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<!-- |
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Thanks for reporting issues back to Nextcloud! This is the issue tracker of Nextcloud, if you have any support question please check out https://nextcloud.com/support |
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This is the bug tracker for the richdocuments component. Find other components at https://github.com/nextcloud/ |
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For reporting potential security issues please see https://nextcloud.com/security/ |
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To make it possible for us to help you please fill out below information carefully. |
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--> |
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### Steps to reproduce |
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1. |
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2. |
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3. |
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### Expected behaviour |
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Tell us what should happen |
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### Actual behaviour |
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Tell us what happens instead |
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### Server configuration |
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**Operating system**: |
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**Web server:** |
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**Database:** |
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**PHP version:** |
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**Nextcloud version:** (see Nextcloud admin page) |
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**Updated from an older Nextcloud/ownCloud or fresh install:** |
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**Where did you install Nextcloud from:** |
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**Signing status:** |
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<details> |
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<summary>Signing status</summary> |
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``` |
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Login as admin user into your Nextcloud and access |
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http://example.com/index.php/settings/integrity/failed |
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paste the results here. |
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``` |
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</details> |
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**List of activated apps:** |
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<details> |
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<summary>App list</summary> |
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``` |
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If you have access to your command line run e.g.: |
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sudo -u www-data php occ app:list |
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from within your Nextcloud installation folder |
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``` |
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</details> |
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**The content of config/config.php:** |
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<details> |
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<summary>Config report</summary> |
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``` |
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If you have access to your command line run e.g.: |
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sudo -u www-data php occ config:list system |
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from within your Nextcloud installation folder |
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or |
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Insert your config.php content here |
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(Without the database password, passwordsalt and secret) |
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``` |
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</details> |
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**Are you using external storage, if yes which one:** local/smb/sftp/... |
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**Are you using encryption:** yes/no |
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**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... |
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#### LDAP configuration (delete this part if not used) |
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<details> |
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<summary>LDAP config</summary> |
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``` |
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With access to your command line run e.g.: |
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sudo -u www-data php occ ldap:show-config |
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from within your Nextcloud installation folder |
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Without access to your command line download the data/owncloud.db to your local |
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computer or access your SQL server remotely and run the select query: |
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SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; |
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Eventually replace sensitive data as the name/IP-address of your LDAP server or groups. |
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``` |
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</details> |
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### Client configuration |
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**Browser:** |
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**Operating system:** |
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### Logs |
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#### Web server error log |
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<details> |
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<summary>Web server error log</summary> |
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``` |
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Insert your webserver log here |
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``` |
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</details> |
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#### Nextcloud log (data/nextcloud.log) |
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<details> |
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<summary>Nextcloud log</summary> |
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``` |
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Insert your Nextcloud log here |
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``` |
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</details> |
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#### Browser log |
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<details> |
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<summary>Browser log</summary> |
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``` |
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Insert your browser log here, this could for example include: |
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a) The javascript console log |
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b) The network log |
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c) ... |
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``` |
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</details> |