        </table>
+    </div>
+</div>
+</body>
+</html>
+<?php
+function run_setting_check($setting_name) {
+    global $hesk_settings;
+
+    $res = run_check("SELECT 1 FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = '{$setting_name}'");
+	$all_good = hesk_dbNumRows($res) > 0;
+
+    output_result('<b>Setting Exists</b>: ' . $setting_name, $all_good);
+
+    return $all_good !== false;
+}
+
+function run_table_check($table_name) {
+    return run_column_check($table_name, '1');
+}
+
+function run_column_check($table_name, $column_name) {
+    global $hesk_settings;
+
+    if ($column_name == '1') {
+        $all_good = run_check('SELECT ' . $column_name . ' FROM `' . $hesk_settings['db_pfix'] . $table_name . '` LIMIT 1');
+
+        output_result('<b>Table Exists</b>: ' . $table_name,
+            $all_good);
+    } else {
+        $all_good = run_check('SELECT `' . $column_name . '` FROM `' . $hesk_settings['db_pfix'] . $table_name . '` LIMIT 1');
+        output_result('<b>Column Exists</b>: ' . $table_name . '.' . $column_name,
+            $all_good);
+    }
+
+    return $all_good !== false;
+}
+
+function run_check($sql) {
+    global $hesk_last_query;
+    global $hesk_db_link;
+    if (function_exists('mysqli_connect')) {
+        if (!$hesk_db_link && !hesk_dbConnect()) {
+            return false;
+        }
+        $hesk_last_query = $sql;
+
+        return @mysqli_query($hesk_db_link, $sql);
+    } else {
+        if (!$hesk_db_link && !hesk_dbConnect()) {
+            return false;
+        }
+        $hesk_last_query = $sql;
+
+        return $res = @mysql_query($sql, $hesk_db_link);
+    }
+}
+
+function output_result($change_title, $success) {
+    $css_color = 'success';
+    $text = '<span data-toggle="tooltip" title="This looks good!"><i class="fa fa-check-circle"></i> Success</span>';
+    if (!$success) {
+        $css_color = 'danger';
+        $text = '<span data-toggle="tooltip" title="Oh no! Something isn\'t right."><i class="fa fa-times-circle"></i> Failure</span>';
+    }
+
+    $formatted_text = sprintf('<tr class="'.$css_color.'"><td>%s</td><td style="color: %s">%s</td></tr>', $change_title, $css_color, $text);
+
+    echo $formatted_text;
+}
+
+function output_header_row($text) {
+    echo '<tr><td colspan="2" style="font-size: 1.2em"><i class="fa fa-chevron-right"></i> ' . $text . '</td></tr>';
+}
\ No newline at end of file
diff --git a/install/index.php b/install/index.php
index 31b45f06..6ee2fc35 100644
--- a/install/index.php
+++ b/install/index.php
@@ -1,10 +1,204 @@
+<?php
+define('IN_SCRIPT', 1);
+define('HESK_PATH', '../');
+require(HESK_PATH . 'install/install_functions.inc.php');
+require(HESK_PATH . 'hesk_settings.inc.php');
+
+hesk_dbConnect();
+
+/*
+We have four possible installation scenarios:
+
+1. Fresh install - the user has never installed Mods for HESK before. Simply start at migration #0.
+2. Installed a really old version - we don't have a previous version to start from.
+3. Installed a recent version, but before migrations began - just pull the version # and use the dictionary below.
+4. Migration number present in the settings table. Take that number and run with it.
+ */
+
+$tableSql = hesk_dbQuery("SHOW TABLES LIKE '" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings'");
+$startingMigrationNumber = 1;
+if (hesk_dbNumRows($tableSql) > 0) {
+    // They have installed at LEAST to version 1.6.0. Just pull the version number OR migration number
+    $migrationNumberSql = hesk_dbQuery("SELECT `Value` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'migrationNumber'");
+    if ($migrationRow = hesk_dbFetchAssoc($migrationNumberSql)) {
+        $startingMigrationNumber = intval($migrationRow['Value']) + 1;
+    } else {
+        $versionSql = hesk_dbQuery("SELECT `Value` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'modsForHeskVersion'");
+        $versionRow = hesk_dbFetchAssoc($versionSql);
+
+        $migration_map = array(
+            // Pre-1.4.0 to 1.5.0 did not have a settings table
+            '1.6.0' =>  22, '1.6.1' =>  23, '1.7.0' =>  27, '2.0.0' =>  37, '2.0.1' =>  38, '2.1.0' =>  39, '2.1.1' =>  42,
+            '2.2.0' =>  47, '2.2.1' =>  48, '2.3.0' =>  68, '2.3.1' =>  69, '2.3.2' =>  70, '2.4.0' =>  86, '2.4.1' =>  87,
+            '2.4.2' =>  88, '2.5.0' =>  98, '2.5.1' =>  99, '2.5.2' => 100, '2.5.3' => 101, '2.5.4' => 102, '2.5.5' => 103,
+            '2.6.0' => 121, '2.6.1' => 122, '2.6.2' => 125, '2.6.3' => 126, '2.6.4' => 127, '3.0.0' => 132, '3.0.1' => 133,
+            '3.0.2' => 135, '3.0.3' => 136, '3.0.4' => 137, '3.0.5' => 138, '3.0.6' => 139, '3.0.7' => 140, '3.1.0' => 153,
+            '3.1.1' => 154
+        );
+        $startingMigrationNumber = $migration_map[$versionRow['Value']];
+    }
+} else {
+    // migration # => sql for checking
+    $versionChecks = array(
+        // 1.5.0 -> users.active
+        14 => "SHOW COLUMNS FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` LIKE 'active'",
+        // 1.4.1 -> denied_emails
+        11 => "SHOW TABLES LIKE '" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails'",
+        // 1.4.0 -> denied ips
+        9 => "SHOW TABLES LIKE '" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips'",
+        // Pre-1.4.0 but still something -> statuses
+        7 => "SHOW TABLES LIKE '" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses'"
+    );
+
+    foreach ($versionChecks as $migrationNumber => $sql) {
+        $rs = hesk_dbQuery($sql);
+        if (hesk_dbNumRows($rs) > 0) {
+            $startingMigrationNumber = $migrationNumber;
+            break;
+        }
+    }
+}
+
+$installMismatch = false;
+if (HESK_NEW_VERSION != $hesk_settings['hesk_version']) {
+    $installMismatch = true;
+}
+?>
 <html>
-    <head>
-        <title>Install | Redirecting...</title>
-    </head>
-    <body>
-        <script>
-            window.location.replace("mods-for-hesk/modsForHesk.php");
-        </script>
-    </body>
-</html>
+<head>
+    <title>Mods for HESK <?php echo MODS_FOR_HESK_NEW_VERSION; ?> Install / Upgrade</title>
+    <link href="<?php echo HESK_PATH; ?>css/bootstrap.css?v=<?php echo $hesk_settings['hesk_version']; ?>"
+          type="text/css" rel="stylesheet"/>
+    <link href="//netdna.bootstrapcdn.com/font-awesome/4.3.0/css/font-awesome.min.css" rel="stylesheet">
+    <link href="<?php echo HESK_PATH; ?>css/AdminLTE.min.css" type="text/css" rel="stylesheet">
+    <link href="<?php echo HESK_PATH; ?>css/mods-for-hesk-new.css" type="text/css" rel="stylesheet">
+    <link href="<?php echo HESK_PATH; ?>css/colors.css" type="text/css" rel="stylesheet">
+    <script src="<?php echo HESK_PATH; ?>js/jquery-1.10.2.min.js"></script>
+    <script language="Javascript" type="text/javascript" src="<?php echo HESK_PATH; ?>js/bootstrap.min.js"></script>
+    <script language="JavaScript" type="text/javascript" src="<?php echo HESK_PATH; ?>install/js/install-script.js"></script>
+    <style>
+        body, .login-box-background {
+            background: url('<?php echo HESK_PATH; ?>install/background.jpg') no-repeat center center fixed;
+            background-size: cover;
+        }
+    </style>
+</head>
+<body class="fixed" style="min-height: initial;">
+<div class="login-box installer-login-box">
+    <div class="login-box-container">
+        <div class="login-box-background"></div>
+        <div class="login-box-body">
+            <div class="login-logo">
+                <img src="<?php echo HESK_PATH; ?>install/logo.png" alt="Mods for HESK logo"><br>
+                <span id="header-text">
+                    <?php if ($installMismatch): ?>
+                    HESK Version Mismatch
+                    <?php else: ?>
+                    Thanks for choosing Mods for HESK.
+                    <?php endif; ?>
+                </span>
+            </div>
+            <?php if ($installMismatch): ?>
+            <div class="text-center">
+                <h4>You need to be running HESK 2.7.3 to install Mods for HESK. You currently have HESK <?php echo $hesk_settings['hesk_version']; ?>.</h4>
+            </div>
+            <?php else: // BEGIN INSTALL SCREENS ?>
+            <div data-step="intro" class="login-box-msg">
+                <h4>Let's get started.</h4>
+                <p>By continuing, you agree to the terms of the
+                    <a href="http://opensource.org/licenses/MIT" target="_blank">MIT License</a>.</p>
+                <!--<div class="checkbox">
+                    <label>
+                        <input type="checkbox" name="usage-stats" checked>
+                        Submit anonymous usage statistics (<a href="#" data-toggle="modal" data-target="#usage-modal">What's this?</a>)
+                    </label>
+                </div>-->
+            </div>
+            <div data-step="db-confirm" style="display: none">
+                <table class="table table-striped" style="background: #fff">
+                    <thead>
+                    <tr>
+                        <th colspan="4">Database Information / File Permissions</th>
+                    </tr>
+                    </thead>
+                    <tbody>
+                    <tr>
+                        <td>Database Host:</td>
+                        <td><?php echo $hesk_settings['db_host']; ?></td>
+                        <td>Database Name:</td>
+                        <td><?php echo $hesk_settings['db_name']; ?></td>
+                    </tr>
+                    <tr>
+                        <td>Database User:</td>
+                        <td><?php echo $hesk_settings['db_user']; ?></td>
+                        <td>Database Password:</td>
+                        <td><?php echo $hesk_settings['db_pass']; ?></td>
+                    </tr>
+                    <tr>
+                        <td>Database Prefix:</td>
+                        <td><?php echo $hesk_settings['db_pfix']; ?></td>
+                        <td>&nbsp;</td>
+                        <td>&nbsp;</td>
+                    </tr>
+                    </tbody>
+                </table>
+            </div>
+            <div data-step="install-or-update" class="text-center" style="display: none">
+                <div id="spinner">
+                    <i class="fa fa-spin fa-spinner fa-4x"></i>
+                    <h4>Initializing...</h4>
+                </div>
+                <div id="progress-bar" class="progress" style="display: none">
+                    <div class="progress-bar progress-bar-success progress-bar-striped active" role="progressbar" aria-valuenow="100" aria-valuemin="0" aria-valuemax="100"
+                         style="width: 0">
+                    </div>
+                </div>
+                <br>
+                <div id="error-block" class="well" style="display: none; font-family: 'Courier New', Courier, monospace">
+                </div>
+                <input type="hidden" name="starting-migration-number" value="<?php echo $startingMigrationNumber; ?>">
+            </div>
+            <div data-step="complete" class="text-center" style="display: none">
+                <i class="fa fa-check-circle fa-4x" style="color: green"></i><br><br>
+                <h4>Make sure to delete your <code>/install</code> folder and then proceed to your
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>">help desk</a>.</h4>
+                <br>
+            </div>
+            <?php // END INSTALL SCREENS ?>
+            <div id="buttons">
+                <div class="btn btn-primary" id="back-button" style="display: none;"><i class="fa fa-chevron-left"></i>&nbsp;&nbsp;&nbsp;Back</div>
+                <div class="btn btn-default dropdown-toggle" id="tools-button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">
+                    Tools <span class="caret"></span>
+                </div>
+                <ul class="dropdown-menu">
+                    <li><a href="<?php echo HESK_PATH; ?>install/database-validation.php"><i class="fa fa-check-circle"></i> Database Validator</a></li>
+                    <li><a href="<?php echo HESK_PATH; ?>install/uninstall.php"><i class="fa fa-trash"></i> Uninstall Mods for HESK</a></li>
+                </ul>
+                <div class="btn btn-primary pull-right" id="next-button">Next&nbsp;&nbsp;&nbsp;<i class="fa fa-chevron-right"></i></div>
+            </div>
+            <?php endif; ?>
+        </div>
+    </div>
+</div>
+<p id="hesk-path" style="display: none"><?php echo HESK_PATH; ?></p>
+<!--<div class="modal fade" id="usage-modal" tabindex="-1" role="dialog" aria-labelledby="usage-label">
+    <div class="modal-dialog" role="document">
+        <div class="modal-content">
+            <div class="modal-header">
+                <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
+                <h4 class="modal-title" id="usage-label">Submitting Anonymous Usage Statistics</h4>
+            </div>
+            <div class="modal-body">
+                <p>This option will send usage statistics and configuration to Mods for HESK developers.</p>
+                <p>Usage statistics are transmitted using SSL and help us improve future versions of Mods for HESK.</p>
+                <p>All the data is anonymized and no personal or sensitive information is being transmitted.</p>
+                <p>If you have questions, please open a <a href="https://developers.phpjunkyard.com/viewforum.php?f=19" target="_blank" rel="noreferrer">forum topic</a>.</p>
+            </div>
+            <div class="modal-footer">
+                <button type="button" class="btn btn-default" data-dismiss="modal">Close</button>
+            </div>
+        </div>
+    </div>
+</div>-->
+</body>
+</html>
\ No newline at end of file
diff --git a/install/install_functions.inc.php b/install/install_functions.inc.php
index a498ab67..9606199e 100644
--- a/install/install_functions.inc.php
+++ b/install/install_functions.inc.php
@@ -16,7 +16,7 @@ if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
 
 // We will be installing this HESK version:
 define('HESK_NEW_VERSION','2.7.3');
-define('MODS_FOR_HESK_NEW_VERSION','3.1.1');
+define('MODS_FOR_HESK_NEW_VERSION','3.2.0');
 define('REQUIRE_PHP_VERSION','5.3.0');
 define('REQUIRE_MYSQL_VERSION','5.0.7');
 
diff --git a/install/js/install-script.js b/install/js/install-script.js
new file mode 100644
index 00000000..d7c94334
--- /dev/null
+++ b/install/js/install-script.js
@@ -0,0 +1,158 @@
+var steps = [
+    {
+        name: 'intro',
+        text: 'Thanks for choosing Mods for HESK',
+        callback: undefined
+    },
+    {
+        name: 'db-confirm',
+        text: 'Confirm the information below',
+        callback: undefined
+    },
+    {
+        name: 'install-or-update',
+        text: 'Updating to the latest version...',
+        showBack: false,
+        showNext: false,
+        callback: installOrUpdate
+    },
+    {
+        name: 'complete',
+        text: 'Installation / Upgrade Complete',
+        showBack: false,
+        callback: undefined
+    }
+];
+
+$(document).ready(function() {
+    var currentStep = 0;
+
+    $('#next-button').click(function() {
+        goToStep(++currentStep);
+    });
+
+    $('#back-button').click(function() {
+        goToStep(--currentStep);
+    });
+});
+
+function goToStep(step) {
+    $('[data-step]').hide();
+    $('[data-step="' + steps[step].name + '"]').show();
+
+    if (step === 0) {
+        $('#tools-button').show();
+        $('#back-button').hide();
+    } else {
+        $('#tools-button').hide();
+        $('#back-button').show();
+    }
+
+    if (step === steps.length - 1) {
+        $('#next-button').hide();
+    } else {
+        $('#next-button').show();
+    }
+
+    // Back/Next button overrides
+    if (steps[step].showBack !== undefined && !steps[step].showBack) {
+        $('#back-button').hide();
+    }
+    if (steps[step].showNext !== undefined && !steps[step].showNext) {
+        console.log('hiding this');
+        $('#next-button').hide();
+    }
+
+    $('#header-text').text(steps[step].text);
+
+    if (steps[step].callback !== undefined) {
+        steps[step].callback();
+    }
+}
+
+function installOrUpdate() {
+    var startingMigrationNumber = parseInt($('input[name="starting-migration-number"]').val());
+
+    var heskPath = $('p#hesk-path').text();
+
+    $.ajax({
+        url: heskPath + 'install/ajax/get-migration-ajax.php',
+        method: 'GET',
+        success: function(data) {
+            data = JSON.parse(data);
+
+            $('[data-step="install-or-update"] > #spinner').hide();
+            $('[data-step="install-or-update"] > .progress').show();
+
+            // Recursive call that will increment by 1 each time
+            executeMigration(startingMigrationNumber, startingMigrationNumber, data.lastMigrationNumber, 'up');
+        }
+    })
+}
+
+function executeMigration(startingMigrationNumber, migrationNumber, latestMigrationNumber, direction) {
+    var heskPath = $('p#hesk-path').text();
+
+    $.ajax({
+        url: heskPath + 'install/ajax/process-migration.php',
+        method: 'POST',
+        data: JSON.stringify({
+            migrationNumber: migrationNumber,
+            direction: direction
+        }),
+        success: function(data) {
+            console.log('migrationNumber: ' + migrationNumber);
+            console.log('latestMigrationNumber: ' + latestMigrationNumber);
+            console.info('---');
+            if (migrationNumber === latestMigrationNumber || (migrationNumber === startingMigrationNumber && direction === 'down')) {
+                updateProgressBar(migrationNumber, latestMigrationNumber, direction === 'down', true);
+                console.log('%c Success! ', 'color: white; background-color: green; font-size: 2em');
+            } else {
+                updateProgressBar(migrationNumber, latestMigrationNumber, false, false);
+                var newMigrationNumber = direction === 'up' ? migrationNumber + 1 : migrationNumber - 1;
+                executeMigration(startingMigrationNumber, newMigrationNumber, latestMigrationNumber, direction);
+            }
+        },
+        error: function(response) {
+            try {
+                message = JSON.parse(response);
+            } catch (e) {
+                message = response.responseText;
+            }
+            $errorBlock = $('#error-block');
+            $errorBlock.html($errorBlock.html() + "<br><br>An error occurred! (Error Code: " + migrationNumber + ")<br>" + message).show();
+
+            updateProgressBar(migrationNumber, latestMigrationNumber, true, false);
+
+            if (direction === 'up') {
+                // Revert!
+                executeMigration(startingMigrationNumber, migrationNumber - 1, latestMigrationNumber, 'down');
+            } else {
+                console.error("I even failed to roll back. Yikes! :'(");
+            }
+            console.error(message);
+        }
+    })
+}
+
+function updateProgressBar(migrationNumber, latestMigrationNumber, isError, isFinished) {
+    var $progressBar = $('#progress-bar');
+
+    if (isError === true) {
+        $progressBar.find('.progress-bar').removeClass('progress-bar-success')
+            .removeClass('active')
+            .addClass('progress-bar-danger');
+
+        if (isFinished) {
+            var $errorBlock = $('#error-block');
+            $errorBlock.html($errorBlock.html() + '<br><br>Successfully reverted database to before the installation/update.');
+        }
+    } else {
+        var percentage = Math.round(migrationNumber / latestMigrationNumber * 100);
+        $progressBar.find('.progress-bar').css('width', percentage + '%');
+    }
+
+    if (isFinished && !isError) {
+        goToStep(steps.length - 1);
+    }
+}
\ No newline at end of file
diff --git a/install/js/migration-handler.js b/install/js/migration-handler.js
new file mode 100644
index 00000000..ba3793c6
--- /dev/null
+++ b/install/js/migration-handler.js
@@ -0,0 +1,14 @@
+function executeMigration(migrationNumber, direction, success, error) {
+    var heskPath = $('p#hesk-path').text();
+
+    $.ajax({
+        url: heskPath + 'install/ajax/process-migration.php',
+        method: 'POST',
+        data: JSON.stringify({
+            migrationNumber: migrationNumber,
+            direction: direction
+        }),
+        success: success(data),
+        error: error(data)
+    })
+}
\ No newline at end of file
diff --git a/install/js/uninstall-script.js b/install/js/uninstall-script.js
new file mode 100644
index 00000000..af0cad5c
--- /dev/null
+++ b/install/js/uninstall-script.js
@@ -0,0 +1,151 @@
+var steps = [
+    {
+        name: 'intro',
+        text: 'Uninstall',
+        callback: undefined
+    },
+    {
+        name: 'db-confirm',
+        text: 'Confirm the information below',
+        callback: undefined
+    },
+    {
+        name: 'uninstall',
+        text: 'Uninstalling...',
+        showBack: false,
+        showNext: false,
+        callback: uninstall
+    },
+    {
+        name: 'complete',
+        text: 'Uninstall Process Complete',
+        showBack: false,
+        callback: undefined
+    }
+];
+
+$(document).ready(function() {
+    var currentStep = 0;
+
+    $('#next-button').click(function() {
+        goToStep(++currentStep);
+    });
+
+    $('#back-button').click(function() {
+        goToStep(--currentStep);
+    });
+});
+
+function goToStep(step) {
+    $('[data-step]').hide();
+    $('[data-step="' + steps[step].name + '"]').show();
+
+    if (step === 0) {
+        $('#tools-button').show();
+        $('#back-button').hide();
+    } else {
+        $('#tools-button').hide();
+        $('#back-button').show();
+    }
+
+    if (step === steps.length - 1) {
+        $('#next-button').hide();
+    } else {
+        $('#next-button').show();
+    }
+
+    // Back/Next button overrides
+    if (steps[step].showBack !== undefined && !steps[step].showBack) {
+        $('#back-button').hide();
+    }
+    if (steps[step].showNext !== undefined && !steps[step].showNext) {
+        console.log('hiding this');
+        $('#next-button').hide();
+    }
+
+    $('#header-text').text(steps[step].text);
+
+    if (steps[step].callback !== undefined) {
+        steps[step].callback();
+    }
+}
+
+function uninstall() {
+    var startingMigrationNumber = parseInt($('input[name="starting-migration-number"]').val());
+
+    var heskPath = $('p#hesk-path').text();
+
+    $.ajax({
+        url: heskPath + 'install/ajax/get-migration-ajax.php',
+        method: 'GET',
+        success: function(data) {
+            data = JSON.parse(data);
+
+            $('[data-step="uninstall"] > #spinner').hide();
+            $('[data-step="uninstall"] > .progress').show();
+
+            // Recursive call that will increment by 1 each time
+            executeMigration(startingMigrationNumber, startingMigrationNumber, 1, 'down');
+        }
+    })
+}
+
+function executeMigration(startingMigrationNumber, migrationNumber, latestMigrationNumber, direction) {
+    var heskPath = $('p#hesk-path').text();
+
+    $.ajax({
+        url: heskPath + 'install/ajax/process-migration.php',
+        method: 'POST',
+        data: JSON.stringify({
+            migrationNumber: migrationNumber,
+            direction: direction
+        }),
+        success: function(data) {
+            console.log('migrationNumber: ' + migrationNumber);
+            console.log('latestMigrationNumber: ' + latestMigrationNumber);
+            console.info('---');
+            if (migrationNumber === latestMigrationNumber) {
+                updateProgressBar(startingMigrationNumber, migrationNumber, false, true);
+                console.log('%c Success! ', 'color: white; background-color: green; font-size: 2em');
+            } else {
+                updateProgressBar(startingMigrationNumber, migrationNumber, false, false);
+                var newMigrationNumber = direction === 'up' ? migrationNumber + 1 : migrationNumber - 1;
+                executeMigration(startingMigrationNumber, newMigrationNumber, latestMigrationNumber, direction);
+            }
+        },
+        error: function(response) {
+            try {
+                message = JSON.parse(response);
+            } catch (e) {
+                message = response.responseText;
+            }
+            $errorBlock = $('#error-block');
+            $errorBlock.html($errorBlock.html() + "<br><br>An error occurred! (Error Code: " + migrationNumber + ")<br>" + message).show();
+
+            updateProgressBar(startingMigrationNumber, migrationNumber, true, false);
+
+            console.error(message);
+        }
+    })
+}
+
+function updateProgressBar(startingMigrationNumber, migrationNumber, isError, isFinished) {
+    var $progressBar = $('#progress-bar');
+
+    if (isError === true) {
+        $progressBar.find('.progress-bar').removeClass('progress-bar-success')
+            .addClass('progress-bar-danger');
+
+        if (isFinished) {
+            var $errorBlock = $('#error-block');
+            $errorBlock.html($errorBlock.html() + '<br><br>Successfully reverted database to before uninstalling.');
+        }
+    } else {
+        var percentage = Math.round((startingMigrationNumber - migrationNumber) / startingMigrationNumber * 100);
+        $progressBar.find('.progress-bar').css('width', percentage + '%');
+    }
+
+    if (isFinished && !isError) {
+        goToStep(steps.length - 1);
+    }
+}
\ No newline at end of file
diff --git a/install/logo.png b/install/logo.png
new file mode 100644
index 00000000..5406b9ae
Binary files /dev/null and b/install/logo.png differ
diff --git a/install/migrations/AbstractMigration.php b/install/migrations/AbstractMigration.php
new file mode 100644
index 00000000..ea650203
--- /dev/null
+++ b/install/migrations/AbstractMigration.php
@@ -0,0 +1,47 @@
+<?php
+
+abstract class AbstractMigration {
+    abstract function up($hesk_settings);
+
+    abstract function down($hesk_settings);
+
+    function executeQuery($sql)
+    {
+        global $hesk_last_query;
+        global $hesk_db_link;
+        if (function_exists('mysqli_connect')) {
+
+            if (!$hesk_db_link && !hesk_dbConnect()) {
+                return false;
+            }
+
+            $hesk_last_query = $sql;
+
+            if ($res = @mysqli_query($hesk_db_link, $sql)) {
+                return $res;
+            } else {
+                http_response_code(500);
+                print "Could not execute query: $sql. MySQL said: " . mysqli_error($hesk_db_link);
+                die();
+            }
+        } else {
+            if (!$hesk_db_link && !hesk_dbConnect()) {
+                return false;
+            }
+
+            $hesk_last_query = $sql;
+
+            if ($res = @mysql_query($sql, $hesk_db_link)) {
+                return $res;
+            } else {
+                http_response_code(500);
+                print "Could not execute query: $sql. MySQL said: " . mysql_error();
+                die();
+            }
+        }
+    }
+
+    function updateVersion($version, $hesk_settings) {
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '{$version}' WHERE `Key` = 'modsForHeskVersion'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/AbstractUpdatableMigration.php b/install/migrations/AbstractUpdatableMigration.php
new file mode 100644
index 00000000..82dc6a3a
--- /dev/null
+++ b/install/migrations/AbstractUpdatableMigration.php
@@ -0,0 +1,27 @@
+<?php
+
+abstract class AbstractUpdatableMigration extends AbstractMigration {
+    private $migrationNumber;
+
+    function __construct($migrationNumber) {
+        $this->migrationNumber = $migrationNumber;
+    }
+
+    function up($hesk_settings) {
+        $this->innerUp($hesk_settings);
+
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '" . intval($this->migrationNumber) . "' 
+            WHERE `Key` = 'migrationNumber'");
+    }
+
+    abstract function innerUp($hesk_settings);
+
+    function down($hesk_settings) {
+        $this->innerDown($hesk_settings);
+
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '" . (intval($this->migrationNumber) - 1) . "' 
+            WHERE `Key` = 'migrationNumber'");
+    }
+
+    abstract function innerDown($hesk_settings);
+}
\ No newline at end of file
diff --git a/install/migrations/LegacyUpdateMigration.php b/install/migrations/LegacyUpdateMigration.php
new file mode 100644
index 00000000..ffbc9afb
--- /dev/null
+++ b/install/migrations/LegacyUpdateMigration.php
@@ -0,0 +1,19 @@
+<?php
+
+class LegacyUpdateMigration extends AbstractMigration {
+    private $upVersion;
+    private $downVersion;
+
+    public function __construct($upVersion, $downVersion) {
+        $this->upVersion = $upVersion;
+        $this->downVersion = $downVersion;
+    }
+
+    function up($hesk_settings) {
+        $this->updateVersion($this->upVersion, $hesk_settings);
+    }
+
+    function down($hesk_settings) {
+        $this->updateVersion($this->downVersion, $hesk_settings);
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/Pre140/Statuses/AddIntColumnUpDropTableDown.php b/install/migrations/Pre140/Statuses/AddIntColumnUpDropTableDown.php
new file mode 100644
index 00000000..b6bf841e
--- /dev/null
+++ b/install/migrations/Pre140/Statuses/AddIntColumnUpDropTableDown.php
@@ -0,0 +1,16 @@
+<?php
+
+namespace Pre140\Statuses;
+
+use AbstractMigration;
+
+class AddIntColumnUpDropTableDown extends AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `status_int` INT NOT NULL DEFAULT 0 AFTER `status`;");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/Pre140/Statuses/CreateStatusesTable.php b/install/migrations/Pre140/Statuses/CreateStatusesTable.php
new file mode 100644
index 00000000..0d7dbef7
--- /dev/null
+++ b/install/migrations/Pre140/Statuses/CreateStatusesTable.php
@@ -0,0 +1,28 @@
+<?php
+
+namespace Pre140\Statuses;
+
+
+class CreateStatusesTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (
+                      `ID` INT NOT NULL,
+                      `ShortNameContentKey` TEXT NOT NULL,
+                      `TicketViewContentKey` TEXT NOT NULL,
+                      `TextColor` TEXT NOT NULL,
+                      `IsNewTicketStatus` INT NOT NULL DEFAULT 0,
+                      `IsClosed` INT NOT NULL DEFAULT 0,
+                      `IsClosedByClient` INT NOT NULL DEFAULT 0,
+                      `IsCustomerReplyStatus` INT NOT NULL DEFAULT 0,
+                      `IsStaffClosedOption` INT NOT NULL DEFAULT 0,
+                      `IsStaffReopenedStatus` INT NOT NULL DEFAULT 0,
+                      `IsDefaultStaffReplyStatus` INT NOT NULL DEFAULT 0,
+                      `LockedTicketStatus` INT NOT NULL DEFAULT 0,
+                        PRIMARY KEY (`ID`))");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `status_int` INT NOT NULL AFTER `status`;");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/Pre140/Statuses/DropOldStatusColumn.php b/install/migrations/Pre140/Statuses/DropOldStatusColumn.php
new file mode 100644
index 00000000..eb41f6b6
--- /dev/null
+++ b/install/migrations/Pre140/Statuses/DropOldStatusColumn.php
@@ -0,0 +1,21 @@
+<?php
+
+namespace Pre140\Statuses;
+
+
+use AbstractMigration;
+
+class DropOldStatusColumn extends AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `status`");
+    }
+
+    function down($hesk_settings) {
+        $ticketsRS = $this->executeQuery("SELECT `id`, `status_int` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets`;");
+        while ($currentResult = hesk_dbFetchAssoc($ticketsRS)) {
+
+            $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `status_int` = '" . intval($currentResult['status']) . "' WHERE `id` = " . $currentResult['id']);
+        }
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/Pre140/Statuses/InsertStatusRecords.php b/install/migrations/Pre140/Statuses/InsertStatusRecords.php
new file mode 100644
index 00000000..37580121
--- /dev/null
+++ b/install/migrations/Pre140/Statuses/InsertStatusRecords.php
@@ -0,0 +1,33 @@
+<?php
+
+namespace Pre140\Statuses;
+
+
+class InsertStatusRecords extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
+		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
+	VALUES (0, 'open', 'open', '#FF0000', 1, 0, 0, 0, 0, 0, 0, 0);");
+
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
+		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
+	VALUES (1, 'wait_reply', 'wait_staff_reply', '#FF9933', 0, 0, 0, 1, 0, 1, 0, 0);");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
+		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
+	VALUES (2, 'replied', 'wait_cust_reply', '#0000FF', 0, 0, 0, 0, 0, 0, 1, 0);");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
+		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
+	VALUES (3, 'resolved', 'resolved', '#008000', 0, 1, 1, 0, 1, 0, 0, 1);");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
+		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
+	VALUES (4, 'in_progress', 'in_progress', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
+		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
+	VALUES (5, 'on_hold', 'on_hold', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/Pre140/Statuses/MoveStatusesToNewColumn.php b/install/migrations/Pre140/Statuses/MoveStatusesToNewColumn.php
new file mode 100644
index 00000000..ce64aced
--- /dev/null
+++ b/install/migrations/Pre140/Statuses/MoveStatusesToNewColumn.php
@@ -0,0 +1,20 @@
+<?php
+
+namespace Pre140\Statuses;
+
+use AbstractMigration;
+
+class MoveStatusesToNewColumn extends AbstractMigration {
+
+    function up($hesk_settings) {
+        $ticketsRS = $this->executeQuery("SELECT `id`, `status` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets`;");
+        while ($currentResult = hesk_dbFetchAssoc($ticketsRS)) {
+
+            $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `status_int` = " . $currentResult['status'] . " WHERE `id` = " . $currentResult['id']);
+        }
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` CHANGE COLUMN `status_int` `status` INT NOT NULL");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/Pre140/Statuses/RenameTempColumn.php b/install/migrations/Pre140/Statuses/RenameTempColumn.php
new file mode 100644
index 00000000..d1eec50f
--- /dev/null
+++ b/install/migrations/Pre140/Statuses/RenameTempColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace Pre140\Statuses;
+
+
+class RenameTempColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` CHANGE COLUMN `status_int` `status` INT NOT NULL");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `status`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/UpdateMigration.php b/install/migrations/UpdateMigration.php
new file mode 100644
index 00000000..2a585e69
--- /dev/null
+++ b/install/migrations/UpdateMigration.php
@@ -0,0 +1,21 @@
+<?php
+
+class UpdateMigration extends AbstractUpdatableMigration {
+    private $upVersion;
+    private $downVersion;
+
+    public function __construct($upVersion, $downVersion, $migrationNumber) {
+        parent::__construct($migrationNumber);
+
+        $this->upVersion = $upVersion;
+        $this->downVersion = $downVersion;
+    }
+
+    function innerUp($hesk_settings) {
+        $this->updateVersion($this->upVersion, $hesk_settings);
+    }
+
+    function innerDown($hesk_settings) {
+        $this->updateVersion($this->downVersion, $hesk_settings);
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/core.php b/install/migrations/core.php
new file mode 100644
index 00000000..4ede382e
--- /dev/null
+++ b/install/migrations/core.php
@@ -0,0 +1,217 @@
+<?php
+set_error_handler(function($errorNumber, $errorMessage, $errorFile, $errorLine) {
+    output("An error occurred: {$errorMessage} in {$errorFile} on {$errorLine}",
+        500,
+        "Content-Type: text/plain");
+});
+
+spl_autoload_register(function ($class) {
+    // USED FOR MIGRATIONS
+    $file = HESK_PATH . 'install/migrations/' . str_replace('\\', '/', $class) . '.php';
+
+    if (file_exists($file)) {
+        require($file);
+    } else {
+        output(array("message" => "{$file} not found!", 500));
+    }
+});
+
+function getAllMigrations() {
+    return array(
+        1 => new \Pre140\Statuses\AddIntColumnUpDropTableDown(),
+        2 => new \Pre140\Statuses\MoveStatusesToNewColumn(),
+        3 => new \Pre140\Statuses\DropOldStatusColumn(),
+        4 => new \Pre140\Statuses\RenameTempColumn(),
+        5 => new \Pre140\Statuses\CreateStatusesTable(),
+        6 => new \Pre140\Statuses\InsertStatusRecords(),
+        //1.4.0
+        7 => new \v140\AddAutorefreshColumn(),
+        8 => new \v140\AddDeniedIpsTable(),
+        //1.4.1
+        9 => new \v141\AddDeniedEmailsTable(),
+        10 => new \v141\AddTicketParentColumn(),
+        //1.5.0
+        11 => new \v150\AddActiveColumnToUser(),
+        12 => new \v150\AddCanManSettingsPermissionToUser(),
+        13 => new \v150\AddDefaultNotifyCustomerEmailPreference(),
+        //1.6.0
+        14 => new \v160\AddNotifyNoteUnassignedProperty(),
+        15 => new \v160\AddCanChangeNotificationSettingsPermission(),
+        16 => new \v160\AddEditInfoToNotes\AddEditDateColumn(),
+        17 => new \v160\AddEditInfoToNotes\AddNumberOfEditsColumn(),
+        18 => new \v160\AddNoteIdToAttachments(),
+        19 => new \v160\ModifyTicketIdOnAttachments(),
+        20 => new \v160\CreateSettingsTable(),
+        21 => new \v160\InsertVersionRecord(),
+        //1.6.1
+        22 => new LegacyUpdateMigration('1.6.1', '1.6.0'),
+        //1.7.0
+        23 => new \v170\CreateVerifiedEmailsTable(),
+        24 => new \v170\CreatePendingVerificationEmailsTable(),
+        25 => new \v170\CreateStageTicketsTable(),
+        26 => new LegacyUpdateMigration('1.7.0', '1.6.1'),
+        //2.0.0
+        27 => new \v200\RemoveNoteIdFromAttachments(),
+        28 => new \v200\RemoveEditInfoFromNotes\DropEditDate(),
+        29 => new \v200\RemoveEditInfoFromNotes\DropNumberOfEditsColumn(),
+        30 => new \v200\RemoveDefaultNotifyCustomerEmailPreference(),
+        31 => new \v200\AddMissingKeyToTickets(),
+        32 => new \v200\MigrateIpAndEmailBans\InsertIpBans(),
+        33 => new \v200\MigrateIpAndEmailBans\InsertEmailBans(),
+        34 => new \v200\MigrateIpAndEmailBans\DropOldEmailBansTable(),
+        35 => new \v200\MigrateIpAndEmailBans\DropOldIpBansTable(),
+        36 => new LegacyUpdateMigration('2.0.0', '1.7.0'),
+        //2.0.1
+        37 => new LegacyUpdateMigration('2.0.1', '2.0.0'),
+        //2.1.0
+        38 => new LegacyUpdateMigration('2.1.0', '2.0.1'),
+        //2.1.1
+        39 => new \v211\FixStageTicketsTable\ChangeDtColumnType(),
+        40 => new \v211\FixStageTicketsTable\FixStageTicketsTable(),
+        41 => new LegacyUpdateMigration('2.1.1', '2.1.0'),
+        //2.2.0
+        42 => new \v220\AddIsAutocloseOptionToStatuses\AddNewColumn(),
+        43 => new \v220\AddIsAutocloseOptionToStatuses\SetDefaultValue(),
+        44 => new \v220\AddClosableColumnToStatuses\AddNewColumn(),
+        45 => new \v220\AddClosableColumnToStatuses\SetDefaultValue(),
+        46 => new LegacyUpdateMigration('2.2.0', '2.1.1'),
+        //2.2.1
+        47 => new LegacyUpdateMigration('2.2.1', '2.2.0'),
+        //2.3.0
+        48 => new \v230\AddIconToServiceMessages(),
+        49 => new \v230\ConsolidateStatusColumns\AddKeyColumn(),
+        50 => new \v230\ConsolidateStatusColumns\SetNewKeyColumnValue(),
+        51 => new \v230\ConsolidateStatusColumns\DropShortNameColumn(),
+        52 => new \v230\ConsolidateStatusColumns\DropTicketViewContentKeyColumn(),
+        53 => new \v230\AddCoordinatesToTickets\AddLatitudeToTickets(),
+        54 => new \v230\AddCoordinatesToTickets\AddLongitudeToTickets(),
+        55 => new \v230\AddCoordinatesToTickets\AddLatitudeToStageTickets(),
+        56 => new \v230\AddCoordinatesToTickets\AddLongitudeToStageTickets(),
+        57 => new \v230\AddCategoryManager(),
+        58 => new \v230\MovePermissionsToHeskPrivilegesColumn\CopyCanManSettings(),
+        59 => new \v230\MovePermissionsToHeskPrivilegesColumn\CopyCanChangeNotificationSettings(),
+        60 => new \v230\MovePermissionsToHeskPrivilegesColumn\DropCanManSettingsColumn(),
+        61 => new \v230\MovePermissionsToHeskPrivilegesColumn\DropCanChangeNotificationSettingsColumn(),
+        62 => new \v230\CreatePermissionTemplates\AddPermissionTemplateColumn(),
+        63 => new \v230\CreatePermissionTemplates\CreatePermissionTemplatesTable(),
+        64 => new \v230\CreatePermissionTemplates\InsertAdminPermissionTemplate(),
+        65 => new \v230\CreatePermissionTemplates\InsertStaffPermissionTemplate(),
+        66 => new \v230\CreatePermissionTemplates\UpdateAdminUsersTemplate(),
+        67 => new LegacyUpdateMigration('2.3.0', '2.2.1'),
+        //2.3.1
+        68 => new LegacyUpdateMigration('2.3.1', '2.3.0'),
+        //2.3.2
+        69 => new LegacyUpdateMigration('2.3.2', '2.3.1'),
+        //2.4.0
+        70 => new \v240\CreateQuickHelpSections\CreateTable(),
+        71 => new \v240\CreateQuickHelpSections\InsertCreateTicketRecord(),
+        72 => new \v240\CreateQuickHelpSections\InsertKnowledgebaseRecord(),
+        73 => new \v240\CreateQuickHelpSections\InsertStaffCreateTicketRecord(),
+        74 => new \v240\CreateQuickHelpSections\InsertViewTicketFormRecord(),
+        75 => new \v240\CreateQuickHelpSections\InsertViewTicketRecord(),
+        76 => new \v240\CreateNewStatusNameTable\CreateTextToStatusXrefTable(),
+        77 => new \v240\CreateNewStatusNameTable\AddSortColumnToStatuses(),
+        78 => new \v240\CreateNewStatusNameTable\UpdateSortValues(),
+        79 => new \v240\CreateNewStatusNameTable\InsertTextToStatusXrefValues(),
+        80 => new \v240\AddDownloadCountToAttachments\AddToAttachmentsTable(),
+        81 => new \v240\AddDownloadCountToAttachments\AddToKBAttachmentsTable(),
+        82 => new \v240\AddHtmlColumnToTickets\UpdateTicketsTable(),
+        83 => new \v240\AddHtmlColumnToTickets\UpdateStageTicketsTable(),
+        84 => new \v240\AddHtmlColumnToTickets\UpdateRepliesTable(),
+        85 => new LegacyUpdateMigration('2.4.0', '2.3.2'),
+        //2.4.1
+        86 => new LegacyUpdateMigration('2.4.1', '2.4.0'),
+        //2.4.2
+        87 => new LegacyUpdateMigration('2.4.2', '2.4.1'),
+        //2.5.0
+        88 => new \v250\MigrateSettingsToDatabase(),
+        89 => new \v250\AddUserAgentAndScreenResToTickets\AddUserAgentToTickets(),
+        90 => new \v250\AddUserAgentAndScreenResToTickets\AddUserAgentToStageTickets(),
+        91 => new \v250\AddUserAgentAndScreenResToTickets\AddScreenResWidthToTickets(),
+        92 => new \v250\AddUserAgentAndScreenResToTickets\AddScreenResHeightToTickets(),
+        93 => new \v250\AddUserAgentAndScreenResToTickets\AddScreenResWidthToStageTickets(),
+        94 => new \v250\AddUserAgentAndScreenResToTickets\AddScreenResHeightToStageTickets(),
+        95 => new \v250\AddUserAgentAndScreenResToTickets\InsertSetting(),
+        96 => new \v250\AddNavbarTitleUrl(),
+        97 => new LegacyUpdateMigration('2.5.0', '2.4.2'),
+        //2.5.1
+        98 => new LegacyUpdateMigration('2.5.1', '2.5.0'),
+        //2.5.2
+        99 => new LegacyUpdateMigration('2.5.2', '2.5.1'),
+        //2.5.3
+        100 => new LegacyUpdateMigration('2.5.3', '2.5.2'),
+        //2.5.4
+        101 => new LegacyUpdateMigration('2.5.4', '2.5.3'),
+        //2.5.5
+        102 => new LegacyUpdateMigration('2.5.5', '2.5.4'),
+        //2.6.0
+        103 => new \v260\AddApiTables\CreateTable(),
+        104 => new \v260\AddApiTables\InsertSetting(),
+        105 => new \v260\AddLoggingTable(),
+        106 => new \v260\AddTempAttachmentTable(),
+        107 => new \v260\AddCalendarModule\CreateCalendarEventTable(),
+        108 => new \v260\AddCalendarModule\CreateCalendarEventReminderTable(),
+        109 => new \v260\AddCalendarModule\AddDueDateColumnToTickets(),
+        110 => new \v260\AddCalendarModule\AddOverdueEmailSentColumnToTickets(),
+        111 => new \v260\AddCalendarModule\AddColorColumnToCategories(),
+        112 => new \v260\AddCalendarModule\AddUsageColumnToCategories(),
+        113 => new \v260\AddCalendarModule\AddNotifyOverdueUnassignedColumnToUsers(),
+        114 => new \v260\AddCalendarModule\AddDefaultCalendarViewToUsers(),
+        115 => new \v260\AddCalendarModule\InsertEnableCalendarSetting(),
+        116 => new \v260\AddCalendarModule\InsertFirstDayOfWeekSetting(),
+        117 => new \v260\AddCalendarModule\InsertDefaultCalendarViewSetting(),
+        118 => new \v260\AddPrimaryKeyToSettings(),
+        119 => new \v260\ConvertStatusPropertiesToInts(),
+        120 => new LegacyUpdateMigration('2.6.0', '2.5.5'),
+        //2.6.1
+        121 => new LegacyUpdateMigration('2.6.1', '2.6.0'),
+        //2.6.2
+        122 => new \v262\AddMissingColumnsToStageTickets\AddDueDateColumn(),
+        123 => new \v262\AddMissingColumnsToStageTickets\AddOverdueEmailSentColumn(),
+        124 => new LegacyUpdateMigration('2.6.2', '2.6.1'),
+        //2.6.3
+        125 => new LegacyUpdateMigration('2.6.3', '2.6.2'),
+        //2.6.4
+        126 => new LegacyUpdateMigration('2.6.4', '2.6.3'),
+        //3.0.0
+        127 => new \v300\MigrateHeskCustomStatuses(),
+        128 => new \v300\MigrateAutorefreshOption\UpdateFromOldValue(),
+        129 => new \v300\MigrateAutorefreshOption\DropOldColumn(),
+        130 => new \v300\AddColorSchemeSetting(),
+        131 => new LegacyUpdateMigration('3.0.0', '2.6.4'),
+        //3.0.1
+        132 => new LegacyUpdateMigration('3.0.1', '3.0.0'),
+        //3.0.2
+        133 => new \v302\AddMissingCustomFields(),
+        134 => new LegacyUpdateMigration('3.0.2', '3.0.1'),
+        //3.0.3 - 3.0.7
+        135 => new LegacyUpdateMigration('3.0.3', '3.0.2'),
+        136 => new LegacyUpdateMigration('3.0.4', '3.0.3'),
+        137 => new LegacyUpdateMigration('3.0.5', '3.0.4'),
+        138 => new LegacyUpdateMigration('3.0.6', '3.0.5'),
+        139 => new LegacyUpdateMigration('3.0.7', '3.0.6'),
+        //3.1.0
+        140 => new \v310\AddStackTraceToLogs(),
+        141 => new \v310\AddCustomNavElements\CreateCustomNavElementTable(),
+        142 => new \v310\AddCustomNavElements\CreateCustomNavElementToTextTable(),
+        143 => new \v310\AddMoreColorOptionsToCategories\AddForegroundColor(),
+        144 => new \v310\AddMoreColorOptionsToCategories\AddDisplayBorderOutline(),
+        145 => new \v310\AddMoreColorOptionsToCategories\AddBackgroundColor(),
+        146 => new \v310\AddNewLoginSettings\AddLoginBackgroundType(),
+        147 => new \v310\AddNewLoginSettings\AddLoginBackground(),
+        148 => new \v310\AddNewLoginSettings\AddLoginBoxHeader(),
+        149 => new \v310\AddNewLoginSettings\AddLoginBoxHeaderImage(),
+        150 => new \v310\AddApiUrlRewriteSetting(),
+        151 => new \v310\ConvertPresetToIndividualColors(),
+        152 => new LegacyUpdateMigration('3.1.0', '3.0.7'),
+        //3.1.1
+        153 => new LegacyUpdateMigration('3.1.1', '3.1.0'),
+        //3.2.0
+        154 => new \v320\AddDescriptionToCategoriesAndCustomFields\AddDescriptionToCategories(),
+        155 => new \v320\AddDescriptionToCategoriesAndCustomFields\AddDescriptionToCustomFields(),
+        156 => new \v320\AddAuditTrail\CreateAuditTrailTable(),
+        157 => new \v320\AddAuditTrail\CreateAuditTrailToReplacementValuesTable(),
+        158 => new \v320\AddMigrationSetting(),
+        159 => new UpdateMigration('3.2.0', '3.1.1', 159),
+    );
+}
\ No newline at end of file
diff --git a/install/migrations/v140/AddAutorefreshColumn.php b/install/migrations/v140/AddAutorefreshColumn.php
new file mode 100644
index 00000000..19efc3cd
--- /dev/null
+++ b/install/migrations/v140/AddAutorefreshColumn.php
@@ -0,0 +1,16 @@
+<?php
+
+namespace v140;
+
+use AbstractMigration;
+
+class AddAutorefreshColumn extends AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `autorefresh` BIGINT NOT NULL DEFAULT 0 AFTER `replies`;");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `autorefresh`;");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v140/AddDeniedIpsTable.php b/install/migrations/v140/AddDeniedIpsTable.php
new file mode 100644
index 00000000..7d6f702e
--- /dev/null
+++ b/install/migrations/v140/AddDeniedIpsTable.php
@@ -0,0 +1,17 @@
+<?php
+
+namespace v140;
+
+
+class AddDeniedIpsTable extends \AbstractMigration {
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips` (
+	  `ID` INT NOT NULL PRIMARY KEY AUTO_INCREMENT,
+	  `RangeStart` VARCHAR(100) NOT NULL,
+	  `RangeEnd` VARCHAR(100) NOT NULL)");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v141/AddDeniedEmailsTable.php b/install/migrations/v141/AddDeniedEmailsTable.php
new file mode 100644
index 00000000..0f5d804c
--- /dev/null
+++ b/install/migrations/v141/AddDeniedEmailsTable.php
@@ -0,0 +1,16 @@
+<?php
+
+namespace v141;
+
+class AddDeniedEmailsTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails` (
+            ID INT NOT NULL PRIMARY KEY AUTO_INCREMENT, 
+            Email VARCHAR(100) NOT NULL);");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v141/AddTicketParentColumn.php b/install/migrations/v141/AddTicketParentColumn.php
new file mode 100644
index 00000000..91e0f422
--- /dev/null
+++ b/install/migrations/v141/AddTicketParentColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v141;
+
+
+class AddTicketParentColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `parent` MEDIUMINT(8) NULL AFTER `custom20`;");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `parent`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v150/AddActiveColumnToUser.php b/install/migrations/v150/AddActiveColumnToUser.php
new file mode 100644
index 00000000..efad4777
--- /dev/null
+++ b/install/migrations/v150/AddActiveColumnToUser.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v150;
+
+
+class AddActiveColumnToUser extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `active` ENUM('0', '1') NOT NULL DEFAULT '1'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `active`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v150/AddCanManSettingsPermissionToUser.php b/install/migrations/v150/AddCanManSettingsPermissionToUser.php
new file mode 100644
index 00000000..ca726a4c
--- /dev/null
+++ b/install/migrations/v150/AddCanManSettingsPermissionToUser.php
@@ -0,0 +1,14 @@
+<?php
+
+namespace v150;
+
+
+class AddCanManSettingsPermissionToUser extends \AbstractMigration {
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `can_manage_settings` ENUM('0', '1') NOT NULL DEFAULT '1'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `can_manage_settings`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v150/AddDefaultNotifyCustomerEmailPreference.php b/install/migrations/v150/AddDefaultNotifyCustomerEmailPreference.php
new file mode 100644
index 00000000..9bbcf5fe
--- /dev/null
+++ b/install/migrations/v150/AddDefaultNotifyCustomerEmailPreference.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v150;
+
+
+class AddDefaultNotifyCustomerEmailPreference extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `default_notify_customer_email` ENUM ('0', '1') NOT NULL DEFAULT '1'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `default_notify_customer_email`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v160/AddCanChangeNotificationSettingsPermission.php b/install/migrations/v160/AddCanChangeNotificationSettingsPermission.php
new file mode 100644
index 00000000..32a30b4b
--- /dev/null
+++ b/install/migrations/v160/AddCanChangeNotificationSettingsPermission.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v160;
+
+
+class AddCanChangeNotificationSettingsPermission extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `can_change_notification_settings` ENUM('0', '1') NOT NULL DEFAULT '1'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `can_change_notification_settings`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v160/AddEditInfoToNotes/AddEditDateColumn.php b/install/migrations/v160/AddEditInfoToNotes/AddEditDateColumn.php
new file mode 100644
index 00000000..d802396a
--- /dev/null
+++ b/install/migrations/v160/AddEditInfoToNotes/AddEditDateColumn.php
@@ -0,0 +1,14 @@
+<?php
+
+namespace v160\AddEditInfoToNotes;
+
+class AddEditDateColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` ADD COLUMN `edit_date` DATETIME NULL");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` DROP COLUMN `edit_date`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v160/AddEditInfoToNotes/AddNumberOfEditsColumn.php b/install/migrations/v160/AddEditInfoToNotes/AddNumberOfEditsColumn.php
new file mode 100644
index 00000000..865670dd
--- /dev/null
+++ b/install/migrations/v160/AddEditInfoToNotes/AddNumberOfEditsColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v160\AddEditInfoToNotes;
+
+
+class AddNumberOfEditsColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` ADD COLUMN `number_of_edits` INT NOT NULL DEFAULT 0");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` DROP COLUMN `number_of_edits`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v160/AddNoteIdToAttachments.php b/install/migrations/v160/AddNoteIdToAttachments.php
new file mode 100644
index 00000000..eb7fb080
--- /dev/null
+++ b/install/migrations/v160/AddNoteIdToAttachments.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v160;
+
+
+class AddNoteIdToAttachments extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` ADD COLUMN `note_id` INT NULL AFTER `ticket_id`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` DROP COLUMN `note_id`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v160/AddNotifyNoteUnassignedProperty.php b/install/migrations/v160/AddNotifyNoteUnassignedProperty.php
new file mode 100644
index 00000000..92f39262
--- /dev/null
+++ b/install/migrations/v160/AddNotifyNoteUnassignedProperty.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v160;
+
+
+class AddNotifyNoteUnassignedProperty extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `notify_note_unassigned` ENUM('0', '1') NOT NULL DEFAULT '0'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `notify_note_unassigned`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v160/CreateSettingsTable.php b/install/migrations/v160/CreateSettingsTable.php
new file mode 100644
index 00000000..d7ee32c6
--- /dev/null
+++ b/install/migrations/v160/CreateSettingsTable.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v160;
+
+
+class CreateSettingsTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key` NVARCHAR(200) NOT NULL, `Value` NVARCHAR(200) NOT NULL)");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v160/InsertVersionRecord.php b/install/migrations/v160/InsertVersionRecord.php
new file mode 100644
index 00000000..c99b47d8
--- /dev/null
+++ b/install/migrations/v160/InsertVersionRecord.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v160;
+
+
+class InsertVersionRecord extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('modsForHeskVersion', '1.6.0')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'modsForHeskVersion'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v160/ModifyTicketIdOnAttachments.php b/install/migrations/v160/ModifyTicketIdOnAttachments.php
new file mode 100644
index 00000000..65cf4f16
--- /dev/null
+++ b/install/migrations/v160/ModifyTicketIdOnAttachments.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v160;
+
+
+class ModifyTicketIdOnAttachments extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` MODIFY COLUMN `ticket_id` VARCHAR(13) NULL");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` MODIFY COLUMN `ticket_id` VARCHAR(13) NOT NULL DEFAULT ''");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v170/CreatePendingVerificationEmailsTable.php b/install/migrations/v170/CreatePendingVerificationEmailsTable.php
new file mode 100644
index 00000000..4b9af7b7
--- /dev/null
+++ b/install/migrations/v170/CreatePendingVerificationEmailsTable.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v170;
+
+
+class CreatePendingVerificationEmailsTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "pending_verification_emails` (`Email` VARCHAR(255) NOT NULL, `ActivationKey` VARCHAR(500) NOT NULL)");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "pending_verification_emails`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v170/CreateStageTicketsTable.php b/install/migrations/v170/CreateStageTicketsTable.php
new file mode 100644
index 00000000..17b62a26
--- /dev/null
+++ b/install/migrations/v170/CreateStageTicketsTable.php
@@ -0,0 +1,65 @@
+<?php
+
+namespace v170;
+
+
+class CreateStageTicketsTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` (
+          `id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
+          `trackid` varchar(13) COLLATE utf8_unicode_ci NOT NULL,
+          `name` varchar(50) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+          `email` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+          `category` smallint(5) unsigned NOT NULL DEFAULT '1',
+          `priority` enum('0','1','2','3') COLLATE utf8_unicode_ci NOT NULL DEFAULT '3',
+          `subject` varchar(70) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+          `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `dt` timestamp NOT NULL DEFAULT '2000-01-01 00:00:00',
+          `lastchange` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+          `ip` varchar(46) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+          `language` varchar(50) COLLATE utf8_unicode_ci DEFAULT NULL,
+          `status` int(11) NOT NULL DEFAULT '0',
+          `owner` smallint(5) unsigned NOT NULL DEFAULT '0',
+          `time_worked` time NOT NULL DEFAULT '00:00:00',
+          `lastreplier` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+          `replierid` smallint(5) unsigned DEFAULT NULL,
+          `archive` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+          `locked` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+          `attachments` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `merged` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `history` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom1` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom2` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom3` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom4` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom5` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom6` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom7` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom8` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom9` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom10` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom11` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom12` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom13` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom14` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom15` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom16` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom17` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom18` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom19` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `custom20` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+          `parent` mediumint(8) DEFAULT NULL,
+          PRIMARY KEY (`id`),
+          KEY `trackid` (`trackid`),
+          KEY `archive` (`archive`),
+          KEY `categories` (`category`),
+          KEY `statuses` (`status`),
+          KEY `owner` (`owner`)
+        )");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v170/CreateVerifiedEmailsTable.php b/install/migrations/v170/CreateVerifiedEmailsTable.php
new file mode 100644
index 00000000..4f0e5a13
--- /dev/null
+++ b/install/migrations/v170/CreateVerifiedEmailsTable.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v170;
+
+class CreateVerifiedEmailsTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "verified_emails` (`Email` VARCHAR(255) NOT NULL)");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "verified_emails`");
+    }
+
+}
\ No newline at end of file
diff --git a/install/migrations/v200/AddMissingKeyToTickets.php b/install/migrations/v200/AddMissingKeyToTickets.php
new file mode 100644
index 00000000..75c32d9a
--- /dev/null
+++ b/install/migrations/v200/AddMissingKeyToTickets.php
@@ -0,0 +1,19 @@
+<?php
+
+namespace v200;
+
+
+class AddMissingKeyToTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $keyRs = $this->executeQuery("SHOW KEYS FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` WHERE Key_name='statuses'");
+        if (hesk_dbNumRows($keyRs) == 0) {
+            //-- Add the key
+            $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD KEY `statuses` (`status`)");
+        }
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP INDEX `statuses`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v200/MigrateIpAndEmailBans/DropOldEmailBansTable.php b/install/migrations/v200/MigrateIpAndEmailBans/DropOldEmailBansTable.php
new file mode 100644
index 00000000..b1b43be9
--- /dev/null
+++ b/install/migrations/v200/MigrateIpAndEmailBans/DropOldEmailBansTable.php
@@ -0,0 +1,17 @@
+<?php
+
+namespace v200\MigrateIpAndEmailBans;
+
+
+class DropOldEmailBansTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails` (
+            ID INT NOT NULL PRIMARY KEY AUTO_INCREMENT, 
+            Email VARCHAR(100) NOT NULL);");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v200/MigrateIpAndEmailBans/DropOldIpBansTable.php b/install/migrations/v200/MigrateIpAndEmailBans/DropOldIpBansTable.php
new file mode 100644
index 00000000..fa4b3ebf
--- /dev/null
+++ b/install/migrations/v200/MigrateIpAndEmailBans/DropOldIpBansTable.php
@@ -0,0 +1,18 @@
+<?php
+
+namespace v200\MigrateIpAndEmailBans;
+
+
+class DropOldIpBansTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips` (
+          `ID` INT NOT NULL PRIMARY KEY AUTO_INCREMENT,
+          `RangeStart` VARCHAR(100) NOT NULL,
+          `RangeEnd` VARCHAR(100) NOT NULL)");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v200/MigrateIpAndEmailBans/InsertEmailBans.php b/install/migrations/v200/MigrateIpAndEmailBans/InsertEmailBans.php
new file mode 100644
index 00000000..e41840e7
--- /dev/null
+++ b/install/migrations/v200/MigrateIpAndEmailBans/InsertEmailBans.php
@@ -0,0 +1,21 @@
+<?php
+
+namespace v200\MigrateIpAndEmailBans;
+
+class InsertEmailBans extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $emailBanRS = $this->executeQuery("SELECT `Email` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails`");
+        while ($row = hesk_dbFetchAssoc($emailBanRS)) {
+            $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "banned_emails` (`email`, `banned_by`, `dt`)
+                VALUES ('" . hesk_dbEscape($row['Email']) . "', 1, NOW())");
+        }
+    }
+
+    function down($hesk_settings) {
+        $emails = $this->executeQuery("SELECT `email` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "banned_emails`");
+        while ($row = hesk_dbFetchAssoc($emails)) {
+            $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails` (Email) VALUES ('" . hesk_dbEscape($row['email']) . "')");
+        }
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v200/MigrateIpAndEmailBans/InsertIpBans.php b/install/migrations/v200/MigrateIpAndEmailBans/InsertIpBans.php
new file mode 100644
index 00000000..66d76b8c
--- /dev/null
+++ b/install/migrations/v200/MigrateIpAndEmailBans/InsertIpBans.php
@@ -0,0 +1,25 @@
+<?php
+
+namespace v200\MigrateIpAndEmailBans;
+
+
+class InsertIpBans extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $ipBanRS = $this->executeQuery("SELECT `RangeStart`, `RangeEnd` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips`");
+        while ($row = hesk_dbFetchAssoc($ipBanRS)) {
+            $ipFrom = long2ip($row['RangeStart']);
+            $ipTo = long2ip($row['RangeEnd']);
+            $ipDisplay = $ipFrom == $ipTo ? $ipFrom : $ipFrom . ' - ' . $ipTo;
+            $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "banned_ips` (`ip_from`, `ip_to`, `ip_display`, `banned_by`, `dt`)
+                VALUES (" . $row['RangeStart'] . ", " . $row['RangeEnd'] . ", '" . $ipDisplay . "', 1, NOW())");
+        }
+    }
+
+    function down($hesk_settings) {
+        $ips = $this->executeQuery("SELECT `ip_from`, `ip_to` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "banned_ips`");
+        while ($row = hesk_dbFetchAssoc($ips)) {
+            $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips` (`RangeStart`, `RangeEnd`) VALUES (" . $row['ip_from'] . ", " . $row['ip_to'] . ")");
+        }
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v200/RemoveDefaultNotifyCustomerEmailPreference.php b/install/migrations/v200/RemoveDefaultNotifyCustomerEmailPreference.php
new file mode 100644
index 00000000..93f42941
--- /dev/null
+++ b/install/migrations/v200/RemoveDefaultNotifyCustomerEmailPreference.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v200;
+
+
+class RemoveDefaultNotifyCustomerEmailPreference extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `default_notify_customer_email`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `default_notify_customer_email` ENUM ('0', '1') NOT NULL DEFAULT '1'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v200/RemoveEditInfoFromNotes/DropEditDate.php b/install/migrations/v200/RemoveEditInfoFromNotes/DropEditDate.php
new file mode 100644
index 00000000..6ceef94d
--- /dev/null
+++ b/install/migrations/v200/RemoveEditInfoFromNotes/DropEditDate.php
@@ -0,0 +1,14 @@
+<?php
+
+namespace v200\RemoveEditInfoFromNotes;
+
+class DropEditDate extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` DROP COLUMN `edit_date`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` ADD COLUMN `edit_date` DATETIME NULL");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v200/RemoveEditInfoFromNotes/DropNumberOfEditsColumn.php b/install/migrations/v200/RemoveEditInfoFromNotes/DropNumberOfEditsColumn.php
new file mode 100644
index 00000000..198a5718
--- /dev/null
+++ b/install/migrations/v200/RemoveEditInfoFromNotes/DropNumberOfEditsColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v200\RemoveEditInfoFromNotes;
+
+
+class DropNumberOfEditsColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` DROP COLUMN `number_of_edits`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` ADD COLUMN `number_of_edits` INT NOT NULL DEFAULT 0");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v200/RemoveNoteIdFromAttachments.php b/install/migrations/v200/RemoveNoteIdFromAttachments.php
new file mode 100644
index 00000000..3c07a1c8
--- /dev/null
+++ b/install/migrations/v200/RemoveNoteIdFromAttachments.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v200;
+
+
+class RemoveNoteIdFromAttachments extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` DROP COLUMN `note_id`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` ADD COLUMN `note_id` INT NULL AFTER `ticket_id`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v211/FixStageTicketsTable/ChangeDtColumnType.php b/install/migrations/v211/FixStageTicketsTable/ChangeDtColumnType.php
new file mode 100644
index 00000000..9f03915f
--- /dev/null
+++ b/install/migrations/v211/FixStageTicketsTable/ChangeDtColumnType.php
@@ -0,0 +1,14 @@
+<?php
+
+namespace v211\FixStageTicketsTable;
+
+class ChangeDtColumnType extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` CHANGE `dt` `dt` TIMESTAMP NOT NULL DEFAULT '2000-01-01 00:00:00'");
+    }
+
+    function down($hesk_settings) {
+        // NOOP
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v211/FixStageTicketsTable/FixStageTicketsTable.php b/install/migrations/v211/FixStageTicketsTable/FixStageTicketsTable.php
new file mode 100644
index 00000000..e581c4eb
--- /dev/null
+++ b/install/migrations/v211/FixStageTicketsTable/FixStageTicketsTable.php
@@ -0,0 +1,35 @@
+<?php
+
+namespace v211\FixStageTicketsTable;
+
+class FixStageTicketsTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets`
+					CHANGE `email` `email` VARCHAR( 1000 ) NOT NULL DEFAULT '',
+					CHANGE `ip` `ip` VARCHAR(45) CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+					ADD `firstreply` TIMESTAMP NULL DEFAULT NULL AFTER `lastchange`,
+					ADD `closedat` TIMESTAMP NULL DEFAULT NULL AFTER `firstreply`,
+					ADD `articles` VARCHAR(255) NULL DEFAULT NULL AFTER `closedat`,
+					ADD `openedby` MEDIUMINT(8) DEFAULT '0' AFTER `status`,
+					ADD `firstreplyby` SMALLINT(5) UNSIGNED NULL DEFAULT NULL AFTER `openedby`,
+					ADD `closedby` MEDIUMINT(8) NULL DEFAULT NULL AFTER `firstreplyby`,
+					ADD `replies` SMALLINT(5) UNSIGNED NOT NULL DEFAULT '0' AFTER `closedby`,
+					ADD `staffreplies` SMALLINT( 5 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `replies`,
+					ADD INDEX ( `openedby` , `firstreplyby` , `closedby` ),
+					ADD INDEX(`dt`)");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets`
+                    CHANGE `email` `email` VARCHAR(255) NOT NULL DEFAULT '',
+                    CHANGE `ip` `ip` VARCHAR(46) NOT NULL DEFAULT '',
+                    DROP `firstreply`,
+                    DROP `closedat`,
+                    DROP `articles`,
+                    DROP `firstreplyby`,
+                    DROP `closedby`,
+                    DROP `replies`,
+                    DROP `staffreplies`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v220/AddClosableColumnToStatuses/AddNewColumn.php b/install/migrations/v220/AddClosableColumnToStatuses/AddNewColumn.php
new file mode 100644
index 00000000..4fa70f90
--- /dev/null
+++ b/install/migrations/v220/AddClosableColumnToStatuses/AddNewColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v220\AddClosableColumnToStatuses;
+
+
+class AddNewColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` ADD COLUMN `Closable` VARCHAR(10) NOT NULL");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` DROP COLUMN `Closable`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v220/AddClosableColumnToStatuses/SetDefaultValue.php b/install/migrations/v220/AddClosableColumnToStatuses/SetDefaultValue.php
new file mode 100644
index 00000000..30cf5300
--- /dev/null
+++ b/install/migrations/v220/AddClosableColumnToStatuses/SetDefaultValue.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v220\AddClosableColumnToStatuses;
+
+
+class SetDefaultValue extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` SET `Closable` = 'yes'");
+    }
+
+    function down($hesk_settings) {
+        // no-op
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v220/AddIsAutocloseOptionToStatuses/AddNewColumn.php b/install/migrations/v220/AddIsAutocloseOptionToStatuses/AddNewColumn.php
new file mode 100644
index 00000000..4a0ae9c3
--- /dev/null
+++ b/install/migrations/v220/AddIsAutocloseOptionToStatuses/AddNewColumn.php
@@ -0,0 +1,14 @@
+<?php
+
+namespace v220\AddIsAutocloseOptionToStatuses;
+
+class AddNewColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` ADD COLUMN `IsAutocloseOption` INT NOT NULL DEFAULT 0");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` DROP COLUMN `IsAutocloseOption`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v220/AddIsAutocloseOptionToStatuses/SetDefaultValue.php b/install/migrations/v220/AddIsAutocloseOptionToStatuses/SetDefaultValue.php
new file mode 100644
index 00000000..62389aac
--- /dev/null
+++ b/install/migrations/v220/AddIsAutocloseOptionToStatuses/SetDefaultValue.php
@@ -0,0 +1,14 @@
+<?php
+
+namespace v220\AddIsAutocloseOptionToStatuses;
+
+class SetDefaultValue extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` SET `IsAutocloseOption` = 1 WHERE `IsStaffClosedOption` = 1");
+    }
+
+    function down($hesk_settings) {
+        // no-op
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/AddCategoryManager.php b/install/migrations/v230/AddCategoryManager.php
new file mode 100644
index 00000000..a0b3daa8
--- /dev/null
+++ b/install/migrations/v230/AddCategoryManager.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230;
+
+
+class AddCategoryManager extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ADD COLUMN `manager` INT NOT NULL DEFAULT 0");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` DROP COLUMN `manager`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/AddCoordinatesToTickets/AddLatitudeToStageTickets.php b/install/migrations/v230/AddCoordinatesToTickets/AddLatitudeToStageTickets.php
new file mode 100644
index 00000000..5f5ae562
--- /dev/null
+++ b/install/migrations/v230/AddCoordinatesToTickets/AddLatitudeToStageTickets.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\AddCoordinatesToTickets;
+
+
+class AddLatitudeToStageTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `latitude` VARCHAR(100) NOT NULL DEFAULT 'E-0'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `latitude`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/AddCoordinatesToTickets/AddLatitudeToTickets.php b/install/migrations/v230/AddCoordinatesToTickets/AddLatitudeToTickets.php
new file mode 100644
index 00000000..62c17e03
--- /dev/null
+++ b/install/migrations/v230/AddCoordinatesToTickets/AddLatitudeToTickets.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\AddCoordinatesToTickets;
+
+
+class AddLatitudeToTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `latitude` VARCHAR(100) NOT NULL DEFAULT 'E-0'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `latitude`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/AddCoordinatesToTickets/AddLongitudeToStageTickets.php b/install/migrations/v230/AddCoordinatesToTickets/AddLongitudeToStageTickets.php
new file mode 100644
index 00000000..e89c1b5b
--- /dev/null
+++ b/install/migrations/v230/AddCoordinatesToTickets/AddLongitudeToStageTickets.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\AddCoordinatesToTickets;
+
+
+class AddLongitudeToStageTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `longitude` VARCHAR(100) NOT NULL DEFAULT 'E-0'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `longitude`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/AddCoordinatesToTickets/AddLongitudeToTickets.php b/install/migrations/v230/AddCoordinatesToTickets/AddLongitudeToTickets.php
new file mode 100644
index 00000000..7ccd743f
--- /dev/null
+++ b/install/migrations/v230/AddCoordinatesToTickets/AddLongitudeToTickets.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\AddCoordinatesToTickets;
+
+
+class AddLongitudeToTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `longitude` VARCHAR(100) NOT NULL DEFAULT 'E-0'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `longitude`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/AddIconToServiceMessages.php b/install/migrations/v230/AddIconToServiceMessages.php
new file mode 100644
index 00000000..c7fad46e
--- /dev/null
+++ b/install/migrations/v230/AddIconToServiceMessages.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230;
+
+
+class AddIconToServiceMessages extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "service_messages` ADD COLUMN `icon` VARCHAR(150)");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "service_messages` DROP COLUMN `icon`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/ConsolidateStatusColumns/AddKeyColumn.php b/install/migrations/v230/ConsolidateStatusColumns/AddKeyColumn.php
new file mode 100644
index 00000000..5d264114
--- /dev/null
+++ b/install/migrations/v230/ConsolidateStatusColumns/AddKeyColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\ConsolidateStatusColumns;
+
+
+class AddKeyColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` ADD COLUMN `Key` TEXT");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` DROP COLUMN `Key`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/ConsolidateStatusColumns/DropShortNameColumn.php b/install/migrations/v230/ConsolidateStatusColumns/DropShortNameColumn.php
new file mode 100644
index 00000000..40fb00c2
--- /dev/null
+++ b/install/migrations/v230/ConsolidateStatusColumns/DropShortNameColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\ConsolidateStatusColumns;
+
+
+class DropShortNameColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` DROP COLUMN `ShortNameContentKey`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` ADD COLUMN `ShortNameContentKey` TEXT");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/ConsolidateStatusColumns/DropTicketViewContentKeyColumn.php b/install/migrations/v230/ConsolidateStatusColumns/DropTicketViewContentKeyColumn.php
new file mode 100644
index 00000000..85353c04
--- /dev/null
+++ b/install/migrations/v230/ConsolidateStatusColumns/DropTicketViewContentKeyColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\ConsolidateStatusColumns;
+
+
+class DropTicketViewContentKeyColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` DROP COLUMN `TicketViewContentKey`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` ADD COLUMN `TicketViewContentKey` TEXT");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/ConsolidateStatusColumns/SetNewKeyColumnValue.php b/install/migrations/v230/ConsolidateStatusColumns/SetNewKeyColumnValue.php
new file mode 100644
index 00000000..8c69d486
--- /dev/null
+++ b/install/migrations/v230/ConsolidateStatusColumns/SetNewKeyColumnValue.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\ConsolidateStatusColumns;
+
+
+class SetNewKeyColumnValue extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` SET `Key` = `ShortNameContentKey`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` SET `TicketViewContentKey` = `Key`, `ShortNameContentKey` = `Key`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/CreatePermissionTemplates/AddPermissionTemplateColumn.php b/install/migrations/v230/CreatePermissionTemplates/AddPermissionTemplateColumn.php
new file mode 100644
index 00000000..4463e88f
--- /dev/null
+++ b/install/migrations/v230/CreatePermissionTemplates/AddPermissionTemplateColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\CreatePermissionTemplates;
+
+
+class AddPermissionTemplateColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `permission_template` INT");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `permission_template`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/CreatePermissionTemplates/CreatePermissionTemplatesTable.php b/install/migrations/v230/CreatePermissionTemplates/CreatePermissionTemplatesTable.php
new file mode 100644
index 00000000..e8b19aed
--- /dev/null
+++ b/install/migrations/v230/CreatePermissionTemplates/CreatePermissionTemplatesTable.php
@@ -0,0 +1,18 @@
+<?php
+
+namespace v230\CreatePermissionTemplates;
+
+
+class CreatePermissionTemplatesTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "permission_templates` (`id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
+                    `name` VARCHAR(255) NOT NULL,
+                    `heskprivileges` VARCHAR(1000),
+                    `categories` VARCHAR(500))");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "permission_templates`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/CreatePermissionTemplates/InsertAdminPermissionTemplate.php b/install/migrations/v230/CreatePermissionTemplates/InsertAdminPermissionTemplate.php
new file mode 100644
index 00000000..39a563c9
--- /dev/null
+++ b/install/migrations/v230/CreatePermissionTemplates/InsertAdminPermissionTemplate.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\CreatePermissionTemplates;
+
+
+class InsertAdminPermissionTemplate extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "permission_templates` (`name`, `heskprivileges`, `categories`)
+        VALUES ('Administrator', 'ALL', 'ALL')");
+    }
+
+    function down($hesk_settings) {
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/CreatePermissionTemplates/InsertStaffPermissionTemplate.php b/install/migrations/v230/CreatePermissionTemplates/InsertStaffPermissionTemplate.php
new file mode 100644
index 00000000..031ea394
--- /dev/null
+++ b/install/migrations/v230/CreatePermissionTemplates/InsertStaffPermissionTemplate.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\CreatePermissionTemplates;
+
+
+class InsertStaffPermissionTemplate extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "permission_templates` (`name`, `heskprivileges`, `categories`)
+        VALUES ('Staff', 'can_view_tickets,can_reply_tickets,can_change_cat,can_assign_self,can_view_unassigned,can_view_online', '1')");
+    }
+
+    function down($hesk_settings) {
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/CreatePermissionTemplates/UpdateAdminUsersTemplate.php b/install/migrations/v230/CreatePermissionTemplates/UpdateAdminUsersTemplate.php
new file mode 100644
index 00000000..60743f3e
--- /dev/null
+++ b/install/migrations/v230/CreatePermissionTemplates/UpdateAdminUsersTemplate.php
@@ -0,0 +1,14 @@
+<?php
+
+namespace v230\CreatePermissionTemplates;
+
+
+class UpdateAdminUsersTemplate extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `permission_template` = 1 WHERE `isadmin` = '1'");
+    }
+
+    function down($hesk_settings) {
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/MovePermissionsToHeskPrivilegesColumn/CopyCanChangeNotificationSettings.php b/install/migrations/v230/MovePermissionsToHeskPrivilegesColumn/CopyCanChangeNotificationSettings.php
new file mode 100644
index 00000000..a98dbac2
--- /dev/null
+++ b/install/migrations/v230/MovePermissionsToHeskPrivilegesColumn/CopyCanChangeNotificationSettings.php
@@ -0,0 +1,30 @@
+<?php
+
+namespace v230\MovePermissionsToHeskPrivilegesColumn;
+
+
+class CopyCanChangeNotificationSettings extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $res = $this->executeQuery("SELECT `id`, `heskprivileges` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `isadmin` = '0'
+        AND `can_change_notification_settings` = '1'");
+        while ($row = hesk_dbFetchAssoc($res)) {
+            if ($row['heskprivileges'] != '') {
+                $currentPrivileges = explode(',', $row['heskprivileges']);
+                array_push($currentPrivileges, 'can_change_notification_settings');
+                $newPrivileges = implode(',', $currentPrivileges);
+                $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `heskprivileges` = '" . hesk_dbEscape($newPrivileges) . "'
+            WHERE `id` = " . intval($row['id']));
+            } else {
+                $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `heskprivileges` = 'can_change_notification_settings'
+            WHERE `id` = " . intval($row['id']));
+            }
+        }
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users`
+            SET `can_change_notification_settings` = '0'
+            WHERE `heskprivileges` NOT LIKE '%can_change_notification_settings%'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/MovePermissionsToHeskPrivilegesColumn/CopyCanManSettings.php b/install/migrations/v230/MovePermissionsToHeskPrivilegesColumn/CopyCanManSettings.php
new file mode 100644
index 00000000..a1c81052
--- /dev/null
+++ b/install/migrations/v230/MovePermissionsToHeskPrivilegesColumn/CopyCanManSettings.php
@@ -0,0 +1,31 @@
+<?php
+
+namespace v230\MovePermissionsToHeskPrivilegesColumn;
+
+
+class CopyCanManSettings extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        // Move can_manage_settings and can_change_notification_settings into the heskprivileges list
+        $res = $this->executeQuery("SELECT `id`, `heskprivileges` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `isadmin` = '0'
+        AND `can_manage_settings` = '1'");
+        while ($row = hesk_dbFetchAssoc($res)) {
+            if ($row['heskprivileges'] != '') {
+                $currentPrivileges = explode(',', $row['heskprivileges']);
+                array_push($currentPrivileges, 'can_man_settings');
+                $newPrivileges = implode(',', $currentPrivileges);
+                $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `heskprivileges` = '" . hesk_dbEscape($newPrivileges) . "'
+            WHERE `id` = " . intval($row['id']));
+            } else {
+                $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `heskprivileges` = 'can_man_settings'
+            WHERE `id` = " . intval($row['id']));
+            }
+        }
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` 
+            SET `can_manage_settings` = '0'
+            WHERE `heskprivileges` NOT LIKE '%can_man_settings%'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/MovePermissionsToHeskPrivilegesColumn/DropCanChangeNotificationSettingsColumn.php b/install/migrations/v230/MovePermissionsToHeskPrivilegesColumn/DropCanChangeNotificationSettingsColumn.php
new file mode 100644
index 00000000..882a7f5c
--- /dev/null
+++ b/install/migrations/v230/MovePermissionsToHeskPrivilegesColumn/DropCanChangeNotificationSettingsColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\MovePermissionsToHeskPrivilegesColumn;
+
+
+class DropCanChangeNotificationSettingsColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `can_change_notification_settings`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `can_change_notification_settings` ENUM('0', '1') NOT NULL DEFAULT '1'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v230/MovePermissionsToHeskPrivilegesColumn/DropCanManSettingsColumn.php b/install/migrations/v230/MovePermissionsToHeskPrivilegesColumn/DropCanManSettingsColumn.php
new file mode 100644
index 00000000..d2d26771
--- /dev/null
+++ b/install/migrations/v230/MovePermissionsToHeskPrivilegesColumn/DropCanManSettingsColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v230\MovePermissionsToHeskPrivilegesColumn;
+
+
+class DropCanManSettingsColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `can_manage_settings`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `can_manage_settings` ENUM ('0', '1') NOT NULL DEFAULT '1'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/AddDownloadCountToAttachments/AddToAttachmentsTable.php b/install/migrations/v240/AddDownloadCountToAttachments/AddToAttachmentsTable.php
new file mode 100644
index 00000000..62fdf930
--- /dev/null
+++ b/install/migrations/v240/AddDownloadCountToAttachments/AddToAttachmentsTable.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v240\AddDownloadCountToAttachments;
+
+
+class AddToAttachmentsTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` ADD COLUMN `download_count` INT NOT NULL DEFAULT 0");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` DROP COLUMN `download_count`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/AddDownloadCountToAttachments/AddToKBAttachmentsTable.php b/install/migrations/v240/AddDownloadCountToAttachments/AddToKBAttachmentsTable.php
new file mode 100644
index 00000000..1fa9336e
--- /dev/null
+++ b/install/migrations/v240/AddDownloadCountToAttachments/AddToKBAttachmentsTable.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v240\AddDownloadCountToAttachments;
+
+
+class AddToKBAttachmentsTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_attachments` ADD COLUMN `download_count` INT NOT NULL DEFAULT 0");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_attachments` DROP COLUMN `download_count`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/AddHtmlColumnToTickets/UpdateRepliesTable.php b/install/migrations/v240/AddHtmlColumnToTickets/UpdateRepliesTable.php
new file mode 100644
index 00000000..f9979951
--- /dev/null
+++ b/install/migrations/v240/AddHtmlColumnToTickets/UpdateRepliesTable.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v240\AddHtmlColumnToTickets;
+
+
+class UpdateRepliesTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "replies` ADD COLUMN `html` ENUM('0','1') NOT NULL DEFAULT '0'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "replies` DROP COLUMN `html`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/AddHtmlColumnToTickets/UpdateStageTicketsTable.php b/install/migrations/v240/AddHtmlColumnToTickets/UpdateStageTicketsTable.php
new file mode 100644
index 00000000..7dc434eb
--- /dev/null
+++ b/install/migrations/v240/AddHtmlColumnToTickets/UpdateStageTicketsTable.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v240\AddHtmlColumnToTickets;
+
+
+class UpdateStageTicketsTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `html` ENUM('0','1') NOT NULL DEFAULT '0'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `html`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/AddHtmlColumnToTickets/UpdateTicketsTable.php b/install/migrations/v240/AddHtmlColumnToTickets/UpdateTicketsTable.php
new file mode 100644
index 00000000..29111331
--- /dev/null
+++ b/install/migrations/v240/AddHtmlColumnToTickets/UpdateTicketsTable.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v240\AddHtmlColumnToTickets;
+
+
+class UpdateTicketsTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `html` ENUM('0','1') NOT NULL DEFAULT '0'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `html`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/CreateNewStatusNameTable/AddSortColumnToStatuses.php b/install/migrations/v240/CreateNewStatusNameTable/AddSortColumnToStatuses.php
new file mode 100644
index 00000000..47aa7554
--- /dev/null
+++ b/install/migrations/v240/CreateNewStatusNameTable/AddSortColumnToStatuses.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v240\CreateNewStatusNameTable;
+
+
+class AddSortColumnToStatuses extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` ADD COLUMN `sort` INT");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` DROP COLUMN `sort`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/CreateNewStatusNameTable/CreateTextToStatusXrefTable.php b/install/migrations/v240/CreateNewStatusNameTable/CreateTextToStatusXrefTable.php
new file mode 100644
index 00000000..b9ad5bec
--- /dev/null
+++ b/install/migrations/v240/CreateNewStatusNameTable/CreateTextToStatusXrefTable.php
@@ -0,0 +1,19 @@
+<?php
+
+namespace v240\CreateNewStatusNameTable;
+
+
+class CreateTextToStatusXrefTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "text_to_status_xref` (
+            `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
+            `language` VARCHAR(200) NOT NULL,
+            `text` VARCHAR(200) NOT NULL,
+            `status_id` INT NOT NULL) ENGINE = MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "text_to_status_xref`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/CreateNewStatusNameTable/InsertTextToStatusXrefValues.php b/install/migrations/v240/CreateNewStatusNameTable/InsertTextToStatusXrefValues.php
new file mode 100644
index 00000000..b2ef866d
--- /dev/null
+++ b/install/migrations/v240/CreateNewStatusNameTable/InsertTextToStatusXrefValues.php
@@ -0,0 +1,34 @@
+<?php
+
+namespace v240\CreateNewStatusNameTable;
+
+
+class InsertTextToStatusXrefValues extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        global $hesklang;
+
+        $languages = array();
+        foreach ($hesk_settings['languages'] as $key => $value) {
+            $languages[$key] = $hesk_settings['languages'][$key]['folder'];
+        }
+
+        $statusesRs = $this->executeQuery("SELECT `ID`, `Key` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses`");
+        $oldSetting = $hesk_settings['can_sel_lang'];
+        $hesk_settings['can_sel_lang'] = 1;
+        while ($row = hesk_dbFetchAssoc($statusesRs)) {
+            foreach ($languages as $language => $languageCode) {
+                hesk_setLanguage($language);
+                $sql = "INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "text_to_status_xref` (`language`, `text`, `status_id`)
+                VALUES ('" . hesk_dbEscape($language) . "', '" . hesk_dbEscape($hesklang[$row['Key']]) . "', " . intval($row['ID']) . ")";
+                $this->executeQuery($sql);
+            }
+        }
+        $hesk_settings['can_sel_lang'] = $oldSetting;
+        hesk_resetLanguage();
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "text_to_status_xref`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/CreateNewStatusNameTable/UpdateSortValues.php b/install/migrations/v240/CreateNewStatusNameTable/UpdateSortValues.php
new file mode 100644
index 00000000..7601d70e
--- /dev/null
+++ b/install/migrations/v240/CreateNewStatusNameTable/UpdateSortValues.php
@@ -0,0 +1,20 @@
+<?php
+
+namespace v240\CreateNewStatusNameTable;
+
+
+class UpdateSortValues extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $statusesRs = $this->executeQuery("SELECT `ID` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` ORDER BY `ID` ASC");
+        $i = 10;
+        while ($myStatus = hesk_dbFetchAssoc($statusesRs)) {
+            $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` SET `sort`=" . intval($i) . "
+            WHERE `id`='" . intval($myStatus['ID']) . "' LIMIT 1");
+            $i += 10;
+        }
+    }
+
+    function down($hesk_settings) {
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/CreateQuickHelpSections/CreateTable.php b/install/migrations/v240/CreateQuickHelpSections/CreateTable.php
new file mode 100644
index 00000000..1b55a786
--- /dev/null
+++ b/install/migrations/v240/CreateQuickHelpSections/CreateTable.php
@@ -0,0 +1,30 @@
+<?php
+
+namespace v240\CreateQuickHelpSections;
+
+
+class CreateTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (
+          `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
+          `location` VARCHAR(100) NOT NULL,
+          `show` ENUM('0','1') NOT NULL
+        ) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
+
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
+      VALUES ('create_ticket', '1')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
+      VALUES ('view_ticket_form', '1')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
+      VALUES ('view_ticket', '1')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
+      VALUES ('knowledgebase', '1')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
+      VALUES ('staff_create_ticket', '1')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/CreateQuickHelpSections/InsertCreateTicketRecord.php b/install/migrations/v240/CreateQuickHelpSections/InsertCreateTicketRecord.php
new file mode 100644
index 00000000..1c2398bf
--- /dev/null
+++ b/install/migrations/v240/CreateQuickHelpSections/InsertCreateTicketRecord.php
@@ -0,0 +1,17 @@
+<?php
+
+namespace v240\CreateQuickHelpSections;
+
+
+class InsertCreateTicketRecord extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
+      VALUES ('create_ticket', '1')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` 
+            WHERE `location` = 'create_ticket'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/CreateQuickHelpSections/InsertKnowledgebaseRecord.php b/install/migrations/v240/CreateQuickHelpSections/InsertKnowledgebaseRecord.php
new file mode 100644
index 00000000..eaa58459
--- /dev/null
+++ b/install/migrations/v240/CreateQuickHelpSections/InsertKnowledgebaseRecord.php
@@ -0,0 +1,17 @@
+<?php
+
+namespace v240\CreateQuickHelpSections;
+
+
+class InsertKnowledgebaseRecord extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
+      VALUES ('knowledgebase', '1')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` 
+            WHERE `location` = 'knowledgebase'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/CreateQuickHelpSections/InsertStaffCreateTicketRecord.php b/install/migrations/v240/CreateQuickHelpSections/InsertStaffCreateTicketRecord.php
new file mode 100644
index 00000000..475a6d1f
--- /dev/null
+++ b/install/migrations/v240/CreateQuickHelpSections/InsertStaffCreateTicketRecord.php
@@ -0,0 +1,17 @@
+<?php
+
+namespace v240\CreateQuickHelpSections;
+
+
+class InsertStaffCreateTicketRecord extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
+      VALUES ('staff_create_ticket', '1')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` 
+            WHERE `location` = 'staff_create_ticket'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/CreateQuickHelpSections/InsertViewTicketFormRecord.php b/install/migrations/v240/CreateQuickHelpSections/InsertViewTicketFormRecord.php
new file mode 100644
index 00000000..62dcd45e
--- /dev/null
+++ b/install/migrations/v240/CreateQuickHelpSections/InsertViewTicketFormRecord.php
@@ -0,0 +1,17 @@
+<?php
+
+namespace v240\CreateQuickHelpSections;
+
+
+class InsertViewTicketFormRecord extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
+      VALUES ('view_ticket_form', '1')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` 
+            WHERE `location` = 'view_ticket_form'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v240/CreateQuickHelpSections/InsertViewTicketRecord.php b/install/migrations/v240/CreateQuickHelpSections/InsertViewTicketRecord.php
new file mode 100644
index 00000000..7c3b3cdb
--- /dev/null
+++ b/install/migrations/v240/CreateQuickHelpSections/InsertViewTicketRecord.php
@@ -0,0 +1,17 @@
+<?php
+
+namespace v240\CreateQuickHelpSections;
+
+
+class InsertViewTicketRecord extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
+      VALUES ('view_ticket', '1')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` 
+            WHERE `location` = 'view_ticket'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v250/AddNavbarTitleUrl.php b/install/migrations/v250/AddNavbarTitleUrl.php
new file mode 100644
index 00000000..e117e135
--- /dev/null
+++ b/install/migrations/v250/AddNavbarTitleUrl.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v250;
+
+
+class AddNavbarTitleUrl extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('navbar_title_url', '" . hesk_dbEscape($hesk_settings['hesk_url']) . "')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'navbar_title_url'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddScreenResHeightToStageTickets.php b/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddScreenResHeightToStageTickets.php
new file mode 100644
index 00000000..26ffb307
--- /dev/null
+++ b/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddScreenResHeightToStageTickets.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v250\AddUserAgentAndScreenResToTickets;
+
+
+class AddScreenResHeightToStageTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `screen_resolution_height` INT");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `screen_resolution_height`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddScreenResHeightToTickets.php b/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddScreenResHeightToTickets.php
new file mode 100644
index 00000000..39ca596e
--- /dev/null
+++ b/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddScreenResHeightToTickets.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v250\AddUserAgentAndScreenResToTickets;
+
+
+class AddScreenResHeightToTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `screen_resolution_height` INT");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `screen_resolution_height`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddScreenResWidthToStageTickets.php b/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddScreenResWidthToStageTickets.php
new file mode 100644
index 00000000..da2b0255
--- /dev/null
+++ b/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddScreenResWidthToStageTickets.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v250\AddUserAgentAndScreenResToTickets;
+
+
+class AddScreenResWidthToStageTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `screen_resolution_width` INT");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `screen_resolution_width`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddScreenResWidthToTickets.php b/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddScreenResWidthToTickets.php
new file mode 100644
index 00000000..d9763b8a
--- /dev/null
+++ b/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddScreenResWidthToTickets.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v250\AddUserAgentAndScreenResToTickets;
+
+
+class AddScreenResWidthToTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `screen_resolution_width` INT");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `screen_resolution_width`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddUserAgentToStageTickets.php b/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddUserAgentToStageTickets.php
new file mode 100644
index 00000000..7d48cbc6
--- /dev/null
+++ b/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddUserAgentToStageTickets.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v250\AddUserAgentAndScreenResToTickets;
+
+
+class AddUserAgentToStageTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `user_agent` TEXT");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `user_agent`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddUserAgentToTickets.php b/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddUserAgentToTickets.php
new file mode 100644
index 00000000..9ab96b0c
--- /dev/null
+++ b/install/migrations/v250/AddUserAgentAndScreenResToTickets/AddUserAgentToTickets.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v250\AddUserAgentAndScreenResToTickets;
+
+
+class AddUserAgentToTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `user_agent` TEXT");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `user_agent`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v250/AddUserAgentAndScreenResToTickets/InsertSetting.php b/install/migrations/v250/AddUserAgentAndScreenResToTickets/InsertSetting.php
new file mode 100644
index 00000000..6810fe06
--- /dev/null
+++ b/install/migrations/v250/AddUserAgentAndScreenResToTickets/InsertSetting.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v250\AddUserAgentAndScreenResToTickets;
+
+
+class InsertSetting extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('display_user_agent_information', '0')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'display_user_agent_information'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v250/MigrateSettingsToDatabase.php b/install/migrations/v250/MigrateSettingsToDatabase.php
new file mode 100644
index 00000000..38c0a553
--- /dev/null
+++ b/install/migrations/v250/MigrateSettingsToDatabase.php
@@ -0,0 +1,122 @@
+<?php
+
+namespace v250;
+
+
+class MigrateSettingsToDatabase extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $modsForHesk_settings = array();
+        if (file_exists(HESK_PATH . 'modsForHesk_settings.inc.php')) {
+            require_once(HESK_PATH . 'modsForHesk_settings.inc.php');
+        }
+
+        $rtl = $this->getSettingValue($modsForHesk_settings, 'rtl', 0);
+        $show_icons = $this->getSettingValue($modsForHesk_settings, 'show_icons', 0);
+        $custom_field_setting = $this->getSettingValue($modsForHesk_settings, 'custom_field_setting', 0);
+        $customer_email_verification_required = $this->getSettingValue($modsForHesk_settings, 'customer_email_verification_required', 0);
+        $html_emails = $this->getSettingValue($modsForHesk_settings, 'html_emails', 1);
+        $use_mailgun = $this->getSettingValue($modsForHesk_settings, 'use_mailgun', 0);
+        $mailgun_api_key = $this->getSettingValue($modsForHesk_settings, 'mailgun_api_key', '');
+        $mailgun_domain = $this->getSettingValue($modsForHesk_settings, 'mailgun_domain', '');
+        $use_bootstrap_theme = $this->getSettingValue($modsForHesk_settings, 'use_bootstrap_theme', 1);
+        $new_kb_article_visibility = $this->getSettingValue($modsForHesk_settings, 'new_kb_article_visibility', 0);
+        $attachments = $this->getSettingValue($modsForHesk_settings, 'attachments', 0);
+        $show_number_merged = $this->getSettingValue($modsForHesk_settings, 'show_number_merged', 1);
+        $request_location = $this->getSettingValue($modsForHesk_settings, 'request_location', 0);
+        $category_order_column = $this->getSettingValue($modsForHesk_settings, 'category_order_column', 'cat_order');
+        $rich_text_for_tickets = $this->getSettingValue($modsForHesk_settings, 'rich_text_for_tickets', 0);
+        $statuses_order_column = $this->getSettingValue($modsForHesk_settings, 'statuses_order_column', 'sort');
+        $kb_attach_dir = $this->getSettingValue($modsForHesk_settings, 'kb_attach_dir', 'attachments');
+        $rich_text_for_tickets_for_customers = $this->getSettingValue($modsForHesk_settings, 'rich_text_for_tickets_for_customers', 0);
+
+        $navbar_background_color = $this->getSettingValue($modsForHesk_settings, 'navbarBackgroundColor', '#414a5c');
+        $navbar_brand_color = $this->getSettingValue($modsForHesk_settings, 'navbarBrandColor', '#d4dee7');
+        $navbar_brand_hover_color = $this->getSettingValue($modsForHesk_settings, 'navbarBrandHoverColor', '#ffffff');
+        $navbar_item_text_color = $this->getSettingValue($modsForHesk_settings, 'navbarItemTextColor', '#d4dee7');
+        $navbar_item_text_hover_color = $this->getSettingValue($modsForHesk_settings, 'navbarItemTextHoverColor', '#ffffff');
+        $navbar_item_text_selected_color = $this->getSettingValue($modsForHesk_settings, 'navbarItemTextSelectedColor', '#ffffff');
+        $navbar_item_selected_background_color = $this->getSettingValue($modsForHesk_settings, 'navbarItemSelectedBackgroundColor', '#2d3646');
+        $dropdown_item_text_color = $this->getSettingValue($modsForHesk_settings, 'dropdownItemTextColor', '#333333');
+        $dropdown_item_text_hover_color = $this->getSettingValue($modsForHesk_settings, 'dropdownItemTextHoverColor', '#262626');
+        $dropdown_item_text_hover_background_color = $this->getSettingValue($modsForHesk_settings, 'dropdownItemTextHoverBackgroundColor', '#f5f5f5');
+        $question_mark_color = $this->getSettingValue($modsForHesk_settings, 'questionMarkColor', '#000000');
+
+
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('rtl', " . intval($rtl) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('show_icons', " . intval($show_icons) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('custom_field_setting', " . intval($custom_field_setting) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('customer_email_verification_required', " . intval($customer_email_verification_required) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('html_emails', " . intval($html_emails) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('use_mailgun', " . intval($use_mailgun) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('mailgun_api_key', '" . hesk_dbEscape($mailgun_api_key) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('mailgun_domain', '" . hesk_dbEscape($mailgun_domain) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('use_bootstrap_theme', " . intval($use_bootstrap_theme) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('new_kb_article_visibility', " . intval($new_kb_article_visibility) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('attachments', " . intval($attachments) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('show_number_merged', " . intval($show_number_merged) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('request_location', " . intval($request_location) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('category_order_column', '" . hesk_dbEscape($category_order_column) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('rich_text_for_tickets', " . intval($rich_text_for_tickets) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('statuses_order_column', '" . hesk_dbEscape($statuses_order_column) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('kb_attach_dir', '" . hesk_dbEscape($kb_attach_dir) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('rich_text_for_tickets_for_customers', " . intval($rich_text_for_tickets_for_customers) . ")");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('navbarBackgroundColor', '" . hesk_dbEscape($navbar_background_color) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('navbarBrandColor', '" . hesk_dbEscape($navbar_brand_color) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('navbarBrandHoverColor', '" . hesk_dbEscape($navbar_brand_hover_color) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('navbarItemTextColor', '" . hesk_dbEscape($navbar_item_text_color) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('navbarItemTextHoverColor', '" . hesk_dbEscape($navbar_item_text_hover_color) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('navbarItemTextSelectedColor', '" . hesk_dbEscape($navbar_item_text_selected_color) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('navbarItemSelectedBackgroundColor', '" . hesk_dbEscape($navbar_item_selected_background_color) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('dropdownItemTextColor', '" . hesk_dbEscape($dropdown_item_text_color) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('dropdownItemTextHoverColor', '" . hesk_dbEscape($dropdown_item_text_hover_color) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('dropdownItemTextHoverBackgroundColor', '" . hesk_dbEscape($dropdown_item_text_hover_background_color) . "')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+        VALUES ('questionMarkColor', '" . hesk_dbEscape($question_mark_color) . "')");
+    }
+
+
+
+    function getSettingValue($settings, $setting, $default) {
+        return isset($settings[$setting]) ? $settings[$setting] : $default;
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings`
+            WHERE `Key` IN ('rtl', 'show_icons', 'custom_field_setting', 'customer_email_verification_required', 'html_emails',
+                'use_mailgun', 'mailgun_api_key', 'mailgun_domain', 'use_bootstrap_theme', 'new_kb_article_visibility',
+                'attachments', 'show_number_merged', 'request_location', 'category_order_column', 'rich_text_for_tickets',
+                'statuses_order_column', 'kb_attach_dir', 'rich_text_for_tickets_for_customers', 'navbarBackgroundColor',
+                'navbarBrandColor', 'navbarBrandHoverColor', 'navbarItemTextColor', 'navbarItemTextHoverColor',
+                'navbarItemTextSelectedColor', 'navbarItemSelectedBackgroundColor', 'dropdownItemTextColor',
+                'dropdownItemTextHoverColor', 'dropdownItemTextHoverBackgroundColor', 'questionMarkColor')");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddApiTables/CreateTable.php b/install/migrations/v260/AddApiTables/CreateTable.php
new file mode 100644
index 00000000..93b0f927
--- /dev/null
+++ b/install/migrations/v260/AddApiTables/CreateTable.php
@@ -0,0 +1,18 @@
+<?php
+
+namespace v260\AddApiTables;
+
+
+class CreateTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "user_api_tokens` (
+          `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
+          `user_id` INT NOT NULL,
+          `token` VARCHAR(500) NOT NULL) ENGINE = MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "user_api_tokens`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddApiTables/InsertSetting.php b/install/migrations/v260/AddApiTables/InsertSetting.php
new file mode 100644
index 00000000..c4ad2fe0
--- /dev/null
+++ b/install/migrations/v260/AddApiTables/InsertSetting.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v260\AddApiTables;
+
+
+class InsertSetting extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('public_api', '0')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'public_api'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddCalendarModule/AddColorColumnToCategories.php b/install/migrations/v260/AddCalendarModule/AddColorColumnToCategories.php
new file mode 100644
index 00000000..fa54da12
--- /dev/null
+++ b/install/migrations/v260/AddCalendarModule/AddColorColumnToCategories.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v260\AddCalendarModule;
+
+
+class AddColorColumnToCategories extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ADD COLUMN `color` VARCHAR(7)");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` DROP COLUMN `color`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddCalendarModule/AddDefaultCalendarViewToUsers.php b/install/migrations/v260/AddCalendarModule/AddDefaultCalendarViewToUsers.php
new file mode 100644
index 00000000..f4837384
--- /dev/null
+++ b/install/migrations/v260/AddCalendarModule/AddDefaultCalendarViewToUsers.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v260\AddCalendarModule;
+
+
+class AddDefaultCalendarViewToUsers extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `default_calendar_view` INT NOT NULL DEFAULT '0' AFTER `notify_note_unassigned`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `default_calendar_view`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddCalendarModule/AddDueDateColumnToTickets.php b/install/migrations/v260/AddCalendarModule/AddDueDateColumnToTickets.php
new file mode 100644
index 00000000..fad0c46d
--- /dev/null
+++ b/install/migrations/v260/AddCalendarModule/AddDueDateColumnToTickets.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v260\AddCalendarModule;
+
+
+class AddDueDateColumnToTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `due_date` DATETIME");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `due_date`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddCalendarModule/AddNotifyOverdueUnassignedColumnToUsers.php b/install/migrations/v260/AddCalendarModule/AddNotifyOverdueUnassignedColumnToUsers.php
new file mode 100644
index 00000000..beccebd7
--- /dev/null
+++ b/install/migrations/v260/AddCalendarModule/AddNotifyOverdueUnassignedColumnToUsers.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v260\AddCalendarModule;
+
+
+class AddNotifyOverdueUnassignedColumnToUsers extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `notify_overdue_unassigned` ENUM('0', '1') NOT NULL DEFAULT '0' AFTER `notify_note_unassigned`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `notify_overdue_unassigned`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddCalendarModule/AddOverdueEmailSentColumnToTickets.php b/install/migrations/v260/AddCalendarModule/AddOverdueEmailSentColumnToTickets.php
new file mode 100644
index 00000000..192b6292
--- /dev/null
+++ b/install/migrations/v260/AddCalendarModule/AddOverdueEmailSentColumnToTickets.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v260\AddCalendarModule;
+
+
+class AddOverdueEmailSentColumnToTickets extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `overdue_email_sent` ENUM('0','1')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `overdue_email_sent`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddCalendarModule/AddUsageColumnToCategories.php b/install/migrations/v260/AddCalendarModule/AddUsageColumnToCategories.php
new file mode 100644
index 00000000..98b1acb5
--- /dev/null
+++ b/install/migrations/v260/AddCalendarModule/AddUsageColumnToCategories.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v260\AddCalendarModule;
+
+
+class AddUsageColumnToCategories extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ADD COLUMN `usage` INT NOT NULL DEFAULT 0");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` DROP COLUMN `usage`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddCalendarModule/CreateCalendarEventReminderTable.php b/install/migrations/v260/AddCalendarModule/CreateCalendarEventReminderTable.php
new file mode 100644
index 00000000..f0ce9030
--- /dev/null
+++ b/install/migrations/v260/AddCalendarModule/CreateCalendarEventReminderTable.php
@@ -0,0 +1,21 @@
+<?php
+
+namespace v260\AddCalendarModule;
+
+
+class CreateCalendarEventReminderTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "calendar_event_reminder` (
+          `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
+          `user_id` INT NOT NULL,
+          `event_id` INT NOT NULL,
+          `amount` INT NOT NULL,
+          `unit` INT NOT NULL,
+          `email_sent` ENUM('0', '1') NOT NULL DEFAULT '0') ENGINE = MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "calendar_event_reminder`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddCalendarModule/CreateCalendarEventTable.php b/install/migrations/v260/AddCalendarModule/CreateCalendarEventTable.php
new file mode 100644
index 00000000..46e37eab
--- /dev/null
+++ b/install/migrations/v260/AddCalendarModule/CreateCalendarEventTable.php
@@ -0,0 +1,23 @@
+<?php
+
+namespace v260\AddCalendarModule;
+
+
+class CreateCalendarEventTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "calendar_event` (
+          `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
+          `start` DATETIME,
+          `end` DATETIME,
+          `all_day` ENUM('0','1') NOT NULL,
+          `name` VARCHAR(255) NOT NULL,
+          `location` VARCHAR(255),
+          `comments` MEDIUMTEXT,
+          `category` INT NOT NULL) ENGINE = MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "calendar_event`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddCalendarModule/InsertDefaultCalendarViewSetting.php b/install/migrations/v260/AddCalendarModule/InsertDefaultCalendarViewSetting.php
new file mode 100644
index 00000000..2c6edd5d
--- /dev/null
+++ b/install/migrations/v260/AddCalendarModule/InsertDefaultCalendarViewSetting.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v260\AddCalendarModule;
+
+
+class InsertDefaultCalendarViewSetting extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('default_calendar_view', 'month')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'default_calendar_view'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddCalendarModule/InsertEnableCalendarSetting.php b/install/migrations/v260/AddCalendarModule/InsertEnableCalendarSetting.php
new file mode 100644
index 00000000..18d16733
--- /dev/null
+++ b/install/migrations/v260/AddCalendarModule/InsertEnableCalendarSetting.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v260\AddCalendarModule;
+
+
+class InsertEnableCalendarSetting extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('enable_calendar', '1')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'enable_calendar'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddCalendarModule/InsertFirstDayOfWeekSetting.php b/install/migrations/v260/AddCalendarModule/InsertFirstDayOfWeekSetting.php
new file mode 100644
index 00000000..a157bbc0
--- /dev/null
+++ b/install/migrations/v260/AddCalendarModule/InsertFirstDayOfWeekSetting.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v260\AddCalendarModule;
+
+
+class InsertFirstDayOfWeekSetting extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('first_day_of_week', '0')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'first_day_of_week'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddLoggingTable.php b/install/migrations/v260/AddLoggingTable.php
new file mode 100644
index 00000000..b1f55305
--- /dev/null
+++ b/install/migrations/v260/AddLoggingTable.php
@@ -0,0 +1,21 @@
+<?php
+
+namespace v260;
+
+
+class AddLoggingTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "logging` (
+            `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
+            `username` VARCHAR(200),
+            `message` MEDIUMTEXT NOT NULL,
+            `severity` INT NOT NULL,
+            `location` MEDIUMTEXT,
+            `timestamp` TIMESTAMP NOT NULL) ENGINE = MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "logging`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddPrimaryKeyToSettings.php b/install/migrations/v260/AddPrimaryKeyToSettings.php
new file mode 100644
index 00000000..7298cbac
--- /dev/null
+++ b/install/migrations/v260/AddPrimaryKeyToSettings.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v260;
+
+
+class AddPrimaryKeyToSettings extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` ADD PRIMARY KEY (`Key`)");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` DROP PRIMARY KEY");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/AddTempAttachmentTable.php b/install/migrations/v260/AddTempAttachmentTable.php
new file mode 100644
index 00000000..b66d7b70
--- /dev/null
+++ b/install/migrations/v260/AddTempAttachmentTable.php
@@ -0,0 +1,21 @@
+<?php
+
+namespace v260;
+
+
+class AddTempAttachmentTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "temp_attachment` (
+          `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
+          `file_name` VARCHAR(255) NOT NULL,
+          `saved_name` VARCHAR(255) NOT NULL,
+          `size` INT(10) UNSIGNED NOT NULL,
+          `type` ENUM('0','1') NOT NULL,
+          `date_uploaded` TIMESTAMP NOT NULL) ENGINE = MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "temp_attachment`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v260/ConvertStatusPropertiesToInts.php b/install/migrations/v260/ConvertStatusPropertiesToInts.php
new file mode 100644
index 00000000..7f04f9b3
--- /dev/null
+++ b/install/migrations/v260/ConvertStatusPropertiesToInts.php
@@ -0,0 +1,29 @@
+<?php
+
+namespace v260;
+
+
+class ConvertStatusPropertiesToInts extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` CHANGE  `IsNewTicketStatus`  `IsNewTicketStatus` INT( 1 ) NOT NULL DEFAULT  '0',
+            CHANGE  `IsClosed`  `IsClosed` INT( 1 ) NOT NULL DEFAULT  '0',
+            CHANGE  `IsClosedByClient`  `IsClosedByClient` INT( 1 ) NOT NULL DEFAULT  '0',
+            CHANGE  `IsCustomerReplyStatus`  `IsCustomerReplyStatus` INT( 1 ) NOT NULL DEFAULT  '0',
+            CHANGE  `IsStaffClosedOption`  `IsStaffClosedOption` INT( 1 ) NOT NULL DEFAULT  '0',
+            CHANGE  `IsStaffReopenedStatus`  `IsStaffReopenedStatus` INT( 1 ) NOT NULL DEFAULT  '0',
+            CHANGE  `IsDefaultStaffReplyStatus`  `IsDefaultStaffReplyStatus` INT( 1 ) NOT NULL DEFAULT  '0',
+            CHANGE  `LockedTicketStatus`  `LockedTicketStatus` INT( 1 ) NOT NULL DEFAULT  '0'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` CHANGE  `IsNewTicketStatus`  `IsNewTicketStatus` INT( 1 ) NOT NULL DEFAULT  '0',
+            CHANGE  `IsClosed`  `IsClosed` ENUM('0','1') NOT NULL DEFAULT  '0',
+            CHANGE  `IsClosedByClient`  `IsClosedByClient` ENUM('0','1') NOT NULL DEFAULT  '0',
+            CHANGE  `IsCustomerReplyStatus`  `IsCustomerReplyStatus` ENUM('0','1') NOT NULL DEFAULT  '0',
+            CHANGE  `IsStaffClosedOption`  `IsStaffClosedOption` ENUM('0','1') NOT NULL DEFAULT  '0',
+            CHANGE  `IsStaffReopenedStatus`  `IsStaffReopenedStatus` ENUM('0','1') NOT NULL DEFAULT  '0',
+            CHANGE  `IsDefaultStaffReplyStatus`  `IsDefaultStaffReplyStatus` ENUM('0','1') NOT NULL DEFAULT  '0',
+            CHANGE  `LockedTicketStatus`  `LockedTicketStatus` ENUM('0','1') NOT NULL DEFAULT  '0'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v262/AddMissingColumnsToStageTickets/AddDueDateColumn.php b/install/migrations/v262/AddMissingColumnsToStageTickets/AddDueDateColumn.php
new file mode 100644
index 00000000..06989103
--- /dev/null
+++ b/install/migrations/v262/AddMissingColumnsToStageTickets/AddDueDateColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v262\AddMissingColumnsToStageTickets;
+
+
+class AddDueDateColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `due_date` DATETIME");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `due_date`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v262/AddMissingColumnsToStageTickets/AddOverdueEmailSentColumn.php b/install/migrations/v262/AddMissingColumnsToStageTickets/AddOverdueEmailSentColumn.php
new file mode 100644
index 00000000..9e8d9ac1
--- /dev/null
+++ b/install/migrations/v262/AddMissingColumnsToStageTickets/AddOverdueEmailSentColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v262\AddMissingColumnsToStageTickets;
+
+
+class AddOverdueEmailSentColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `overdue_email_sent` ENUM('0','1')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `overdue_email_sent`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v300/AddColorSchemeSetting.php b/install/migrations/v300/AddColorSchemeSetting.php
new file mode 100644
index 00000000..e488350b
--- /dev/null
+++ b/install/migrations/v300/AddColorSchemeSetting.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v300;
+
+
+class AddColorSchemeSetting extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('admin_color_scheme', 'skin-blue')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'admin_color_scheme'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v300/MigrateAutorefreshOption/DropOldColumn.php b/install/migrations/v300/MigrateAutorefreshOption/DropOldColumn.php
new file mode 100644
index 00000000..76fa0305
--- /dev/null
+++ b/install/migrations/v300/MigrateAutorefreshOption/DropOldColumn.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v300\MigrateAutorefreshOption;
+
+
+class DropOldColumn extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `autorefresh`");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `autorefresh` BIGINT NOT NULL DEFAULT 0");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v300/MigrateAutorefreshOption/UpdateFromOldValue.php b/install/migrations/v300/MigrateAutorefreshOption/UpdateFromOldValue.php
new file mode 100644
index 00000000..7ea1bb57
--- /dev/null
+++ b/install/migrations/v300/MigrateAutorefreshOption/UpdateFromOldValue.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v300\MigrateAutorefreshOption;
+
+
+class UpdateFromOldValue extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `autoreload` = `autorefresh` / 10");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `autorefresh` = `autoreload` * 10");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v300/MigrateHeskCustomStatuses.php b/install/migrations/v300/MigrateHeskCustomStatuses.php
new file mode 100644
index 00000000..5f2a5132
--- /dev/null
+++ b/install/migrations/v300/MigrateHeskCustomStatuses.php
@@ -0,0 +1,65 @@
+<?php
+
+namespace v300;
+
+
+class MigrateHeskCustomStatuses extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $hesk_statuses = $this->executeQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "custom_statuses` ORDER BY `order`");
+
+        $next_status_id_rs = $this->executeQuery("SELECT MAX(`ID`) AS `last_id` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses`");
+        $next_status_id_row = hesk_dbFetchAssoc($next_status_id_rs);
+        $next_status_id = intval($next_status_id_row['last_id']) + 1;
+
+        $next_sort_rs = $this->executeQuery("SELECT MAX(`sort`) AS `last_sort` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses`");
+        $next_sort_row = hesk_dbFetchAssoc($next_sort_rs);
+        $next_sort = intval($next_sort_row['last_sort']) + 10;
+
+        while ($row = hesk_dbFetchAssoc($hesk_statuses)) {
+            $closable = $row['can_customers_change'] == '1' ? 'yes' : 'sonly';
+
+            $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (`ID`,
+                `TextColor`,
+                `IsNewTicketStatus`,
+                `IsClosed`,
+                `IsClosedByClient`,
+                `IsCustomerReplyStatus`,
+                `IsStaffClosedOption`,
+                `IsStaffReopenedStatus`,
+                `IsDefaultStaffReplyStatus`,
+                `LockedTicketStatus`,
+                `IsAutocloseOption`,
+                `Closable`,
+                `Key`,
+                `sort`)
+                VALUES (" . $next_status_id . ",
+                '#" . $row['color'] . "',
+                0,
+                0,
+                0,
+                0,
+                0,
+                0,
+                0,
+                0,
+                0,
+                '" . $closable . "',
+                'STORED IN XREF TABLE',
+                " . $next_sort . ")");
+
+            $languages = json_decode($row['name']);
+            foreach ($languages as $language => $text) {
+                $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "text_to_status_xref` (`language`, `text`, `status_id`)
+            VALUES ('" . $language . "', '" . $text . "', " . $next_status_id . ")");
+            }
+
+            // Increment the next ID and sort
+            $next_status_id++;
+            $next_sort += 10;
+        }
+    }
+
+    function down($hesk_settings) {
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v302/AddMissingCustomFields.php b/install/migrations/v302/AddMissingCustomFields.php
new file mode 100644
index 00000000..9975c831
--- /dev/null
+++ b/install/migrations/v302/AddMissingCustomFields.php
@@ -0,0 +1,75 @@
+<?php
+
+namespace v302;
+
+
+class AddMissingCustomFields extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets`
+        ADD COLUMN `custom21` MEDIUMTEXT,
+        ADD COLUMN `custom22` MEDIUMTEXT,
+        ADD COLUMN `custom23` MEDIUMTEXT,
+        ADD COLUMN `custom24` MEDIUMTEXT,
+        ADD COLUMN `custom25` MEDIUMTEXT,
+        ADD COLUMN `custom26` MEDIUMTEXT,
+        ADD COLUMN `custom27` MEDIUMTEXT,
+        ADD COLUMN `custom28` MEDIUMTEXT,
+        ADD COLUMN `custom29` MEDIUMTEXT,
+        ADD COLUMN `custom30` MEDIUMTEXT,
+        ADD COLUMN `custom31` MEDIUMTEXT,
+        ADD COLUMN `custom32` MEDIUMTEXT,
+        ADD COLUMN `custom33` MEDIUMTEXT,
+        ADD COLUMN `custom34` MEDIUMTEXT,
+        ADD COLUMN `custom35` MEDIUMTEXT,
+        ADD COLUMN `custom36` MEDIUMTEXT,
+        ADD COLUMN `custom37` MEDIUMTEXT,
+        ADD COLUMN `custom38` MEDIUMTEXT,
+        ADD COLUMN `custom39` MEDIUMTEXT,
+        ADD COLUMN `custom40` MEDIUMTEXT,
+        ADD COLUMN `custom41` MEDIUMTEXT,
+        ADD COLUMN `custom42` MEDIUMTEXT,
+        ADD COLUMN `custom43` MEDIUMTEXT,
+        ADD COLUMN `custom44` MEDIUMTEXT,
+        ADD COLUMN `custom45` MEDIUMTEXT,
+        ADD COLUMN `custom46` MEDIUMTEXT,
+        ADD COLUMN `custom47` MEDIUMTEXT,
+        ADD COLUMN `custom48` MEDIUMTEXT,
+        ADD COLUMN `custom49` MEDIUMTEXT,
+        ADD COLUMN `custom50` MEDIUMTEXT");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets`
+        DROP COLUMN `custom21`,
+        DROP COLUMN `custom22`,
+        DROP COLUMN `custom23`,
+        DROP COLUMN `custom24`,
+        DROP COLUMN `custom25`,
+        DROP COLUMN `custom26`,
+        DROP COLUMN `custom27`,
+        DROP COLUMN `custom28`,
+        DROP COLUMN `custom29`,
+        DROP COLUMN `custom30`,
+        DROP COLUMN `custom31`,
+        DROP COLUMN `custom32`,
+        DROP COLUMN `custom33`,
+        DROP COLUMN `custom34`,
+        DROP COLUMN `custom35`,
+        DROP COLUMN `custom36`,
+        DROP COLUMN `custom37`,
+        DROP COLUMN `custom38`,
+        DROP COLUMN `custom39`,
+        DROP COLUMN `custom40`,
+        DROP COLUMN `custom41`,
+        DROP COLUMN `custom42`,
+        DROP COLUMN `custom43`,
+        DROP COLUMN `custom44`,
+        DROP COLUMN `custom45`,
+        DROP COLUMN `custom46`,
+        DROP COLUMN `custom47`,
+        DROP COLUMN `custom48`,
+        DROP COLUMN `custom49`,
+        DROP COLUMN `custom50`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v310/AddApiUrlRewriteSetting.php b/install/migrations/v310/AddApiUrlRewriteSetting.php
new file mode 100644
index 00000000..cf1d6846
--- /dev/null
+++ b/install/migrations/v310/AddApiUrlRewriteSetting.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v310;
+
+
+class AddApiUrlRewriteSetting extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('api_url_rewrite', '0')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'api_url_rewrite'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v310/AddCustomNavElements/CreateCustomNavElementTable.php b/install/migrations/v310/AddCustomNavElements/CreateCustomNavElementTable.php
new file mode 100644
index 00000000..ff2bc037
--- /dev/null
+++ b/install/migrations/v310/AddCustomNavElements/CreateCustomNavElementTable.php
@@ -0,0 +1,21 @@
+<?php
+
+namespace v310\AddCustomNavElements;
+
+
+class CreateCustomNavElementTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "custom_nav_element` 
+            (id INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
+             image_url TEXT,
+             font_icon VARCHAR(200),
+             place INT NOT NULL,
+             url VARCHAR(500) NOT NULL,
+             sort INT NOT NULL)");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "custom_nav_element`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v310/AddCustomNavElements/CreateCustomNavElementToTextTable.php b/install/migrations/v310/AddCustomNavElements/CreateCustomNavElementToTextTable.php
new file mode 100644
index 00000000..87eff45e
--- /dev/null
+++ b/install/migrations/v310/AddCustomNavElements/CreateCustomNavElementToTextTable.php
@@ -0,0 +1,20 @@
+<?php
+
+namespace v310\AddCustomNavElements;
+
+
+class CreateCustomNavElementToTextTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "custom_nav_element_to_text`
+            (id INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
+             nav_element_id INT NOT NULL,
+             language VARCHAR(200) NOT NULL,
+             text VARCHAR(200) NOT NULL,
+             subtext VARCHAR(200))");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "custom_nav_element_to_text`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v310/AddMoreColorOptionsToCategories/AddBackgroundColor.php b/install/migrations/v310/AddMoreColorOptionsToCategories/AddBackgroundColor.php
new file mode 100644
index 00000000..c8d819b5
--- /dev/null
+++ b/install/migrations/v310/AddMoreColorOptionsToCategories/AddBackgroundColor.php
@@ -0,0 +1,16 @@
+<?php
+
+namespace v310\AddMoreColorOptionsToCategories;
+
+
+class AddBackgroundColor extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` SET `color` = '#FFFFFF' WHERE `color` IS NULL");
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` CHANGE `color` `background_color` VARCHAR(7) NOT NULL DEFAULT '#FFFFFF'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` CHANGE `background_color` `color` VARCHAR(7) NOT NULL DEFAULT '#FFFFFF'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v310/AddMoreColorOptionsToCategories/AddDisplayBorderOutline.php b/install/migrations/v310/AddMoreColorOptionsToCategories/AddDisplayBorderOutline.php
new file mode 100644
index 00000000..87855a3e
--- /dev/null
+++ b/install/migrations/v310/AddMoreColorOptionsToCategories/AddDisplayBorderOutline.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v310\AddMoreColorOptionsToCategories;
+
+
+class AddDisplayBorderOutline extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ADD COLUMN `display_border_outline` ENUM('0','1') NOT NULL DEFAULT '0'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` DROP COLUMN `display_border_outline`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v310/AddMoreColorOptionsToCategories/AddForegroundColor.php b/install/migrations/v310/AddMoreColorOptionsToCategories/AddForegroundColor.php
new file mode 100644
index 00000000..fcef4303
--- /dev/null
+++ b/install/migrations/v310/AddMoreColorOptionsToCategories/AddForegroundColor.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v310\AddMoreColorOptionsToCategories;
+
+
+class AddForegroundColor extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ADD COLUMN `foreground_color` VARCHAR(7) NOT NULL DEFAULT 'AUTO'");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` DROP COLUMN `foreground_color`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v310/AddNewLoginSettings/AddLoginBackground.php b/install/migrations/v310/AddNewLoginSettings/AddLoginBackground.php
new file mode 100644
index 00000000..6f67ac4f
--- /dev/null
+++ b/install/migrations/v310/AddNewLoginSettings/AddLoginBackground.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v310\AddNewLoginSettings;
+
+
+class AddLoginBackground extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('login_background', '#d2d6de')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'login_background'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v310/AddNewLoginSettings/AddLoginBackgroundType.php b/install/migrations/v310/AddNewLoginSettings/AddLoginBackgroundType.php
new file mode 100644
index 00000000..ffd82f0a
--- /dev/null
+++ b/install/migrations/v310/AddNewLoginSettings/AddLoginBackgroundType.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v310\AddNewLoginSettings;
+
+
+class AddLoginBackgroundType extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('login_background_type', 'color')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'login_background_type'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v310/AddNewLoginSettings/AddLoginBoxHeader.php b/install/migrations/v310/AddNewLoginSettings/AddLoginBoxHeader.php
new file mode 100644
index 00000000..624a741f
--- /dev/null
+++ b/install/migrations/v310/AddNewLoginSettings/AddLoginBoxHeader.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v310\AddNewLoginSettings;
+
+
+class AddLoginBoxHeader extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('login_box_header', 'helpdesk-title')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'login_box_header'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v310/AddNewLoginSettings/AddLoginBoxHeaderImage.php b/install/migrations/v310/AddNewLoginSettings/AddLoginBoxHeaderImage.php
new file mode 100644
index 00000000..f0859cdf
--- /dev/null
+++ b/install/migrations/v310/AddNewLoginSettings/AddLoginBoxHeaderImage.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v310\AddNewLoginSettings;
+
+
+class AddLoginBoxHeaderImage extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('login_box_header_image', '')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'login_box_header_image'");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v310/AddStackTraceToLogs.php b/install/migrations/v310/AddStackTraceToLogs.php
new file mode 100644
index 00000000..ec89b916
--- /dev/null
+++ b/install/migrations/v310/AddStackTraceToLogs.php
@@ -0,0 +1,15 @@
+<?php
+
+namespace v310;
+
+
+class AddStackTraceToLogs extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "logging` ADD COLUMN `stack_trace` TEXT");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "logging` DROP COLUMN `stack_trace`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v310/ConvertPresetToIndividualColors.php b/install/migrations/v310/ConvertPresetToIndividualColors.php
new file mode 100644
index 00000000..c0d8461d
--- /dev/null
+++ b/install/migrations/v310/ConvertPresetToIndividualColors.php
@@ -0,0 +1,125 @@
+<?php
+
+namespace v310;
+
+
+class ConvertPresetToIndividualColors extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $theme_preset_rs = $this->executeQuery("SELECT `Value` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'admin_color_scheme'");
+        if (hesk_dbNumRows($theme_preset_rs) === 0) {
+            $theme = 'skin-blue';
+        } else {
+            $theme_preset_row = hesk_dbFetchAssoc($theme_preset_rs);
+            $theme = $theme_preset_row['Value'];
+        }
+
+        $light_theme = preg_match_all('/.*-light/', $theme);
+        $navbar = array(
+            'background' => '',
+            'text' => '#fff',
+            'text_hover' => '#fff',
+            'background_hover' => ''
+        );
+        $navbar_brand = array(
+            'background' => '',
+            'text' => '#fff',
+            'text_hover' => '#fff',
+            'background_hover' => ''
+        );
+        $sidebar = array(
+            'background' => $light_theme ? '#f9fafc' : '#222d32',
+            'text' => $light_theme ? '#444' : '#b8c7ce',
+            'text_hover' => $light_theme ? '#444' : '#fff',
+            'background_hover' => $light_theme ? '#f4f4f5' : '#1e282c',
+            'font_weight' => $light_theme ? 'bold' : 'normal'
+        );
+        $sidebar_header = array(
+            'background' => $light_theme ? '#f9fafc' : '#1a2226',
+            'text' => $light_theme ? '#848484' : '#4b646f',
+        );
+        if (preg_match('/skin-blue.*/', $theme)) {
+            $navbar['background'] = '#3c8dbc';
+            $navbar['background_hover'] = '#367fa9';
+
+            $navbar_brand['background'] = $light_theme ? '#3c8dbc' : '#367fa9';
+            $navbar_brand['background_hover'] = $light_theme ? '#3b8ab8' : '#357ca5';
+        } elseif (preg_match('/skin-yellow.*/', $theme)) {
+            $navbar['background'] = '#f39c12';
+            $navbar['background_hover'] = '#da8c10';
+
+            $navbar_brand['background'] = $light_theme ? '#f39c12' : '#e08e0b';
+            $navbar_brand['background_hover'] = $light_theme ? '#f39a0d' : '#db8b0b';
+        } elseif (preg_match('/skin-green.*/', $theme)) {
+            $navbar['background'] = '#00a65a';
+            $navbar['background_hover'] = '#009551';
+
+            $navbar_brand['background'] = $light_theme ? '#00a65a' : '#008d4c';
+            $navbar_brand['background_hover'] = $light_theme ? '#00a157' : '#008749';
+        } elseif (preg_match('/skin-purple.*/', $theme)) {
+            $navbar['background'] = '#605ca8';
+            $navbar['background_hover'] = '#565397';
+
+            $navbar_brand['background'] = $light_theme ? '#605ca8' : '#555299';
+            $navbar_brand['background_hover'] = $light_theme ? '#5d59a6' : '#545096';
+        } elseif (preg_match('/skin-red.*/', $theme)) {
+            $navbar['background'] = '#dd4b39';
+            $navbar['background_hover'] = '#c64333';
+
+            $navbar_brand['background'] = $light_theme ? '#dd4b39' : '#d73925';
+            $navbar_brand['background_hover'] = $light_theme ? '#dc4735' : '#d33724';
+        } else {
+            $navbar['background'] = '#fff';
+            $navbar['background_hover'] = '#eee';
+            $navbar['text_color'] = '#333';
+            $navbar['text_hover'] = '#333';
+
+            $navbar_brand['background'] = '#fff';
+            $navbar_brand['background_hover'] = '#fcfcfc';
+            $navbar_brand['text'] = '#333';
+            $navbar_brand['text_hover'] = '#333';
+        }
+
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_navbar_background', '{$navbar['background']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_navbar_background_hover', '{$navbar['background_hover']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_navbar_text', '{$navbar['text']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_navbar_text_hover', '{$navbar['text_hover']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_navbar_brand_background', '{$navbar_brand['background']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_navbar_brand_background_hover', '{$navbar_brand['background_hover']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_navbar_brand_text', '{$navbar_brand['text']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_navbar_brand_text_hover', '{$navbar_brand['text_hover']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_sidebar_background', '{$sidebar['background']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_sidebar_background_hover', '{$sidebar['background_hover']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_sidebar_text', '{$sidebar['text']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_sidebar_text_hover', '{$sidebar['text_hover']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_sidebar_font_weight', '{$sidebar['font_weight']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_sidebar_header_background', '{$sidebar_header['background']}')");
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_sidebar_header_text', '{$sidebar_header['text']}')");
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` IN ('rtl', 'admin_color_scheme')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
+            VALUES ('admin_color_scheme', 'skin-blue')");
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` IN ('admin_navbar_background',
+            'admin_navbar_background_hover', 'admin_navbar_text', 'admin_navbar_text_hover', 'admin_navbar_brand_background',
+            'admin_navbar_brand_background_hover', 'admin_navbar_brand_text', 'admin_navbar_brand_text_hover', 'admin_sidebar_background',
+            'admin_sidebar_background_hover', 'admin_sidebar_text', 'admin_sidebar_text_hover', 'admin_sidebar_font_weight',
+            'admin_sidebar_header_background', 'admin_sidebar_header_text')");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v320/AddAuditTrail/CreateAuditTrailTable.php b/install/migrations/v320/AddAuditTrail/CreateAuditTrailTable.php
new file mode 100644
index 00000000..3dadf4be
--- /dev/null
+++ b/install/migrations/v320/AddAuditTrail/CreateAuditTrailTable.php
@@ -0,0 +1,20 @@
+<?php
+
+namespace v320\AddAuditTrail;
+
+
+class CreateAuditTrailTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "audit_trail` (
+            `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY, 
+            `entity_id` INT NOT NULL,
+            `entity_type` VARCHAR(50) NOT NULL,
+            `language_key` VARCHAR(100) NOT NULL, 
+            `date` TIMESTAMP NOT NULL)");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "audit_trail`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v320/AddAuditTrail/CreateAuditTrailToReplacementValuesTable.php b/install/migrations/v320/AddAuditTrail/CreateAuditTrailToReplacementValuesTable.php
new file mode 100644
index 00000000..93a009bb
--- /dev/null
+++ b/install/migrations/v320/AddAuditTrail/CreateAuditTrailToReplacementValuesTable.php
@@ -0,0 +1,19 @@
+<?php
+
+namespace v320\AddAuditTrail;
+
+
+class CreateAuditTrailToReplacementValuesTable extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "audit_trail_to_replacement_values` (
+            `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY, 
+            `audit_trail_id` INT NOT NULL, 
+            `replacement_index` INT NOT NULL, 
+            `replacement_value` TEXT NOT NULL)");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "audit_trail_to_replacement_values`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v320/AddDescriptionToCategoriesAndCustomFields/AddDescriptionToCategories.php b/install/migrations/v320/AddDescriptionToCategoriesAndCustomFields/AddDescriptionToCategories.php
new file mode 100644
index 00000000..aba2ffc5
--- /dev/null
+++ b/install/migrations/v320/AddDescriptionToCategoriesAndCustomFields/AddDescriptionToCategories.php
@@ -0,0 +1,17 @@
+<?php
+
+namespace v320\AddDescriptionToCategoriesAndCustomFields;
+
+
+class AddDescriptionToCategories extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories`
+            ADD COLUMN `mfh_description` TEXT");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories`
+            DROP COLUMN `mfh_description`");
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v320/AddDescriptionToCategoriesAndCustomFields/AddDescriptionToCustomFields.php b/install/migrations/v320/AddDescriptionToCategoriesAndCustomFields/AddDescriptionToCustomFields.php
new file mode 100644
index 00000000..bac58528
--- /dev/null
+++ b/install/migrations/v320/AddDescriptionToCategoriesAndCustomFields/AddDescriptionToCustomFields.php
@@ -0,0 +1,29 @@
+<?php
+
+namespace v320\AddDescriptionToCategoriesAndCustomFields;
+
+
+class AddDescriptionToCustomFields extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "custom_fields`
+            ADD COLUMN `mfh_description` TEXT");
+
+        // Purge the custom field caches as we're adding a new field
+        foreach ($hesk_settings['languages'] as $key => $value) {
+            $language_hash = sha1($key);
+            hesk_unlink(HESK_PATH . "cache/cf_{$language_hash}.cache.php");
+        }
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "custom_fields`
+            DROP COLUMN `mfh_description`");
+
+        // Purge the custom field caches as we're adding a new field
+        foreach ($hesk_settings['languages'] as $key => $value) {
+            $language_hash = sha1($key);
+            hesk_unlink(HESK_PATH . "cache/cf_{$language_hash}.cache.php");
+        }
+    }
+}
\ No newline at end of file
diff --git a/install/migrations/v320/AddMigrationSetting.php b/install/migrations/v320/AddMigrationSetting.php
new file mode 100644
index 00000000..c28cc17a
--- /dev/null
+++ b/install/migrations/v320/AddMigrationSetting.php
@@ -0,0 +1,16 @@
+<?php
+
+namespace v320;
+
+
+class AddMigrationSetting extends \AbstractMigration {
+
+    function up($hesk_settings) {
+        $this->executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
+            VALUES ('migrationNumber', '158')");
+    }
+
+    function down($hesk_settings) {
+        $this->executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'migrationNumber'");
+    }
+}
\ No newline at end of file
diff --git a/install/mods-for-hesk/ajax/install-database-ajax.php b/install/mods-for-hesk/ajax/install-database-ajax.php
deleted file mode 100644
index 77aed493..00000000
--- a/install/mods-for-hesk/ajax/install-database-ajax.php
+++ /dev/null
@@ -1,100 +0,0 @@
-<?php
-define('IN_SCRIPT', 1);
-define('HESK_PATH', '../../../');
-require(HESK_PATH . 'hesk_settings.inc.php');
-require(HESK_PATH . 'inc/common.inc.php');
-hesk_load_database_functions();
-require('../sql/installSql.php');
-
-$version = $_POST['version'];
-if ($version == 2) {
-    executePre140Scripts();
-} elseif ($version == 3) {
-    execute140Scripts();
-} elseif ($version == 4) {
-    execute141Scripts();
-} elseif ($version == 5) {
-    execute150Scripts();
-} elseif ($version == 6) {
-    execute160Scripts();
-} elseif ($version == 7) {
-    execute161Scripts();
-} elseif ($version == 8) {
-    execute170Scripts();
-} elseif ($version == 9) {
-    execute200Scripts();
-} elseif ($version == 10) {
-    execute201Scripts();
-} elseif ($version == 11) {
-    execute210Scripts();
-} elseif ($version == 12) {
-    execute211Scripts();
-} elseif ($version == 13) {
-    execute220Scripts();
-} elseif ($version == 14) {
-    execute221Scripts();
-} elseif ($version == 15) {
-    execute230Scripts();
-} elseif ($version == 16) {
-    execute231Scripts();
-} elseif ($version == 17) {
-    execute232Scripts();
-} elseif ($version == 18) {
-    execute240Scripts();
-} elseif ($version == 19) {
-    execute241Scripts();
-} elseif ($version == 20) {
-    execute242Scripts();
-} elseif ($version == 21) {
-    migrateSettings();
-    execute250Scripts();
-} elseif ($version == 22) {
-    execute251Scripts();
-} elseif ($version == 23) {
-    execute252Scripts();
-} elseif ($version == 24) {
-    execute253Scripts();
-} elseif ($version == 25) {
-    execute254Scripts();
-} elseif ($version == 26) {
-    execute255Scripts();
-} elseif ($version == 27) {
-    execute260Scripts();
-} elseif ($version == 28) {
-    execute261Scripts();
-} elseif ($version == 29) {
-    execute262Scripts();
-} elseif ($version == 30) {
-    execute263Scripts();
-} elseif ($version == 31) {
-    execute264Scripts();
-} elseif ($version == 32) {
-    execute300Beta1Scripts();
-} elseif ($version == 33) {
-    execute300RC1Scripts();
-} elseif ($version == 34) {
-    execute300Scripts();
-} elseif ($version == 35) {
-    execute301Scripts();
-} elseif ($version == 36) {
-    execute302Scripts();
-} elseif ($version == 37) {
-    execute303Scripts();
-} elseif ($version == 38) {
-    execute304Scripts();
-} elseif ($version == 39) {
-    execute305Scripts();
-} elseif ($version == 40) {
-    execute306Scripts();
-} elseif ($version == 41) {
-    execute307Scripts();
-} elseif ($version == 42) {
-    execute310Scripts();
-} elseif ($version == 43) {
-    execute311Scripts();
-} else {
-    $response = 'The version "' . $version . '" was not recognized. Check the value submitted and try again.';
-    print $response;
-    http_response_code(400);
-}
-return;
diff --git a/install/mods-for-hesk/ajax/task-ajax.php b/install/mods-for-hesk/ajax/task-ajax.php
deleted file mode 100644
index 211e6f02..00000000
--- a/install/mods-for-hesk/ajax/task-ajax.php
+++ /dev/null
@@ -1,32 +0,0 @@
-<?php
-define('IN_SCRIPT', 1);
-define('HESK_PATH', '../../../');
-require(HESK_PATH . 'hesk_settings.inc.php');
-require(HESK_PATH . 'inc/common.inc.php');
-hesk_load_database_functions();
-require('../sql/installSql.php');
-
-$task = $_POST['task'];
-if ($task == 'ip-email-bans') {
-    $numberOfBans = checkForIpOrEmailBans();
-    $jsonToSend = array();
-    if ($numberOfBans > 0) {
-        $jsonToSend['status'] = 'ATTENTION';
-        $jsonToSend['users'] = array();
-        $users = getUsers();
-        foreach ($users as $user) {
-            array_push($jsonToSend['users'], $user);
-        }
-    } else {
-        $jsonToSend['status'] = 'SUCCESS';
-    }
-    print json_encode($jsonToSend);
-} elseif ($task == 'migrate-bans') {
-    migrateBans($_POST['user']);
-} elseif ($task == 'initialize-statuses') {
-    initializeXrefTable();
-} else {
-    $response = 'The task "' . $task . '" was not recognized. Check your spelling and try again.';
-    print $response;
-    http_response_code(400);
-}
\ No newline at end of file
diff --git a/install/mods-for-hesk/ajax/uninstall-database-ajax.php b/install/mods-for-hesk/ajax/uninstall-database-ajax.php
deleted file mode 100644
index 92c3af7c..00000000
--- a/install/mods-for-hesk/ajax/uninstall-database-ajax.php
+++ /dev/null
@@ -1,17 +0,0 @@
-<?php
-define('IN_SCRIPT', 1);
-define('HESK_PATH', '../../../');
-require(HESK_PATH . 'hesk_settings.inc.php');
-require(HESK_PATH . 'inc/common.inc.php');
-hesk_load_database_functions();
-require('../sql/uninstallSql.php');
-
-$task = $_POST['task'];
-if ($task == 'status-change') {
-    replaceStatusColumn();
-} elseif ($task == 'drop-columns') {
-    removeOtherColumns();
-} else {
-    http_response_code(400);
-}
-return;
\ No newline at end of file
diff --git a/install/mods-for-hesk/database-validation.php b/install/mods-for-hesk/database-validation.php
deleted file mode 100644
index 22c34c98..00000000
--- a/install/mods-for-hesk/database-validation.php
+++ /dev/null
@@ -1,283 +0,0 @@
-<?php
-define('IN_SCRIPT', 1);
-define('HESK_PATH', '../../');
-require(HESK_PATH . 'install/install_functions.inc.php');
-require(HESK_PATH . 'hesk_settings.inc.php');
-
-hesk_dbConnect();
-?>
-<html>
-<head>
-    <title>Mods For HESK Database Validation</title>
-    <link href="../../hesk_style.css?<?php echo HESK_NEW_VERSION; ?>" type="text/css" rel="stylesheet"/>
-    <link href="<?php echo HESK_PATH; ?>css/bootstrap.css?v=<?php echo $hesk_settings['hesk_version']; ?>"
-          type="text/css" rel="stylesheet"/>
-    <link href="<?php echo HESK_PATH; ?>css/bootstrap-theme.css?v=<?php echo $hesk_settings['hesk_version']; ?>"
-          type="text/css" rel="stylesheet"/>
-    <link href="//netdna.bootstrapcdn.com/font-awesome/4.3.0/css/font-awesome.min.css" rel="stylesheet">
-    <link href="../../css/hesk_newStyle.css" type="text/css" rel="stylesheet"/>
-    <script src="<?php echo HESK_PATH; ?>js/jquery-1.10.2.min.js"></script>
-    <script language="Javascript" type="text/javascript" src="<?php echo HESK_PATH; ?>js/bootstrap.min.js"></script>
-    <script language="Javascript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>js/modsForHesk-javascript.js"></script>
-</head>
-<body>
-<div class="headersm">Mods for HESK Database Validation</div>
-<div class="container">
-    <div class="page-header">
-        <h1>Mods for HESK Database Validation</h1>
-        <p>The database validation tool will check your database setup to ensure that everything is set up correctly.
-        As of this time, the database validator assumes you are running the latest version of Mods for HESK (<?php echo MODS_FOR_HESK_NEW_VERSION; ?>)</p>
-    </div>
-    <div class="panel panel-success" id="all-good" style="display: none">
-        <div class="panel-heading">
-            <h4>Success</h4>
-        </div>
-        <div class="panel-body text-center">
-            <i class="fa fa-check-circle fa-4x" style="color: green"></i><br>
-            <h4>Your database is valid</h4>
-        </div>
-    </div>
-    <div class="panel panel-danger" id="not-good" style="display: none">
-        <div class="panel-heading">
-            <h4>Failure</h4>
-        </div>
-        <div class="panel-body text-center">
-            <i class="fa fa-times-circle fa-4x" style="color: red"></i><br>
-            <h4>One or more columns / tables are not properly configured in your database. Please open a topic at the
-            <a href="http://developers.phpjunkyard.com/viewforum.php?f=19" target="_blank">PHP Junkyard Forums</a> with this information for assistance.</h4>
-        </div>
-    </div>
-    <div class="panel panel-default">
-        <div class="panel-heading">
-            <h4>Results</h4>
-        </div>
-        <table class="table table-striped">
-            <thead>
-            <tr>
-                <th>Database Change</th>
-                <th>Status</th>
-            </tr>
-            </thead>
-            <tbody>
-            <?php
-            $all_good = true;
-
-            output_header_row('1.0.0 - 1.3.x');
-            $all_good = run_table_check('statuses');
-            $all_good = $all_good & run_column_check('statuses', 'ID');
-            $all_good = $all_good & run_column_check('statuses', 'TextColor');
-            $all_good = $all_good & run_column_check('statuses', 'IsNewTicketStatus');
-            $all_good = $all_good & run_column_check('statuses', 'IsClosed');
-            $all_good = $all_good & run_column_check('statuses', 'IsClosedByClient');
-            $all_good = $all_good & run_column_check('statuses', 'IsCustomerReplyStatus');
-            $all_good = $all_good & run_column_check('statuses', 'IsStaffClosedOption');
-            $all_good = $all_good & run_column_check('statuses', 'IsStaffReopenedStatus');
-            $all_good = $all_good & run_column_check('statuses', 'IsDefaultStaffReplyStatus');
-            $all_good = $all_good & run_column_check('statuses', 'LockedTicketStatus');
-            $all_good = $all_good & run_column_check('statuses', 'IsAutocloseOption');
-            $all_good = $all_good & run_column_check('statuses', 'Closable');
-            output_header_row('1.5.0');
-            $all_good = $all_good & run_column_check('users', 'active');
-            $all_good = $all_good & run_column_check('users', 'notify_note_unassigned');
-            output_header_row('1.6.0');
-            $all_good = $all_good & run_table_check('settings');
-            output_header_row('1.7.0');
-            $all_good = $all_good & run_table_check('verified_emails');
-            $all_good = $all_good & run_table_check('pending_verification_emails');
-            $all_good = $all_good & run_table_check('stage_tickets');
-            output_header_row('2.3.0');
-            $all_good = $all_good & run_column_check('service_messages', 'icon');
-            $all_good = $all_good & run_column_check('statuses', 'Key');
-            $all_good = $all_good & run_column_check('tickets', 'latitude');
-            $all_good = $all_good & run_column_check('tickets', 'longitude');
-            $all_good = $all_good & run_column_check('stage_tickets', 'latitude');
-            $all_good = $all_good & run_column_check('stage_tickets', 'longitude');
-            $all_good = $all_good & run_column_check('categories', 'manager');
-            $all_good = $all_good & run_column_check('users', 'permission_template');
-            $all_good = $all_good & run_table_check('permission_templates');
-            $all_good = $all_good & run_column_check('permission_templates', 'id');
-            $all_good = $all_good & run_column_check('permission_templates', 'name');
-            $all_good = $all_good & run_column_check('permission_templates', 'heskprivileges');
-            $all_good = $all_good & run_column_check('permission_templates', 'categories');
-            output_header_row('2.4.0');
-            $all_good = $all_good & run_table_check('quick_help_sections');
-            $all_good = $all_good & run_column_check('quick_help_sections', 'id');
-            $all_good = $all_good & run_column_check('quick_help_sections', 'location');
-            $all_good = $all_good & run_column_check('quick_help_sections', 'show');
-            $all_good = $all_good & run_table_check('text_to_status_xref');
-            $all_good = $all_good & run_column_check('text_to_status_xref', 'id');
-            $all_good = $all_good & run_column_check('text_to_status_xref', 'language');
-            $all_good = $all_good & run_column_check('text_to_status_xref', 'text');
-            $all_good = $all_good & run_column_check('text_to_status_xref', 'status_id');
-            $all_good = $all_good & run_column_check('statuses', 'sort');
-            $all_good = $all_good & run_column_check('attachments', 'download_count');
-            $all_good = $all_good & run_column_check('kb_attachments', 'download_count');
-            $all_good = $all_good & run_column_check('tickets', 'html');
-            $all_good = $all_good & run_column_check('stage_tickets', 'html');
-            $all_good = $all_good & run_column_check('replies', 'html');
-            output_header_row('2.5.0');
-            $all_good = $all_good & run_column_check('tickets', 'user_agent');
-            $all_good = $all_good & run_column_check('tickets', 'screen_resolution_width');
-            $all_good = $all_good & run_column_check('tickets', 'screen_resolution_height');
-            $all_good = $all_good & run_column_check('stage_tickets', 'user_agent');
-            $all_good = $all_good & run_column_check('stage_tickets', 'screen_resolution_width');
-            $all_good = $all_good & run_column_check('stage_tickets', 'screen_resolution_height');
-            output_header_row('2.6.0');
-            $all_good = $all_good & run_table_check('logging');
-            $all_good = $all_good & run_column_check('logging', 'id');
-            $all_good = $all_good & run_column_check('logging', 'username');
-            $all_good = $all_good & run_column_check('logging', 'message');
-            $all_good = $all_good & run_column_check('logging', 'severity');
-            $all_good = $all_good & run_column_check('logging', 'location');
-            $all_good = $all_good & run_column_check('logging', 'timestamp');
-            $all_good = $all_good & run_table_check('user_api_tokens');
-            $all_good = $all_good & run_column_check('user_api_tokens', 'id');
-            $all_good = $all_good & run_column_check('user_api_tokens', 'user_id');
-            $all_good = $all_good & run_column_check('user_api_tokens', 'token');
-            $all_good = $all_good & run_table_check('temp_attachment');
-            $all_good = $all_good & run_column_check('temp_attachment', 'id');
-            $all_good = $all_good & run_column_check('temp_attachment', 'file_name');
-            $all_good = $all_good & run_column_check('temp_attachment', 'saved_name');
-            $all_good = $all_good & run_column_check('temp_attachment', 'size');
-            $all_good = $all_good & run_column_check('temp_attachment', 'type');
-            $all_good = $all_good & run_column_check('temp_attachment', 'date_uploaded');
-            $all_good = $all_good & run_table_check('calendar_event');
-            $all_good = $all_good & run_column_check('calendar_event', 'id');
-            $all_good = $all_good & run_column_check('calendar_event', 'start');
-            $all_good = $all_good & run_column_check('calendar_event', 'end');
-            $all_good = $all_good & run_column_check('calendar_event', 'all_day');
-            $all_good = $all_good & run_column_check('calendar_event', 'name');
-            $all_good = $all_good & run_column_check('calendar_event', 'location');
-            $all_good = $all_good & run_column_check('calendar_event', 'comments');
-            $all_good = $all_good & run_column_check('calendar_event', 'category');
-            $all_good = $all_good & run_table_check('calendar_event_reminder');
-            $all_good = $all_good & run_column_check('calendar_event_reminder', 'id');
-            $all_good = $all_good & run_column_check('calendar_event_reminder', 'user_id');
-            $all_good = $all_good & run_column_check('calendar_event_reminder', 'event_id');
-            $all_good = $all_good & run_column_check('calendar_event_reminder', 'amount');
-            $all_good = $all_good & run_column_check('calendar_event_reminder', 'unit');
-            $all_good = $all_good & run_column_check('calendar_event_reminder', 'email_sent');
-            $all_good = $all_good & run_column_check('tickets', 'due_date');
-            $all_good = $all_good & run_column_check('tickets', 'overdue_email_sent');
-            $all_good = $all_good & run_column_check('categories', 'usage');
-            $all_good = $all_good & run_column_check('users', 'notify_overdue_unassigned');
-            $all_good = $all_good & run_column_check('users', 'default_calendar_view');
-            output_header_row('2.6.2');
-            $all_good = $all_good & run_column_check('stage_tickets', 'due_date');
-            $all_good = $all_good & run_column_check('stage_tickets', 'overdue_email_sent');
-            output_header_row('3.1.0');
-            $all_good = $all_good & run_column_check('categories', 'background_color');
-            $all_good = $all_good & run_column_check('categories', 'foreground_color');
-            $all_good = $all_good & run_column_check('categories', 'display_border_outline');
-            $all_good = $all_good & run_column_check('logging', 'stack_trace');
-            $all_good = $all_good & run_table_check('custom_nav_element');
-            $all_good = $all_good & run_column_check('custom_nav_element', 'id');
-            $all_good = $all_good & run_column_check('custom_nav_element', 'image_url');
-            $all_good = $all_good & run_column_check('custom_nav_element', 'font_icon');
-            $all_good = $all_good & run_column_check('custom_nav_element', 'place');
-            $all_good = $all_good & run_column_check('custom_nav_element', 'url');
-            $all_good = $all_good & run_column_check('custom_nav_element', 'sort');
-            $all_good = $all_good & run_table_check('custom_nav_element_to_text');
-            $all_good = $all_good & run_column_check('custom_nav_element_to_text', 'id');
-            $all_good = $all_good & run_column_check('custom_nav_element_to_text', 'nav_element_id');
-            $all_good = $all_good & run_column_check('custom_nav_element_to_text', 'language');
-            $all_good = $all_good & run_column_check('custom_nav_element_to_text', 'text');
-            $all_good = $all_good & run_column_check('custom_nav_element_to_text', 'subtext');
-            $all_good = $all_good & run_setting_check('admin_navbar_background');
-            $all_good = $all_good & run_setting_check('admin_navbar_background_hover');
-            $all_good = $all_good & run_setting_check('admin_navbar_text');
-            $all_good = $all_good & run_setting_check('admin_navbar_text_hover');
-            $all_good = $all_good & run_setting_check('admin_navbar_brand_background');
-            $all_good = $all_good & run_setting_check('admin_navbar_brand_background_hover');
-            $all_good = $all_good & run_setting_check('admin_navbar_brand_text');
-            $all_good = $all_good & run_setting_check('admin_navbar_brand_text_hover');
-            $all_good = $all_good & run_setting_check('admin_sidebar_background');
-            $all_good = $all_good & run_setting_check('admin_sidebar_background_hover');
-            $all_good = $all_good & run_setting_check('admin_sidebar_text');
-            $all_good = $all_good & run_setting_check('admin_sidebar_text_hover');
-            $all_good = $all_good & run_setting_check('admin_sidebar_font_weight');
-            $all_good = $all_good & run_setting_check('admin_sidebar_header_background');
-            $all_good = $all_good & run_setting_check('admin_sidebar_header_text');
-
-            if ($all_good) {
-                echo "<script>$('#all-good').show()</script>";
-            } else {
-                echo "<script>$('#not-good').show()</script>";
-            }
-            ?>
-            </tbody>
-        </table>
-    </div>
-</div>
-</body>
-</html>
-<?php
-function run_setting_check($setting_name) {
-    global $hesk_settings;
-
-    $res = run_check("SELECT 1 FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = '{$setting_name}'");
-	$all_good = hesk_dbNumRows($res) > 0;
-
-    output_result('<b>Setting Exists</b>: ' . $setting_name, $all_good);
-
-    return $all_good !== false;
-}
-
-function run_table_check($table_name) {
-    return run_column_check($table_name, '1');
-}
-
-function run_column_check($table_name, $column_name) {
-    global $hesk_settings;
-
-    if ($column_name == '1') {
-        $all_good = run_check('SELECT ' . $column_name . ' FROM `' . $hesk_settings['db_pfix'] . $table_name . '` LIMIT 1');
-
-        output_result('<b>Table Exists</b>: ' . $table_name,
-            $all_good);
-    } else {
-        $all_good = run_check('SELECT `' . $column_name . '` FROM `' . $hesk_settings['db_pfix'] . $table_name . '` LIMIT 1');
-        output_result('<b>Column Exists</b>: ' . $table_name . '.' . $column_name,
-            $all_good);
-    }
-
-    return $all_good !== false;
-}
-
-function run_check($sql) {
-    global $hesk_last_query;
-    global $hesk_db_link;
-    if (function_exists('mysqli_connect')) {
-        if (!$hesk_db_link && !hesk_dbConnect()) {
-            return false;
-        }
-        $hesk_last_query = $sql;
-
-        return @mysqli_query($hesk_db_link, $sql);
-    } else {
-        if (!$hesk_db_link && !hesk_dbConnect()) {
-            return false;
-        }
-        $hesk_last_query = $sql;
-
-        return $res = @mysql_query($sql, $hesk_db_link);
-    }
-}
-
-function output_result($change_title, $success) {
-    $css_color = 'green';
-    $text = '<span data-toggle="tooltip" title="This looks good!"><i class="fa fa-check-circle"></i> Success</span>';
-    if (!$success) {
-        $css_color = 'red';
-        $text = '<span data-toggle="tooltip" title="Oh no! Something isn\'t right."><i class="fa fa-times-circle"></i> Failure</span>';
-    }
-
-    $formatted_text = sprintf('<tr><td>%s</td><td style="color: %s">%s</td></tr>', $change_title, $css_color, $text);
-
-    echo $formatted_text;
-}
-
-function output_header_row($text) {
-    echo '<tr><td colspan="2" style="font-size: 1.2em"><i class="fa fa-chevron-right"></i> ' . $text . '</td></tr>';
-}
\ No newline at end of file
diff --git a/install/mods-for-hesk/index.html b/install/mods-for-hesk/index.html
deleted file mode 100644
index cf048141..00000000
--- a/install/mods-for-hesk/index.html
+++ /dev/null
@@ -1,12 +0,0 @@
-<!DOCTYPE html>
-<html>
-<head lang="en">
-    <meta charset="UTF-8">
-    <title></title>
-</head>
-<body>
-    <script>
-        window.location.replace("modsForHesk.php");
-    </script>
-</body>
-</html>
\ No newline at end of file
diff --git a/install/mods-for-hesk/installModsForHesk.php b/install/mods-for-hesk/installModsForHesk.php
deleted file mode 100644
index cae36a82..00000000
--- a/install/mods-for-hesk/installModsForHesk.php
+++ /dev/null
@@ -1,182 +0,0 @@
-<?php
-define('IN_SCRIPT', 1);
-define('HESK_PATH', '../../');
-require(HESK_PATH . 'install/install_functions.inc.php');
-require(HESK_PATH . 'hesk_settings.inc.php');
-
-if (!isset($_GET['v'])) {
-    die('Starting version not set!');
-}
-$startingVersion = intval($_GET['v']);
-
-$buildToVersionMap = array(
-    2 => 'Pre-1.4.0',
-    3 => '1.4.0',
-    4 => '1.4.1',
-    5 => '1.5.0',
-    6 => '1.6.0',
-    7 => '1.6.1',
-    8 => '1.7.0',
-    9 => '2.0.0',
-    10 => '2.0.1',
-    11 => '2.1.0',
-    12 => '2.1.1',
-    13 => '2.2.0',
-    14 => '2.2.1',
-    15 => '2.3.0',
-    16 => '2.3.1',
-    17 => '2.3.2',
-    18 => '2.4.0',
-    19 => '2.4.1',
-    20 => '2.4.2',
-    21 => '2.5.0',
-    22 => '2.5.1',
-    23 => '2.5.2',
-    24 => '2.5.3',
-    25 => '2.5.4',
-    26 => '2.5.5',
-    27 => '2.6.0',
-    28 => '2.6.1',
-    29 => '2.6.2',
-    30 => '2.6.3',
-    31 => '2.6.4',
-    32 => '3.0.0 beta 1',
-    33 => '3.0.0 RC 1',
-    34 => '3.0.0',
-    35 => '3.0.1',
-    36 => '3.0.2',
-    37 => '3.0.3',
-    38 => '3.0.4',
-    39 => '3.0.5',
-    40 => '3.0.6',
-    41 => '3.0.7',
-    42 => '3.1.0',
-    43 => '3.1.1',
-);
-
-function echoInitialVersionRows($version, $build_to_version_map)
-{
-    foreach ($build_to_version_map as $build => $display_text) {
-        if ($version < $build) {
-            printRow($display_text);
-        }
-    }
-}
-
-function printRow($version)
-{
-    $versionId = str_replace('.', '', $version);
-    $versionId = str_replace('Pre-', 'p', $versionId);
-    $versionId = str_replace(' beta ', 'b', $versionId);
-    $versionId = str_replace(' RC ', 'rc', $versionId);
-    echo '<tr id="row-' . $versionId . '">';
-    echo '<td>' . $version . '</td>';
-    echo '<td><i id="spinner-' . $versionId . '" class="fa fa-spinner"></i> <span id="span-' . $versionId . '">Waiting...</span></td>';
-    echo '</tr>';
-}
-
-?>
-<html>
-<head>
-    <title>Installing / Updating Mods for HESK</title>
-    <link href="../../hesk_style.css?<?php echo HESK_NEW_VERSION; ?>" type="text/css" rel="stylesheet"/>
-    <link href="<?php echo HESK_PATH; ?>css/bootstrap.css?v=<?php echo $hesk_settings['hesk_version']; ?>"
-          type="text/css" rel="stylesheet"/>
-    <link href="<?php echo HESK_PATH; ?>css/bootstrap-theme.css?v=<?php echo $hesk_settings['hesk_version']; ?>"
-          type="text/css" rel="stylesheet"/>
-    <link href="//netdna.bootstrapcdn.com/font-awesome/4.3.0/css/font-awesome.min.css" rel="stylesheet">
-    <link href="../../css/hesk_newStyle.css" type="text/css" rel="stylesheet"/>
-    <script src="<?php echo HESK_PATH; ?>js/jquery-1.10.2.min.js"></script>
-    <script language="Javascript" type="text/javascript" src="<?php echo HESK_PATH; ?>js/bootstrap.min.js"></script>
-    <script language="Javascript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>js/modsForHesk-javascript.js"></script>
-    <script language="JavaScript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>install/mods-for-hesk/js/ui-scripts.js"></script>
-    <script language="JavaScript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>install/mods-for-hesk/js/version-scripts.js"></script>
-    <script language="JavaScript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>js/bootstrap-datepicker.js"></script>
-</head>
-<body>
-<div class="headersm">Installing / Updating Mods for HESK</div>
-<div class="container">
-    <div class="page-header">
-        <h1>Installing / Updating Mods for HESK</h1>
-    </div>
-    <div class="row">
-        <div class="col-sm-12">
-            <div class="panel panel-default">
-                <div class="panel-heading">Installation Progress</div>
-                <div id="install-information">
-                    <table class="table table-striped" style="table-layout:fixed;">
-                        <thead>
-                        <tr>
-                            <th>Version</th>
-                            <th>Status</th>
-                        </tr>
-                        </thead>
-                        <tbody>
-                        <?php echoInitialVersionRows($startingVersion, $buildToVersionMap); ?>
-                        </tbody>
-                    </table>
-                    <?php if ($startingVersion < 18) { ?>
-                        <table class="table table-striped" style="table-layout: fixed">
-                            <thead>
-                            <tr>
-                                <th>Task</th>
-                                <th>Status</th>
-                            </tr>
-                            </thead>
-                            <tbody>
-                            <?php if ($startingVersion < 9): ?>
-                                <tr id="row-banmigrate">
-                                    <td>Migrate IP / Email Bans</td>
-                                    <td><i id="spinner-banmigrate" class="fa fa-spinner"></i> <span
-                                            id="span-banmigrate">Waiting...</span></td>
-                                </tr>
-                            <?php endif; ?>
-                            <tr id="row-initialize-statuses">
-                                <td>Initialize Statuses</td>
-                                <td><i id="spinner-initialize-statuses" class="fa fa-spinner"></i> <span
-                                        id="span-initialize-statuses">Waiting...</span></td>
-                            </tr>
-                            </tbody>
-                        </table>
-                    <?php } ?>
-                </div>
-            </div>
-        </div>
-    </div>
-    <div class="row" id="attention-row" style="display:none">
-        <div class="col-sm-12">
-            <div class="panel panel-warning">
-                <div class="panel-heading">Your Attention is Needed!</div>
-                <div class="panel-body" id="attention-body">
-                </div>
-            </div>
-        </div>
-    </div>
-    <div class="row">
-        <div class="col-sm-12">
-            <div class="panel panel-default">
-                <div class="panel-heading">Console</div>
-                <div style="max-height: 400px; overflow: auto;">
-                    <table class="table table-striped">
-                        <thead>
-                        <tr>
-                            <th>Severity</th>
-                            <th>Message</th>
-                        </tr>
-                        </thead>
-                        <tbody id="consoleBody"></tbody>
-                    </table>
-                </div>
-            </div>
-        </div>
-    </div>
-</div>
-<script>
-    processUpdates(<?php echo intval($startingVersion); ?>);
-</script>
-</body>
-</html>
\ No newline at end of file
diff --git a/install/mods-for-hesk/js/ui-scripts.js b/install/mods-for-hesk/js/ui-scripts.js
deleted file mode 100644
index 2d061c64..00000000
--- a/install/mods-for-hesk/js/ui-scripts.js
+++ /dev/null
@@ -1,109 +0,0 @@
-function disableAllDisablable(exclusion) {
-    $('.disablable').attr('disabled', 'disabled');
-    $('#' + exclusion).removeAttr('disabled');
-}
-
-function enableAllDisablable() {
-    $('.disablable').removeAttr('disabled');
-    $('#updateText').hide();
-}
-
-function updateLink() {
-    var version = $('select[name="current-version"]').val();
-    var format = 'installModsForHesk.php?v={0}';
-
-    var formattedLink = format.replace('{0}', version);
-    $('#upgrade-link').attr('href', formattedLink);
-}
-
-function startVersionUpgrade(version) {
-    $('#spinner-' + version)
-        .removeClass('fa-exclamation-triangle')
-        .addClass('fa-spinner')
-        .addClass('fa-pulse');
-    changeRowTo('row', version, 'info');
-    changeTextTo('span', version, 'In Progress');
-}
-
-function markUpdateAsSuccess(version, formattedVersion) {
-    removeSpinner(version);
-    $('#spinner-' + version).addClass('fa-check-circle');
-    changeTextTo('span', version, 'Completed Successfully');
-    changeRowTo('row', version, 'success');
-    appendToInstallConsole('<tr><td><span class="label label-success">SUCCESS</span></td><td>Updates for ' + formattedVersion + ' complete</td></tr>');
-}
-
-function removeSpinner(version) {
-    $('#spinner-' + version)
-        .removeClass('fa-pulse')
-        .removeClass('fa-spinner');
-}
-
-function markUpdateAsAttention(version) {
-    removeSpinner(version);
-    $('#spinner-' + version).addClass('fa-exclamation-triangle');
-    changeRowTo('row', version, 'warning');
-    changeTextTo('span', version, 'Attention! See below for more information');
-}
-
-function markUpdateAsFailure(version) {
-    removeSpinner(version);
-    $('#spinner-' + version).addClass('fa-times-circle');
-    changeRowTo('row', version, 'danger');
-    changeTextTo('span', version, 'Update failed! Check the console for more information');
-}
-
-function changeTextTo(prefix, version, text) {
-    $('#' + prefix + '-' + version).text(text);
-}
-
-function changeRowTo(prefix, version, clazz) {
-    //-- Remove all classes
-    $('#' + prefix + '-' + version)
-        .removeClass('info')
-        .removeClass('warning')
-        .removeClass('danger')
-        .removeClass('success');
-
-    //-- Re-add the requested class
-    $('#' + prefix + '-' + version).addClass(clazz);
-}
-
-function appendToInstallConsole(text) {
-    $('#consoleBody').append(text);
-}
-
-function installationFinished() {
-    appendToInstallConsole('<tr><td><span class="label label-success">SUCCESS</span></td><td>Installation complete</td></tr>');
-    var output = '<div class="panel-body">' +
-        '<div class="col-md-12 text-center">' +
-        '<i class="fa fa-check-circle fa-4x" style="color: #008000"></i><br><br>' +
-        '<h4>Awesome! The installation / upgrade has completed. Please delete the <code>install</code> directory and then proceed to your helpdesk!</h4>' +
-        '</div>' +
-        '</div>';
-    $('#install-information').html(output);
-}
-
-function getContentForMigratePrompt(users) {
-    var beginningText = '<h2>Migrating IP / E-mail Bans</h2><p>Mods for HESK has detected that you have added IP address ' +
-        'and/or email bans using Mods for HESK. As part of the upgrade process, Mods for HESK will migrate these bans ' +
-        'for you to HESK 2.6.0\'s IP/email ban feature. Select the user below that will be the "creator" of the bans, ' +
-        'then click "Submit".</p>';
-    var selectMarkup = '<div class="row form-horizontal"><div class="control-label col-md-3 col-xs-12" style="text-align: right;vertical-align: middle"><b>User:</b></div>' +
-        '<div class="col-md-9 col-x-12"><select name="user" class="form-control" id="user-dropdown">';
-    users.forEach(function (user) {
-        selectMarkup += '<option value="' + user.id + '">' + user.name + '</option>';
-    });
-    selectMarkup += '</select></div></div><br>';
-    var submitMarkup = '<div class="row"><div class="col-md-9 col-md-offset-3 col-xs-12"><button onclick="runMigration()" class="btn btn-default">Migrate</button> ' +
-        '<a href="javascript:void(0)" onclick="migrateComplete()" class="btn btn-danger">Don\'t Migrate</a> </div></div>';
-
-    return beginningText + selectMarkup + submitMarkup;
-}
-
-function prepareAttentionPanel(content) {
-    $('#attention-body').html(content);
-    $('#attention-row').show();
-}
-
-jQuery(document).ready(loadJquery);
\ No newline at end of file
diff --git a/install/mods-for-hesk/js/uninstall-scripts.js b/install/mods-for-hesk/js/uninstall-scripts.js
deleted file mode 100644
index bf896f34..00000000
--- a/install/mods-for-hesk/js/uninstall-scripts.js
+++ /dev/null
@@ -1,102 +0,0 @@
-function getTasks() {
-    return ['status-change', 'drop-columns'];
-}
-
-function processUninstallation() {
-    var tasks = getTasks();
-    //-- Change status column to default HESK values
-    tasks.forEach(function (task) {
-        startUninstallation(task);
-        executeUninstallation(task);
-    });
-}
-function startUninstallation(task) {
-    $('#spinner-' + task)
-        .removeClass('fa-exclamation-triangle')
-        .addClass('fa-spinner')
-        .addClass('fa-pulse');
-    changeRowTo('row', task, 'info');
-    changeTextTo('span', task, 'In Progress');
-}
-
-function changeTextTo(prefix, task, text) {
-    $('#' + prefix + '-' + task).text(text);
-}
-
-function changeRowTo(prefix, task, clazz) {
-    //-- Remove all classes
-    $('#' + prefix + '-' + task)
-        .removeClass('info')
-        .removeClass('warning')
-        .removeClass('danger')
-        .removeClass('success');
-
-    //-- Re-add the requested class
-    $('#' + prefix + '-' + task).addClass(clazz);
-}
-
-function executeUninstallation(task) {
-    appendToInstallConsole('<tr><td><span class="label label-info">INFO</span></td><td>Starting task code: ' + task + '</td></tr>');
-    $.ajax({
-        type: 'POST',
-        url: 'ajax/uninstall-database-ajax.php',
-        data: {task: task},
-        success: function (data) {
-            markUninstallAsSuccess(task);
-            checkForCompletion();
-        },
-        error: function (data) {
-            if (data.status == 400) {
-                appendToInstallConsole('<tr><td><span class="label label-danger">ERROR</span></td><td>The task <code>' + task + '</code> was not recognized. Check the value submitted and try again.</td></tr>');
-            } else {
-                appendToInstallConsole('<tr><td><span class="label label-danger">ERROR</span></td><td>' + data.responseText + '</td></tr>');
-            }
-            markUninstallAsFailure(task);
-        }
-    });
-}
-
-function checkForCompletion() {
-    // If all rows have a .success row, installation is finished
-    var numberOfTasks = getTasks().length;
-    var numberOfCompletions = $('tr.success').length;
-    if (numberOfTasks == numberOfCompletions) {
-        uninstallationFinished();
-    }
-}
-
-function uninstallationFinished() {
-    appendToInstallConsole('<tr><td><span class="label label-success">SUCCESS</span></td><td>Uninstallation complete</td></tr>');
-    var output = '<div class="panel-body">' +
-        '<div class="col-md-12 text-center">' +
-        '<i class="fa fa-check-circle fa-4x" style="color: #008000"></i><br><br>' +
-        '<h4>Awesome! The automated portion of uninstalling Mods for HESK has completed. ' +
-        'Please follow <a href="http://mods-for-hesk.mkochcs.com/uninstall-instructions.php" target="_blank">these instructions</a> ' +
-        'on the Mods for HESK website to finish uninstallation.</h4>' +
-        '</div>' +
-        '</div>';
-    $('#uninstall-information').html(output);
-}
-
-function markUninstallAsSuccess(task) {
-    removeSpinner(task);
-    $('#spinner-' + task).addClass('fa-check-circle');
-    changeTextTo('span', task, 'Completed Successfully');
-    changeRowTo('row', task, 'success');
-    appendToInstallConsole('<tr><td><span class="label label-success">SUCCESS</span></td><td>Uninstall for task code: <code>' + task + '</code> complete</td></tr>');
-}
-
-function markUninstallAsFailure(task) {
-    removeSpinner(task);
-    $('#spinner-' + task).addClass('fa-times-circle');
-    changeRowTo('row', task, 'danger');
-    changeTextTo('span', task, 'Uninstall failed! Check the console for more information');
-}
-
-function removeSpinner(task) {
-    $('#spinner-' + task)
-        .removeClass('fa-pulse')
-        .removeClass('fa-spinner');
-}
-
-jQuery(document).ready(loadJquery);
\ No newline at end of file
diff --git a/install/mods-for-hesk/js/version-scripts.js b/install/mods-for-hesk/js/version-scripts.js
deleted file mode 100644
index a7a9d1fc..00000000
--- a/install/mods-for-hesk/js/version-scripts.js
+++ /dev/null
@@ -1,230 +0,0 @@
-function processUpdates(startingVersion) {
-    if (startingVersion < 2) {
-        startVersionUpgrade('p140');
-        executeUpdate(2, 'p140', 'Pre 1.4.0');
-    } else if (startingVersion < 3) {
-        startVersionUpgrade('140');
-        executeUpdate(3, '140', '1.4.0');
-    } else if (startingVersion < 4) {
-        startVersionUpgrade('141');
-        executeUpdate(4, '141', '1.4.1');
-    } else if (startingVersion < 5) {
-        startVersionUpgrade('150');
-        executeUpdate(5, '150', '1.5.0');
-    } else if (startingVersion < 6) {
-        startVersionUpgrade('160');
-        executeUpdate(6, '160', '1.6.0');
-    } else if (startingVersion < 7) {
-        startVersionUpgrade('161');
-        executeUpdate(7, '161', '1.6.1');
-    } else if (startingVersion < 8) {
-        startVersionUpgrade('170');
-        executeUpdate(8, '170', '1.7.0');
-    } else if (startingVersion < 9) {
-        startVersionUpgrade('200');
-        executeUpdate(9, '200', '2.0.0');
-    } else if (startingVersion < 10) {
-        startVersionUpgrade('201');
-        executeUpdate(10, '201', '2.0.1');
-    } else if (startingVersion < 11) {
-        startVersionUpgrade('210');
-        executeUpdate(11, '210', '2.1.0');
-    } else if (startingVersion < 12) {
-        startVersionUpgrade('211');
-        executeUpdate(12, '211', '2.1.1');
-    } else if (startingVersion < 13) {
-        startVersionUpgrade('220');
-        executeUpdate(13, '220', '2.2.0');
-    } else if (startingVersion < 14) {
-        startVersionUpgrade('221');
-        executeUpdate(14, '221', '2.2.1');
-    } else if (startingVersion < 15) {
-        startVersionUpgrade('230');
-        executeUpdate(15, '230', '2.3.0');
-    } else if (startingVersion < 16) {
-        startVersionUpgrade('231');
-        executeUpdate(16, '231', '2.3.1');
-    } else if (startingVersion < 17) {
-        startVersionUpgrade('232');
-        executeUpdate(17, '232', '2.3.2');
-    } else if (startingVersion < 18) {
-        startVersionUpgrade('240');
-        executeUpdate(18, '240', '2.4.0');
-    } else if (startingVersion < 19) {
-        startVersionUpgrade('241');
-        executeUpdate(19, '241', '2.4.1');
-    } else if (startingVersion < 20) {
-        startVersionUpgrade('242');
-        executeUpdate(20, '242', '2.4.2');
-    } else if (startingVersion < 21) {
-        startVersionUpgrade('250');
-        executeUpdate(21, '250', '2.5.0');
-    } else if (startingVersion < 22) {
-        startVersionUpgrade('251');
-        executeUpdate(22, '251', '2.5.1');
-    } else if (startingVersion < 23) {
-        startVersionUpgrade('252');
-        executeUpdate(23, '252', '2.5.2');
-    } else if (startingVersion < 24) {
-        startVersionUpgrade('253');
-        executeUpdate(24, '253', '2.5.3');
-    } else if (startingVersion < 25) {
-        startVersionUpgrade('254');
-        executeUpdate(25, '254', '2.5.4');
-    } else if (startingVersion < 26) {
-        startVersionUpgrade('255');
-        executeUpdate(26, '255', '2.5.5');
-    } else if (startingVersion < 27) {
-        startVersionUpgrade('260');
-        executeUpdate(27, '260', '2.6.0');
-    } else if (startingVersion < 28) {
-        startVersionUpgrade('261');
-        executeUpdate(28, '261', '2.6.1');
-    } else if (startingVersion < 29) {
-        startVersionUpgrade('262');
-        executeUpdate(29, '262', '2.6.2');
-    } else if (startingVersion < 30) {
-        startVersionUpgrade('263');
-        executeUpdate(30, '263', '2.6.3');
-    } else if (startingVersion < 31) {
-        startVersionUpgrade('264');
-        executeUpdate(31, '264', '2.6.4');
-    } else if (startingVersion < 32) {
-        startVersionUpgrade('300b1');
-        executeUpdate(32, '300b1', '3.0.0 beta 1');
-    } else if (startingVersion < 33) {
-        startVersionUpgrade('300rc1');
-        executeUpdate(33, '300rc1', '3.0.0 RC 1');
-    } else if (startingVersion < 34) {
-        startVersionUpgrade('300');
-        executeUpdate(34, '300', '3.0.0');
-    } else if (startingVersion < 35) {
-        startVersionUpgrade('301');
-        executeUpdate(35, '301', '3.0.1');
-    } else if (startingVersion < 36) {
-        startVersionUpgrade('302');
-        executeUpdate(36, '302', '3.0.2');
-    } else if (startingVersion < 37) {
-        startVersionUpgrade('303');
-        executeUpdate(37, '303', '3.0.3');
-    } else if (startingVersion < 38) {
-        startVersionUpgrade('304');
-        executeUpdate(38, '304', '3.0.4');
-    } else if (startingVersion < 39) {
-        startVersionUpgrade('305');
-        executeUpdate(39, '305', '3.0.5');
-    } else if (startingVersion < 40) {
-        startVersionUpgrade('306');
-        executeUpdate(40, '306', '3.0.6');
-    } else if (startingVersion < 41) {
-        startVersionUpgrade('307');
-        executeUpdate(41, '307', '3.0.7');
-    } else if (startingVersion < 42) {
-        startVersionUpgrade('310');
-        executeUpdate(42, '310', '3.1.0');
-    } else if (startingVersion < 43) {
-        startVersionUpgrade('311');
-        executeUpdate(43, '311', '3.1.1');
-    } else {
-        installationFinished();
-    }
-}
-
-
-function executeUpdate(version, cssclass, formattedVersion) {
-    appendToInstallConsole('<tr><td><span class="label label-info">INFO</span></td><td>Starting updates for ' + formattedVersion + '</td></tr>');
-    $.ajax({
-        type: 'POST',
-        url: 'ajax/install-database-ajax.php',
-        data: {version: version},
-        success: function () {
-            markUpdateAsSuccess(cssclass, formattedVersion);
-            if (version == 9) {
-                migrateIpEmailBans('banmigrate', 'banmigrate');
-            } else if (version == 18) {
-                initializeStatuses('initialize-statuses', 'initialize-statuses');
-            } else {
-                processUpdates(version);
-            }
-        },
-        error: function (data) {
-            appendToInstallConsole('<tr><td><span class="label label-danger">ERROR</span></td><td>' + data.responseText + '</td></tr>');
-            markUpdateAsFailure(cssclass);
-        }
-    });
-}
-
-function migrateIpEmailBans(version, cssclass) {
-    startVersionUpgrade(version);
-    appendToInstallConsole('<tr><td><span class="label label-info">INFO</span></td><td>Checking for IP / Email address bans to migrate</td></tr>');
-    $.ajax({
-        type: 'POST',
-        url: 'ajax/task-ajax.php',
-        data: {task: 'ip-email-bans'},
-        success: function (data) {
-            var parsedData = $.parseJSON(data);
-            if (parsedData.status == 'ATTENTION') {
-                appendToInstallConsole('<tr><td><span class="label label-warning">WARNING</span></td><td>Your response is needed. Please check above.</td></tr>');
-                markUpdateAsAttention(version);
-                prepareAttentionPanel(getContentForMigratePrompt(parsedData.users));
-            } else {
-                migrateComplete();
-            }
-        },
-        error: function (data) {
-            appendToInstallConsole('<tr><td><span class="label label-danger">ERROR</span></td><td>' + data.responseText + '</td></tr>');
-            markUpdateAsFailure(version);
-        }
-    });
-}
-
-function initializeStatuses(version, cssclass) {
-    startVersionUpgrade(version);
-    appendToInstallConsole('<tr><td><span class="label label-info">INFO</span></td><td>Initializing Statuses</td></tr>');
-    $.ajax({
-        type: 'POST',
-        url: 'ajax/task-ajax.php',
-        data: {task: 'initialize-statuses'},
-        success: function (data) {
-            markUpdateAsSuccess(cssclass, 'Initializing Statuses');
-            statusesInitialized();
-        },
-        error: function (data) {
-            appendToInstallConsole('<tr><td><span class="label label-danger">ERROR</span></td><td>' + data.responseText + '</td></tr>');
-            markUpdateAsFailure(version);
-        }
-    });
-}
-
-function statusesInitialized() {
-    processUpdates(18);
-}
-
-
-function runMigration() {
-    // Get user ID that is selected
-    var userId = $('#user-dropdown').val();
-    // Hide the div, switch back to in progress
-    $('#attention-row').hide();
-    startVersionUpgrade('banmigrate');
-    $.ajax({
-        type: 'POST',
-        url: 'ajax/task-ajax.php',
-        data: {task: 'migrate-bans', user: userId},
-        success: function (data) {
-            migrateComplete();
-        },
-        error: function (data) {
-            appendToInstallConsole('ERROR: ' + data.responseText);
-            markUpdateAsFailure('banmigrate');
-        }
-    })
-}
-
-function migrateComplete() {
-    $('#attention-row').hide();
-    markUpdateAsSuccess('banmigrate', 'IP and Email address bans');
-    processUpdates(9);
-}
-
-jQuery(document).ready(loadJquery);
\ No newline at end of file
diff --git a/install/mods-for-hesk/modsForHesk.php b/install/mods-for-hesk/modsForHesk.php
deleted file mode 100644
index 4496bc49..00000000
--- a/install/mods-for-hesk/modsForHesk.php
+++ /dev/null
@@ -1,245 +0,0 @@
-<?php
-define('IN_SCRIPT', 1);
-define('HESK_PATH', '../../');
-require(HESK_PATH . 'install/install_functions.inc.php');
-require(HESK_PATH . 'hesk_settings.inc.php');
-
-hesk_dbConnect();
-?>
-<html>
-<head>
-    <title>Mods For HESK <?php echo MODS_FOR_HESK_NEW_VERSION; ?> Install / Upgrade</title>
-    <link href="../../hesk_style.css?<?php echo HESK_NEW_VERSION; ?>" type="text/css" rel="stylesheet"/>
-    <link href="<?php echo HESK_PATH; ?>css/bootstrap.css?v=<?php echo $hesk_settings['hesk_version']; ?>"
-          type="text/css" rel="stylesheet"/>
-    <link href="<?php echo HESK_PATH; ?>css/bootstrap-theme.css?v=<?php echo $hesk_settings['hesk_version']; ?>"
-          type="text/css" rel="stylesheet"/>
-    <link href="//netdna.bootstrapcdn.com/font-awesome/4.3.0/css/font-awesome.min.css" rel="stylesheet">
-    <link href="../../css/hesk_newStyle.css" type="text/css" rel="stylesheet"/>
-    <script src="<?php echo HESK_PATH; ?>js/jquery-1.10.2.min.js"></script>
-    <script language="Javascript" type="text/javascript" src="<?php echo HESK_PATH; ?>js/bootstrap.min.js"></script>
-    <script language="Javascript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>js/modsForHesk-javascript.js"></script>
-    <script language="JavaScript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>install/mods-for-hesk/js/ui-scripts.js"></script>
-    <script language="JavaScript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>install/mods-for-hesk/js/version-scripts.js"></script>
-    <script language="JavaScript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>js/bootstrap-datepicker.js"></script>
-</head>
-<body>
-<div class="headersm">Mods for HESK <?php echo MODS_FOR_HESK_NEW_VERSION; ?> Install / Upgrade</div>
-<div class="container">
-    <div class="page-header">
-        <h1>Mods for HESK <?php echo MODS_FOR_HESK_NEW_VERSION; ?> Install / Upgrade</h1>
-    </div>
-    <?php
-    $allowInstallation = true;
-    ?>
-    <div class="row">
-        <div class="col-md-5 col-sm-12">
-            <div class="panel panel-default">
-                <div class="panel-heading">Database/File Requirements</div>
-                <table class="table table-striped">
-                    <thead>
-                    <tr>
-                        <th colspan="2">Database Information / File Permissions</th>
-                    </tr>
-                    </thead>
-                    <tbody>
-                    <tr>
-                        <td>Database Host:</td>
-                        <td><?php echo $hesk_settings['db_host']; ?></td>
-                    </tr>
-                    <tr>
-                        <td>Database Name:</td>
-                        <td><?php echo $hesk_settings['db_name']; ?></td>
-                    </tr>
-                    <tr>
-                        <td>Database User:</td>
-                        <td><?php echo $hesk_settings['db_user']; ?></td>
-                    </tr>
-                    <tr>
-                        <td>Database Password:</td>
-                        <td><?php echo $hesk_settings['db_pass']; ?></td>
-                    </tr>
-                    <tr>
-                        <td>Database Prefix:</td>
-                        <td><?php echo $hesk_settings['db_pfix']; ?></td>
-                    </tr>
-                    </tbody>
-                </table>
-            </div>
-        </div>
-        <?php
-        $tableSql = hesk_dbQuery('SHOW TABLES LIKE \'' . hesk_dbEscape($hesk_settings['db_pfix']) . 'settings\'');
-        $version = NULL;
-        $disableAllExcept = NULL;
-        if (hesk_dbNumRows($tableSql) > 0) {
-            $versionRS = hesk_dbQuery('SELECT `Value` FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'settings` WHERE `Key` = \'modsForHeskVersion\'');
-            $versionArray = hesk_dbFetchAssoc($versionRS);
-            $version = $versionArray['Value'];
-        }
-        ?>
-        <div class="col-md-7 col-sm-12">
-            <div class="panel panel-default">
-                <div class="panel-heading">Install / Upgrade</div>
-                <div class="panel-body">
-                    <?php if ($allowInstallation) {
-                        $prereqDiv = 'none';
-                        $installDiv = 'block';
-                    } else {
-                        $prereqDiv = 'block';
-                        $installDiv = 'none';
-                    }
-                    ?>
-                    <div class="prereqsFailedDiv" style="display:<?php echo $prereqDiv; ?>">
-                        <div class="alert alert-danger">
-                            <p><i class="fa fa-times-circle"></i> You cannot install/upgrade Mods for HESK until the
-                                requirements on the left have been met.</p>
-
-                            <p><a href="modsForHesk.php" class="btn btn-default">Refresh</a></p>
-                        </div>
-                    </div>
-                    <div class="installDiv" style="display:<?php echo $installDiv; ?>">
-                        <div class="alert alert-info">
-                            <p><i class="fa fa-exclamation-triangle"></i> Make sure that you have updated / installed
-                                HESK first; otherwise installation will <b>fail</b>!</p>
-                        </div>
-                        <p>Select your current Mods for HESK version and click "Upgrade" to upgrade your installation.
-                            If you have never installed Mods for HESK before, click "No previous installation".</p>
-                        <hr>
-                        <div class="row">
-                            <form class="form-horizontal">
-                                <input type="hidden" name="current-version-hidden" value="<?php echo $version != NULL && $version != MODS_FOR_HESK_NEW_VERSION ? $version : 0; ?>">
-                                <label for="current-version" class="col-sm-3 control-label">Current Version</label>
-                                <div class="col-md-9">
-                                    <div class="col-md-8">
-                                        <select name="current-version" class="form-control">
-                                            <option disabled>Select One, or "No Previous Installation" Below</option>
-                                            <optgroup label="Mods for HESK 3">
-                                                <option value="42">3.1.0</option>
-                                                <option value="41">3.0.7</option>
-                                                <option value="40">3.0.6</option>
-                                                <option value="39">3.0.5</option>
-                                                <option value="38">3.0.4</option>
-                                                <option value="37">3.0.3</option>
-                                                <option value="36">3.0.2</option>
-                                                <option value="35">3.0.1</option>
-                                                <option value="34">3.0.0</option>
-                                                <option value="33">3.0.0 RC 1 [Prerelease Build]</option>
-                                                <option value="32">3.0.0 beta 1 [Prerelease Build]</option>
-                                            </optgroup>
-                                            <optgroup label="Mods for HESK 2">
-                                                <option value="31">2.6.4</option>
-                                                <option value="30">2.6.3</option>
-                                                <option value="29">2.6.2</option>
-                                                <option value="28">2.6.1</option>
-                                                <option value="27">2.6.0</option>
-                                                <option value="26">2.5.5</option>
-                                                <option value="25">2.5.4</option>
-                                                <option value="24">2.5.3</option>
-                                                <option value="23">2.5.2</option>
-                                                <option value="22">2.5.1</option>
-                                                <option value="21">2.5.0</option>
-                                                <option value="20">2.4.2</option>
-                                                <option value="19">2.4.1</option>
-                                                <option value="18">2.4.0</option>
-                                                <option value="17">2.3.2</option>
-                                                <option value="16">2.3.1</option>
-                                                <option value="15">2.3.0</option>
-                                                <option value="14">2.2.1</option>
-                                                <option value="13">2.2.0</option>
-                                                <option value="12">2.1.1</option>
-                                                <option value="11">2.1.0</option>
-                                                <option value="10">2.0.1</option>
-                                                <option value="9">2.0.0</option>
-                                            </optgroup>
-                                            <optgroup label="Mods for HESK 1">
-                                                <option value="8">1.7.0</option>
-                                                <option value="7">1.6.1</option>
-                                                <option value="6">1.6.0</option>
-                                                <option value="5">1.5.0</option>
-                                                <option value="4">1.5.1</option>
-                                                <option value="3">1.4.0</option>
-                                                <option value="2">1.3.0</option>
-                                                <option value="1">1.2.4</option>
-                                            </optgroup>
-                                        </select>
-                                    </div>
-                                    <div class="col-md-4">
-                                        <a href="#" class="btn btn-success" id="upgrade-link">Upgrade</a>
-                                    </div>
-                                </div>
-                            </form>
-                        </div>
-                        <div class="row" style="margin-top: 20px">
-                            <div class="col-sm-12">
-                                <div class="btn-group-vertical" role="group" style="width: 100%">
-                                    <a class="btn btn-primary btn-block disablable" href="installModsForHesk.php?v=0">No
-                                        previous installation</a>
-                                    <button type="button" class="btn btn-danger btn-block" data-toggle="modal"
-                                            data-target="#uninstallModal"><i class="fa fa-trash"></i> Uninstall Mods for
-                                        HESK
-                                    </button>
-                                    <a class="btn btn-default btn-block" href="database-validation.php">
-                                        <i class="fa fa-check-circle"></i> Validate Database
-                                    </a>
-                                </div>
-                            </div>
-                        </div>
-                        <br>
-
-                        <div class="row">
-                            <div class="col-sm-12">
-                                By proceeding, you agree to the terms of the <a
-                                    href="http://opensource.org/licenses/MIT" target="_blank">MIT License.</a>
-                            </div>
-                        </div>
-                    </div>
-                </div>
-            </div>
-        </div>
-    </div>
-</div>
-<!-- Modal -->
-<div class="modal fade" id="uninstallModal" tabindex="-1" role="dialog" aria-labelledby="uninstallModalLabel"
-     aria-hidden="true">
-    <div class="modal-dialog">
-        <div class="modal-content">
-            <div class="modal-header">
-                <h4 class="modal-title" id="uninstallModalTitle"><i class="fa fa-trash"></i> Uninstall Mods for HESK
-                </h4>
-            </div>
-            <div class="modal-body">
-                <p>Are you sure you want to uninstall Mods for HESK?</p>
-            </div>
-            <div class="modal-footer">
-                <a class="btn btn-success" href="uninstallModsForHesk.php"><i class="fa fa-check"></i> Yes</a>
-                <button type="button" class="btn btn-danger" data-dismiss="modal"><i class="fa fa-times"></i> No
-                </button>
-            </div>
-        </div>
-    </div>
-</div>
-<?php
-if ($disableAllExcept !== NULL) {
-    echo '<script>disableAllDisablable(\'' . $disableAllExcept . '\')</script>';
-}
-?>
-<script>
-    var dropdown = $('select[name="current-version"]');
-    dropdown.change(updateLink);
-
-    var currentVersion = $('input[name="current-version-hidden"]').val();
-    dropdown.find('option').each(function() {
-        var $that = $(this);
-
-        if ($that.text() == currentVersion) {
-            $that.attr('selected', true);
-            updateLink();
-        }
-    })
-</script>
-</body>
-</html>
diff --git a/install/mods-for-hesk/sql/installSql.php b/install/mods-for-hesk/sql/installSql.php
deleted file mode 100644
index 19991d8c..00000000
--- a/install/mods-for-hesk/sql/installSql.php
+++ /dev/null
@@ -1,1163 +0,0 @@
-<?php
-require(HESK_PATH . 'hesk_settings.inc.php');
-
-function executeQuery($sql)
-{
-    global $hesk_last_query;
-    global $hesk_db_link;
-    if (function_exists('mysqli_connect')) {
-
-        if (!$hesk_db_link && !hesk_dbConnect()) {
-            return false;
-        }
-
-        $hesk_last_query = $sql;
-
-        if ($res = @mysqli_query($hesk_db_link, $sql)) {
-            return $res;
-        } else {
-            http_response_code(500);
-            print "Could not execute query: $sql. MySQL said: " . mysqli_error($hesk_db_link);
-            die();
-        }
-    } else {
-        if (!$hesk_db_link && !hesk_dbConnect()) {
-            return false;
-        }
-
-        $hesk_last_query = $sql;
-
-        if ($res = @mysql_query($sql, $hesk_db_link)) {
-            return $res;
-        } else {
-            http_response_code(500);
-            print "Could not execute query: $sql. MySQL said: " . mysql_error();
-            die();
-        }
-    }
-}
-
-// Version 1.0.0 - <1.4.0
-function executePre140Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-
-    //-- Need to do this since we are no longer restricted on IDs and we want an INT for proper INNER JOINs
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `status_int` INT NOT NULL DEFAULT 0 AFTER `status`;");
-
-    $ticketsRS = executeQuery("SELECT `id`, `status` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets`;");
-    while ($currentResult = hesk_dbFetchAssoc($ticketsRS)) {
-
-        executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `status_int` = " . $currentResult['status'] . " WHERE `id` = " . $currentResult['id']);
-    }
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `status`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` CHANGE COLUMN `status_int` `status` INT NOT NULL");
-
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (
-                      `ID` INT NOT NULL,
-                      `ShortNameContentKey` TEXT NOT NULL,
-                      `TicketViewContentKey` TEXT NOT NULL,
-                      `TextColor` TEXT NOT NULL,
-                      `IsNewTicketStatus` INT NOT NULL DEFAULT 0,
-                      `IsClosed` INT NOT NULL DEFAULT 0,
-                      `IsClosedByClient` INT NOT NULL DEFAULT 0,
-                      `IsCustomerReplyStatus` INT NOT NULL DEFAULT 0,
-                      `IsStaffClosedOption` INT NOT NULL DEFAULT 0,
-                      `IsStaffReopenedStatus` INT NOT NULL DEFAULT 0,
-                      `IsDefaultStaffReplyStatus` INT NOT NULL DEFAULT 0,
-                      `LockedTicketStatus` INT NOT NULL DEFAULT 0,
-                        PRIMARY KEY (`ID`))");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
-		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
-	VALUES (0, 'open', 'open', '#FF0000', 1, 0, 0, 0, 0, 0, 0, 0);");
-
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
-		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
-	VALUES (1, 'wait_reply', 'wait_staff_reply', '#FF9933', 0, 0, 0, 1, 0, 1, 0, 0);");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
-		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
-	VALUES (2, 'replied', 'wait_cust_reply', '#0000FF', 0, 0, 0, 0, 0, 0, 1, 0);");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
-		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
-	VALUES (3, 'resolved', 'resolved', '#008000', 0, 1, 1, 0, 1, 0, 0, 1);");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
-		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
-	VALUES (4, 'in_progress', 'in_progress', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
-		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
-	VALUES (5, 'on_hold', 'on_hold', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
-
-    $keyRs = executeQuery("SHOW KEYS FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` WHERE Key_name='statuses'");
-    if (hesk_dbNumRows($keyRs) == 0) {
-        //-- Add the key
-        executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD KEY `statuses` (`status`)");
-    }
-}
-
-// Version 1.4.0
-function execute140Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `autorefresh` BIGINT NOT NULL DEFAULT 0 AFTER `replies`;");
-
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips` (
-	  `ID` INT NOT NULL PRIMARY KEY AUTO_INCREMENT,
-	  `RangeStart` VARCHAR(100) NOT NULL,
-	  `RangeEnd` VARCHAR(100) NOT NULL)");
-}
-
-// Version 1.4.1
-function execute141Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails` (ID INT NOT NULL PRIMARY KEY AUTO_INCREMENT, Email VARCHAR(100) NOT NULL);");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `parent` MEDIUMINT(8) NULL AFTER `custom20`;");
-}
-
-// Version 1.5.0
-function execute150Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `active` ENUM('0', '1') NOT NULL DEFAULT '1'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `can_manage_settings` ENUM('0', '1') NOT NULL DEFAULT '1'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `default_notify_customer_email` ENUM ('0', '1') NOT NULL DEFAULT '1'");
-}
-
-// Version 1.6.0
-function execute160Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `notify_note_unassigned` ENUM('0', '1') NOT NULL DEFAULT '0'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `can_change_notification_settings` ENUM('0', '1') NOT NULL DEFAULT '1'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` ADD COLUMN `edit_date` DATETIME NULL");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` ADD COLUMN `number_of_edits` INT NOT NULL DEFAULT 0");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` ADD COLUMN `note_id` INT NULL AFTER `ticket_id`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` MODIFY COLUMN `ticket_id` VARCHAR(13) NULL");
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key` NVARCHAR(200) NOT NULL, `Value` NVARCHAR(200) NOT NULL)");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('modsForHeskVersion', '1.6.0')");
-}
-
-// Version 1.6.1
-function execute161Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '1.6.1' WHERE `Key` = 'modsForHeskVersion'");
-}
-
-// BEGIN Version 1.7.0
-function execute170Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "verified_emails` (`Email` VARCHAR(255) NOT NULL)");
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "pending_verification_emails` (`Email` VARCHAR(255) NOT NULL, `ActivationKey` VARCHAR(500) NOT NULL)");
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` (
-      `id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
-      `trackid` varchar(13) COLLATE utf8_unicode_ci NOT NULL,
-      `name` varchar(50) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
-      `email` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
-      `category` smallint(5) unsigned NOT NULL DEFAULT '1',
-      `priority` enum('0','1','2','3') COLLATE utf8_unicode_ci NOT NULL DEFAULT '3',
-      `subject` varchar(70) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
-      `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `dt` timestamp NOT NULL DEFAULT '2000-01-01 00:00:00',
-      `lastchange` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
-      `ip` varchar(46) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
-      `language` varchar(50) COLLATE utf8_unicode_ci DEFAULT NULL,
-      `status` int(11) NOT NULL DEFAULT '0',
-      `owner` smallint(5) unsigned NOT NULL DEFAULT '0',
-      `time_worked` time NOT NULL DEFAULT '00:00:00',
-      `lastreplier` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
-      `replierid` smallint(5) unsigned DEFAULT NULL,
-      `archive` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
-      `locked` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
-      `attachments` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `merged` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `history` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom1` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom2` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom3` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom4` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom5` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom6` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom7` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom8` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom9` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom10` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom11` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom12` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom13` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom14` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom15` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom16` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom17` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom18` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom19` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `custom20` mediumtext COLLATE utf8_unicode_ci NOT NULL,
-      `parent` mediumint(8) DEFAULT NULL,
-      PRIMARY KEY (`id`),
-      KEY `trackid` (`trackid`),
-      KEY `archive` (`archive`),
-      KEY `categories` (`category`),
-      KEY `statuses` (`status`),
-      KEY `owner` (`owner`)
-    )");
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '1.7.0' WHERE `Key` = 'modsForHeskVersion'");
-}
-// END Version 1.7.0
-
-// BEGIN Version 2.0.0
-function execute200Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` DROP COLUMN `note_id`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` DROP COLUMN `edit_date`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` DROP COLUMN `number_of_edits`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `default_notify_customer_email`");
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.0.0' WHERE `Key` = 'modsForHeskVersion'");
-
-    $keyRs = executeQuery("SHOW KEYS FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` WHERE Key_name='statuses'");
-    if (hesk_dbNumRows($keyRs) == 0) {
-        //-- Add the key
-        executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD KEY `statuses` (`status`)");
-    }
-}
-
-function checkForIpOrEmailBans()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    $banRS = executeQuery("SELECT `ID` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails`
-                        UNION ALL SELECT `ID` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips`");
-
-    return hesk_dbNumRows($banRS);
-}
-
-function getUsers()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    $users = array();
-    $usersRS = executeQuery("SELECT `id`, `name` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `active` = '1' ORDER BY `name`");
-    while ($row = hesk_dbFetchAssoc($usersRS)) {
-        array_push($users, $row);
-    }
-
-    return $users;
-}
-
-function migrateBans($creator)
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-
-    // Insert the email bans
-    $emailBanRS = executeQuery("SELECT `Email` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails`");
-    while ($row = hesk_dbFetchAssoc($emailBanRS)) {
-        executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "banned_emails` (`email`, `banned_by`, `dt`)
-                VALUES ('" . hesk_dbEscape($row['Email']) . "', " . $creator . ", NOW())");
-    }
-
-    // Insert the IP bans
-    $ipBanRS = executeQuery("SELECT `RangeStart`, `RangeEnd` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips`");
-    while ($row = hesk_dbFetchAssoc($ipBanRS)) {
-        $ipFrom = long2ip($row['RangeStart']);
-        $ipTo = long2ip($row['RangeEnd']);
-        $ipDisplay = $ipFrom == $ipTo ? $ipFrom : $ipFrom . ' - ' . $ipTo;
-        executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "banned_ips` (`ip_from`, `ip_to`, `ip_display`, `banned_by`, `dt`)
-                VALUES (" . $row['RangeStart'] . ", " . $row['RangeEnd'] . ", '" . $ipDisplay . "', " . $creator . ", NOW())");
-    }
-    // Migration Complete. Drop Tables.
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails`");
-}
-
-// END Version 2.0.0
-
-// Version 2.0.1
-function execute201Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.0.1' WHERE `Key` = 'modsForHeskVersion'");
-}
-
-// BEGIN Version 2.1.0
-function execute210Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.1.0' WHERE `Key` = 'modsForHeskVersion'");
-
-    // Some old tables may not have been dropped during the 2.0.0 upgrade. Check and drop if necessary
-    executeQuery("DROP TABLE IF EXISTS `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips`");
-    executeQuery("DROP TABLE IF EXISTS `" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails`");
-}
-// END Version 2.1.0
-
-// BEGIN Version 2.1.1
-function execute211Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` CHANGE `dt` `dt` TIMESTAMP NOT NULL DEFAULT '2000-01-01 00:00:00'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets`
-					CHANGE `email` `email` VARCHAR( 1000 ) NOT NULL DEFAULT '',
-					CHANGE `ip` `ip` VARCHAR(45) CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
-					ADD `firstreply` TIMESTAMP NULL DEFAULT NULL AFTER `lastchange`,
-					ADD `closedat` TIMESTAMP NULL DEFAULT NULL AFTER `firstreply`,
-					ADD `articles` VARCHAR(255) NULL DEFAULT NULL AFTER `closedat`,
-					ADD `openedby` MEDIUMINT(8) DEFAULT '0' AFTER `status`,
-					ADD `firstreplyby` SMALLINT(5) UNSIGNED NULL DEFAULT NULL AFTER `openedby`,
-					ADD `closedby` MEDIUMINT(8) NULL DEFAULT NULL AFTER `firstreplyby`,
-					ADD `replies` SMALLINT(5) UNSIGNED NOT NULL DEFAULT '0' AFTER `closedby`,
-					ADD `staffreplies` SMALLINT( 5 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `replies`,
-					ADD INDEX ( `openedby` , `firstreplyby` , `closedby` ),
-					ADD INDEX(`dt`)");
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.1.1' WHERE `Key` = 'modsForHeskVersion'");
-}
-// END Version 2.1.1
-
-// BEGIN Version 2.2.0
-function execute220Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` ADD COLUMN `IsAutocloseOption` INT NOT NULL DEFAULT 0");
-
-    // There will only ever be one row
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` SET `IsAutocloseOption` = 1 WHERE `IsStaffClosedOption` = 1");
-
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` ADD COLUMN `Closable` VARCHAR(10) NOT NULL");
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` SET `Closable` = 'yes'");
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.2.0' WHERE `Key` = 'modsForHeskVersion'");
-}
-// END Version 2.2.0
-
-// BEGIN Version 2.2.1
-function execute221Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.2.1' WHERE `Key` = 'modsForHeskVersion'");
-}
-
-// END Version 2.2.1
-
-// BEGIN Version 2.3.0
-function execute230Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "service_messages` ADD COLUMN `icon` VARCHAR(150)");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` ADD COLUMN `Key` TEXT");
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` SET `Key` = `ShortNameContentKey`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` DROP COLUMN `ShortNameContentKey`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` DROP COLUMN `TicketViewContentKey`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `latitude` VARCHAR(100) NOT NULL DEFAULT 'E-0'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `longitude` VARCHAR(100) NOT NULL DEFAULT 'E-0'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `latitude` VARCHAR(100) NOT NULL DEFAULT 'E-0'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `longitude` VARCHAR(100) NOT NULL DEFAULT 'E-0'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ADD COLUMN `manager` INT NOT NULL DEFAULT 0");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `permission_template` INT");
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "permission_templates` (`id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
-                    `name` VARCHAR(255) NOT NULL,
-                    `heskprivileges` VARCHAR(1000),
-                    `categories` VARCHAR(500))");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "permission_templates` (`name`, `heskprivileges`, `categories`)
-        VALUES ('Administrator', 'ALL', 'ALL')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "permission_templates` (`name`, `heskprivileges`, `categories`)
-        VALUES ('Staff', 'can_view_tickets,can_reply_tickets,can_change_cat,can_assign_self,can_view_unassigned,can_view_online', '1')");
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `permission_template` = 1 WHERE `isadmin` = '1'");
-
-    // Move can_manage_settings and can_change_notification_settings into the heskprivileges list
-    $res = executeQuery("SELECT `id`, `heskprivileges` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `isadmin` = '0'
-        AND `can_manage_settings` = '1'");
-    while ($row = hesk_dbFetchAssoc($res)) {
-        if ($row['heskprivileges'] != '') {
-            $currentPrivileges = explode(',', $row['heskprivileges']);
-            array_push($currentPrivileges, 'can_man_settings');
-            $newPrivileges = implode(',', $currentPrivileges);
-            executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `heskprivileges` = '" . hesk_dbEscape($newPrivileges) . "'
-            WHERE `id` = " . intval($row['id']));
-        } else {
-            executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `heskprivileges` = 'can_man_settings'
-            WHERE `id` = " . intval($row['id']));
-        }
-    }
-    $res = executeQuery("SELECT `id`, `heskprivileges` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `isadmin` = '0'
-        AND `can_change_notification_settings` = '1'");
-    while ($row = hesk_dbFetchAssoc($res)) {
-        if ($row['heskprivileges'] != '') {
-            $currentPrivileges = explode(',', $row['heskprivileges']);
-            array_push($currentPrivileges, 'can_change_notification_settings');
-            $newPrivileges = implode(',', $currentPrivileges);
-            executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `heskprivileges` = '" . hesk_dbEscape($newPrivileges) . "'
-            WHERE `id` = " . intval($row['id']));
-        } else {
-            executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `heskprivileges` = 'can_change_notification_settings'
-            WHERE `id` = " . intval($row['id']));
-        }
-    }
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `can_manage_settings`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `can_change_notification_settings`");
-
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.3.0' WHERE `Key` = 'modsForHeskVersion'");
-}
-// END Version 2.3.0
-
-
-// BEGIN Version 2.3.1
-function execute231Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.3.1' WHERE `Key` = 'modsForHeskVersion'");
-}
-
-// END Verison 2.3.1
-
-// BEGIN Version 2.3.2
-function execute232Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.3.2' WHERE `Key` = 'modsForHeskVersion'");
-}
-
-// END Version 2.3.2
-
-// BEGIN Version 2.4.0
-function execute240Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-
-    // Setup quick help sections
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (
-      `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
-      `location` VARCHAR(100) NOT NULL,
-      `show` ENUM('0','1') NOT NULL
-    ) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
-
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
-      VALUES ('create_ticket', '1')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
-      VALUES ('view_ticket_form', '1')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
-      VALUES ('view_ticket', '1')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
-      VALUES ('knowledgebase', '1')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections` (`location`, `show`)
-      VALUES ('staff_create_ticket', '1')");
-
-    // Setup status improvement tables
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "text_to_status_xref` (
-      `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
-      `language` VARCHAR(200) NOT NULL,
-      `text` VARCHAR(200) NOT NULL,
-      `status_id` INT NOT NULL) ENGINE = MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` ADD COLUMN `sort` INT");
-    $statusesRs = executeQuery("SELECT `ID` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` ORDER BY `ID` ASC");
-    $i = 10;
-    while ($myStatus = hesk_dbFetchAssoc($statusesRs)) {
-        hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` SET `sort`=" . intval($i) . "
-            WHERE `id`='" . intval($myStatus['ID']) . "' LIMIT 1");
-        $i += 10;
-    }
-
-    // Process attachment improvement tables
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` ADD COLUMN `download_count` INT NOT NULL DEFAULT 0");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_attachments` ADD COLUMN `download_count` INT NOT NULL DEFAULT 0");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `html` ENUM('0','1') NOT NULL DEFAULT '0'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `html` ENUM('0','1') NOT NULL DEFAULT '0'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "replies` ADD COLUMN `html` ENUM('0','1') NOT NULL DEFAULT '0'");
-
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.4.0' WHERE `Key` = 'modsForHeskVersion'");
-}
-
-function initializeXrefTable()
-{
-    global $hesk_settings, $hesklang;
-
-    hesk_dbConnect();
-    $languages = array();
-    foreach ($hesk_settings['languages'] as $key => $value) {
-        $languages[$key] = $hesk_settings['languages'][$key]['folder'];
-    }
-
-    $statusesRs = executeQuery("SELECT `ID`, `Key` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses`");
-    $oldSetting = $hesk_settings['can_sel_lang'];
-    $hesk_settings['can_sel_lang'] = 1;
-    while ($row = hesk_dbFetchAssoc($statusesRs)) {
-        foreach ($languages as $language => $languageCode) {
-            hesk_setLanguage($language);
-            $sql = "INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "text_to_status_xref` (`language`, `text`, `status_id`)
-                VALUES ('" . hesk_dbEscape($language) . "', '" . hesk_dbEscape($hesklang[$row['Key']]) . "', " . intval($row['ID']) . ")";
-            executeQuery($sql);
-        }
-    }
-    $hesk_settings['can_sel_lang'] = $oldSetting;
-    hesk_resetLanguage();
-}
-// END Version 2.4.0
-
-// BEGIN Version 2.4.1
-function execute241Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.4.1' WHERE `Key` = 'modsForHeskVersion'");
-}
-// END Version 2.4.1
-
-// Version 2.4.2
-function execute242Scripts()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.4.2' WHERE `Key` = 'modsForHeskVersion'");
-}
-
-// BEGIN Version 2.5.0
-function migrateSettings()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-
-    $modsForHesk_settings = array();
-    if (file_exists(HESK_PATH . 'modsForHesk_settings.inc.php')) {
-        require_once(HESK_PATH . 'modsForHesk_settings.inc.php');
-    }
-
-    $rtl = getSettingValue($modsForHesk_settings, 'rtl', 0);
-    $show_icons = getSettingValue($modsForHesk_settings, 'show_icons', 0);
-    $custom_field_setting = getSettingValue($modsForHesk_settings, 'custom_field_setting', 0);
-    $customer_email_verification_required = getSettingValue($modsForHesk_settings, 'customer_email_verification_required', 0);
-    $html_emails = getSettingValue($modsForHesk_settings, 'html_emails', 1);
-    $use_mailgun = getSettingValue($modsForHesk_settings, 'use_mailgun', 0);
-    $mailgun_api_key = getSettingValue($modsForHesk_settings, 'mailgun_api_key', '');
-    $mailgun_domain = getSettingValue($modsForHesk_settings, 'mailgun_domain', '');
-    $use_bootstrap_theme = getSettingValue($modsForHesk_settings, 'use_bootstrap_theme', 1);
-    $new_kb_article_visibility = getSettingValue($modsForHesk_settings, 'new_kb_article_visibility', 0);
-    $attachments = getSettingValue($modsForHesk_settings, 'attachments', 0);
-    $show_number_merged = getSettingValue($modsForHesk_settings, 'show_number_merged', 1);
-    $request_location = getSettingValue($modsForHesk_settings, 'request_location', 0);
-    $category_order_column = getSettingValue($modsForHesk_settings, 'category_order_column', 'cat_order');
-    $rich_text_for_tickets = getSettingValue($modsForHesk_settings, 'rich_text_for_tickets', 0);
-    $statuses_order_column = getSettingValue($modsForHesk_settings, 'statuses_order_column', 'sort');
-    $kb_attach_dir = getSettingValue($modsForHesk_settings, 'kb_attach_dir', 'attachments');
-    $rich_text_for_tickets_for_customers = getSettingValue($modsForHesk_settings, 'rich_text_for_tickets_for_customers', 0);
-
-    $navbar_background_color = getSettingValue($modsForHesk_settings, 'navbarBackgroundColor', '#414a5c');
-    $navbar_brand_color = getSettingValue($modsForHesk_settings, 'navbarBrandColor', '#d4dee7');
-    $navbar_brand_hover_color = getSettingValue($modsForHesk_settings, 'navbarBrandHoverColor', '#ffffff');
-    $navbar_item_text_color = getSettingValue($modsForHesk_settings, 'navbarItemTextColor', '#d4dee7');
-    $navbar_item_text_hover_color = getSettingValue($modsForHesk_settings, 'navbarItemTextHoverColor', '#ffffff');
-    $navbar_item_text_selected_color = getSettingValue($modsForHesk_settings, 'navbarItemTextSelectedColor', '#ffffff');
-    $navbar_item_selected_background_color = getSettingValue($modsForHesk_settings, 'navbarItemSelectedBackgroundColor', '#2d3646');
-    $dropdown_item_text_color = getSettingValue($modsForHesk_settings, 'dropdownItemTextColor', '#333333');
-    $dropdown_item_text_hover_color = getSettingValue($modsForHesk_settings, 'dropdownItemTextHoverColor', '#262626');
-    $dropdown_item_text_hover_background_color = getSettingValue($modsForHesk_settings, 'dropdownItemTextHoverBackgroundColor', '#f5f5f5');
-    $question_mark_color = getSettingValue($modsForHesk_settings, 'questionMarkColor', '#000000');
-
-
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('rtl', " . intval($rtl) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('show_icons', " . intval($show_icons) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('custom_field_setting', " . intval($custom_field_setting) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('customer_email_verification_required', " . intval($customer_email_verification_required) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('html_emails', " . intval($html_emails) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('use_mailgun', " . intval($use_mailgun) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('mailgun_api_key', '" . hesk_dbEscape($mailgun_api_key) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('mailgun_domain', '" . hesk_dbEscape($mailgun_domain) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('use_bootstrap_theme', " . intval($use_bootstrap_theme) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('new_kb_article_visibility', " . intval($new_kb_article_visibility) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('attachments', " . intval($attachments) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('show_number_merged', " . intval($show_number_merged) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('request_location', " . intval($request_location) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('category_order_column', '" . hesk_dbEscape($category_order_column) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('rich_text_for_tickets', " . intval($rich_text_for_tickets) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('statuses_order_column', '" . hesk_dbEscape($statuses_order_column) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('kb_attach_dir', '" . hesk_dbEscape($kb_attach_dir) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('rich_text_for_tickets_for_customers', " . intval($rich_text_for_tickets_for_customers) . ")");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('navbarBackgroundColor', '" . hesk_dbEscape($navbar_background_color) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('navbarBrandColor', '" . hesk_dbEscape($navbar_brand_color) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('navbarBrandHoverColor', '" . hesk_dbEscape($navbar_brand_hover_color) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('navbarItemTextColor', '" . hesk_dbEscape($navbar_item_text_color) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('navbarItemTextHoverColor', '" . hesk_dbEscape($navbar_item_text_hover_color) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('navbarItemTextSelectedColor', '" . hesk_dbEscape($navbar_item_text_selected_color) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('navbarItemSelectedBackgroundColor', '" . hesk_dbEscape($navbar_item_selected_background_color) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('dropdownItemTextColor', '" . hesk_dbEscape($dropdown_item_text_color) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('dropdownItemTextHoverColor', '" . hesk_dbEscape($dropdown_item_text_hover_color) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('dropdownItemTextHoverBackgroundColor', '" . hesk_dbEscape($dropdown_item_text_hover_background_color) . "')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`)
-        VALUES ('questionMarkColor', '" . hesk_dbEscape($question_mark_color) . "')");
-}
-
-function getSettingValue($settings, $setting, $default)
-{
-    return isset($settings[$setting]) ? $settings[$setting] : $default;
-}
-
-function execute250Scripts()
-{
-    global $hesk_settings;
-
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `user_agent` TEXT");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `screen_resolution_width` INT");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `screen_resolution_height` INT");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `user_agent` TEXT");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `screen_resolution_width` INT");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `screen_resolution_height` INT");
-
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('display_user_agent_information', '0')");
-
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('navbar_title_url', '" . hesk_dbEscape($hesk_settings['hesk_url']) . "')");
-
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.5.0' WHERE `Key` = 'modsForHeskVersion'");
-}
-// END Version 2.5.0
-
-// Version 2.5.1
-function execute251Scripts()
-{
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.5.1' WHERE `Key` = 'modsForHeskVersion'");
-}
-
-// Version 2.5.2
-function execute252Scripts()
-{
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.5.2' WHERE `Key` = 'modsForHeskVersion'");
-}
-
-// Version 2.5.3
-function execute253Scripts() 
-{
-	global $hesk_settings;
-	hesk_dbConnect();
-	
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.5.3' WHERE `Key` = 'modsForHeskVersion'");
-}
-
-// Version 2.5.4
-function execute254Scripts()
-{
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '2.5.4' WHERE `Key` = 'modsForHeskVersion'");
-}
-
-// Version 2.5.5
-function execute255Scripts()
-{
-    updateVersion('2.5.5');
-}
-
-function updateVersion($version) {
-    global $hesk_settings;
-
-    hesk_dbConnect();
-
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` SET `Value` = '{$version}' WHERE `Key` = 'modsForHeskVersion'");
-}
-
-// Version 2.6.0
-function execute260Scripts()
-{
-    global $hesk_settings;
-    hesk_dbConnect();
-	
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('public_api', '0')");
-	executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "logging` (
-        `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
-        `username` VARCHAR(200),
-        `message` MEDIUMTEXT NOT NULL,
-        `severity` INT NOT NULL,
-        `location` MEDIUMTEXT,
-        `timestamp` TIMESTAMP NOT NULL) ENGINE = MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "user_api_tokens` (
-      `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
-      `user_id` INT NOT NULL,
-      `token` VARCHAR(500) NOT NULL) ENGINE = MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "temp_attachment` (
-      `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
-      `file_name` VARCHAR(255) NOT NULL,
-      `saved_name` VARCHAR(255) NOT NULL,
-      `size` INT(10) UNSIGNED NOT NULL,
-      `type` ENUM('0','1') NOT NULL,
-      `date_uploaded` TIMESTAMP NOT NULL) ENGINE = MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "calendar_event` (
-      `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
-      `start` DATETIME,
-      `end` DATETIME,
-      `all_day` ENUM('0','1') NOT NULL,
-      `name` VARCHAR(255) NOT NULL,
-      `location` VARCHAR(255),
-      `comments` MEDIUMTEXT,
-      `category` INT NOT NULL) ENGINE = MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "calendar_event_reminder` (
-      `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
-      `user_id` INT NOT NULL,
-      `event_id` INT NOT NULL,
-      `amount` INT NOT NULL,
-      `unit` INT NOT NULL,
-      `email_sent` ENUM('0', '1') NOT NULL DEFAULT '0') ENGINE = MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `due_date` DATETIME");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `overdue_email_sent` ENUM('0','1')");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ADD COLUMN `color` VARCHAR(7)");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ADD COLUMN `usage` INT NOT NULL DEFAULT 0");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `notify_overdue_unassigned` ENUM('0', '1') NOT NULL DEFAULT '0' AFTER `notify_note_unassigned`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` ADD COLUMN `default_calendar_view` INT NOT NULL DEFAULT '0' AFTER `notify_note_unassigned`");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('enable_calendar', '1')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('first_day_of_week', '0')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('default_calendar_view', 'month')");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` ADD PRIMARY KEY ( `Key` )");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` CHANGE  `IsNewTicketStatus`  `IsNewTicketStatus` INT( 1 ) NOT NULL DEFAULT  '0',
-            CHANGE  `IsClosed`  `IsClosed` INT( 1 ) NOT NULL DEFAULT  '0',
-            CHANGE  `IsClosedByClient`  `IsClosedByClient` INT( 1 ) NOT NULL DEFAULT  '0',
-            CHANGE  `IsCustomerReplyStatus`  `IsCustomerReplyStatus` INT( 1 ) NOT NULL DEFAULT  '0',
-            CHANGE  `IsStaffClosedOption`  `IsStaffClosedOption` INT( 1 ) NOT NULL DEFAULT  '0',
-            CHANGE  `IsStaffReopenedStatus`  `IsStaffReopenedStatus` INT( 1 ) NOT NULL DEFAULT  '0',
-            CHANGE  `IsDefaultStaffReplyStatus`  `IsDefaultStaffReplyStatus` INT( 1 ) NOT NULL DEFAULT  '0',
-            CHANGE  `LockedTicketStatus`  `LockedTicketStatus` INT( 1 ) NOT NULL DEFAULT  '0'");
-
-    updateVersion('2.6.0');
-}
-
-// Version 2.6.1
-function execute261Scripts() {
-    updateVersion('2.6.1');
-}
-
-// Version 2.6.2
-function execute262Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `due_date` DATETIME");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` ADD COLUMN `overdue_email_sent` ENUM('0','1')");
-
-    updateVersion('2.6.2');
-}
-
-// Version 2.6.3
-function execute263Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    updateVersion('2.6.3');
-}
-
-// Version 2.6.4
-function execute264Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    updateVersion('2.6.4');
-}
-
-// Verison 3.0.0 Beta 1
-function execute300Beta1Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    $hesk_statuses = executeQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "custom_statuses` ORDER BY `order`");
-
-    $next_status_id_rs = executeQuery("SELECT MAX(`ID`) AS `last_id` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses`");
-    $next_status_id_row = hesk_dbFetchAssoc($next_status_id_rs);
-    $next_status_id = intval($next_status_id_row['last_id']) + 1;
-
-    $next_sort_rs = executeQuery("SELECT MAX(`sort`) AS `last_sort` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses`");
-    $next_sort_row = hesk_dbFetchAssoc($next_sort_rs);
-    $next_sort = intval($next_sort_row['last_sort']) + 10;
-
-    while ($row = hesk_dbFetchAssoc($hesk_statuses)) {
-        $closable = $row['can_customers_change'] == '1' ? 'yes' : 'sonly';
-
-        executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` (`ID`,
-        `TextColor`,
-        `IsNewTicketStatus`,
-        `IsClosed`,
-        `IsClosedByClient`,
-        `IsCustomerReplyStatus`,
-        `IsStaffClosedOption`,
-        `IsStaffReopenedStatus`,
-        `IsDefaultStaffReplyStatus`,
-        `LockedTicketStatus`,
-        `IsAutocloseOption`,
-        `Closable`,
-        `Key`,
-        `sort`)
-        VALUES (" . $next_status_id . ",
-        '#" . $row['color'] . "',
-        0,
-        0,
-        0,
-        0,
-        0,
-        0,
-        0,
-        0,
-        0,
-        '" . $closable . "',
-        'STORED IN XREF TABLE',
-        " . $next_sort . ")");
-
-        $languages = json_decode($row['name']);
-        foreach ($languages as $language => $text) {
-            executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "text_to_status_xref` (`language`, `text`, `status_id`)
-            VALUES ('" . $language . "', '" . $text . "', " . $next_status_id . ")");
-        }
-
-        // Increment the next ID and sort
-        $next_status_id++;
-        $next_sort += 10;
-    }
-
-    // Migrate user's autorefresh columns to the new autoreload column
-    // Mods for HESK is in millis; HESK is in seconds.
-    executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `autoreload` = `autorefresh` / 10");
-
-    // Add the admin_color_scheme setting
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('admin_color_scheme', 'skin-blue')");
-
-    updateVersion('3.0.0 beta 1');
-}
-
-function execute300RC1Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `autorefresh`");
-
-    updateVersion('3.0.0 RC 1');
-}
-
-function execute300Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    updateVersion('3.0.0');
-}
-
-function execute301Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    updateVersion('3.0.1');
-}
-
-function execute302Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets`
-        ADD COLUMN `custom21` MEDIUMTEXT,
-        ADD COLUMN `custom22` MEDIUMTEXT,
-        ADD COLUMN `custom23` MEDIUMTEXT,
-        ADD COLUMN `custom24` MEDIUMTEXT,
-        ADD COLUMN `custom25` MEDIUMTEXT,
-        ADD COLUMN `custom26` MEDIUMTEXT,
-        ADD COLUMN `custom27` MEDIUMTEXT,
-        ADD COLUMN `custom28` MEDIUMTEXT,
-        ADD COLUMN `custom29` MEDIUMTEXT,
-        ADD COLUMN `custom30` MEDIUMTEXT,
-        ADD COLUMN `custom31` MEDIUMTEXT,
-        ADD COLUMN `custom32` MEDIUMTEXT,
-        ADD COLUMN `custom33` MEDIUMTEXT,
-        ADD COLUMN `custom34` MEDIUMTEXT,
-        ADD COLUMN `custom35` MEDIUMTEXT,
-        ADD COLUMN `custom36` MEDIUMTEXT,
-        ADD COLUMN `custom37` MEDIUMTEXT,
-        ADD COLUMN `custom38` MEDIUMTEXT,
-        ADD COLUMN `custom39` MEDIUMTEXT,
-        ADD COLUMN `custom40` MEDIUMTEXT,
-        ADD COLUMN `custom41` MEDIUMTEXT,
-        ADD COLUMN `custom42` MEDIUMTEXT,
-        ADD COLUMN `custom43` MEDIUMTEXT,
-        ADD COLUMN `custom44` MEDIUMTEXT,
-        ADD COLUMN `custom45` MEDIUMTEXT,
-        ADD COLUMN `custom46` MEDIUMTEXT,
-        ADD COLUMN `custom47` MEDIUMTEXT,
-        ADD COLUMN `custom48` MEDIUMTEXT,
-        ADD COLUMN `custom49` MEDIUMTEXT,
-        ADD COLUMN `custom50` MEDIUMTEXT");
-
-    updateVersion('3.0.2');
-}
-
-function execute303Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    updateVersion('3.0.3');
-}
-
-function execute304Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    updateVersion('3.0.4');
-}
-
-function execute305Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    updateVersion('3.0.5');
-}
-
-function execute306Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    updateVersion('3.0.6');
-}
-
-function execute307Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    updateVersion('3.0.7');
-}
-
-function execute310Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "logging` ADD COLUMN `stack_trace` TEXT");
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "custom_nav_element` 
-        (id INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
-         image_url TEXT,
-         font_icon VARCHAR(200),
-         place INT NOT NULL,
-         url VARCHAR(500) NOT NULL,
-         sort INT NOT NULL)");
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "custom_nav_element_to_text`
-        (id INT NOT NULL AUTO_INCREMENT PRIMARY KEY,
-         nav_element_id INT NOT NULL,
-         language VARCHAR(200) NOT NULL,
-         text VARCHAR(200) NOT NULL,
-         subtext VARCHAR(200))");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ADD COLUMN `foreground_color` VARCHAR(7) NOT NULL DEFAULT 'AUTO'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` ADD COLUMN `display_border_outline` ENUM('0','1') NOT NULL DEFAULT '0'");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` CHANGE `color` `background_color` VARCHAR(7) NOT NULL DEFAULT '#FFFFFF'");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('login_background_type', 'color')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('login_background', '#d2d6de')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('login_box_header', 'helpdesk-title')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('login_box_header_image', '')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) VALUES ('api_url_rewrite', '0')");
-
-    // Copy over color presets to the custom values
-    $theme_preset_rs = executeQuery("SELECT `Value` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'admin_color_scheme'");
-    if (hesk_dbNumRows($theme_preset_rs) === 0) {
-        $theme = 'skin-blue';
-    } else {
-        $theme_preset_row = hesk_dbFetchAssoc($theme_preset_rs);
-        $theme = $theme_preset_row['Value'];
-    }
-
-    $light_theme = preg_match('/.*-light/g', $theme);
-    $navbar = array(
-        'background' => '',
-        'text' => '#fff',
-        'text_hover' => '#fff',
-        'background_hover' => ''
-    );
-    $navbar_brand = array(
-        'background' => '',
-        'text' => '#fff',
-        'text_hover' => '#fff',
-        'background_hover' => ''
-    );
-    $sidebar = array(
-        'background' => $light_theme ? '#f9fafc' : '#222d32',
-        'text' => $light_theme ? '#444' : '#b8c7ce',
-        'text_hover' => $light_theme ? '#444' : '#fff',
-        'background_hover' => $light_theme ? '#f4f4f5' : '#1e282c',
-        'font_weight' => $light_theme ? 'bold' : 'normal'
-    );
-    $sidebar_header = array(
-        'background' => $light_theme ? '#f9fafc' : '#1a2226',
-        'text' => $light_theme ? '#848484' : '#4b646f',
-    );
-    if (preg_match('/skin-blue.*/', $theme)) {
-        $navbar['background'] = '#3c8dbc';
-        $navbar['background_hover'] = '#367fa9';
-
-        $navbar_brand['background'] = $light_theme ? '#3c8dbc' : '#367fa9';
-        $navbar_brand['background_hover'] = $light_theme ? '#3b8ab8' : '#357ca5';
-    } elseif (preg_match('/skin-yellow.*/', $theme)) {
-        $navbar['background'] = '#f39c12';
-        $navbar['background_hover'] = '#da8c10';
-
-        $navbar_brand['background'] = $light_theme ? '#f39c12' : '#e08e0b';
-        $navbar_brand['background_hover'] = $light_theme ? '#f39a0d' : '#db8b0b';
-    } elseif (preg_match('/skin-green.*/', $theme)) {
-        $navbar['background'] = '#00a65a';
-        $navbar['background_hover'] = '#009551';
-
-        $navbar_brand['background'] = $light_theme ? '#00a65a' : '#008d4c';
-        $navbar_brand['background_hover'] = $light_theme ? '#00a157' : '#008749';
-    } elseif (preg_match('/skin-purple.*/', $theme)) {
-        $navbar['background'] = '#605ca8';
-        $navbar['background_hover'] = '#565397';
-
-        $navbar_brand['background'] = $light_theme ? '#605ca8' : '#555299';
-        $navbar_brand['background_hover'] = $light_theme ? '#5d59a6' : '#545096';
-    } elseif (preg_match('/skin-red.*/', $theme)) {
-        $navbar['background'] = '#dd4b39';
-        $navbar['background_hover'] = '#c64333';
-
-        $navbar_brand['background'] = $light_theme ? '#dd4b39' : '#d73925';
-        $navbar_brand['background_hover'] = $light_theme ? '#dc4735' : '#d33724';
-    } else {
-        $navbar['background'] = '#fff';
-        $navbar['background_hover'] = '#eee';
-        $navbar['text_color'] = '#333';
-        $navbar['text_hover'] = '#333';
-
-        $navbar_brand['background'] = '#fff';
-        $navbar_brand['background_hover'] = '#fcfcfc';
-        $navbar_brand['text'] = '#333';
-        $navbar_brand['text_hover'] = '#333';
-    }
-
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_navbar_background', '{$navbar['background']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_navbar_background_hover', '{$navbar['background_hover']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_navbar_text', '{$navbar['text']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_navbar_text_hover', '{$navbar['text_hover']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_navbar_brand_background', '{$navbar_brand['background']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_navbar_brand_background_hover', '{$navbar_brand['background_hover']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_navbar_brand_text', '{$navbar_brand['text']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_navbar_brand_text_hover', '{$navbar_brand['text_hover']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_sidebar_background', '{$sidebar['background']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_sidebar_background_hover', '{$sidebar['background_hover']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_sidebar_text', '{$sidebar['text']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_sidebar_text_hover', '{$sidebar['text_hover']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_sidebar_font_weight', '{$sidebar['font_weight']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_sidebar_header_background', '{$sidebar_header['background']}')");
-    executeQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` (`Key`, `Value`) 
-        VALUES ('admin_sidebar_header_text', '{$sidebar_header['text']}')");
-    executeQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` IN ('rtl', 'admin_color_scheme')");
-
-    updateVersion('3.1.0');
-}
-
-function execute311Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    updateVersion('3.1.1');
-}
-
-function execute320Scripts() {
-    global $hesk_settings;
-    hesk_dbConnect();
-
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories`
-        ADD COLUMN `mfh_description` TEXT");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "custom_fields`
-        ADD COLUMN `mfh_description` TEXT");
-
-    // Purge the custom field caches as we're adding a new field
-    foreach ($hesk_settings['languages'] as $key => $value) {
-        $language_hash = sha1($key);
-        hesk_unlink(HESK_PATH . "cache/cf_{$language_hash}.cache.php");
-    }
-
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "audit_trail` (
-        `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY, 
-        `entity_id` INT NOT NULL,
-        `entity_type` VARCHAR(50) NOT NULL,
-        `language_key` VARCHAR(100) NOT NULL, 
-        `date` TIMESTAMP NOT NULL)");
-    executeQuery("CREATE TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "audit_trail_to_replacement_values` (
-        `id` INT NOT NULL AUTO_INCREMENT PRIMARY KEY, 
-        `audit_trail_id` INT NOT NULL, 
-        `replacement_index` INT NOT NULL, 
-        `replacement_value` TEXT NOT NULL)");
-
-    updateVersion('3.2.0');
-}
\ No newline at end of file
diff --git a/install/mods-for-hesk/sql/uninstallSql.php b/install/mods-for-hesk/sql/uninstallSql.php
deleted file mode 100644
index 6d12cda5..00000000
--- a/install/mods-for-hesk/sql/uninstallSql.php
+++ /dev/null
@@ -1,110 +0,0 @@
-<?php
-require(HESK_PATH . 'hesk_settings.inc.php');
-
-function executeQuery($sql)
-{
-    global $hesk_last_query;
-    global $hesk_db_link;
-    if (function_exists('mysqli_connect')) {
-
-        if (!$hesk_db_link && !hesk_dbConnect()) {
-            return false;
-        }
-
-        $hesk_last_query = $sql;
-
-        if ($res = @mysqli_query($hesk_db_link, $sql)) {
-            return $res;
-        } else {
-            print "Could not execute query: $sql. MySQL said: " . mysqli_error($hesk_db_link);
-        }
-    } else {
-        if (!$hesk_db_link && !hesk_dbConnect()) {
-            return false;
-        }
-
-        $hesk_last_query = $sql;
-
-        if ($res = @mysql_query($sql, $hesk_db_link)) {
-            return $res;
-        } else {
-            print "Could not execute query: $sql. MySQL said: " . mysql_error();
-        }
-    }
-}
-
-function replaceStatusColumn()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` ADD COLUMN `status_int` ENUM('0','1','2','3','4','5') NOT NULL AFTER `status`;");
-    $ticketsRS = executeQuery("SELECT `id`, `status` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets`;");
-    while ($currentResult = hesk_dbFetchAssoc($ticketsRS)) {
-
-        executeQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `status_int` = '" . intval($currentResult['status']) . "' WHERE `id` = " . $currentResult['id']);
-    }
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `status`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` CHANGE COLUMN `status_int` `status` ENUM('0','1','2','3','4','5') NOT NULL");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses`");
-}
-
-function removeOtherColumns()
-{
-    global $hesk_settings;
-
-    hesk_dbConnect();
-    
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `autorefresh`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `parent`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `can_manage_settings`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `active`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `notify_note_unassigned`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `can_change_notification_settings`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "verified_emails`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "pending_verification_emails`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "service_messages` DROP COLUMN `icon`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `latitude`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `longitude`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `latitude`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `longitude`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` DROP COLUMN `manager`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `permission_template`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "permission_templates`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "quick_help_sections`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "text_to_status_xref`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` DROP COLUMN `download_count`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_attachments` DROP COLUMN `download_count`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `html`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `html`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "replies` DROP COLUMN `html`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `user_agent`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `screen_resolution_width`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `screen_resolution_height`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `user_agent`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `screen_resolution_width`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `screen_resolution_height`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "logging`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "user_api_tokens`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "temp_attachment`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "calendar_event`");
-    executeQuery("DROP TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "calendar_event_reminder`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `due_date`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` DROP COLUMN `overdue_email_sent`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` DROP COLUMN `background_color`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` DROP COLUMN `foreground_color`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` DROP COLUMN `display_border_outline`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` DROP COLUMN `usage`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `notify_overdue_unassigned`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` DROP COLUMN `default_calendar_view`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `due_date`");
-    executeQuery("ALTER TABLE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "stage_tickets` DROP COLUMN `overdue_email_sent`");
-
-
-    // These queries are ran in case someone used an unfortunate installation they may have not properly cleaned up tables
-    executeQuery('DROP TABLE `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'denied_ips`');
-    executeQuery('DROP TABLE `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'denied_emails`');
-}
\ No newline at end of file
diff --git a/install/mods-for-hesk/uninstallModsForHesk.php b/install/mods-for-hesk/uninstallModsForHesk.php
deleted file mode 100644
index 2f6bc4c9..00000000
--- a/install/mods-for-hesk/uninstallModsForHesk.php
+++ /dev/null
@@ -1,86 +0,0 @@
-<?php
-define('IN_SCRIPT', 1);
-define('HESK_PATH', '../../');
-require(HESK_PATH . 'install/install_functions.inc.php');
-require(HESK_PATH . 'hesk_settings.inc.php');
-
-function echoTaskRows()
-{
-    printUninstallRow('Remove custom statuses', 'status-change');
-    printUninstallRow('Reset other tables', 'drop-columns');
-}
-
-function printUninstallRow($text, $id)
-{
-    echo '<tr id="row-' . $id . '">';
-    echo '<td>' . $text . '</td>';
-    echo '<td><i id="spinner-' . $id . '" class="fa fa-spinner"></i> <span id="span-' . $id . '">Waiting...</span></td>';
-    echo '</tr>';
-}
-
-?>
-<html>
-<head>
-    <title>Uninstalling Mods for HESK</title>
-    <link href="../../hesk_style.css?<?php echo HESK_NEW_VERSION; ?>" type="text/css" rel="stylesheet"/>
-    <link href="<?php echo HESK_PATH; ?>css/bootstrap.css?v=<?php echo $hesk_settings['hesk_version']; ?>"
-          type="text/css" rel="stylesheet"/>
-    <link href="<?php echo HESK_PATH; ?>css/bootstrap-theme.css?v=<?php echo $hesk_settings['hesk_version']; ?>"
-          type="text/css" rel="stylesheet"/>
-    <link href="//netdna.bootstrapcdn.com/font-awesome/4.3.0/css/font-awesome.min.css" rel="stylesheet">
-    <link href="../../css/hesk_newStyle.css" type="text/css" rel="stylesheet"/>
-    <script src="<?php echo HESK_PATH; ?>js/jquery-1.10.2.min.js"></script>
-    <script language="Javascript" type="text/javascript" src="<?php echo HESK_PATH; ?>js/bootstrap.min.js"></script>
-    <script language="Javascript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>js/modsForHesk-javascript.js"></script>
-    <script language="JavaScript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>install/mods-for-hesk/js/ui-scripts.js"></script>
-    <script language="JavaScript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>install/mods-for-hesk/js/uninstall-scripts.js"></script>
-    <script language="JavaScript" type="text/javascript"
-            src="<?php echo HESK_PATH; ?>js/bootstrap-datepicker.js"></script>
-</head>
-<body>
-<div class="headersm">Uninstalling Mods for HESK</div>
-<div class="container">
-    <div class="page-header">
-        <h1>Uninstalling Mods for HESK</h1>
-    </div>
-    <div class="row">
-        <div class="col-sm-12">
-            <div class="panel panel-default">
-                <div class="panel-heading">Uninstallation Progress</div>
-                <div id="uninstall-information">
-                    <table class="table table-striped" style="table-layout:fixed;">
-                        <thead>
-                        <?php echoTaskRows(); ?>
-                        </tbody>
-                    </table>
-                </div>
-            </div>
-        </div>
-    </div>
-    <div class="row">
-        <div class="col-sm-12">
-            <div class="panel panel-default">
-                <div class="panel-heading">Console</div>
-                <div style="max-height: 400px; overflow: auto;">
-                    <table class="table table-striped">
-                        <thead>
-                        <tr>
-                            <th>Severity</th>
-                            <th>Message</th>
-                        </tr>
-                        </thead>
-                        <tbody id="consoleBody"></tbody>
-                    </table>
-                </div>
-            </div>
-        </div>
-    </div>
-</div>
-<script>
-    processUninstallation();
-</script>
-</body>
-</html>
\ No newline at end of file
diff --git a/install/uninstall.php b/install/uninstall.php
new file mode 100644
index 00000000..ca26414b
--- /dev/null
+++ b/install/uninstall.php
@@ -0,0 +1,160 @@
+<?php
+define('IN_SCRIPT', 1);
+define('HESK_PATH', '../');
+require(HESK_PATH . 'install/install_functions.inc.php');
+require(HESK_PATH . 'hesk_settings.inc.php');
+
+hesk_dbConnect();
+
+/*
+We have four possible installation scenarios:
+
+1. The user isn't running 3.2.0 or later; do a smart uninstall based on the migration map
+2. The user is running 3.2.0 or later; use the migrationNumber
+ */
+
+$tableSql = hesk_dbQuery("SHOW TABLES LIKE '" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings'");
+$startingMigrationNumber = -1;
+if (hesk_dbNumRows($tableSql) > 0) {
+    // They have installed at LEAST to version 1.6.0. Just pull the version number OR migration number
+    $migrationNumberSql = hesk_dbQuery("SELECT `Value` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'migrationNumber'");
+    if ($migrationRow = hesk_dbFetchAssoc($migrationNumberSql)) {
+        $startingMigrationNumber = intval($migrationRow['Value']);
+    } else {
+        $versionSql = hesk_dbQuery("SELECT `Value` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "settings` WHERE `Key` = 'modsForHeskVersion'");
+        $versionRow = hesk_dbFetchAssoc($versionSql);
+
+        $migration_map = array(
+            // Pre-1.4.0 to 1.5.0 did not have a settings table
+            '1.6.0' => 15, '1.6.1' => 16, '1.7.0' => 20, '2.0.0' => 26, '2.0.1' => 27, '2.1.0' => 28, '2.1.1' => 30,
+            '2.2.0' => 33, '2.2.1' => 34, '2.3.0' => 40, '2.3.1' => 41, '2.3.2' => 42, '2.4.0' => 47, '2.4.1' => 48,
+            '2.4.2' => 49, '2.5.0' => 53, '2.5.1' => 54, '2.5.2' => 55, '2.5.3' => 56, '2.5.4' => 57, '2.5.5' => 58,
+            '2.6.0' => 65, '2.6.1' => 66, '2.6.2' => 68, '2.6.3' => 69, '2.6.4' => 70, '3.0.0' => 74, '3.0.1' => 75,
+            '3.0.2' => 77, '3.0.3' => 78, '3.0.4' => 79, '3.0.5' => 80, '3.0.6' => 81, '3.0.7' => 82, '3.1.0' => 89,
+            '3.1.1' => 90
+        );
+        $startingMigrationNumber = $migration_map[$versionRow['Value']];
+    }
+} else {
+    // migration # => sql for checking
+    $versionChecks = array(
+        // 1.5.0 -> users.active
+        8 => "SHOW COLUMNS FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` LIKE 'active'",
+        // 1.4.1 -> denied_emails
+        5 => "SHOW TABLES LIKE '" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_emails'",
+        // 1.4.0 -> denied ips
+        3 => "SHOW TABLES LIKE '" . hesk_dbEscape($hesk_settings['db_pfix']) . "denied_ips'",
+        // Pre-1.4.0 but still something -> statuses
+        1 => "SHOW TABLES LIKE '" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses'"
+    );
+
+    foreach ($versionChecks as $migrationNumber => $sql) {
+        $rs = hesk_dbQuery($sql);
+        if (hesk_dbNumRows($rs) > 0) {
+            $startingMigrationNumber = $migrationNumber;
+            break;
+        }
+    }
+}
+?>
+<html>
+<head>
+    <title>Mods for HESK <?php echo MODS_FOR_HESK_NEW_VERSION; ?> Install / Upgrade</title>
+    <link href="<?php echo HESK_PATH; ?>css/bootstrap.css?v=<?php echo $hesk_settings['hesk_version']; ?>"
+          type="text/css" rel="stylesheet"/>
+    <link href="//netdna.bootstrapcdn.com/font-awesome/4.3.0/css/font-awesome.min.css" rel="stylesheet">
+    <link href="<?php echo HESK_PATH; ?>css/AdminLTE.min.css" type="text/css" rel="stylesheet">
+    <link href="<?php echo HESK_PATH; ?>css/mods-for-hesk-new.css" type="text/css" rel="stylesheet">
+    <link href="<?php echo HESK_PATH; ?>css/colors.css" type="text/css" rel="stylesheet">
+    <script src="<?php echo HESK_PATH; ?>js/jquery-1.10.2.min.js"></script>
+    <script language="Javascript" type="text/javascript" src="<?php echo HESK_PATH; ?>js/bootstrap.min.js"></script>
+    <script language="JavaScript" type="text/javascript" src="<?php echo HESK_PATH; ?>install/js/uninstall-script.js"></script>
+    <style>
+        body, .login-box-background {
+            background: url('<?php echo HESK_PATH; ?>install/background.jpg') no-repeat center center fixed;
+            background-size: cover;
+        }
+    </style>
+</head>
+<body class="fixed" style="min-height: initial;">
+<div class="login-box installer-login-box">
+    <div class="login-box-container">
+        <div class="login-box-background"></div>
+        <div class="login-box-body">
+            <div class="login-logo">
+                <img src="<?php echo HESK_PATH; ?>install/logo.png" alt="Mods for HESK logo"><br>
+                <span id="header-text">Uninstall</span>
+            </div>
+            <?php // BEGIN INSTALL SCREENS ?>
+            <div data-step="intro" class="login-box-msg">
+                <h4>I hoped you wouldn't be here, but let's continue anyway.</h4>
+                <!--<div class="checkbox">
+                    <label>
+                        <input type="checkbox" name="usage-stats" checked>
+                        Submit anonymous usage statistics
+                    </label>
+                </div>-->
+            </div>
+            <div data-step="db-confirm" style="display: none">
+                <table class="table table-striped" style="background: #fff">
+                    <thead>
+                    <tr>
+                        <th colspan="4">Database Information / File Permissions</th>
+                    </tr>
+                    </thead>
+                    <tbody>
+                    <tr>
+                        <td>Database Host:</td>
+                        <td><?php echo $hesk_settings['db_host']; ?></td>
+                        <td>Database Name:</td>
+                        <td><?php echo $hesk_settings['db_name']; ?></td>
+                    </tr>
+                    <tr>
+                        <td>Database User:</td>
+                        <td><?php echo $hesk_settings['db_user']; ?></td>
+                        <td>Database Password:</td>
+                        <td><?php echo $hesk_settings['db_pass']; ?></td>
+                    </tr>
+                    <tr>
+                        <td>Database Prefix:</td>
+                        <td><?php echo $hesk_settings['db_pfix']; ?></td>
+                        <td>&nbsp;</td>
+                        <td>&nbsp;</td>
+                    </tr>
+                    </tbody>
+                </table>
+            </div>
+            <div data-step="uninstall" class="text-center" style="display: none">
+                <div id="spinner">
+                    <i class="fa fa-spin fa-spinner fa-4x"></i>
+                    <h4>Initializing...</h4>
+                </div>
+                <div id="progress-bar" class="progress" style="display: none">
+                    <div class="progress-bar progress-bar-success progress-bar-striped active" role="progressbar" aria-valuenow="100" aria-valuemin="0" aria-valuemax="100"
+                         style="width: 0">
+                    </div>
+                </div>
+                <br>
+                <div id="error-block" class="well" style="display: none; font-family: 'Courier New', Courier, monospace">
+                </div>
+                <input type="hidden" name="starting-migration-number" value="<?php echo $startingMigrationNumber; ?>">
+            </div>
+            <div data-step="complete" class="text-center" style="display: none">
+                <i class="fa fa-check-circle fa-4x" style="color: green"></i><br><br>
+                <h4>Make sure to delete your <code>/install</code> folder.</h4>
+                <br>
+            </div>
+            <?php // END INSTALL SCREENS ?>
+            <div id="buttons">
+                <a href="<?php echo HESK_PATH; ?>install/index.php" class="btn btn-default" id="tools-button">
+                    <i class="fa fa-chevron-left"></i>&nbsp;&nbsp;&nbsp;Back to installer
+                </a>
+                <div class="btn btn-primary" id="back-button" style="display: none;"><i class="fa fa-chevron-left"></i>&nbsp;&nbsp;&nbsp;Back</div>
+                <div class="btn btn-primary pull-right" id="next-button">Next&nbsp;&nbsp;&nbsp;<i class="fa fa-chevron-right"></i></div>
+            </div>
+        </div>
+    </div>
+</div>
+<p id="hesk-path" style="display: none"><?php echo HESK_PATH; ?></p>
+</body>
+</html>
\ No newline at end of file