* Language file for Help Desk Software HESK (www.hesk.com)
* Language file for Help Desk Software HESK (www.hesk.com)
* Language: ENGLISH
* Language: ENGLISH
* Version: 2.6.1
* Version: 2.6.3
* Author: Klemen Stirn (http://www.hesk.com)
* Author: Klemen Stirn (http://www.hesk.com)
*
*
* !!! This file must be saved in UTF-8 encoding without byte order mark (BOM) !!!
* !!! This file must be saved in UTF-8 encoding without byte order mark (BOM) !!!
@ -865,7 +865,7 @@ $hesklang['nhid']='Notes are hidden from customers!';
$hesklang['delt']='Delete this post';
$hesklang['delt']='Delete this post';
$hesklang['edtt']='Edit post';
$hesklang['edtt']='Edit post';
$hesklang['edt1']='Post modified';
$hesklang['edt1']='Post modified';
$hesklang['edt2']='Changes to the selecting post have been saved';
$hesklang['edt2']='Changes to the selected post have been saved';
$hesklang['dele']='Delete this ticket';
$hesklang['dele']='Delete this ticket';
$hesklang['repd']='Post deleted';
$hesklang['repd']='Post deleted';
$hesklang['repl']='Selected post has been deleted';
$hesklang['repl']='Selected post has been deleted';
@ -1098,7 +1098,7 @@ $hesklang['nwts']='A new ticket is submitted with owner:';
$hesklang['ncrt']='Client responds to a ticket with owner:';
$hesklang['ncrt']='Client responds to a ticket with owner:';
$hesklang['ntam']='A ticket is assigned to me';
$hesklang['ntam']='A ticket is assigned to me';
$hesklang['npms']='A private message is sent to me';
$hesklang['npms']='A private message is sent to me';
$hesklang['support_remove']='A lot of time and effort went into developing HESK. Support HESK, buy a license that will also remove the credits links <i>Powered by Help Desk Software HESK</i> from your helpdesk';
$hesklang['support_remove']='A lot of time and effort went into developing HESK. Support HESK by purchasing a license that will remove the credits links <i>Powered by Help Desk Software HESK</i> from your helpdesk';
$hesklang['ycvtao']='You are not allowed to view tickets assigned to others';
$hesklang['ycvtao']='You are not allowed to view tickets assigned to others';
$hesklang['password_not_valid']='Password must be at least 5 chars long';
$hesklang['password_not_valid']='Password must be at least 5 chars long';
// If IP is unknown (tickets via email pipe/pop3 fetching) assume current visitor IP as customer IP
if ($ticket['ip'] == 'Unknown' || $ticket['ip'] == $hesklang['unknown'])
{
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `ip` = '".hesk_dbEscape($_SERVER['REMOTE_ADDR'])."' WHERE `id`=".intval($ticket['id'])." LIMIT 1");
}
/* Get category name and ID */
/* Get category name and ID */
$result = hesk_dbQuery("SELECT `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='".intval($ticket['category'])."' LIMIT 1");
$result = hesk_dbQuery("SELECT `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='".intval($ticket['category'])."' LIMIT 1");