1. 2. 3.
Tell us what should happen
Tell us what happens instead
Nextcloud version: (see Nextcloud admin page)
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from:
Login as admin user into your Nextcloud and access http://example.com/index.php/settings/integrity/failed paste the results here.
List of activated apps:
If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder
The content of config/config.php:
If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your Nextcloud installation folder or Insert your config.php content here Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
Are you using external storage, if yes which one: local/smb/sftp/…
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
With access to your command line run e.g.: sudo -u www-data php occ ldap:show-config from within your Nextcloud installation folder Without access to your command line download the data/owncloud.db to your local computer or access your SQL server remotely and run the select query: SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Insert your webserver log here
Insert your Nextcloud log here