-
-
-
+
-
+
+ $value) {
+ $languages[$key] = $hesk_settings['languages'][$key]['folder'];
+ }
+ ?>
+
+ ';
+}
+
+function createStatus() {
global $hesklang, $hesk_settings;
- //-- Before we do anything, make sure the statuses are valid.
- $rows = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses`');
- while ($row = $rows->fetch_assoc())
- {
- if (!isset($_POST['s'.$row['ID'].'_delete']))
- {
- validateStatus($_POST['s'.$row['ID'].'_key'], $_POST['s'.$row['ID'].'_textColor']);
- }
- }
+ hesk_dbConnect();
- //-- Validate the new one if at least one of the fields are used / checked
- if ($_POST['sN_key'] != null || $_POST['sN_textColor'] != null || isset($_POST['sN_isClosed']))
- {
- validateStatus($_POST['sN_key'], $_POST['sN_textColor']);
- }
+ // Create the new status record
+ $isClosed = hesk_POST('closed');
+ $closable = hesk_POST('closable');
+ $textColor = hesk_POST('text-color');
+ $insert = "INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (`Key`, `TextColor`, `IsClosed`, `Closable`)
+ VALUES ('STORED IN XREF TABLE', '".hesk_dbEscape($textColor)."', ".intval($isClosed).", '".hesk_dbEscape($closable)."')";
+ hesk_dbQuery($insert);
- hesk_dbConnect();
- $wasStatusDeleted = false;
- //-- Get all the status IDs
- $statusesSql = 'SELECT * FROM `'.$hesk_settings['db_pfix'].'statuses`';
- $results = hesk_dbQuery($statusesSql);
- while ($row = $results->fetch_assoc())
- {
- //-- If the status is marked for deletion, delete it and skip everything below.
- if (isset($_POST['s'.$row['ID'].'_delete']))
- {
- $delete = "DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` WHERE `ID` = ?";
- $stmt = hesk_dbConnect()->prepare($delete);
- $stmt->bind_param('i', $row['ID']);
- $stmt->execute();
- $wasStatusDeleted = true;
- } else
- {
- //-- Update the information in the database with what is on the page
- $query = "UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` SET `Key` = ?, `TextColor` = ?, `IsClosed` = ?, `Closable` = ? WHERE `ID` = ?";
- $stmt = hesk_dbConnect()->prepare($query);
- $isStatusClosed = (isset($_POST['s'.$row['ID'].'_isClosed']) ? 1 : 0);
- $stmt->bind_param('sssisi', $_POST['s'.$row['ID'].'_key'], $_POST['s'.$row['ID'].'_textColor'], $isStatusClosed, $_POST['s'.$row['ID'].'_closable'], $row['ID']);
- $stmt->execute();
- }
+ $newStatusId = hesk_dbInsertID();
+
+ // For each language, create a value in the xref table
+ foreach (hesk_POST_array('name') as $language => $translation) {
+ hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."text_to_status_xref` (`language`, `text`, `status_id`)
+ VALUES ('".hesk_dbEscape($language)."', '".hesk_dbEscape($translation)."', ".intval($newStatusId).")");
}
- //-- If any statuses were deleted, re-index them before adding a new one
- if ($wasStatusDeleted) {
- //-- First drop and re-add the ID column
- hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` DROP COLUMN `ID`");
- hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` ADD `ID` INT NOT NULL AUTO_INCREMENT PRIMARY KEY FIRST");
+ hesk_process_messages($hesklang['new_status_created'],'manage_statuses.php','SUCCESS');
+}
+
+function updateStatus() {
+ global $hesklang, $hesk_settings;
- //-- Since statuses should be zero-based, but are now one-based, subtract one from each ID
- hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` SET `ID` = `ID`-1");
+ $statusId = hesk_POST('status-id');
+ $isClosed = hesk_POST('closed');
+ $closable = hesk_POST('closable');
+ $textColor = hesk_POST('text-color');
+ $update = "UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses`
+ SET `TextColor` = '".hesk_dbEscape($textColor)."',
+ `IsClosed` = ".intval($isClosed).",
+ `Closable` = '".hesk_dbEscape($closable)."'
+ WHERE `ID` = ".intval($statusId);
+ hesk_dbQuery($update);
+
+ // For each language, delete the xref record and insert the new ones
+ hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."text_to_status_xref` WHERE `status_id` = ".intval($statusId));
+ foreach (hesk_POST_array('name') as $language => $translation) {
+ hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."text_to_status_xref` (`language`, `text`, `status_id`)
+ VALUES ('".hesk_dbEscape($language)."', '".hesk_dbEscape($translation)."', ".intval($statusId).")");
}
- //-- Insert the addition if there is anything to add
- if ($_POST['sN_key'] != null && $_POST['sN_textColor'] != null)
+ hesk_process_messages($hesklang['ticket_status_updated'],'manage_statuses.php','SUCCESS');
+}
+
+function deleteStatus() {
+ global $hesklang, $hesk_settings;
+
+ $statusId = hesk_GET('id');
+
+ hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."text_to_status_xref` WHERE `status_id` = ".intval($statusId));
+ hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` WHERE `ID` = ".intval($statusId));
+
+ hesk_process_messages($hesklang['ticket_status_deleted'],'manage_statuses.php','SUCCESS');
+}
+
+function moveStatus() {
+ global $hesk_settings, $hesklang;
+
+ $statusId = intval(hesk_GET('id'));
+ $statusMove = intval(hesk_GET('move'));
+
+ hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` SET `sort` = `sort`+".intval($statusMove)."
+ WHERE `ID` = '".intval($statusId)."' LIMIT 1");
+
+ /* Update all category fields with new order */
+ $res = hesk_dbQuery("SELECT `ID` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` ORDER BY `sort` ASC");
+
+ $i = 10;
+ while ($myStatus = hesk_dbFetchAssoc($res))
{
- //-- The next ID is equal to the number of rows, since the IDs are zero-indexed.
- $nextValue = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses`')->num_rows;
- $isClosed = isset($_POST['sN_isClosed']) ? 1 : 0;
- $insert = "INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (`ID`, `Key`, `TextColor`, `IsClosed`, `Closable`)
- VALUES (".$nextValue.", '".hesk_dbEscape($_POST['sN_key'])."', '".hesk_dbEscape($_POST['sN_textColor'])."', ".$isClosed.", '".hesk_dbEscape($_POST['sN_closable'])."')";
- hesk_dbQuery($insert);
+ hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` SET `sort`=".intval($i)."
+ WHERE `ID`='".intval($myStatus['ID'])."' LIMIT 1");
+ $i += 10;
}
+ hesk_process_messages($hesklang['status_sort_updated'],'manage_statuses.php','SUCCESS');
+}
+
+function save() {
+ global $hesklang, $hesk_settings;
+
//-- Update default status for actions
$defaultQuery = "UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` SET ";
- hesk_dbConnect()->query($defaultQuery . "`IsNewTicketStatus` = 0");
- $updateQuery = $defaultQuery . "`IsNewTicketStatus` = 1 WHERE `ID` = ?";
- $stmt = hesk_dbConnect()->prepare($updateQuery);
- $stmt->bind_param('i', $_POST['newTicket']);
- $stmt->execute();
-
-
- hesk_dbConnect()->query($defaultQuery . "`IsClosedByClient` = 0");
- $updateQuery = $defaultQuery . "`IsClosedByClient` = 1 WHERE `ID` = ?";
- $stmt = hesk_dbConnect()->prepare($updateQuery);
- $stmt->bind_param('i', $_POST['closedByClient']);
- $stmt->execute();
-
- hesk_dbConnect()->query($defaultQuery . "`IsCustomerReplyStatus` = 0");
- $updateQuery = $defaultQuery . "`IsCustomerReplyStatus` = 1 WHERE `ID` = ?";
- $stmt = hesk_dbConnect()->prepare($updateQuery);
- $stmt->bind_param('i', $_POST['replyFromClient']);
- $stmt->execute();
-
- hesk_dbConnect()->query($defaultQuery . "`IsStaffClosedOption` = 0");
- $updateQuery = $defaultQuery . "`IsStaffClosedOption` = 1 WHERE `ID` = ?";
- $stmt = hesk_dbConnect()->prepare($updateQuery);
- $stmt->bind_param('i', $_POST['staffClosedOption']);
- $stmt->execute();
-
- hesk_dbConnect()->query($defaultQuery . "`IsStaffReopenedStatus` = 0");
- $updateQuery = $defaultQuery . "`IsStaffReopenedStatus` = 1 WHERE `ID` = ?";
- $stmt = hesk_dbConnect()->prepare($updateQuery);
- $stmt->bind_param('i', $_POST['staffReopenedStatus']);
- $stmt->execute();
-
- hesk_dbConnect()->query($defaultQuery . "`IsDefaultStaffReplyStatus` = 0");
- $updateQuery = $defaultQuery . "`IsDefaultStaffReplyStatus` = 1 WHERE `ID` = ?";
- $stmt = hesk_dbConnect()->prepare($updateQuery);
- $stmt->bind_param('i', $_POST['defaultStaffReplyStatus']);
- $stmt->execute();
-
- hesk_dbConnect()->query($defaultQuery . "`LockedTicketStatus` = 0");
- $updateQuery = $defaultQuery . "`LockedTicketStatus` = 1 WHERE `ID` = ?";
- $stmt = hesk_dbConnect()->prepare($updateQuery);
- $stmt->bind_param('i', $_POST['lockedTicketStatus']);
- $stmt->execute();
-
- hesk_dbConnect()->query($defaultQuery . "`IsAutocloseOption` = 0");
- $updateQuery = $defaultQuery . "`IsAutocloseOption` = 1 WHERE `ID` = ?";
- $stmt = hesk_dbConnect()->prepare($updateQuery);
- $stmt->bind_param('i', $_POST['autocloseTicketOption']);
- $stmt->execute();
+ hesk_dbQuery($defaultQuery . "`IsNewTicketStatus` = 0");
+ $updateQuery = $defaultQuery . "`IsNewTicketStatus` = 1 WHERE `ID` = ".intval($_POST['newTicket']);
+ hesk_dbQuery($updateQuery);
- hesk_process_messages($hesklang['statuses_saved'],'manage_statuses.php','SUCCESS');
-}
+ hesk_dbQuery($defaultQuery . "`IsClosedByClient` = 0");
+ $updateQuery = $defaultQuery . "`IsClosedByClient` = 1 WHERE `ID` = ".intval($_POST['closedByClient']);
+ hesk_dbQuery($updateQuery);
-function validateStatus($key, $textColor)
-{
- global $hesklang;
+ hesk_dbQuery($defaultQuery . "`IsCustomerReplyStatus` = 0");
+ $updateQuery = $defaultQuery . "`IsCustomerReplyStatus` = 1 WHERE `ID` = ".intval($_POST['replyFromClient']);
+ hesk_dbQuery($updateQuery);
- //-- Validation logic
- if ($key == '')
- {
- hesk_process_messages($hesklang['key_required'], 'manage_statuses.php');
- } elseif ($textColor == '')
- {
- hesk_process_messages($hesklang['textColorRequired'], 'manage_statuses.php');
- }
+ hesk_dbQuery($defaultQuery . "`IsStaffClosedOption` = 0");
+ $updateQuery = $defaultQuery . "`IsStaffClosedOption` = 1 WHERE `ID` = ".intval($_POST['staffClosedOption']);
+ hesk_dbQuery($updateQuery);
+
+ hesk_dbQuery($defaultQuery . "`IsStaffReopenedStatus` = 0");
+ $updateQuery = $defaultQuery . "`IsStaffReopenedStatus` = 1 WHERE `ID` = ".intval($_POST['staffReopenedStatus']);
+ hesk_dbQuery($updateQuery);
+
+ hesk_dbQuery($defaultQuery . "`IsDefaultStaffReplyStatus` = 0");
+ $updateQuery = $defaultQuery . "`IsDefaultStaffReplyStatus` = 1 WHERE `ID` = ".intval($_POST['defaultStaffReplyStatus']);
+ hesk_dbQuery($updateQuery);
+
+ hesk_dbQuery($defaultQuery . "`LockedTicketStatus` = 0");
+ $updateQuery = $defaultQuery . "`LockedTicketStatus` = 1 WHERE `ID` = ".intval($_POST['lockedTicketStatus']);
+ hesk_dbQuery($updateQuery);
+
+ hesk_dbQuery($defaultQuery . "`IsAutocloseOption` = 0");
+ $updateQuery = $defaultQuery . "`IsAutocloseOption` = 1 WHERE `ID` = ".intval($_POST['autocloseTicketOption']);
+ hesk_dbQuery($updateQuery);
+
+ hesk_process_messages($hesklang['statuses_saved'],'manage_statuses.php','SUCCESS');
}
\ No newline at end of file
diff --git a/admin/show_tickets.php b/admin/show_tickets.php
index 3bd835d2..dd140dc8 100644
--- a/admin/show_tickets.php
+++ b/admin/show_tickets.php
@@ -37,8 +37,10 @@ define('HESK_PATH','../');
/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'modsForHesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/status_functions.inc.php');
hesk_load_database_functions();
hesk_session_start();
diff --git a/inc/common.inc.php b/inc/common.inc.php
index dd7afddc..5a6a7074 100644
--- a/inc/common.inc.php
+++ b/inc/common.inc.php
@@ -1947,4 +1947,29 @@ function hesk_getFeatureArray() {
'can_man_settings', /* User can manage helpdesk settings */
'can_change_notification_settings', /* User can change notification settings */
);
+}
+
+function mfh_doesStatusHaveXrefRecord($statusId, $language) {
+ global $hesk_settings;
+
+ $rs = hesk_dbQuery("SELECT 1 FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."text_to_status_xref`
+ WHERE `language` = '".hesk_dbEscape($language)."' AND `status_id` = ".intval($statusId));
+ return hesk_dbNumRows($rs) > 0;
+}
+
+function mfh_getDisplayTextForStatusId($statusId) {
+ global $hesklang, $hesk_settings;
+
+ $statusRs = hesk_dbQuery("SELECT `text`, `Key`, `language` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` AS `statuses`
+ LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."text_to_status_xref` ON `status_id` = `statuses`.`ID`
+ WHERE `statuses`.`ID` = ".intval($statusId));
+
+ $statusRec = hesk_dbFetchAssoc($statusRs);
+ if ($statusRec['language'] == $hesk_settings['language'] && $statusRec['text'] != NULL) {
+ // We found a record. Use the text field
+ return $statusRec['text'];
+ } else {
+ // Fallback to the language key
+ return $hesklang[$statusRec['Key']];
+ }
}
\ No newline at end of file
diff --git a/inc/print_tickets.inc.php b/inc/print_tickets.inc.php
index de70e6ae..fc77e679 100644
--- a/inc/print_tickets.inc.php
+++ b/inc/print_tickets.inc.php
@@ -112,23 +112,21 @@ $fid = 1;
require(HESK_PATH . 'inc/assignment_search.inc.php');
// --> TICKET STATUS
-$statusSql = "SELECT `ID` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses`";
+$statuses = mfh_getAllStatuses();
$totalStatuses = 0;
$possible_status = array();
-$results = hesk_dbQuery($statusSql);
-while ($row = $results->fetch_assoc())
+foreach ($statuses as $row)
{
- array_push($possible_status, $row['ID']);
+ $possible_status[$row['ID']] = $row['ID'];
$totalStatuses++;
}
$status = $possible_status;
-
// Process statuses unless overridden with "s_all" variable
if ( ! hesk_GET('s_all') )
{
foreach ($status as $k => $v)
{
- if (empty($_GET['s' . $k]))
+ if (empty($_GET['s' . $v]))
{
unset($status[$k]);
}
@@ -145,10 +143,12 @@ if ( $tmp < $totalStatuses )
if ($tmp == 0)
{
$status = $possible_status;
- $resolvedSql = "SELECT `ID` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` WHERE `IsClosed` = 1";
- $resolvedRS = hesk_dbQuery($resolvedSql);
- while ($row = $resolvedRS->fetch_assoc())
+ foreach ($statuses as $row)
{
+ if ($row['IsClosed'] == 0) {
+ continue;
+ }
+
unset($status[$row['ID']]);
}
}
diff --git a/inc/show_search_form.inc.php b/inc/show_search_form.inc.php
index 413e3a71..e0b35307 100644
--- a/inc/show_search_form.inc.php
+++ b/inc/show_search_form.inc.php
@@ -37,11 +37,15 @@ if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
if ( ! isset($status) )
{
$status = array();
+ $allStatuses = mfh_getAllStatuses();
//-- We don't want to check statuses that are considered "closed"
- $statusRS = hesk_dbQuery('SELECT `ID`, `Key` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE `IsClosed` = 0');
- while ($row = $statusRS->fetch_assoc())
+ foreach ($allStatuses as $row)
{
- $status[$row['ID']] = $row['Key'];
+ if ($status['IsClosed'] == 1) {
+ continue;
+ }
+
+ $status[$row['ID']] = mfh_getDisplayTextForStatusId($row['ID']);
}
}
@@ -131,8 +135,8 @@ $more2 = empty($_GET['more2']) ? 0 : 1;
fetch_assoc())
+ $statuses = mfh_getAllStatuses();
+ foreach ($statuses as $row)
{
if ($rowCounter > 3)
{
@@ -149,7 +153,7 @@ $more2 = empty($_GET['more2']) ? 0 : 1;
}
echo '';
+ echo '/> '.mfh_getDisplayTextForStatusId($row['ID']).'';
$rowCounter++;
}
diff --git a/inc/status_functions.inc.php b/inc/status_functions.inc.php
new file mode 100644
index 00000000..ce451b42
--- /dev/null
+++ b/inc/status_functions.inc.php
@@ -0,0 +1,55 @@
+ 0)
// Print ticket status
if ( hesk_show_column('status') )
{
- $statusName = hesk_dbFetchAssoc(hesk_dbQuery("SELECT `Key`, `TextColor` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` WHERE ID = ".$ticket['status']));
- $ticket['status']=''.$hesklang[$statusName['Key']].'';
+ $statusRS = hesk_dbQuery("SELECT `ID`, `TextColor` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` WHERE ID = ".$ticket['status']);
+ $statusName = hesk_dbFetchAssoc($statusRS);
+ $ticket['status']=''.mfh_getDisplayTextForStatusId($statusName['ID']).'';
echo '| '.$ticket['status'].' | ';
}
diff --git a/install/mods-for-hesk/ajax/task-ajax.php b/install/mods-for-hesk/ajax/task-ajax.php
index b5e3d503..4d855688 100644
--- a/install/mods-for-hesk/ajax/task-ajax.php
+++ b/install/mods-for-hesk/ajax/task-ajax.php
@@ -23,6 +23,8 @@ if ($task == 'ip-email-bans') {
print json_encode($jsonToSend);
} elseif ($task == 'migrate-bans') {
migrateBans($_POST['user']);
+} elseif ($task == 'initialize-statuses') {
+ initializeXrefTable();
} else {
$response = 'The task "'.$task.'" was not recognized. Check your spelling and try again.';
print $response;
diff --git a/install/mods-for-hesk/installModsForHesk.php b/install/mods-for-hesk/installModsForHesk.php
index b41431db..5e576af3 100644
--- a/install/mods-for-hesk/installModsForHesk.php
+++ b/install/mods-for-hesk/installModsForHesk.php
@@ -120,6 +120,10 @@ function printRow($version) {
Migrate IP / Email Bans |
Waiting... |
+
+ | Initialize Statuses |
+ Waiting... |
+
diff --git a/install/mods-for-hesk/js/version-scripts.js b/install/mods-for-hesk/js/version-scripts.js
index bee321ec..f55b3614 100644
--- a/install/mods-for-hesk/js/version-scripts.js
+++ b/install/mods-for-hesk/js/version-scripts.js
@@ -62,7 +62,9 @@ function executeUpdate(version, cssclass, formattedVersion) {
success: function(data) {
markUpdateAsSuccess(cssclass, formattedVersion);
if (version == 200) {
- migrateIpEmailBans('banmigrate', cssclass);
+ migrateIpEmailBans('banmigrate', 'banmigrate');
+ } else if (version == 240) {
+ initializeStatuses('initialize-statuses', 'initialize-statuses');
} else {
processUpdates(version);
}
@@ -83,7 +85,6 @@ function migrateIpEmailBans(version, cssclass) {
data: { task: 'ip-email-bans' },
success: function(data) {
var parsedData = $.parseJSON(data);
- console.info(parsedData);
if (parsedData.status == 'ATTENTION') {
appendToInstallConsole('
| WARNING | Your response is needed. Please check above. |
');
markUpdateAsAttention(version);
@@ -94,11 +95,33 @@ function migrateIpEmailBans(version, cssclass) {
},
error: function(data) {
appendToInstallConsole('
| ERROR | ' + data.responseText + ' |
');
- markUpdateAsFailure(cssclass);
+ markUpdateAsFailure(version);
}
});
}
+function initializeStatuses(version, cssclass) {
+ startVersionUpgrade(version);
+ appendToInstallConsole('
| INFO | Initializing Statuses |
');
+ $.ajax({
+ type: 'POST',
+ url: 'ajax/task-ajax.php',
+ data: { task: 'initialize-statuses' },
+ success: function(data) {
+ markUpdateAsSuccess(cssclass, 'Initializing Statuses');
+ statusesInitialized();
+ },
+ error: function(data) {
+ appendToInstallConsole('
| ERROR | ' + data.responseText + ' |
');
+ markUpdateAsFailure(version);
+ }
+ });
+}
+
+function statusesInitialized() {
+ processUpdates(240);
+}
+
function runMigration() {
// Get user ID that is selected
diff --git a/install/mods-for-hesk/sql/installSql.php b/install/mods-for-hesk/sql/installSql.php
index ca8e1d3e..9f249996 100644
--- a/install/mods-for-hesk/sql/installSql.php
+++ b/install/mods-for-hesk/sql/installSql.php
@@ -1,5 +1,8 @@
$value) {
+ $languages[$key] = $hesk_settings['languages'][$key]['folder'];
+ }
+
+ $statusesRs = executeQuery("SELECT `ID`, `Key` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses`");
+ while ($row = hesk_dbFetchAssoc($statusesRs)) {
+ foreach ($languages as $language => $languageCode) {
+ $sql = "INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."text_to_status_xref` (`language`, `text`, `status_id`)
+ VALUES ('".hesk_dbEscape($language)."', '".hesk_dbEscape($hesklang[$row['Key']])."', ".intval($row['ID']).")";
+ executeQuery($sql);
+ }
+ }
}
function execute240FileUpdate() {
diff --git a/language/en/text.php b/language/en/text.php
index a934805c..00d67d00 100644
--- a/language/en/text.php
+++ b/language/en/text.php
@@ -32,6 +32,23 @@ $hesklang['quick_help_sections_help'] = 'Check the checkbox to show the "Quick H
$hesklang['create_ticket'] = 'Create ticket';
$hesklang['view_ticket_form'] = 'View ticket form';
$hesklang['knowledgebase'] = 'Knowledgebase section';
+$hesklang['click_to_edit_name'] = 'Click to edit name';
+$hesklang['new_status'] = 'New Status';
+$hesklang['create_new_status_title'] = 'Create New Status';
+$hesklang['status_name_title'] = 'Status Name';
+$hesklang['properties'] = 'Properties';
+$hesklang['closable'] = 'Closable'; // Same as $hesklang['closable_question'], but without punctuation
+$hesklang['new_status_created'] = 'New status successfully created';
+$hesklang['editing_status_x'] = 'Editing status
%s'; // 1st %s: text color, 2nd %s: status name
+$hesklang['status_not_in_database'] = 'The status text for this language was not found in the database, so a suggested translation has been filled for you.
+ Please click "Save Changes" to save this translation to the database and to remove this warning.';
+$hesklang['ticket_status_updated'] = 'Ticket status successfully updated!';
+$hesklang['ticket_status_deleted'] = 'Ticket status deleted!';
+$hesklang['confirm_delete_status_question'] = 'Delete status?';
+$hesklang['confirm_delete_status'] = 'Are you sure you want to delete this status? This cannot be undone!';
+$hesklang['status_sort_updated'] = 'Ticket status sort updated!';
+$hesklang['status_sort'] = 'Status Sorting';
+$hesklang['status_sort_help'] = 'Determines if statuses shown on the manage statuses page and all dropdowns are sorted by the user-defined order (default), or sorted alphabetically.';
// ADDED OR MODIFIED IN Mods for HESK 2.3.0
$hesklang['sm_icon'] = 'Icon';
diff --git a/modsForHesk_settings.inc.php b/modsForHesk_settings.inc.php
index 0c68bc26..0e7ea545 100644
--- a/modsForHesk_settings.inc.php
+++ b/modsForHesk_settings.inc.php
@@ -49,4 +49,7 @@ $modsForHesk_settings['show_number_merged'] = 1;
$modsForHesk_settings['request_location'] = 0;
//-- Column to sort categories by. Can be either 'name' or 'cat_order'
-$modsForHesk_settings['category_order_column'] = 'cat_order';
\ No newline at end of file
+$modsForHesk_settings['category_order_column'] = 'cat_order';
+
+//-- Column to sort statuses by. Can be either 'sort' or 'name'
+$modsForHesk_settings['statuses_order_column'] = 'sort';
\ No newline at end of file
diff --git a/ticket.php b/ticket.php
index 2ba4df15..ea87a4bf 100644
--- a/ticket.php
+++ b/ticket.php
@@ -315,8 +315,7 @@ if (!$show['show']) {
$repliesColumnWidth = 3;
}
echo '
'.$hesklang['status'].'
';
- $ticketStatusKey = $status['Key'];
- echo '
'.$hesklang[$ticketStatusKey].'
';
+ echo '
'.mfh_getDisplayTextForStatusId($status['ID']).'
';
echo '
';
echo '
'.$hesklang['last_replier'].'
'.$ticket['repliername'].'
';