#326 Some more user agent stuff

admin/admin_submit_ticket.php

@@ -281,6 +281,11 @@ $tmpvar['longitude'] = hesk_POST('longitude', 'E-4');
 
 $tmpvar['html'] = $modsForHesk_settings['rich_text_for_tickets'];
 
+// Set user agent and screen res to null
+$tmpvar['user_agent'] = NULL;
+$tmpvar['screen_resolution_height'] = NULL;
+$tmpvar['screen_resolution_width'] = NULL;
+
 // Insert ticket to database
 $ticket = hesk_newTicket($tmpvar);
 

admin/admin_ticket.php

@@ -884,7 +884,9 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
                         }
                         if ($ticket['user_agent'] !== NULL
                             && $ticket['screen_resolution_height'] !== NULL
-                            && $ticket['screen_resolution_width'] !== NULL):
+                            && $ticket['screen_resolution_height'] != 0
+                            && $ticket['screen_resolution_width'] !== NULL
+                            && $ticket['screen_resolution_width'] != 0):
                         ?>
                             <span data-toggle="modal" data-target="#user-agent-modal" style="cursor: pointer">
                                 <i class="fa fa-desktop" data-toggle="tooltip"

inc/posting_functions.inc.php

@@ -55,7 +55,6 @@ function hesk_newTicket($ticket, $isVerified = true)
     $tableName = $isVerified ? 'tickets' : 'stage_tickets';
 
 	$ticket['message'] = htmLawed($ticket['message'], array('safe' => 1, 'deny_attribute'=>'style'));
-	$userAgent = $_SERVER["HTTP_USER_AGENT"];
 
 	// Insert ticket into database
 	hesk_dbQuery("
@@ -102,7 +101,9 @@ function hesk_newTicket($ticket, $isVerified = true)
 		`latitude`,
 		`longitude`,
 		`html`,
-		`user_agent`
+		`user_agent`,
+		`screen_resolution_height`,
+		`screen_resolution_width`
 	)
 	VALUES
 	(
@@ -147,7 +148,9 @@ function hesk_newTicket($ticket, $isVerified = true)
 		'".hesk_dbEscape($ticket['latitude'])."',
 		'".hesk_dbEscape($ticket['longitude'])."',
 		'".hesk_dbEscape($ticket['html'])."',
-		'".hesk_dbEscape($userAgent)."'
+		'".hesk_dbEscape($ticket['user_agent'])."',
+		'".hesk_dbEscape($ticket['screen_resolution_height'])."',
+		'".hesk_dbEscape($ticket['screen_resolution_width'])."'
 	)
 	");
 

index.php

@@ -1055,8 +1055,14 @@ if (!$show['show']) {
                         <div class="col-md-9 col-md-offset-3">
                             <input type="hidden" id="latitude" name="latitude" value="E-0">
                             <input type="hidden" id="longitude" name="longitude" value="E-0">
+                            <input type="hidden" id="screen-resolution-height" name="screen_resolution_height">
+                            <input type="hidden" id="screen-resolution-width" name="screen_resolution_width">
                             <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
                             <input class="btn btn-default" type="submit" value="<?php echo $hesklang['sub_ticket']; ?>">
+                            <script>
+                                $('#screen-resolution-height').prop('value', screen.height);
+                                $('#screen-resolution-width').prop('value', screen.width);
+                            </script>
                         </div>
                     </div>
 

submit_ticket.php

@@ -452,6 +452,11 @@ $tmpvar['longitude'] = hesk_POST('longitude');
 // Set html
 $tmpvar['html'] = $modsForHesk_settings['rich_text_for_tickets_for_customers'];
 
+// Set screen res and user agent
+$tmpvar['screen_resolution_height'] = hesk_POST('screen_resolution_height');
+$tmpvar['screen_resolution_width'] = hesk_POST('screen_resolution_width');
+$tmpvar['user_agent'] = $_SERVER['HTTP_USER_AGENT'];
+
 // Should the helpdesk validate emails?
 $createTicket = true;
 if ($modsForHesk_settings['customer_email_verification_required'])