## [Mods for HESK](http://mods-for-hesk.mkochcs.com) [](https://www.github.com/mkoch227/Mods-for-HESK/releases) [](https://www.github.com/mkoch227/Mods-for-HESK/releases) [](https://www.github.com/mkoch227/Mods-for-HESK)
[](https://github.com/mkoch227/Mods-for-HESK/blob/master/LICENSE)
[](https://gitter.im/mkoch227/Mods-for-HESK?utm_source=badge& utm_medium=badge& utm_campaign=pr-badge& utm_content=badge)
Mods for HESK is a set of modifications for [HESK ](https://www.hesk.com ) v2.7.x, a free and popular helpdesk solution.
## Features
< table >
< tr >
< td >
< ul >
< li > Calendar planning module< / li >
< li > A new, responsive user interface< / li >
< li > Ability to create custom ticket statuses< / li >
< li > Right-to-left text direction< / li >
< li > Designate parent/child relationships for tickets< / li >
< li > Ticket dashboard automatic refresh< / li >
< li > HTML-formatted e-mails< / li >
< li > Mailgun API support< / li >
< li > Customer email verifications< / li >
< li > Custom fields in multiple languages< / li >
< li > Create new ticket based on previous ticket< / li >
< li > Admins can restrict users from modifying notification settings< / li >
< li > Client-side form validation< / li >
< / ul >
< / td >
< td >
< ul >
< li > Email template editor< / li >
< li > Ticket attachments directly in emails< / li >
< li > Recent tickets for contact when viewing another ticket< / li >
< li > Restrict statuses from being closable< / li >
< li > Custom service message icons< / li >
< li > Permission templates< / li >
< li > Request users location in tickets< / li >
< li > Category managers< / li >
< li > Show number of merged tickets in ticket search view< / li >
< li > Enable / disable staff members< / li >
< li > More-restricted settings page access< / li >
< li > User agent tracking< / li >
< li > New custom fields: Date, Readonly, Hidden, Email, Multiple Select< / li >
< / ul >
< / td >
< / tr >
< / table >
## Download
The latest version available for download can be downloaded from https://mods-for-hesk.mkochcs.com.
The `master` branch will always contain the latest release.
## Installation
Visit [https://mods-for-hesk.mkochcs.com/download.php ](https://mods-for-hesk.mkochcs.com/download.php ) for installation instructions.
## Languages / Support
Please visit https://developers.phpjunkyard.com/viewforum.php?f=19 for translation instructions and support.
Mods for HESK translations are available at http://mods-for-hesk.mkochcs.com.
## Browser Compatibility
Mods for HESK is compatible with the following browsers:
- IE 11 / Edge
- Chrome (Current Version - 2 previous major revisions)
- Firefox (Current Version - 2 previous major revisions)
- Opera (Current Version - 2 previous major revisions)
- Safari (Current Version - 2 previous major revisions)
It is possible that older browsers may or may not work with Mods for HESK.
However, support will not be provided for older browsers.
## Versioning
Releases will be numbered with the following format:
`<major>.<minor>.<patch>`
And constructed with the following guidelines:
- Updates to ensure compatibility with new minor/major versions of HESK bumps the major
- New additions, including new minor features, without breaking backward compatibility, or updates to patch versions of HESK bumps the minor (and resets the patch)
- Bug fixes and misc minor changes bumps the patch
## Credits
- Mike Koch - Creator of Mods for HESK
- Klemen Stirn - Creator of HESK
