diff --git a/hesk_javascript.js b/hesk_javascript.js index a218ee1d..dd5c0a1a 100644 --- a/hesk_javascript.js +++ b/hesk_javascript.js @@ -168,6 +168,11 @@ function hesk_suggestKB() { var d = document.form1; var s = d.subject.value; var m = d.message.value; + + if ($('textarea[name="message"]').data('rich-text-enabled') && tinyMCE.get('message') !== undefined) { + m = tinyMCE.get('message').getContent(); + } + var element = document.getElementById('kb_suggestions'); if (s != '' && m != '' && (heskKBquery != s + " " + m || heskKBfailed == true)) { diff --git a/index.php b/index.php index caa38350..bddb2cd8 100644 --- a/index.php +++ b/index.php @@ -680,6 +680,7 @@ function print_add_ticket()