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13 lines
660 B
Markdown
13 lines
660 B
Markdown
11 months ago
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// title Refunds
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You can request a refund for unused Certified Mail postage. Refunds are not available for normal First Class letter postage.
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To request a refund, [click here to contact us](https://postalportal.net/#contact). Include the tracking number on your unused envelope.
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If you don't have the tracking number, include the date and time of purchase, along with the last four digits of your credit card so we can look up your transaction.
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It may take up to 45 days to receive a refund, because USPS can take up to 30 days to process it on their end.
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Your refund will go back to your original payment method.
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Thank you for using Certified From Home!
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