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Mods-for-HESK-Netsyms/suggest_articles.php

87 lines
3.2 KiB
PHTML

<?php
/*******************************************************************************
* Title: Help Desk Software HESK
* Version: 2.5.5 from 5th August 2014
* Author: Klemen Stirn
* Website: http://www.hesk.com
********************************************************************************
* COPYRIGHT AND TRADEMARK NOTICE
* Copyright 2005-2013 Klemen Stirn. All Rights Reserved.
* HESK is a registered trademark of Klemen Stirn.
* The HESK may be used and modified free of charge by anyone
* AS LONG AS COPYRIGHT NOTICES AND ALL THE COMMENTS REMAIN INTACT.
* By using this code you agree to indemnify Klemen Stirn from any
* liability that might arise from it's use.
* Selling the code for this program, in part or full, without prior
* written consent is expressly forbidden.
* Using this code, in part or full, to create derivate work,
* new scripts or products is expressly forbidden. Obtain permission
* before redistributing this software over the Internet or in
* any other medium. In all cases copyright and header must remain intact.
* This Copyright is in full effect in any country that has International
* Trade Agreements with the United States of America or
* with the European Union.
* Removing any of the copyright notices without purchasing a license
* is expressly forbidden. To remove HESK copyright notice you must purchase
* a license for this script. For more information on how to obtain
* a license please visit the page below:
* https://www.hesk.com/buy.php
*******************************************************************************/
define('IN_SCRIPT',1);
define('HESK_PATH','./');
/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
hesk_load_database_functions();
/* Print XML header */
header('Content-Type: text/html; charset='.$hesklang['ENCODING']);
/* Get the search query composed of the subject and message */
$query = hesk_REQUEST('q') or die('');
hesk_dbConnect();
/* Get relevant articles from the database */
$res = hesk_dbQuery('SELECT t1.`id`, t1.`subject`, t1.`content` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` AS t1 LEFT JOIN `'.hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS t2 ON t1.`catid` = t2.`id` WHERE t1.`type`='0' AND t2.`type`='0' AND MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."') LIMIT ".intval($hesk_settings['kb_search_limit']));
$num = hesk_dbNumRows($res);
/* Solve some spacing issues */
if ( hesk_isREQUEST('p') )
{
echo '&nbsp;<br />';
}
/* Return found articles */
?>
<div class="alert alert-info">
<span style="font-size:12px;font-weight:bold"><?php echo $hesklang['sc']; ?>:</span><br />&nbsp;<br />
<?php
if (!$num)
{
echo '<i>'.$hesklang['nsfo'].'</i>';
}
else
{
while ($article = hesk_dbFetchAssoc($res))
{
$txt = strip_tags($article['content']);
if (strlen($txt) > $hesk_settings['kb_substrart'])
{
$txt = substr($txt, 0, $hesk_settings['kb_substrart']).'...';
}
echo '
<a href="knowledgebase.php?article='.$article['id'].'&amp;suggest=1" target="_blank">'.$article['subject'].'</a>
<br />'.$txt.'<br /><br />';
}
}
?>
</div>